NECCare NECCare Standard Warranty Program SigmaBlade Servers TM ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation of America, (“NECAM”) and/or its licensors. NEC Corporation of America and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
1 Contents Introduction.........................................................................................................................2 Warranty Registration.........................................................................................................2 Program Highlights.............................................................................................................2 Installation Service .......................................................................................
2 Introduction NEC Corporation of America, “NECAM”, offers one of the strongest warranty programs in the computer industry. This document will focus on the NECCare Standard Warranty Program for Express5800 SigmaBlade Servers. Warranty Registration For efficient service, register your system online at: http://www.necam.
3 Installation Service NEC installation services are suggested when implementing an NEC Express5800 SigmaBlade Server. Installation services are fee-based and will be conducted by an NEC Systems Engineer (SE) and or a Certified NEC Service Provider. ■ Requires preplanning for installation by NECAM and the Customer. An Installation Site Preparation Guide will be delivered and agreed upon between the Customer and NECAM prior to installation.
4 If service requires the replacement of any parts, components, or modules, the replacement items become the property of Customer and the replaced items become the property of NECAM. The warranty period for the Machine is from its original Date of Installation; the date on the invoice is considered the Date of Installation unless NEC notifies you other wise. NECAM may use new, used, serviceable, or reconditioned parts, components, or modules that are in good working order as replacements.
5 ♦ Any shipment, re-shipment or physical movement of the Product (claims must be presented to the carrier). ♦ Relocation, removal or installation or re-installation of the Product. ♦ Any other cause that does not relate to a Product defect. 5. Cartons, carrying cases, external cabinets, magnetic or digital tapes, or any accessories used in connection with the Product. 6. This warranty covers only NEC Corporation of America supplied components.
6 On-Site Service If NECAM requires and authorizes on-site service for your repair, a qualified technician will arrive at your location on the Next Business Day from the time of dispatch. If you are located outside of a service coverage area, travel charges will be applied. All parts or systems returned to NECAM must be accompanied with an RMA (Return Material Authorization) number.
7 This Product is warranted in accordance with the terms of this limited warranty. Consumers are cautioned that Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors. While NEC Corporation of America products are considered to be compatible with many systems, the specific functional implementation by the Customers of the product may vary.
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