EXPRESS5800/120Ee () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
xxx
EXPRESS5800/120Ee () User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Solutions (America), Inc. and/or its licensors. NEC Solutions (America), Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Contents Proprietary Notice Using This Guide Text Conventions ............................................................................................................... viii Related Documents .............................................................................................................. ix Safety Notices ....................................................................................................................... x Safety Notices for Users Outside of the U.S.A. and Canada ......
3 Configuring Your System Configuring Your System...................................................................................................3-2 BIOS Setup Utility..............................................................................................................3-3 Using the BIOS Setup Utility........................................................................................3-3 BIOS Setup Configuration Settings...........................................................................
Removing EMI Shields and Filler Panels ........................................................................ 4-28 Removable Media Devices............................................................................................... 4-29 Installing a 5.25-Inch Device ...................................................................................... 4-29 Removing a 5.25-Inch Device ....................................................................................
C Installing and Configuring Windows 2000 and Windows NT 4.0 Windows 2000.................................................................................................................. C-2 Device Drivers.............................................................................................................. C-2 Installation Assumption................................................................................................ C-3 Preparation .......................................................
Using This Guide The EXPRESS5800/120Ee User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: ! Chapter 1, “System Overview” provides an overview of your system and describes your system’s major system components. See this chapter to familiarize yourself with your system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. ! Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl, Alt, or Enter.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on EXPRESSBUILDER or as paper copy shipped with your server. ! System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Safety Notices ! ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. ! Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electricallycompatible circuits to the external ports. ! Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.
1 System Overview ! Overview ! System Chassis ! Power Supply ! Peripheral Bays ! System Board Features ! AC Link Mode ! Remote Power-On (Wake ON LAN) Function ! Degradation Feature ! System Security
Overview Your server is a modular, multiprocessing server based on the Intel Pentium® III microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
! Error notification ! BIOS password feature ! Security feature (security lock). As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives and hard disk drives.
System Chassis The system chassis (Figure 1-2) is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustration. A B C D E F K G J I A. System power supply B. CD-ROM drive C. 5 ¼-inch device bay D. Cable protector (shaded area) E. 3.5-inch floppy disk drive F. Hard Disk Drive Bay G. Hard disk drive (option) H. Cooling fan I. DIMM J. System board K. CPU (CPU 2 is optional) H Figure 1-2.
Power Supply The 264-watt auto-voltage-sensing power supply provides system power. The power supply operates at 115 or 230 VAC at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices. The chassis includes these peripheral bays: ! A 3.5-inch front panel bay for mounting the standard 3.
System Board Features The system board (Figure 1-3) offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. A B C D P E O F N G M H L K J I A. Power supply connector I. Front panel connector B. DIMM sockets (Slot #1, Slot #2, Slot #3, and Slot #4 from left) J. CMOS/password clear jumper switch C.
Pentium III Processor Depending on system configuration, your server includes one or two Pentium III processors. Each Pentium III plugs into a ZIF (Zero Insertion Force) socket on the system board. The processor includes a numeric coprocessor, a 256KB L2 cache and operates at a bus speed of 133MHz. The optional second Pentium III processor enhances performance and enables symmetric multiprocessing (SMP). System Memory The system board contains four 168-pin DIMM sockets.
I/O Expansion Slots Your server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI expansion slots. The I/O expansion slots in your server are located on the system board. See Figure 1-4. The system board has two 66 MHz PCI connector slots that accommodate 64-bit PCI cards and four 33 MHz PCI connector slot that accommodate 32-bit PCI cards.
IDE Controller The system includes a dual channel enhanced IDE 32 bit interface controller for intelligent disk drives with disk controller electronics onboard. The IDE controller provides support for the internally mounted CD-ROM. The device controls: ! PIO and DMA transfer modes ! Mode 4 timings ! Transfer rates up to 33 MB/s ! Buffering for PCI/IDE burst transfers Keyboard and Mouse Controller The keyboard and mouse controller is PS/2 compatible.
! Pixel resolutions up to 1280 X 1024 ! Analog VGA monitors (single and multiple frequency, interlaced and noninterlaced) with a maximum vertical retrace non-interlaced frequency of 100 Hz. Peripheral Controller The advanced integrated peripheral controller supports two serial ports, two universal serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port.
! CAUTION Only when the AC power is disconnected is the system completely off. The sleep states are defined as follows: ! s0: Normal running state. ! s1: Processor sleep state. No context will be lost in this state and the processor caches will maintain coherency. ! s4: Hibernate or Save to Disk. The memory and machine state are saved to disk. Pressing the power button or other wakeup event restores the system state from the disk and resumes normal operation.
Remote Power-On (Wake ON LAN) Function The remote power-on function turns on the system power by way of a network or modem. If the system power is set to OFF, it can be turned on remotely by sending a specific packet from the main computer to the remote system. This feature can be enabled or disabled using the BIOS Setup Utility. See Chapter 3. Note: This feature must be supported by your operating system.
2 Setting Up the System ! Overview ! Selecting a Site ! Unpacking the System ! Getting Familiar with the System ! Making Connections ! Connecting the Power Cord ! Powering On Your System
Overview This chapter describes how to select a site, make cable connections, and power on the system. Information on front and rear panel features, switches and LEDs are also included in this chapter. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ! Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC.
Unpacking the System ! WARNING Your system weighs approximately 45 pounds (20.41 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system. Front View Figure 2-1 shows the location of the front system features (tower-based system). B A C D E F G A.
Rear View Figure 2-1 shows the location of the following rear system features and controls. E F G D C B A H I J M L K A SVGA monitor connector SVGA monitor 15-pin connector (Blue) B Mouse connector PS/2-compatible 6-pin mini-DIN connector (Green) C Keyboard connector PS/2-compatible 6-pin mini-DIN connector (Purple) D Dump Switch Press this switch to collect server event logs.
Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the BIOS Setup Utility. For information on running the BIOS Setup Utility, refer to Chapter 3 "Configuring Your System" of this User’s Guide. Refer to Figure 2-3 and connect your keyboard, monitor, and mouse.
Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 515R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3. Press the push-button power on/off switch on the front panel. Verify that the system power-on LED is lit. See Figure 2-1 for the location of the power-on LED.
3 Configuring Your System ! Configuring Your System ! BIOS Setup Utility ! Configuring System Board Jumpers
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” displays. 2. Press F2.
Key Function in Setup Menu F1 or Alt-H Get Help about an item. ESC Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change. HOME or END Move cursor to top or bottom of window. PAGE UP or PAGE DOWN Move cursor to next or previous page. F5 or - Select the previous value for the field. F6 or + or SPACE Select the next value for the field.
Main Menu Feature Choices or Display Only Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed 1.26GHz (Display Only). Indicates the processor speed. Cache RAM 512KB (Display Only). Indicates the cache RAM size. System Memory 640KB (Display Only). Indicates the total capacity of the basic memory. Extended Memory 131072KB (Display Only). Indicates the total capacity of the extended memory.
Advanced Menu Feature Description Your Setting Advanced Refer to Advanced Submenu. Memory Reconfiguration Refer to Memory Reconfiguration Submenu. CPU Reconfiguration Refer to CPU Reconfiguration Submenu. Peripheral Configuration Refer to Peripheral Reconfiguration Submenu. PCI Device Refer to PCI Device Submenu. Option ROM Refer to Option ROM Submenu. It Disables/Enables the Option ROM BIOS on the PCI Bus. Numlock Refer to Numlock Submenu. It selects Keyboard Options.
Feature Display Only Description Your Setting DIMM Group #1 Status Normal* (Display Only) DIMM Group #2 Status Normal* (Display Only) DIMM Group #3 Status Normal* (Display Only) DIMM Group #4 Status Normal* (Display Only) Clear DIMM Errors Press ENTER Clears the DIMM group error status information. DIMM Error Pause Enabled Disabled The POST operation pauses if a DIMM error occurs. *Possible Values: Normal, None, or Error.
Feature Display Only Description Parallel Port Disabled 378, IRQ5 378, IRQ7 278, IRQ5 278, IRQ7 3BC, IRQ5 3BC, IRQ7 Auto Disables the parallel port or selects the base address and interrupt (IRQ) for the Parallel port. Parallel Mode Output only Bi-directional EPP ECP, DMA1 ECP, DMA3 Selects the parallel port operation mode. Diskette Controller Disabled Enabled Configure using these options: (Disabled) No configuration.
PCI Device Submenu Feature PCI IRQ2 — PCI IRQ15 Choices or Display Only Disabled Auto Select IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 Description Your Setting PCI devices use hardware interrupts called IRQs. A PCI device cannot use IRQs already in use by ISA devices. Use"Auto" only if no ISA legacy cards are installed.
Numlock Submenu Feature Choices or Display Only Description Numlock Auto On OFF Selects the power-on state for Numlock. Key Click Disabled Enabled Disables or enables keyclick. Keyboard Autorepeat Rate 2/sec 6/sec 10/sec 13.3/sec 18.5/sec 21.8/sec 26.7/sec 30/sec Selects key repeat rate. Keyboard Autorepeat Delay 0.25 sec 0.5 sec 0.75 sec 1 sec Selects delay before key repeat.
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Feature Choices or Display Only Description Your Setting Supervisor Password is Clear Status only, user cannot modify. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board Jumpers in this Chapter). User Password is Clear Status only, user cannot modify.
Secure Mode Feature Secure Mode Timer Secure Mode Hotkey Ctrl+Alt+ Secure Mode Boot Choices or Display Only Description Your Setting Disabled 1 min 2 min 5 min 10 min 30 min 1 hr 2 hr Select a time period to place the server in the Secure Mode after the last keyboard or mouse activity. Disabled Enabled Enable or disable activation of the Secure Mode with a key entry. Any key Specify the key to use for activating the Secure Mode.
Thermal Sensor Submenu Feature Choices or Display Only Description Your Setting Thermal Sensor Enabled Disabled When enabled determines if the BIOS will disable boot (if temperature is not within a safe range). Upper Limit 55 Sets the upper temperature limit in centigrade. Lower Limit 5 Sets the lower temperature limit in centigrade. Wake On Events Submenu Choices or Display Only Description Wake On LAN Enabled Disabled Enables Wake ON LAN support.
Boot Menu Use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Boot Device Priority Menu Boot Priority Device Description 1. ATAPI CD-ROM Drive Attempts to boot from an ATAPI CD-ROM drive. 2. Removable Device Attempts to boot from a diskette drive. 3. Hard Drive Attempts to boot from a hard drive device.
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press to execute the option. Pressing does not exit this menu. You must select one of the items from the menu or menu bar to exit. Exit Menu Choices Description Save Changes and Exit Exits System Setup after saving all changes to CMOS. Exit Without Saving Changes Exits System Setup without saving setup data to CMOS.
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins.
Moving System Board Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage. Observe static precautions. Use an antistatic wrist strap. To configure the system board options: 1. Power off the system and remove the left panel as described in Chapter 4 of this guide. 2.
Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the left side panel as described in Chapter 4 of this guide. 2. Check to ensure the system power cord is removed from the back of the system. 3. Remove the spare jumper from position 11 - 12 on jumper block. 4. Reinstall the spare jumper on position 3 - 4 (Password Disable) of the jumper block. Refer to Figure 3-1 and Table 3-1 to find the location of this jumper. 5.
Clearing CMOS Clear CMOS as follows. 1. Power off the system and remove the left side panel as described in Chapter 4 of this guide. 2. Check to ensure the system power cord is removed from the back of the system. 3. Remove the spare jumper from position 11 - 12 on jumper block. 4. Reinstall the spare jumper on position 1 - 2 (CMOS Clear) of the jumper block. Refer to Figure 3-1 and Table 3-1 to find the location of this jumper. 5.
4 Upgrading Your System ! General Information ! Static Precautions ! Preparing Your System for Upgrade ! Equipment Log ! Removing the Side Panels ! Installing Side Panels ! Modifying the System Board ! Option Boards ! Cable Protector ! Hard Disk Drives ! Front Panel ! Removing EMI Shields and Filler Panels ! Removable Media Devices
General Information ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cord is connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage.
Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: ! Phillips screwdriver (#1 bit and #2 bit) ! Flat-head screwdriver ! Small needle nose pliers ! Pen or pencil ! ESD workstation or antistatic wrist strap (recommended). Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system.
4. Slide the side panel toward the rear of the chassis. This unlocks the locking fingers behind the side panel. 5. Tilt the side panel out and away from the chassis. 2 1 Unlock Lock Lock Unlock Figure 4-1. Removing the Left Side Panel Installing Side Panels 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: ! Replacing the real-time clock battery ! Removing and installing a Pentium processor ! Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface. Modify the system board only at an ESD workstation.
A B C Figure 4-2. Replacing the Real-Time Clock Battery 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. 3. If present, remove the protective plastic cover located over the top of the lithium battery. See Figure 4-2. 4. Insert the tip of a small flat-bladed screwdriver (B), or equivalent, next to the tab retainer (A). 5. Gently push on the tab to release the battery from its socket. 6.
Removing and Installing a Pentium III Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system. The system board includes two Pentium III ZIF sockets. The primary processor socket is shown in Figure 4-3, A; the secondary processor socket is shown in Figure 4-3, C. The Pentium III processor includes a heatsink and fan assembly to efficiently dissipate heat.
3. Disconnect the processor fan power cable from the top of the heatsink fan and the system board. 4. Insert a flat blade screwdriver into the tab of the retention clip securing the heatsink of the processor you are removing. See Figure 4-4. Figure 4-4. Removing the Heatsink Clip and Heatsink ! CAUTION When performing the remaining steps in this procedure, do not touch the thermal tape located between the heatsink and the processor as the tape is easily damaged. 5.
7. Grasp the opposite sides of the processor, apply equal upward force on each side and rock it from side to side until it releases. 8. Place the processor into an antistatic container. 9. If you removed a processor from the secondary socket and do not intend to replace it with a new processor, insert a processor terminator into the secondary processor socket. Installing a Processor ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges.
A Figure 4-6. Positioning the Processor 6. Insert the processor pins into the socket. Apply pressure equally over the top surface of the processor until it seats in the socket. The processor should easily fit, do not force the processor into the socket. 7. Lower the ZIF socket lever into the locked position. See Figure 4-7. Figure 4-7. Installing the Processor ! CAUTION The thermal tape is very delicate and tears easily. Handle with extreme care.
A Figure 4-8. Installing Thermal Tape 8. Position the heatsink above the processor so the thermal tape square (Figure 4-8, A) attached to the bottom of the heatsink is directly positioned above the processor. ! CAUTION When performing the next three steps, be sure the heatsink is held firmly in position. If the heatsink should slide across the top of the processor, the thermal tape may be damaged. 9.
13. Record the processor in the equipment log. 14. Replace the side panel, plug in the system power cord, and turn on the system. DIMMs The system board contains four DIMM sockets labeled 1 through 4 (Figure 4-10, A). Each socket can hold a single 72-bit DIMM module with 128MB, 256MB, 512MB, or 1GB of memory. When all four sockets are populated, the system board supports a maximum of 4 GB of memory with 1GB DIMMs. A DIMM will always be installed in socket 1.
Installing DIMMs 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 3. If applicable, remove the dust cover from the DIMM socket in which you are installing the DIMM. 4. Holding the DIMM module only by the edges, remove it from its antistatic package. 5.
Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM. 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 3.
Option Boards This section describes how to install and remove PCI option boards. The system board includes six PCI bus expansion slots. See Figure 4-13. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges.
Installing a PCI Option Board 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. 3. Tilt the server on its side. 4. Using a flat blade screwdriver, bend and remove the expansion slot cover at the location in which you are installing the option board. See Figure 4-14. Figure 4-14. Removing the Expansion Slot Screw and Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4.
Figure 4-15. Installing an Option Board 9. Align the rounded notch in the retaining bracket with the threaded hole in the expansion slot frame. The retaining bracket fits into the space that was occupied by the expansion slot cover. 10. Install the screw in the threaded hole. Be sure to push the bracket slot up against the screw before you tighten it. If this is not done, the bracket may interfere with an adjacent bracket. 11. Connect any external cables (if they are needed) to the installed option board.
8. Tip the server upright. 9. Replace the left side panel, plug in the system power cord, and power on the system Cable Protector Remove the cable protector before installing or removing a hard disk drive or 5.25-inch device. Removing the Cable Protector 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the left side panel as described earlier in this chapter. A Figure 4-16. Installing an Option Board 3.
Hard Disk Drives Your system supports up to two IDE 3.5-inch hard disk drives. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are mounted in a cage located near the front of the system above the front fan. See Figure 4-17, A). A Figure 4-17. Drive Bay Locations Installing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions.
5. Lift the lock lever on the fan installed in the hard disk bracket lightly to release the lock. See Figure 4-18. Figure 4-18. Releasing the Fan lock Lever 6. Slide the fan with the lock released towards the top of the server to remove the fan. See Figure 4-19. ! CAUTION Do not place the removed fan on the system board. If you place the removed fan on the system board, some components on the system board may be defected. Figure 4-19.
7. Remove four screws securing the hard disk drive cage to the system chassis. See Figure 4-20. A A Figure 4-20. Removing the Hard Disk Drive Cage Screws 8. Slide the hard disk bracket as shown in the figure below to remove the hard disk bracket from the bracket for the floppy disk drive. Figure 21.
9. Remove the disk drive from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 10. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information. 11. Insert the hard disk drive into the drive cage with the board surface facing the bottom. See Figure 4-22. Figure 4-22.
Figure 4-24. Securing the hard Disk Drive 13. Position the hard disk drive cage into the system. The four tabs on the top of the hard disk drive cage insert into the four slots located on the bottom of the floppy disk drive cage. See Figure 4-25. Figure 4-25. Installing a Hard Disk Drive Cage ! CAUTION Hold the hard disk cage securely to avoid touching components on the system board. 14. Secure the hard disk bracket with the four screws removed in step 7. 15.
16. Insert the four fan housing tabs into the fan installation slots on the hard disk cage and slide the fan towards the bottom of the cabinet. The fan clicks as it is locked in position. Figure 4-26. Installing the Fan 17. Connect the power and interface cables to the hard disk drive (s). Attach connector P10 of a power cable coming from the power supply to the first (master) hard disk and connector P9 of another power cable to the second (slave) hard disk.
18. Install the cable protector as described earlier in this chapter. 19. Upright the server. 20. Install the left side panel as described earlier in this chapter and power on the server. Removing an Internal Hard Disk Drive 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 2. Tilt the server on its side. 3. Remove the cable protector as described earlier in this chapter. 4.
11. Follow steps 13 through 20 in the previous procedure “Installing an Internal Hard Disk Drive” to complete this procedure. Front Panel The front panel is a one-piece assembly. The removable filler panels are attached to the front panel and the corresponding EMI shields are attached to the front of the chassis. If you are installing peripheral devices in the external bays above the 3.5-inch floppy disk drive, you must remove the front cover along with the corresponding filler panel and EMI shield.
Installing the Front Panel 1. Align the front panel tabs with the slots in the front of the chassis. 2. Press the front panel onto the front of the system chassis until the tabs snap into their slots. See Figure 4-29. 3. Install the left and right side panels as described earlier in this chapter and power on the server. Figure 4-29.
Removing EMI Shields and Filler Panels 1. Power off the system and remove the front panel as described earlier in this chapter. 2. The filler panels are attached to the front cover. Locate the filler panel covering the bay into which you are installing a peripheral device. The filler panel is released by pressing on its tabs located on the inside of the front panel. Save the panel for reinstallation. See Figure 4-30. Figure 4-30. Removing a Filler Panel 3.
Removable Media Devices A variety of IDE removable media devices can be installed in peripheral bays B and C. An IDE CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay D. See Figure 4-32. Contact your sales representative or dealer for a list of approved IDE devices. BAY A BAY B BAY C BAY D Figure 4-32. Removable Media Device Locations Installing a 5.25-Inch Device ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS.
4. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information. Note: If the drive comes with drive rails, do not use them. Remove any rails already attached. 5. Slide the drive into the bay until the screw holes line up. Align the front cover of the installed device with the CDROM drive. It may be necessary to temporarily loosen the mounting screws on already installed drives to position the new drive.
Removing a 5.25-Inch Device 1. Power off the system and remove the side panels as described earlier in this chapter. 2. Remove the front panel as described earlier in this chapter. 3. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. See Figure 4-34. A B Figure 4-34. Removing a Removable Media Device 4. Remove and save the four screws from the device. 5.
5 Problem Solving ! Problem Solving ! Static Precautions ! Troubleshooting Checklists ! Diagnostic Testing ! Specific Problems and Corrective Actions ! Problems with the Network ! Plug and Play Installation Tips ! BIOS User’s Information ! How to Identify BIOS Revision Level
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS, system, and disk status user information.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup. Hardware failure is a less frequent cause.
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: ! Does the system meet the minimum hardware requirements for the software? Refer to the software documentation. ! Is the software an authorized copy? Unauthorized copies often do not work.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: ! If you are running the software from a diskette or CD-ROM, try a new copy of the software. ! If you are running the software from a hard disk drive, try running it from a floppy.
Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system boards, processors, memory, keyboard, and most installed peripheral devices. If POST finds an error, it displays an error message. Refer to the Error Message section in this chapter for an explanation of each error message.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test. Press F2 to enter SETUP.
POST Keys and Errors Action/Message Description If POST Beeps Before Video Appears Initialization failed before video initialized. Most beep code errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. If Monitor Displays Error Note error; press F1 to continue boot or F2 to enter Setup. Refer to the section “BIOS User’s Information” in this chapter. To Enter Setup Setup changes specific options, then writes to CMOS, NVRAM.
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorrect beep pattern ! No characters appear on screen ! Characters on the screen appear distorted or incorrect ! System cooling fan does not rotate ! Diskette drive activity LED does not light ! Hard disk drive activity LED does not light ! CD-ROM drive activity LED does not light ! Problems with application software ! The startup
Incorrect or No Beep Code If the system operates normally, but there was no beep, the piezo buzzer located on the system board, may be defective. Contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes” section found later in this chapter. No Characters Appear on Screen Check the following: ! Is the keyboard working? Check to see if the Num Lock light is functioning.
Characters are Distorted or Incorrect Check the following: ! Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. ! Are the video monitor's signal and power cables properly installed? ! If the problem persists, the video monitor may be faulty or it may be the incorrect type. Contact your service representative for assistance.
Problems with Application Software If you have problems with application software, perform the following: ! Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. ! Verify a different copy of the software to see if the problem is with the copy that you are using. ! Make sure all cables are installed correctly. ! Verify that the system board jumpers are set correctly.
Plug and Play Installation Tips Some common PCI tips are listed here. ! Reserve interrupts (IRQs) and/or memory addresses specifically for an ISA adapter. This prevents PCI cards from trying to use the same settings an ISA card is using. Use the BIOS Setup Utility to keep track of ISA adapter resources. ! Certain drivers may require interrupts that are not shared with other PCI drivers. The BIOS Setup Utility can be used to adjust the interrupt numbers for PCI devices.
POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero. The “POST Error Codes and Messages” table is a list of the possible error codes and messages written at the start of each POST test.
Table 5-1. POST Error Codes and Messages (Continued) Error code Error message 0B1C PCI Parity Error on Bus/Device/Function. 0B30 Fan 1 Alarm occurred. 0B31 Fan 2 Alarm occurred. 0B22 Expansion Rom not initialized Recommended Action A fan failure or fan clogging may occur. Contact your service representative to request the maintenance. Check the PCI board installation. Or, disable the PCI board setting not needed at start-up in [Advanced] → [Option ROM] of the SETUP utility.
Table 5-1. POST Error Codes and Messages (Continued Error code Error message Recommended Action 0BB0 SMBIOS - SROM data read error. Contact your service representative. 0BB1 SMBIOS - SROM data checksum bad. 0BD0 1st SMBus device address not Not a fatal error. acknowledged. Turn off the power and then restart the server. 1st SMBus device Error If an error persists, contact your service representative. detected. 0BD1 0BD2 1st SMBus timeout.
How to Identify BIOS Revision Level To help you identify your system's current BIOS revision level, refer to the following subsections. BIOS Revision Level Identification During system Power-On Self Test (POST), which runs automatically when your system is powered on, your system monitor displays several messages, one of which identifies the BIOS revision level currently loaded on your system, see the example below. Note: In order to see the diagnostic messages, the ESC key must be pressed.
5-18 Problem Solving
A System Cabling ! System Cabling ! Before You Begin ! Static Precautions ! Standard Configuration
System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: ! Standard Configuration ! RAID Configuration. Before You Begin ! WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet.
Standard Configuration Your system is cabled using a dual channel on-board IDE Controller. The on-board IDE controller supports two IDE hard disk drives on the primary IDE channel and the standard internally mounted CD-ROM drive on the secondary IDE channel. An additional IDE device may be connected to the secondary IDE channel. A 3.5-inch diskette drive is also installed in all systems and interfaces separately to the system board. Figure A-1 illustrates the standard system configuration.
A B C D E F G H I A – Power supply F – IDE hard disk drives B – Power supply cables G – Secondary IDE interface cable C – Diskette interface cable H – IDE CD-ROM drive D – Diskette drive IDE connector I – System board E – Primary IDE interface cable Figure A-1.
B Specifications ! System Specifications
System Specifications Item CPU NEC Express5800/120Ee Type Intel Pentium III processor-S (1.26 GHz/512KB) Number of processors 1 Maximum 2 Chipset Memory ServerWorks ServerSet III LE-T +CSB5 Standard 128 MB Maximum 4GB (The standard DIMM must be replaced.
C Installing and Configuring Windows 2000 and Windows NT 4.
Windows 2000 The EXPRESSBUILDER “Express Setup” feature provides an automated installation procedure for Windows 2000. Refer to the EXPRESSBUILDER User’s Guide included on the EXPRESSBUILDER CDROM for information on running “Express Setup.” This section of Appendix C contains instructions needed to manually install and configure hardware and software used with the Microsoft Windows® 2000 Operating System.
Installation Assumption The installation and configuration instructions in this appendix assume the following: ! You have properly completed the hardware installation. ! You have run the BIOS Setup Utility to check system configuration. Note: To successfully install Windows 2000 on your system, PnP must be enabled in your system BIOS. ! You will be installing Windows® 2000 Operating System from the CD-ROM media.
Preparation Before starting the installation procedure, you need to obtain certain information for use during the installation. The table below lists the information you need in advance for the installation. It is recommended that you obtain the information from your server administrator and record it in the table before starting. After completing the installation, you might want to use the Windows 2000 Control Panel to configure additional devices or Windows 2000 services and facilities.
Installing Microsoft Windows® 2000 Operating System Use the following procedure to set up and perform a clean Windows 2000 Operating System installation on your server. 1. Insert the Windows 2000 CD into the CD-ROM drive and boot your system by pressing CTRL+ALT+Delete. Note: Perform Steps 2 through 6 if a RAID or SCSI controller is installed in your server; go to Step 7 if your server does not include a RAID or SCSI controller. 2.
9. Insert the EXPRESSBUILDER CD into the CDROM drive. The START menu displays. 10. Select “Drivers and Utilities” from the START menu. 11. Select 120Ee. 12. Select and run the “Windows 2000 NEC Update Module” for the Express5800 120Ee Server. Note: If you change the configuration of the system (by adding or removing hardware or operating system software components), or repair the system, you must run the Windows 2000 NEC Update Module again.
Windows NT 4.0 The EXPRESSBUILDER “Express Setup” feature provides an automated installation procedure for Windows NT 4.0. Refer to the EXPRESSBUILDER User’s Guide included on the EXPRESSBUILDER CDROM for information on running “Express Setup.” This section of Appendix C contains instructions needed to manually install and configure hardware and software used with the Microsoft Operating System Windows NT Release 4.0.
Configuring RAID If you have a Disk Array Controller preinstalled on your system, it was preconfigured at the factory. Refer to your system's User's Guide and to the AcceleRAID Installation Guide and the Disk Array Controller Installation Guide and User’s Manual for additional information on this option card. If you need to change the RAID level from the factory setting, you must change the setting before installing the operating system. Installing Microsoft Windows® NT 4.
8. After installing Windows NT, logon to the system using the administrator account or other account, which is a member of the Administrators group. 9. Insert the EXPRESSBUILDER CD into the CDROM drive. The START menu displays. 10. Select “Drivers and Utilities” from the START menu. 11. Select 120Ee. 12. Select and run the “Windows NT 4.0 NEC Update Module” for the Express5800 120Ee Server.
Driver Installation for the ATI RAGE XL Display Adapter To take full advantage of the on-board ATI RAGE XL display adapter, perform the following driver installation procedure: 1. Power on, start Windows NT, and log on. 2. Insert the EXPRESSBUILDER CD into the CDROM drive. The “Start” Menu displays. 3. Select “Drivers & Utilities” from the “Start” Menu. 4. Select ATI. 5. Select and run “Rage XL Driver for Windows NT." C-10 Installing and Configuring Windows 2000 and Windows NT 4.
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. ACPI (Advanced Configuration and Power Interface) Provides the programming standard for power management features. address A label, name, or number that identifies a location in computer memory. AGP Accelerated Graphics Port.
bit Derived from BInary digiT, a bit is the smallest unit of information a computer handles. See also byte. BMC (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. bps (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
CPU (Central Processing Unit) See microprocessor. CRT (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. D DC (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
EMP The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. EMS (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry.
LED (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. LVD Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
P parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives. password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM. PCI Peripheral Component Interconnect.
ROM (Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port. See also serial port. S SAF-TE (SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus to indicate faults.
SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. T tape drive A type of storage device using magnetic tape. TTL (Transistor-Transistor Logic) A type of integrated circuit used in computers. See also CMOS. U ultra 160/m SCSI Ultra 160/m is a parallel SCSI interface based on Ultra3 SCSI technology.
10 Glossary
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Component Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive Tape Drive CD-ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Network Controller 1 Network Controller 2 Network Controller 3 Monitor Keyboard Mouse Power Supply (standard) 2 Equipment Log Manufacturer Name & Model Serial Number (if available) Date Installed
Index A J AC linkage mode, 1-11 Administrative password, 1-12 Advance menu configuring in setup, 3-6 Jumpers CMOS clear, 3-16 password, 3-16 L B Battery installing, 4-6 BIOS, 3-3 BMC, 1-10 Boot menu configuring in setup, 3-14 C CMOS clear switch, 1-6 Configuring system board jumpers summary description, 3-16 Connectors cooling fan, 1-6 floppy disk drive, 1-6 IDE, 1-6 power supply, 1-6 Controller network, 1-9 system board management (BMC), 1-10 Cooling fan connector, 1-6 D DIMM, 1-6 E Exit menu config
S SCU software locking feature, 1-12 Security software lock, SCU, 1-12 Security menu configuring in Setup, 3-11 Server management BMC, 1-10 features, 1-10 Setup advanced menu, 3-6 boot menu, 3-14 exit menu, 3-15 integrated peripheral configuration menu, 3-7 main menu, 3-5 security menu contents, 3-11 Switches CMOS clear, 1-6 password clear, 1-6 System configuring, 3-2 powering on, 2-8 rear features and controls, 2-5 System Chassis, 1-4 System hardware menu configuring in setup, 3-12 T Termination board rem
xx
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 456-01586-N00