N8100-1241F/1242F/1243F/ 1244F/1245F/1246F/ 1313F/1314F/1327F/ 1328F/1329F/1330F/ 1331F/1332F NEC Express5800/120Rg-1 User's Guide 2nd Edition 1-2007 ONL-4152cN-120Rg1-100-99-0612
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Keep this User's Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User's Guide for your safety to use the server. The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards. Server components with possible danger are indicated with a warning label placed on or around them as well as described in this User's Guide.
SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause explosion or burst. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause personal injury. Indicates that improper use may cause fumes or fire. Indicates a general notice or warning that cannot be specifically identified.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Trademarks NEC DianaScope, NEC ESMPRO and NEC EXPRESSBUILDER are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, Windows NT, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation. Datalight is a registered trademark of Datalight, Inc. ROM-DOS is a trademark of Datalight, Inc.
i PREFACE Welcome to the NEC Express5800/120Rg-1 server. The NEC Express5800 server holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a client-server system and provides high-speed processing and superior reliability. Read this User's Guide thoroughly to fully understand handling of the server and appreciate its functions to the maximum extent.
ii ABOUT THIS USER'S GUIDE This User's Guide is a guide for proper setup and use of the server. This User's Guide also covers useful procedures for dealing with difficulties and problems that may arise during setup or operation of the server. Keep this manual for future use. The following describes how to proceed with this User's Guide.
iii Appendix C IRQ and I/O Port Address provides a list of factory-set IRQs and I/O port addresses assigned. Appendix D Installing Windows Server 2003 x64 Editions describes how to install Microsoft Windows Server 2003 x64 Editions without using Express Setup. Using the Express Setup tool is recommended for installing Windows Server 2003 x64 Editions. See Chapter 5 for details. Appendix E Installing Windows Server 2003 describes how to install Microsoft Windows Server 2003 without using Express Setup.
iv CONTENTS Preface ..............................................................................................................................................i About This User's Guide ..................................................................................................................ii In the Package................................................................................................................................ iii Chapter 1 Notes on Using Your Server .....................
v System Diagnostic Utility...........................................................................................................2-23 NEC DianaScope........................................................................................................................2-23 Using Your Server.......................................................................................................................2-24 Front Bezel ................................................................................
vi Graphics Accelerator Driver.................................................................................................. 5-19 SCSI Controller Driver (N8103-75/95/N8190-126).............................................................. 5-19 Disk Array Controller Driver (N8103-80F)........................................................................... 5-19 Notes on Using the N8103-75 Controller Board ...................................................................
vii Error Messages after Power-on ................................................................................................8-4 POST Error Messages ..............................................................................................................8-5 Beep Codes...............................................................................................................................8-9 Error Messages on Virtual LCD ........................................................................
viii Notes...................................................................................................................................... 9-45 Installation ............................................................................................................................. 9-46 Removal................................................................................................................................. 9-49 RAID Controller Board......................................................
ix Setting for Collecting Memory Dump (Debug Information)..................................................D-20 Appendix E Installing Windows Server 2003 .............................................................. E-1 Notice .......................................................................................................................................... E-1 Optional Board Supported by NEC EXPRESSBUILDER...................................................... E-1 Application of Service Pack .......
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Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of the server.
1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your sales representative.
Notes on Using Your Server 1-3 SAFETY NOTES This section provides notes on using the server safely. Read this section carefully to ensure proper and safe use of the server. For symbols, see "SAFETY INDICATIONS" provided earlier. General WARNING Do not use the server for services where critical high availability may directly affect human lives.
1-4 Notes on Using Your Server CAUTION Keep water or foreign matter away from the server. Do not let any form of liquid (water etc.) or foreign matter (e.g., pins or paper clips) enter the server. Failure to follow this warning may cause an electric shock, a fire, or a failure of the server. When such things accidentally enter the server, immediately turn off the power and disconnect the power plug from the outlet. Do not disassemble the server. Contact your service representative.
Notes on Using Your Server 1-5 Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe. Failure to follow this warning may cause a gas explosion. CAUTION Plug in to a proper power source. Use a proper wall outlet.
1-6 Notes on Using Your Server Rack CAUTION Do not carry or install the server only by a single person. More than one person is required to carry or install the rack. Failure to follow this instruction may cause the rack to fall to result in personal injury and/or breakages of surrounding devices. In particular, a high rack (such as 44U rack) is unstable if it is not fixed by stabilizers. More than one person must always carry or install the rack while they support it.
Notes on Using Your Server 1-7 Installation, Relocation, Storage, and Connection WARNING Disconnect the power cord(s) before installing or removing the server. Make sure to power off the server and disconnect the power cord(s) from a power outlet before installing/removing the server. All voltage is removed only when the power cords are unplugged. CAUTION Never attempt to lift the server only by yourself. The server weighs max. 21 kg (depending on its hardware configuration).
1-8 Notes on Using Your Server CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off the server and unplug the power cord from a power outlet before installing/removing any optional internal device or connecting/disconnecting any interface cable to/from the server.
Notes on Using Your Server 1-9 Cleaning and Working with Internal Devices WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this User's Guide. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server. Do not remove the lithium battery. The server contains the lithium battery. Do not remove the battery.
1-10 Notes on Using Your Server During Operation CAUTION Do not pull out or remove the server from the rack unnecessarily. Do not pull out or remove the server from the rack unnecessarily. Pulling out or removing the server from the rack may cause not only the server to operate incorrectly but also the server to fall on people to make them injured. Stay away from the fan. Keep your hand or hair away from the cooling fan on the rear of the server.
Notes on Using Your Server 1-11 FOR PROPER OPERATION Observe the following notes for successful operation of the server. Use of the server ignoring the notes will cause malfunctions or failures of the server. Install the rack assembly in a place that meets requirements for successful operation. For details, see Chapter 3, "Setting Up Your Server." The server is intended for installation in a Restricted Access Location, mounted above a non-combustible material.
1-12 Notes on Using Your Server Store the unit under the storage condition (temperature: –10°C - 55°C, humidity: 20% 80%, without condensation) to allow built-in devices and the unit to operate correctly in the next operation. Make sure to use optional devices supported by the server. Some non-supported devices may be physically installed/connected but cause failures of the server as well as a malfunction of the server. NEC recommends you use NEC's genuine products.
Notes on Using Your Server 1-13 TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Server Hardware Make sure to provide this User's Guide along with the server to a third party.
1-14 Notes on Using Your Server DISPOSAL AND CONSUMABLES Dispose the server, all the internal devices and DVD-ROMs according to all national laws and regulations. IMPORTANT: For disposal (or replacement) of the battery on the mother board of the server, consult with your service representative. The server contains some components that are only good for a limited period of time and require replacement, such as fans, internal batteries, the internal DVD-ROM drive, and the mouse.
Notes on Using Your Server 1-15 USER SUPPORT Before Asking for Repair, do the following when the server appears to fail: 1. Check if the power cord and the cables to other devices are properly connected. 2. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it. 3. Check if the software required for operation of the server is properly installed.
1-16 Notes on Using Your Server Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer: • You sit on a chair with your back straight. • Your hands are parallel with the floor when you put them on the keyboard.
Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.
2-2 General Description OVERVIEW Your server is a modular, multiprocessing server based on the Intel Xeon microprocessor. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
General Description 2-3 External View The following figure shows the three-hot-plug hard disk drive model.
2-4 General Description Front View with Front Bezel Closed The following figure shows the location of the front system features. 3 4 1 1 2 3 4 5 6 7 5-1 5-2 6 7 2 Front bezel The front bezel is a cover protecting the front devices during daily operation. A security key is provided to lock the cover. Key slot Insert the security key into this slot when unlocking the front bezel. POWER LED (green) This LED turns green when the power is turned on.
General Description 2-5 Front View with Front Bezel Removed Hot-plug 3.5-inch hard disk drive model (SATA or SAS) See 3 - 7 on the previous page. 1 2 3 4 8-0 5 6 7-1 9 7-2 7-3 1 8-1 8-2 Hot-plug 2.5-inch hard disk drive model (SAS) See 3 - 7 on the previous page. 1 2 3 4 7-1 1 2 3 4 5 6 7 8 9 5 7-2 7-3 6 8-0 8-1 8-2 8-3 8-4 8-5 1 9 Handles (1 at the right and left each) Hold the handles when dismounting/mounting the server from/in the rack.
2-6 General Description Rear View SATA Hot-plug 3.5-inch hard disk drive model 2 1 3 4 5 17-1 17-2 8 7 9 10 11 12 13 14 15 16 3 4 7 9 7 9 SAS Hot-plug 3.5-inch/2.
General Description 2-7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Low-profile PCI board extension slot (1C) Mount PCI board of the low-profile type into this slot. Full-height PCI board extension slot (1B) Mount PCI board of the full-height type in the slot. Captive thumbscrew Secures the logic cover to the chassis. Redundant power supply slot Hot-swap SAS hard disk drive model only. An optional slot for 1+1 redundant power configuration. Power supply Supplies DC power to the server.
2-8 General Description Internal View The internal view for each models show below. The processor air duct factory-installed in the system is omitted for clarity. SATA Hot-swap 3.
General Description 2-9 SATA 3.5-inch Hard Disk Drive Model 1 2 4 3 5 11 6 10 1 Front panel board 2 3 Hard disk drive bays Backplane 4 Mother board 5 Power supply 6 Riser card module assembly 7 Chassis intrusion switch 8 DIMM 9 10 11 9 8 Processor (mounted under the CPU and heat sink) Cooling fans (Each number following the bold-faced number indicates the fan number.
2-10 General Description SAS 2.5-inch Hard Disk Drive Model 1 2 3 5 4 6 12 7 11 1 Front panel board 2 3 Hard disk drive bays Backplane 4 Middle-plane 5 Mother board 6 Power supply 7 Riser card module assembly 8 Chassis intrusion switch 9 10 9 DIMM 10 Processor (mounted under the CPU and heat sink) 11 Cooling fans (Each number following the bold-faced number indicates the fan number.
General Description 2-11 Mother Board 2 1 3 4 5 6 8 20 7 5 9 10 12 11 13 14 14 19-1 External connector, indicators and controls 19-2 18 FRONT REAR 5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 17 16 5 Power signal connector Main power connector USB file device connector USB connector Configuration jumpers Keep the settings at the factory. Connectors Not used in this system. Password clear jumper switch SATA connector 2 (SATA hard disk drive model only) Not used in this system.
2-12 General Description STATUS INDICATORS This section explains the indication and meanings of the server LEDs. POWER LED ( ) The POWER LED is on (green) while the server power switch is on. It is off while no power is supplied to the server. The POWER LED indicates that the server is running in the power-saving mode (sleep mode). If the OS supports the power-saving mode such as Windows Server 2003, running the command blinks the POWER LED in green and place the server in the power-saving mode.
General Description 2-13 STATUS LED indication On (green) Flashing (green) Description Procedure The server is operating normally. • The server is operating with the memory or CPU in degraded state. – Identify the device in degraded state by using the BIOS setup utility "SETUP," and replace it as soon as possible. • An uncorrectable memory error has often occurred. Off The power is off. POST is in progress. A CPU error occurred. (IERR) A CPU temperature alarm was detected.
2-14 General Description DISK ACCESS LED ( ) The DISK ACCESS LED indicates the status of the hard disk drive mounted in the 3.5-inch disk bay. The LED turns green each time access is made to the hard disk drive. When the DISK ACCESS LED turns amber, it indicates that a hard disk drive failure has occurred. Check the hard disk drive LED for the status of the failing hard disk drive.
General Description 2-15 Hard Disk Drive LED The disk LED located on the drive carrier indicates the following depending on the status: Hard disk drive Hard disk drive Drive carrier Drive carrier Disk LED 3.5-inch hard disk drive Disk LED 2.5-inch hard disk drive Flashing (green) The LED indicates that the hard disk drive is accessed. On (amber) The LED indicates a failure of a hard disk drive mounted in disk array configuration.
2-16 General Description IMPORTANT: If the server is turned off during rebuild processing, the processing is stopped. Restart the server, mount the new hard disk drive in hot swap mode, and then perform rebuild processing again. Observe the following notes on using the auto-rebuild function. Do not turn the power off. (Once the power is turned off, the auto-build function does not start.) Let 90 seconds or more pass between when dismounting a failing hard disk drive and when mounting the new one.
General Description 2-17 Speed LED (for management port) This LED indicates whether each of the network ports normally equipped with the server is operated through the 100BASE-TX or 10BASE-T network interface. If the LED is lit amber, the network port is operated through 100BASE-TX. If the LED is off, the network port is operated through 10BASE-T. AC POWER LED (SAS Hot-swap Hard Disk Model Only) There is an AC POWER LED for the power supply unit on the rear.
2-18 General Description STANDARD FEATURES High performance Intel Xeon Processor High-speed network interface (1000Mbps/100Mbps/10Mbps supported) High-speed disk access (SATA2/Serial Attached SCSI) High-speed memory access (DDR2-533 or DDR2-667) Expandability One PCI EXPRESS (x8) bus One PCI-X (64-bit/100 MHz) bus Large memory of up to 48GB Hot-swap hard disk drive bays SATA 3.5”: up to 3 hard disk drives SAS 3.5”: up to 3 hard disk drives SAS 2.
General Description 2-19 Remote Management Feature Server management is concentrated in the Remote Management Controller (RMC). The RMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The RMC supports the NEC DianaScope, which allows remote server management through networks.
2-20 General Description Degradation Feature The degradation feature automatically isolates a failed DIMM or processor to assure continuous operation of the server when the POST (Power On Self-Test, self-diagnosis program after power on) detects such a DIMM or processor. NOTE: The degradation feature is only available when at least two DIMMs or processors are installed. Failed DIMMs and processors may be identified on the screen that the POST displays, or with the BIOS setup utility of the server, "SETUP.
General Description 2-21 System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front bezel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring To unlock the bezel, insert the key in the lock and turn the lock counterclockwise until it stops (about a quarter turn). The bezel is now unlocked and can be opened again. To lock the bezel, insert the key in the lock.
2-22 General Description NEC EXPRESSBUILDER The CD-ROM that comes with the server contains a setup utility called "NEC EXPRESSBUILDER." The major functions of the NEC EXPRESSBUILDER are: To install the Operating System. "Express Setup" helps you to install the Windows Operating System. (See Chapter 5) To diagnose the system. NEC EXPRESSBUILDER includes the System Diagnostics to check your server. (See Chapter 6) To create a support disk.
General Description 2-23 NEC ESMPRO The NEC ESMPRO is server management software that runs on the OS. The NEC ESMPRO includes the NEC ESMPRO Manager for the server monitoring terminal and the NEC ESMPRO Agent for the server. NOTE: For details of major functions of the NEC ESMPRO, system configuration and setups with the NEC ESMPRO, see Chapter 6. Available functions of the NEC ESMPRO depend on the OS you install. Ask your service representative for details.
2-24 General Description USING YOUR SERVER This section describes basic operations of the server including how to use devices such as the DVD-ROM drive. See Appendix B for notes on using the disc and accessories including the keyboard and the mouse. Front Bezel Remove the front bezel to power on/off the server, to access the DVD-ROM drive and to install/remove hard disk drives to the 3.5-inch disk bays. IMPORTANT: To open the front door, you must unlock the door with the provided security key.
General Description 2-25 3. Slide the front bezel to the left a little to remove the tab from the frame and then remove the front bezel from the server. To install the front bezel, latch the tab at the left side of the front bezel on the server frame. After the installation, lock the front bezel by using the key for security.
2-26 General Description POWER Switch Use the POWER switch to turn on/off the server. Power On Press the POWER switch on the front of the computer chassis. The POWER LED lights in green. POWER LED POWER switch IMPORTANT: If the power cord is connected to a power control device such as a UPS (Uninterruptive Power Supply), make sure that the power control device is powered. If the power cord is connected to the server, an initial diagnosis of the hardware starts.
General Description 2-27 POST POST (Power On Self-Test) is the self-diagnostic program stored in the system memory. When you power on the server, the system automatically runs POST to check the mother board, ECC memory module, CPU module, keyboard, and mouse. POST also displays messages of the BIOS setup utility, such as the start-up message, while in progress. With the factory setup of the server, the NEC logo appears on the display unit while POST is in progress.
2-28 General Description POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: Do not make key entries or perform mouse operations while POST is in progress. Some system configurations may display the message "Press Any Key" to prompt a key entry. This message is driven by BIOS of an installed optional board. Make sure to read the manual that comes with the optional board before any key entry.
General Description 2-29 4. If your server uses onboard RAID feature, the following message is displayed to prompt you to run RAID utility. Press to Run LSI Logic SoftwareRAID Setup Utility Press Ctrl + M to run the utility. For detail explanation, see Chapter 4 for detail. IMPORTANT: The LSI Logic Software RAID Setup Utility is used to manage the data stored in hard disk drive, or for maintenance. See Chapter 4 for detail. 5.
2-30 General Description POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 8 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance. Power Off Follow the procedure below to power off the server.
General Description 2-31 Identification of Servers ~ UID Switch ~ An "UID (Unit ID) LED" is provided on the front panel and rear panel. If more than one server is mounted in a single rack, the LED identifies the server you are going to maintain. The UID LED goes on when the UID (Unit ID) switch on the front panel is pressed. It goes off when the switch is pressed again. Maintenance from the rear of the rack has to be carried out in a dark, narrow space.
2-32 General Description DVD-ROM Drive The server is provided with the DVD-ROM drive on its front to read data from a disc. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details. Do not leave the tray ejected from the DVD-ROM drive. Set a disc on the DVD-ROM drive in the following procedure. 1.
General Description 2-33 5. As shown in the figure below, hold the tray with a hand and press the disc with fingers of another hand to make the hole of the disc fit to the rotor at the center of the tray. Rotor Press this part of disc. 6. Push the front of the tray lightly to retract it into the drive. IMPORTANT: If a noisy sound in driving the DVD-ROM drive occurs after setting a disc, set it again correctly.
2-34 General Description After taking out the disc, return the tray into the drive. When you fail to eject the tray with the Eject button and take out the disc from the server, follow the procedure below. Emergency hole 7. Press the POWER switch to power off the server. (The POWER LED goes off.) 8. Insert a metal pin of approximately 1.
General Description 2-35 NOTE: Use of the Disc Keep the following notes in mind to use the disc for the server: For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed. Do not drop the disc. Do not place anything on the disc or bend the disc. Do not attach any label onto the disc. Do not touch the signal side (nothing is printed on this side) with your hand. Place the disc with its printed side upward and gently put it on the tray.
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Chapter 3 Setting Up Your Server This chapter describes how to set up the server appropriate for your system, on a step-by-step basis.
3-2 Setting Up Your Server SETUP FLOW Follow the flowchart below to set up the server. Selecting the server site Select a suitable site for the server and assemble the 19-inch rack assembly. Unpacking the system Unpack the server and accessories from the chipping carton box. Install the server Install the server into the rack assembly. Connecting peripheral devices Connect peripheral devices to the server. Connecting the power cord Connect the power cord to the server.
Setting Up Your Server 3-3 SELECTING SERVER SITE To use the server, install it on a standard EIA 19-inch rack assembly. Refer to the documentation attached to the rack or contact your service representative for the installation of the server on the rack. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not use the server in any unapproved place.
3-4 Setting Up Your Server Do not install the rack in the places listed below. Installing the rack or mounting the server on the rack in such a place may cause some malfunction to occur.
Setting Up Your Server 3-5 UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
3-6 Setting Up Your Server INSTALLING THE SERVER This subsection provides the instructions for the rack-mount server unit into a standard EIA 19-inch rack cabinet. Also this subsection describes the removal procedures for the rack-mount server unit from the 19-inch rack cabinet. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Setting Up Your Server 3-7 Restricted Access Location The server is intended for installation in a Restricted Access Location, mounted above a non-combustible material. ESD Precaution An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity.
3-8 Setting Up Your Server Installation Procedure for NEC Rack/Third Vendor's Rack This server can be installed in either the NEC rack or a third vendor's rack. Take the following procedure to install the server in the rack: Preparation before Installation The slide rail is fixed with the screw to prevent from falling off during transportation. Remove the left and right cage nuts from the front of the server before you install the server in the rack.
Setting Up Your Server 3-9 Only the inner rails remain screwed to the server when the rail assemblies have been removed. Inner rail IMPORTANT: The removed rail assemblies are to be installed on the inner rails later. To install each rail assembly on the correct inner rail, make a mark on the assemblies. Similarly, when installing more than one server, distinguish between the pairs of inner rails and rail assemblies of the servers by making marks.
3-10 Setting Up Your Server Hang either clip of a cage nut on a square hole on the rack and insert another clip into the hole by using a tool such as a flat tip screwdriver. NOTE: Confirm that all the cage nuts are installed at the level. Installing the Rail Assemblies Make sure of the right side rail assembly or the left one when installing it. See the figure below. 1. Loosen a screw securing the rail assembly. Front Rear Screws 2.
Setting Up Your Server 3-11 3. Firmly secure the rail assembly (one screw for the front of a rail, two screws for the rear of a rail). Installing the Server CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details. Do not lift the server only by a single person. Do not pinch your finger with mechanical components. 1.
3-12 Setting Up Your Server 2. At least two persons are required to install the server. Securely hold the server and install it in the rack. Firmly fit the inner rails on the sides of the server into the rail assemblies that are installed on the rack, and then slowly push the server into the rack. If the server is locked on its way into the rack, slowly push it in while pressing the release levers on the right and left sides of the server.
Setting Up Your Server 3-13 Securing the Server Captive thumbscrews 1. Push the server into the rack as far as it will go. 2. Tighten the right and left captive thumbscrews on the front panel to secure the server to the rack. 3. Install the front bezel. Tab Frame This completes the installing of the server.
3-14 Setting Up Your Server Removing the Server from the Rack Assembly The server should be removed from the rack by at least two persons. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not lift the server only by a single person. Do not pinch your finger with mechanical components. Note high temperature.
Setting Up Your Server 3-15 4. Loosen the two captive thumbscrews. 5. Hold the handle and pull out the server from the rack slowly and carefully. The server clicks to be latched. Captive thumbscrews Handles 6. Pull out the server from the rack with the right and left release lever pressed to release the latch. IMPORTANT: Pull out the server slowly holding the bottom of the server by at least two persons. Do not apply any load on the server pulled out from the rack.
3-16 Setting Up Your Server CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors for wide variety of peripheral devices on its front and rear. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices. CAUTION Observe the following instructions to use the server safely.
Setting Up Your Server 3-17 Device with the serial interface (Management PC only) USB device *1 FRONT Hub (multiport repeater) Device with the serial interface Hub (multiport repeater) 100BASE-T/ 1000BASE-TX/ 10BASE-T 1000BASE-TX/ 10BASE-T REAR *3 *32 USB device *1 Keyboard *1 *2 *3 Mouse Display unit Any USB keyboard and mouse are not supported. Use the provided branch cable. Connect the power cord to a circuit breaker of 15 A or less.
3-18 Setting Up Your Server CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not hold the power plug with a wet hand. Do not connect the ground wire to a gas pipe. CAUTION Observe the following instructions to use the server safely.
Setting Up Your Server 3-19 To connect the power cord from the server to an uninterruptive power supply (UPS), use service outlets on the rear of the UPS. Refer to the manual that comes with the UPS. When the power cord from the server to a UPS, change the BIOS setup of the server to link with power supply from the UPS. To power on the server from the UPS (Uninterruptible Power Supply), select [Server] - [AC-LINK] - [Power On].
3-20 Setting Up Your Server TURNING ON THE SERVER Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. NOTE: If the server power cord(s) is connected to a power control unit such as an UPS (Uninterruptible Power Supply), make sure that the power control unit is powered on. 3. Open the front bezel. 4.
Setting Up Your Server 3-21 INSTALLING OPERATING SYSTEM See Chapter 5 for installing the Microsoft Windows Server 2003 operating systems. To install the other operating system listed above, contact your service representative. IMPORTANT: Before installing the operating system, adjust the system date and time by using the BIOS setup utility "SETUP." the next chapter for detail. See INSTALLING UTILITIES Install the utilities that come with the server. See Chapter 6 for details.
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Chapter 4 Configuring Your Server Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS SETUP Utility. Several unique system parameters are configured using the BIOS SETUP, which is stored in the system FLASH memory. The LSI Logic SoftwareRAID Setup Utility configures the disk array and logical drives connected to the onboard RAID controller.
4-2 Configuring Your Server Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, the following message appears at bottom left on the screen. Press to enter SETUP Press F2 to start the SETUP utility and display its Main menu. If you have previously set a password with the SETUP utility, the password entry screen appears. Enter the password.
Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Online help window Indicates there are submenus. Setup item menu(s)* Parameter (high-lights upon selection) menu Explanation of key functions menu * The menus displayed in gray indicates the information only or unchangeable secured by BIOS password.
4-4 Configuring Your Server Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu.
Configuring Your Server 4-5 Main Option System Time System Date Hard Disk Pre-Delay Primary IDE Master/ Primary IDE Slave Secondary IDE Master/ Secondary IDE Slave Parameter HH:MM:SS MM/DD/YYYY [Disabled] 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21 seconds 30 seconds Select submenu Processor Settings Select submenu Language [English (US)] Français Deutsch Español Italiano Description Set the system time. Set the system date. Allows slower spin-up drives to come ready.
4-6 Configuring Your Server Primary IDE Master/Primary IDE Slave/Secondary IDE Master/Secondary IDE Slave Correspondence between the menu items and devices: Primary IDE Master: DVD-ROM drive (standard) Primary IDE Slave: None Secondary IDE Master: None Secondary IDE Slave: None Option Type Parameter Description None Selects the type of device attached to User the IDE or serial ATA channel. It is [Auto] strongly recommended to keep the CD-ROM factory setting [Auto].
Configuring Your Server 4-7 Processor Settings Option Processor Retest Parameter [No] Yes Processor Speed nnn GHz Processor 1 CPUID Numeral Disabled Processor 1 L2 Cache nnn KB Processor 2 CPUID Numeral Disabled Processor 2 L2 Cache nnn KB Execute Disable Bit [Disabled] Enabled [Disabled] Enabled Intel(R) Virtualization Tech. Description If yes, BIOS will clear historical processor status and retest the processor on the next boot. Displays clock speed for the processor.
4-8 Configuring Your Server Advanced Option Memory Configuration Parameter – PCI Configuration – Peripheral Configuration – Advanced Chipset Control – Boot-time Diagnostic Screen Enabled [Disabled] Reset Configuration Data [No] Yes NumLock On [Off] [Boot] Halt Memory/Processor Error Description Displays Memory Configuration submenu. Displays PCI Configuration submenu. Displays Peripheral Configuration submenu. Displays Advanced Chipset Control submenu.
Configuring Your Server 4-9 Memory Configuration Option System Memory Parameter nnn KB Extended Memory nnnnnnn KB DIMM Group #1 #6 Normal Disabled Not installed Memory Retest Extended RAM Step Yes [No] 1MB 1KB Every location [Disabled] Memory RAS Feature [Interleave] Mirror Sparing [Disabled] Enabled Description Indicates the total capacity of the basic memory. (View only) Indicates the total capacity of the extended memory. (View only) Indicates the current memory status.
4-10 Configuring Your Server PCI Configuration – Onboard Video Controller submenu Option VGA Controller Onboard VGA Option ROM Scan Parameter Disabled [Enabled] [Auto] Force Description If Disabled, the BIOS will hold the embedded chip in reset. Allows selecting the onboard VGA controller or optional PCI VGA controller as the display device that will be active when the system boots.
Configuring Your Server 4-11 Peripheral Configuration IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears. Reset any item with the yellow asterisk properly. Option Serial Port A Base I/O address Interrupt Serial Port B Base I/O address Interrupt USB 2.
4-12 Configuring Your Server Advanced Chipset Control Option Multimedia Timer Intel(R) I/O AT Wake On LAN/PME Parameter [Disabled] Enabled Disabled [Enabled] Disabled [Enabled] Wake On Ring [Disabled] Enabled Wake On RTC Alarm [Disabled] Enabled Description Specify whether the system supports the multimedia timer feature. Enables or disables the Intel(R) Acceleration technology.
Configuring Your Server 4-13 Security The Security menu appears if you move the cursor to the position of "Security." Press Enter on "Set Supervisor Password" or "Set User Password," to display the following screen. Enter the passwords on the dialog box. Passwords may have up to eight characters including alphanumerics and symbols. IMPORTANT: User password can be set only when Supervisor password is already set. Set the passwords only after OS is installed. See the table below for the items.
4-14 Configuring Your Server Option Set User Password Parameter Up to eight alphanumerics Password on boot Fixed disk boot sector [Disabled] Enabled [Normal] Write Protect Power Switch Inhibit [Disabled] Enabled Description Supervisor password controls access to the setup utility. When Enter is pressed, the user is prompted for a password; press Esc to abort.
Configuring Your Server 4-15 Server Option System Management Console Redirection Event Log Configuration Assert NMI on PERR Assert NMI on SERR FRB-2 Policy Boot Monitoring Boot Monitoring Policy Parameter – – – Disabled [Enabled] Disabled [Enabled] Disable FRB2 Timer Disable BSP Do Not Disable BSP [Retry 3 Times] [Disabled] 5 Minutes 10 minutes 15 minutes 20 minutes 25 minutes 30 minutes 35 minutes 40 minutes 45 minutes 50 minutes 55 minutes 60 minutes [Retry 3 Times] Retry Service Boot Always Reset De
4-16 Configuring Your Server Option Thermal Sensor Parameter Disabled [Enabled] BMC IRQ Disabled [IRQ 11] Disabled [Enabled] Post Error Pause AC-LINK Power ON Delay Time (Sec) Platform Event Filtering Stay Off [Last State] Power On [0] - 255 Disabled [Enabled] Description Specify whether to enable or disable the thermal sensor monitoring function. If a thermal error is detected with this item being set to "Enabled", the system stops at the end of POST. Determines routing of the BMC interrupt.
Configuring Your Server 4-17 System Management Submenu Option BIOS Version Parameter – Board Part Number – Board Serial Number – System Part Number – System Serial Number – Chassis Part Number – Chassis Serial Number – Onboard LAN1 MAC Address Onboard LAN2 MAC Address Management LAN MAC Address BMC Device ID BMC Device Revision – – – BMC Firmware Revision – SDR Revision – PIA Revision – – – Description Displays the current BIOS version.
4-18 Configuring Your Server Console Redirection Submenu Option BIOS Redirection Port ACPI Redirection Port Baud Rate Flow Control Console Type Remote Console Reset Parameter [Disabled] Serial Port A Serial Port B [Disabled] Serial Port A Serial Port B 9600 [19.2K] 38.4K 57.6K 115.2K None Xon/Xoff [CTS/RTS] CTS/RTS+CD PC ANSI [VT100+] VT-UTF8 [Disabled] Enabled Description Specify the address/interrupt of the serial port to which a remote console is connected.
Configuring Your Server 4-19 Boot If you move the cursor to the position of "Boot," the Boot menu appears, which is used to set the boot priority. Indication USB CDROM IDE CD USB FDC USB KEY IDE HDD PCI SCSI PCI DEV 1. Device USB CD-ROM drive ATAPI CD-ROM (including DVD-ROM drive) USB floppy disk drive USB flash memory device IDE hard disk drives Internal hard disk drives installed in your system (“Software RAID” is displayed in the RAID configuration.) IBA GE Slot xxxx Onboard LAN.
4-20 Configuring Your Server Exit The options on the menu are described below. IMPORTANT: For SATA hard disk drive model, record the current SATA controller options in the Peripheral Configuration page of the Advance menu before reloading the Setup or custom defaults. The SATA controller options affect the RAID configuration. Exit Saving Changes Exit after writing all modified BIOS SETUP item values to CMOS. Exit Discarding Changes Exit leaving CMOS unmodified.
Configuring Your Server 4-21 RAID CONFIGURATION This section describes how to configure the internal hard disk drives as the disk array drive by using the onboard RAID controller. Refer to the manual of the optional disk array controller for how to configure the hard disk drives by using the optional disk array controller. To use the hard disk drives installed in the disk expansion unit in a disk array, the optional disk array controller is necessary.
4-22 Configuring Your Server RAID10 (spanning of RAID1) RAID10 is a RAID level combined with RAID0 and RAID1. Stores data on hard disk drives by dividing it (striping). Then, each striped data is written onto hard disk drives in mirroring mode. Owing to this feature, high disk access performance of RAID0 and, in addition, high reliability of RAID1 can be achieved. IMPORTANT: Logical capacity of the array is equal to one hard disk drive connected.
Configuring Your Server 4-23 SAS Hard Disk Drive Models WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not disassemble, repair, or alter the server. Do not remove the lithium battery. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
4-24 Configuring Your Server RAID configuration jumper RAID disabl disable Front 5. Remove the jumper from position 1 – 1 on jumper block. 6. Reinstall the jumper on position 2 – 3 on jumper block. 7. Reinstall the server removed in Step 2. 8. Plug the power cord to your server and turn on the server.
Configuring Your Server 4-25 Running LSI Logic Software RAID Setup Utility 1. When the following screen appears after you have powered on the server, press Esc. The POST screen appears. 2. Check the description as shown below on the POST screen, then press Ctrl + M. LSI Logic Software RAID Setup Utility starts.
4-26 Configuring Your Server To quit the utility, press Esc in the TOP menu of LSI Logic Software RAID Setup Utility. When a confirmation message appears, select [Yes]. When the above message appears, press Ctrl + Alt + Delete. The server is rebooted.
Configuring Your Server 4-27 Menu Tree +: Selection/execution parameter : Setting parameter. •: Information display >: Can be set (modified) after creation of logical drive Menu +Configure +Easy Configuration +New Configuration +View/Add Configuration +Clear Configuration +Select Boot Drive +Initialize +Objects +Adapter +Sel.
4-28 Configuring Your Server Operating Procedures for Setup Utility Creating/Adding Configuration Run LSI Logic Software RAID Setup Utility Set new configuration information (pack/logical drive settings) Check the logical drive settings Initialize logical drive Perform Consistency Check Exit LSI Logic Software RAID Setup Utility 1. Run LSI Logic Software RAID Setup Utility. Select "Configure" → "New Configuration" from the TOP menu (Management Menu).
Configuring Your Server 4-29 2. When a confirmation message (Proceed?) is displayed, select "Yes." The SCAN DEVICE starts (scanning information is displayed at the bottom of the screen). Upon completion of SCAN DEVICE, the "New Configuration - ARRAY SELECTION MENU" screen appears. 3. Move the cursor onto the hard disk drive to be packed by using cursor key and then press Space to select the hard disk drive. The display for the selected hard disk drive changes from READY to ONLINE. 4.
4-30 Configuring Your Server 6. Press F10 to create logical drive. The "Logical Drives Configure" screen appears. (The figure below shows an example of RAID1 configured with two hard disk drives.) 7. Select "RAID," "Size", "DWC", "RA", or "Span" by using cursor keys. Then press Enter to fix the selection and set each value. (1) "RAID": Sets RAID level.
Configuring Your Server 4-31 (5) "Span: Sets Span. Parameter SPAN=NO SPAN=YES Remarks Does not set span. Sets span. When performing SPAN, create two or more sets of the same pack at pack creation, as shown in the figure below. SPANNING of RAID1 8. When all settings are completed, select "Accept" and then press Enter to create logical drive. The created logical drive is displayed in the "Logical Drive Configured" screen. 9. After creating logical drive, press Esc to close the screen.
4-32 Configuring Your Server 15. Execute Check Consistency on the logical drive that has been initialized. See "Check Consistency" for details. 16. Press Esc to return to the TOP menu and exit from LSI Logic Software RAID Setup Utility. IMPORTANT: Be sure to execute Check Consistency after creating configuration. Check Consistency has two modes: "check and recover" and "check only".
Configuring Your Server 4-33 Manual Rebuild Replace hard disk drive Run LSI Logic Software RAID Setup Utility Execute rebuilding Exit LSI Logic Software RAID Setup Utility 1. Replace a hard disk drive and turn on the server. 2. Run LSI Logic Software RAID Setup Utility. 3. Select "Rebuild" from the TOP menu. The "Rebuild – PHYSICAL DRIVES SELECTION MENU" screen appears. 4. Move the cursor onto the hard disk drive displaying "FAIL," and then press Space to select it.
4-34 Configuring Your Server Setting Hot Spare Install a hard disk drive Run LSI Logic Software RAID Setup Utility Set for hot spare. Exit LSI Logic Software RAID Setup Utility 1. Install a hard disk drive to be used as hot spare, and then turn on the server. 2. Run LSI Logic Software RAID Setup Utility. 3. Select "Objects" → "Physical Drive" from the TOP menu. The "Objects - PHYSICAL DRIVE SELECTION MENU" screen appears. 4.
Configuring Your Server 4-35 7. Press Esc to return to the TOP menu and exit LSI Logic Software RAID Setup Utility. IMPORTANT: Select "Objects" → "Physical Drive" → "Port #X" → "Force Offline" to cancel the hot spare setting. When two or more hard disk drives (of the same capacity) are assigned as hot spare, rebuilding is performed in order starting from the one with the smaller CH number/ID number.
4-36 Configuring Your Server Check Consistency Run LSI Logic Software RAID Setup Utility Perform Check Consistency Exit LSI Logic Software RAID Setup Utility 1. Run LSI Logic Software RAID Setup Utility. 2. Select "Check Consistency" from the TOP menu. The "Logical Drives" screen appears. 3. Move the cursor onto the logical drive to be checked, and press Space to select it. 4. When logical drive has been selected, press F10 to start consistency check. 5.
Configuring Your Server 4-37 Others Clear Configuration Clears configuration information. Select "Configure" → "Clear Configuration" from the TOP menu. Executing "Clear Configuration" clears all configuration information on the disk array controller and hard disk drives. The configuration information on all channels of the disk array controller is also cleared.
4-38 Configuring Your Server CONFIGURING MOTHER BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data resumes the factory-set configuration data.
Configuring Your Server 4-39 Pin for protecting/ clearing the CMOS contents Pin for protecting/ clearing the password Protect Clear Protect Clear Rear Front The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not disassemble, repair, or alter the server. Do not remove the lithium battery.
4-40 Configuring Your Server CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Never attempt to lift the server only by yourself. Make sure to complete board installation. Do not install the server on a rack with leaving covers removed. Do not pinch your finger with mechanical components. Note high temperature.
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to server. Microsoft® Windows Server® 2003 R2 Standard Edition / Microsoft® Windows Server® 2003 R2 Enterprise Edition Microsoft® Windows Server® 2003 Standard Edition / Microsoft® Windows Server® 2003 Enterprise Edition To use the server with the other operating systems described in this section, contact your service representative.
5-2 Installing the Operating System with Express Setup ABOUT EXPRESS SETUP "Express Setup" helps you to install the Windows Operating System. The setup automatically configures the RAID system and installs the Operating System and some management software. IMPROTANT: Executing the Express Setup erases all data on the hard disk drive. You can also use "Configuration diskette Creator" at "Express Setup" in order to save or backup parameters for installation.
Installing the Operating System with Express Setup 5-3 INSTALLATION NOTICE This subsection provides information on installing Microsoft® Windows ServerTM 2003 in the server. Read instruction in this section before proceeding the installation. NOTE: If you want to install the Windows Server 2003 without using Express Setup, see Appendix E.
5-4 Installing the Operating System with Express Setup Supported Mass Storage Controllers The NEC EXPRESSBUILDER CD-ROM attached to your system supports the following mass storage controllers for installation. NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below, see "Installing with the OEM-FD for Mass storage device" and "Installing Optional Mass Storage Driver" of "Configuration Diskette Creator" in Chapter 6.
Installing the Operating System with Express Setup 5-5 Windows Server 2003 Express Setup can install the Windows Server 2003. Confirm below notes before installing the Windows. IMPORTANT: Complete all the process of hardware settings (BIOS and optional board settings) before starting the installation. See "Setup for Solving Problems" after completing Express Setup.
5-6 Installing the Operating System with Express Setup Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) 3500MB (Windows Server 2003 with Service Pack1) 4400MB (Windows Server 2003 + Service Pack1 CD-ROM) Paging File Size (Recommended) = Mounted Memory Size * 1.
Installing the Operating System with Express Setup 5-7 Re-installing to the hard disk drive which has been upgraded to Dynamic Disk You cannot re-install Windows Server 2003 with the current partition of the hard disk drive upgraded to Dynamic Disk kept remained. If you want to keep the current partition remained, see Appendix D to re-install the system.
5-8 Installing the Operating System with Express Setup INSTALLATION FLOW This section shows the flow of the Express setup.
Installing the Operating System with Express Setup 5-9 INSTALLING THE WINDOWS SERVER 2003 Express Setup proceeds the setup by specifying the necessary information on the wizard. You can also save the setup information created on the wizard in a floppy disk as a setup file. NOTES: Prepare a floppy disk to use as Configuration Disk if you want to save the parameters or use the drivers located on the "OEM-Disk for Mass Storage Device" that ships with optional boards.
5-10 Installing the Operating System with Express Setup 5. The message, "Do you want to use the parameters file in order to set up the Express server or workstation?", appears. If you want to use the parameters file, click [Yes]. If not, click [No]. 6. "NOTE" appears. Click [Confirm] after reading that. NOTE: If any operating systems have been installed on the hard disk drive already, the message that prompts you to select continuing or stopping appears. 7.
Installing the Operating System with Express Setup 5-11 9. Select the installing Operating system. Select "Windows" from the menu. 10. Next, [Basic Information] wizard appears. Confirm the parameters, modify if necessary, and then click [Next]. After that, click [Next], [Back], or [Help] on the screen to continue. Modify the parameters each time if necessary. IMPORTANT: Reserve the partition to install the OS more than the minimally required size.
5-12 Installing the Operating System with Express Setup NOTE: If you press the F9 key in [Role of Computer], the installation will be done using the default values of Express Setup for the settings afterwards automatically. (Only when the [OK] button is displayed in the right side of the screen). 11. Copy the modules for the optional mass storage driver.
Installing the Operating System with Express Setup 5-13 14. If you selected [Yes] on [Apply Service Pack] at Basic Information, follow the procedure below. 1) Follow the message to take Windows Server 2003 CD-ROM out of the CD-ROM drive. 2) Follow the message to insert Windows Server 2003 Service Pack 1 or later into the CD-ROM drive.
5-14 Installing the Operating System with Express Setup INSTALLING AND SETTING DEVICE DRIVERS Follow these steps to install and configure the device drivers. PROSet PROSet is a utility that confirms the function of network contained in network driver. Utilizing PROSet enables the following items: Confirm detailed information of the adapter. Diagnose loop back test, packet transmission test and so on. Setup of teaming.
Installing the Operating System with Express Setup 5-15 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box appears. * The procedure in the case of the standard start menu 1. Click Start menu, click [Control Panel], click [Network Connections], and click [Local Area Connection].
5-16 Installing the Operating System with Express Setup NOTE: It is recommend to add [Network Monitor] at [AddingServices]. [Network Monitor] can monitor the frame (or the packet)that the computer installing [Network Monitor] sends or receives. This tool is valuable when analyzing network trouble. For information on how to install the tool, see the "Setting for Solving Problems" described later in this chapter.
Installing the Operating System with Express Setup 5-17 Optional Network Board Driver If you want to utilize optional Network Board (N8104-112/119/111/86/120/121/122), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board (N8104-86/111), install the driver stored in NEC EXPRESSBUILDER CD-ROM.
5-18 Installing the Operating System with Express Setup Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Installing the Operating System with Express Setup 5-19 Graphics Accelerator Driver The graphics accelerator driver will be automatically installed by Express Setup or system update. SCSI Controller Driver (N8103-75/95/N8190-126) If you utilize SCSI controller driver (N8103-75/95/N8190-126), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
5-20 Installing the Operating System with Express Setup Notes on Using the N8103-75 Controller Board After installing OS, the driver does not installed according to the method of installing OS occasionally. In that case, please install the driver by the following procedures. 1. Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management]. 2. Double-click the SCSI Controller driver which Device Manager lists as Other device. 3. Click [Update Driver]. 4.
Installing the Operating System with Express Setup 5-21 Available switch options for Windows Server 2003 Boot.ini file Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" If your system has a memory capacity in excess of 4GB in its installing, adding /PAE switch in Boot.
5-22 Installing the Operating System with Express Setup SETTING FOR SOLVING PROBLEMS Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Cautions for the Memory Dump The staff of maintenance service representative is in charge of collecting memory dump.
Installing the Operating System with Express Setup 5-23 IMPORTANT: Windows Server 2003 x64 Editions To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump" instead. Specify the drive where there is a free area more than the size of "the memory capacity mounted on Express server + 1MB".
5-24 Installing the Operating System with Express Setup 4. Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP 5. Click [Settings] on the [Performance] group box. The [Performance Options] window appears. 6. Click [Advanced] tab on the [Performance Options] window. 7. Click [Change] on the [Virtual memory] group box. 8.
Installing the Operating System with Express Setup 5-25 Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. 1. Click [Run] on Start menu. 2. Type "drwtsn32.exe" in the [Open] box, and click [OK]. The [Dr. Watson for Windows] dialog box appears. 3.
5-26 Installing the Operating System with Express Setup Network Monitor Utilizing Network Monitor helps you to investigate and manage with network trouble. To utilize Network Monitor, you need to restart the system after the installation has completed, so we recommend to install Network Monitor before any network trouble may occur. 1. Point to [Settings] from Start menu and click [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click [Add or Remove Programs].
Installing the Operating System with Express Setup 5-27 UPDATING THE SYSTEM – INSTALLING SERVICE PACK – IMPORTANT: If you install Windows Server 2003 CD-ROM that contains Service Pack 1 to your system, you do not have to apply Service Pack 1 again. Update the system in the situation below: Modified system configuration. Recovered the system using recovery process. Log on to the system with the account that has administrative authority (e.g.
5-28 Installing the Operating System with Express Setup Installing with the OEM-FD for Mass Storage Device This section explains how to setup with the OEM-FD. You usually do not have to do as follows. If your system has any Mass storage devices, you have to set as follows depending on your system. The detailed information is provided by the manual of the Mass storage device.
Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
6-2 Installing and Using Utilities NEC EXPRESSBUILDER NEC EXPRESSBUILDER has some maintenance utilities and management software. NEC EXPRESSBUILDER also helps you to install NOS (Windows Server 2003). NOTE: Before using NEC EXPRESSBUILDER for initial setup, complete the hardware configuration. NEC EXPRESSBUILDER has two executing modes depending on your operating environments. One is for using on Windows system, and the other is booted from NEC EXPRESSBUILDER CD.
Installing and Using Utilities 6-3 Windows-based This program is called as "Master Control Menu" that can run under the Microsoft Windows system (Windows 95 or later and Windows NT 4.0 or later). You can install the several applications and read the documentation from the menu.
6-4 Installing and Using Utilities NEC EXPRESSBUILDER for DOS-Based with Local Console This subsection describes the procedures for using NEC EXPRESSBUILDER for DOS-based with local console. Starting NEC EXPRESSBUILDER The following procedure instructs you to start NEC EXPRESSBUILDER. IMPORTANT: Do not remove the NEC EXPRESSBUILDER CD-ROM while NEC EXPRESSBUILDER is running. 1. Turn on peripheral devices and the server in this order. 2.
Installing and Using Utilities 6-5 Express Setup "Express Setup" is intended for initial setup of the server. Its automatic installation mode guides the user easily through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. The program loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system.
6-6 Installing and Using Utilities – Restore Disk Array Configuration Data The configuration information saved in a floppy disk is restored to NVRAM and hard disk drive on the disk mirroring controller. If the configuration information is broken or changed by mistake, restore the configuration information. When the defected disk array controller is replaced, the configuration information on the hard disk drive must be saved into the disk array controller.
Installing and Using Utilities 6-7 – Off-line Maintenance Utility Bootable FD Creates a support disk for activating the Off-line Maintenance Utility. Setup Maintenance Partition Maintenance partition is a specific partition for the server and created on your system disk. About 55MB of the maintenance partition includes the various maintenance utilities and executable commands. In this menu, you can create the maintenance partition, install the various utilities, and update the utilities.
6-8 Installing and Using Utilities BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated. IMPORTANT: Do not turn off the server while the update program is running.
Installing and Using Utilities 6-9 NEC EXPRESSBUILDER for DOS-based with Remote Console This subsection describes the procedures for using NEC EXPRESSBUILDER for DOS-based with remote console. NEC EXPRESSBUILDER contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM B (serial) port.
6-10 Installing and Using Utilities Starting The following two methods are available to start the server. Running NEC EXPRESSBUILDER from the management PC via LAN Running NEC EXPRESSBUILDER from the management PC via direct connection (COM B) For the procedure for starting NEC EXPRESSBUILDER for DOS-based with Remote Console, see "NEC DianaScope". IMPORTANT: Do not change the boot device order in BOOT menu in BIOS SETUP.
Installing and Using Utilities 6-11 Top Menu Shown below are the top menu items. Setup Automatically sets up the server. Tools Launch the features of NEC EXPRESSBUILDER individually. Help Help message on NEC EXPRESSBUILDER. Quit Quit NEC EXPRESSBUILDER. Setup The NEC EXPRESSBUILDER checks the hardware configuration of the server. The disk array and maintenance partition are automatically configured.
6-12 Installing and Using Utilities Tools When you select the [Tools] on the Top Menu, the following screen appears. The menu items available only in remote console operation among those described in section "NEC EXPRESSBUILDER for DOS-based with Local Console" are displayed. See the previous subsection for detailed explanation of menu items. IMPORTANT: The following is varied from the [Tools] menu in the local console mode. Test items and operation method of System Diagnostics. See Chapter 7 for details.
Installing and Using Utilities 6-13 NEC EXPRESSBUILDER for Windows-Based (Master Control Menu) The Master Control Menu is used to, Read the User's Guide or the other documents, Update the server system (Windows drivers), and Install the management software. NOTES: Master Control Menu requires Microsoft Windows 95 (or later) or Windows NT 4.0 (or later). Some documents are provided in the PDF format. Use the Adobe Reader to read these documents. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive.
6-14 Installing and Using Utilities CONFIGURATION DISKETTE CREATOR "Configuration Diskette Creator" is a tool to create [Configuration Diskette] that is used for configuring the server with the Express Setup (see Chapter 5 for details). If you use the Configuration Diskette created by the Express Setup and Configuration Diskette Creator to operate the setup, you can setup from the installation of OS to several utilities automatically except for a few key input to confirm the specification.
Installing and Using Utilities 6-15 4. Click [Configuration Diskette Creator]. Configuration Diskette Creator window is displayed. 5. Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. 6. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box.
6-16 Installing and Using Utilities 7. Follow the message to specify each item on the dialog box and click [Next]. NOTE: If you click on [Cancel], all the input value will be deleted. When completing the specification of setup information, the [Save Setup Information] dialog box will appear. 8. Confirm that the [Configuration Diskette] check box is checked, and input file name for the Setup File in [File Name]. 9. Insert the floppy disk formatted by 1.44MB into the floppy disk drive and click [OK].
Installing and Using Utilities 6-17 Installing Optional Mass Storage Driver To install optional Mass Storage Driver that is supported by the Express Setup, follow the procedure below to create [Configuration Diskette]. 1. Display Configuration Diskette Creator window. 2. From the [File] menu, click [Create new information files]. [Disk Environment] dialog box will be displayed. 3. Specify each item and click on [OK].
6-18 Installing and Using Utilities NEC ESMPRO The NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by NEC ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
Installing and Using Utilities 6-19 Web-based Promise Array Manager Web-based Promise Array Manager is a RAID management utility for monitoring SATA2 RAID controller. Refer to online documentation (pdf format) contained in NEC EXPRESSBUILDER CD-ROM for detailed explanation.
6-20 Installing and Using Utilities Power Console Plus Power Console Plus is a utility to control the RAID system of the disk array controller (MegaRAID controller) produced by LSI Logic. Use of Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local NEC Express servers and NEC Express servers connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped.
Installing and Using Utilities 6-21 MegaRAID Registration Server Enables control of the MegaRAID controller via the network. Install in one of NEC Express servers and management PCs that are connected through network. The above components must be installed correctly for establishing the environment to use Power Console Plus. Power Console Plus components to be installed are different between the target servers and management PC.
6-22 Installing and Using Utilities Server Setup This section explains Power Console Plus setup in the NEC Express server in which the MegaRAID controller is mounted. Operating Environment This section explains the operating environment required for Power Console Plus to operate on a server.
Installing and Using Utilities 6-23 Management PC Setup This section explains Power Console Plus setup in a computer that manages servers via the network (TCP/IP). Operating Environment This section explains the operating environment required for Power Console Plus to operate on a management PC.
6-24 Installing and Using Utilities NEC DianaScope NEC DianaScope is software for the remote management of the server. See the online documents for details on the functions and installation of NEC DianaScope. NOTE: You need the server license to activate DianaScope for this product. The server license below is attached to this product.
Installing and Using Utilities 6-25 MegaRAID Storage ManagerTM (Server) MegaRAID Storage Manager (hereinafter abbreviated to MSM) is an application to manage or monitor the "LSI Logic Embedded MegaRAID", "N8103-90/91/99 disk arrary controller" and "LSI Logic MegaRAID SAS PCI EXPRESS ROMB". You can use MSM for management of arrays and error notification by event monitoring while the system is running.
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Chapter 7 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server. MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your service representative.
7-2 Maintenance CLEANING Clean the server on a regular basis to keep the server in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not disassemble, repair, or alter the server. Do not remove the lithium battery. Disconnect the power plug before working with the server. CAUTION Observe the following instructions to use the server safely.
Maintenance 7-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server. The power receptacle, the cables, the connectors on the rear panel of server, and the inside of the server must be kept dry. Do not moisten them with water. 1.
7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the mother board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling. Excessive heat will shorten the life of server components.
Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER/SLEEP LED goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust. Follow the steps below to clean the mouse regularly: 1.
7-6 Maintenance Cleaning Disc A dusty disc or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and disc regularly: 1. Make sure that the server is powered (the POWER/SLEEP LED is lit). 2. Press the CD tray Open/Close button on the front of the DVD-ROM drive. The tray opens. 3. Hold the disc lightly and take it out from the tray. NOTE: Do not touch the signal side of the disc with your hand. 4. Wipe the tray with a dry soft cloth.
Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] - [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk drive used as a system IMPORTANT: When executing the system diagnostics, make sure to disconnect the LAN cable. Executing the system diagnostics with the LAN cable connected, the network may be influenced.
7-8 Maintenance Startup and Exit of System Diagnostics There are two ways to diagnose the server: to use the local console (keyboard) of the server itself, and to use the management PC via serial port (remote console). IMPORTANT: Two methods of LAN and the serial port are mentioned in "NEC EXPRESSBUILDER" of Chapter 6 "Installing and Using Utilities" in the way of communicating in remote console. Use the serial port to execute System Diagnostics with remote console.
Maintenance 7-9 6. Select [System Diagnostics]. The system diagnostics starts and will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.
7-10 Maintenance 7. Follow the guide line shown at the bottom of the screen, and press the Esc key. The [Enduser Menu] below is displayed. TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.1m) Enduser Menu Enduser Menu
Maintenance 7-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details. Never attempt to lift the server only by yourself. Do not install the server in any place other than specified.
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Chapter 8 Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the maintenance utility, NEC ESMPRO, to the server and client computers.
8-2 Troubleshooting SYSTEM VIEWERS Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Troubleshooting 8-3 LEDS The server includes LEDs to indicate the server states by a variety of colors and display patterns on the front panel, hard disk drive, and power supply. Chapter 2 "Status Indicators" lists the LED displays and their meanings and the actions taken at occurrences of failures.
8-4 Troubleshooting ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors.
Troubleshooting 8-5 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance. Error code 0200 0210 Error message Recommended Action Failure Fixed Disk. Stuck Key. Contact your service representative.
8-6 Troubleshooting Error code 02D1 02F4 02F5 02F6 02F7 0B22 0B28 0B29 0B30 0B31 0B32 0B33 0B34 0B35 0B36 0B37 0B38 0B39 0B3A 0B3B 0B3C 0B3D 0B3E 0B42 0B43 0B45 0B5F 0B60 0B61 0B62 0B63 0B64 0B65 0B70 0B71 0B74 0B75 Error message Recommended Action System Memory exceeds the CPU's caching Contact your service representative. limit. EISA CMOS not write able. DMA Test Failed. Software NMI Failed. Fail-safe Timer NMI Failed. Processors are installed out of order. Request the maintenance to replace the CPU.
Troubleshooting 8-7 Error code 8100 8101 8102 8103 8104 8105 8160 8161 0B80 0B81 0B82 0B83 0B8A 0B8B 0B8C 0B8D 0B8E 0B8F Error message Recommended Action Memory Error detected in DIMM group #1. Memory Error detected in DIMM group #2. Memory Error detected in DIMM group #3. Memory Error detected in DIMM group #4. Memory Error detected in DIMM group #5. Memory Error detected in DIMM group #6. Mismatch Processor speed detected on Processor 1. Mismatch Processor speed detected on Processor 2.
8-8 Troubleshooting Error code 0B9B 0B9C 0B9D 0B9E 0B9F 0BB0 0BB1 None Error message Recommended Action Private I2C bus not responding. BMC internal exception. BMC A/D timeout error. SDR repository corrupt. SEL corrupt. SMBIOS – SROM data read error. SMBIOS – SROM data checksum bad. Expansion ROM not initialized – PCI Mass Storage Controller in slot n (n: slot number) Turn off the power once and then on again to start the server. If the error cannot be corrected, contact your service representative.
Troubleshooting 8-9 Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that no processor is detected on the mother board.
8-10 Troubleshooting Error Messages on Virtual LCD NEC EXPRESSSCOPE Engine (Remote Management Controller) on your server board allows you to monitor the server status on the WEB browser-based screen of the client PC via network. The virtual LCD (16 digits x 2 lines) in the "Host Information" area displays the POST codes and status message. When POST detects an error, the POST error code is displayed on the virtual LCD upon completion of POST. See the table for POST error codes for details.
Troubleshooting 8-11 On-screen message Memory C-Err XX Memory U-Err XX PCI Bus PERR XX PCI Bus SERR XX Prepare To Boot Description A correctable error frequently occurs in DIMM #XX. An uncorrectable error has occurred in DIMM #XX. A PERR has occurred in the PCI bus XX. A SERR has occurred in the PCI bus XX. POST completes normally. Action Contact your service representative. This is not an error.
8-12 Troubleshooting On-screen message Processor 2 IERR SMI timeout Sys Fan 1 Alarm Sys Fan 2 Alarm Sys Fan 3 Alarm Sys Fan 4 Alarm Sys Fan 5 Alarm Sys Fan 6 Alarm Sys Fan 7 Alarm Sys Fan 8 Alarm Sys Fan 9 Alarm Sys Fan 10 Alarm Sys Fan 11 Alarm Sys Fan 12 Alarm Sys Fan 13 Alarm Sys Fan 14 Alarm Sys Fan 15 Alarm VBAT Alm XX WDT timeout Description SMI timeout occurred. FAN#1 alarm occurred. FAN#2 alarm occurred. FAN#3 alarm occurred. FAN#4 alarm occurred. FAN#5 alarm occurred. FAN#6 alarm occurred.
Troubleshooting 8-13 SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your service representative.
8-14 Troubleshooting No screen display appears with beep: → Check whether DIMMs are connected to the mating connectors firmly. → Check whether DIMMs of different specifications are installed in the specific bank. See Chapter 9 for the specifications of DIMMs. → DIMMs must be populated in pairs and in the following order: 11 and 21, 31 and 41, 12 and 22, 32 and 42, 13 and 23, and 33 and 43. → Installed DIMMs must be the same speed and must all be registered.
Troubleshooting 8-15 Fail to access to internal or external devices (or such devices fail to operate): T Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. T Is the power-on order correct? → When the server has any external devices connected, power on the external devices first, then the server.
8-16 Troubleshooting The keyboard or mouse fails to operate: T Is the cable properly connected? → You must use the provided keyboard/mouse branch cable (Y cable) for this server. Make sure that the provided cable is connected to the correct connector on the rear of the server. → The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices). Power of the server first and connect it properly.
Troubleshooting 8-17 Fail to access the hard disk drive: (Refer to the documentation supplied with the disk array controller.) T Is the hard disk drive applicable to the server? → Operation of any device that is not authorized by NEC is not guaranteed. T Is the hard disk drive properly installed? → Make sure to lock the hard disk drive with the lever on its handle. The hard disk drive is not connected to the internal connector when it is not completely installed (see Chapter 9).
8-18 Troubleshooting The server is not found on the network: T Is the LAN cable connected? → Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure that the LAN cable to use conforms with the network interface standard. T Is BIOS configuration correct? → The internal LAN controller may be disabled with the BIOS SETUP utility of the server. Check the setting with the BIOS SETUP utility.
Troubleshooting 8-19 Problems with Disk Array Configuration Check the following if the server configuring a disk array does not operate properly or a utility does not operate correctly. If a relevant item is found, follow the processing method. Fail to display the BIOS banner to run the utility: T Is the mother board configured? → Change the RAID configuration jumper on the mother board (see Chapter 4).
8-20 Troubleshooting Auto rebuild fails: T Was a sufficient time taken for hot swap of hard disk drives? → To allow the auto rebuild to operate correctly, it should take 90 seconds or longer for the interval between the removal of the failed hard disk drive and the installation of a new hard disk drive. T Is configuration correct? → Check the setting of auto rebuild by using the SoftwareRAID Setup Utility.
Troubleshooting 8-21 Problems with Windows Server 2003 R2 There are some cases that an event log is registered as follows when you operate Windows Server 2003 R2. Source: IPMIDRV Type: Error Event ID: 1001 Description: The IPMI device driver attempted to determine if the system supported an IPMI BMC device. The driver attempted to detect the presence of the IPMI BMC by searching the SMBIOS for Type 38 record.
8-22 Troubleshooting Problems with Windows Server 2003 The system displays the message below and fails to log on. Windows Product Activation This copy of Windows must be activated with Microsoft before you can continue. You cannot log on until you activate Windows. To shut down the computer, click Cancel. YES NO Cancel → In Windows Server 2003, the above message will be displayed if you use the operating system without executing the license authentication.
Troubleshooting 8-23 The system does not restart automatically when a stop error occurs, though the system is adjusted to automatically restarting: → When the system does not restart automatically, restart it manually. The system restarts automatically when a stop error occurs, though the system is NOT adjusted to automatically restarting: → There is no problem about this issue. Check the System Event Log to confirm that STOP error occurred.
8-24 Troubleshooting Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: T Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot. T Is BIOS configuration correct? → The boot device order may be specified with the BIOS SETUP utility of the server.
Troubleshooting 8-25 Problems with Express Setup Express Setup can not be used → Express Setup does not support the installation of Microsoft Windows Server 2003 x64 Editions. If you want to perform re-setup, see Appendix D and perform "Manual Setup". Following message appeared when you tried to install Express Setup to the hard disk drive that has smaller capacity than the specified partition size: The specified partition size has exceeded the capacity of the hard disk.
8-26 Troubleshooting [OK] does not appear on [Role of Computer] screen. → The [OK] does not appear if the Setup File that has already been created is loaded. → [OK] appears only when you first entered the [Role of Computer] screen. Once you go to the next screen from [Role of Computer], the [OK] will not appear even if you click [Back] to go back to the [Role of Computer] screen. Select [Use Existing Partition] at [System Partition], but the OS is installed in the whole area of the disk.
Troubleshooting 8-27 When more than two Network adapter are specified, the detailed specification of TCP/IP protocol are all set to use DHCP. → When more than two Network adapter are specified, the detailed specification of the protocol may all be set by default value. Re-specify the details from Control Panel. Not more than two Network adapter is connected, but the detailed specification of the protocol are all set by default.(e.g.
8-28 Troubleshooting Problems with Configuration Diskette Creator The bit map of the Configuration Diskette Creator window is not displayed correctly during setting of setup information. (When the Trekking command is used) → If the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed correctly. The Point to Point tunneling protocol cannot be set. → The protocol is not supported at present.
Troubleshooting 8-29 COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the label.
8-30 Troubleshooting Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory. (Memory dumping may not be available when the CPU stalls.) IMPORTANT: Do not use a toothpick or plastic stick that is easy to break.
Troubleshooting 8-31 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your service representative.
8-32 Troubleshooting Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. (Available features vary depending on the way you started the Off-line Maintenance Utility.) IMPORTANT: See the on-line help for details of the Off-line Maintenance Utility. For further information, ask your service representative.
Troubleshooting 8-33 RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress. FORCED SHUTDOWN Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
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Chapter 9 Upgrading Your Server This chapter describes internal optional devices available for the server, procedures for install or removing such optional devices, and notes on using them. IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user.
9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not disassemble, repair, or alter the server. Do not remove the lithium battery. Disconnect the power plug before working with the server.
Upgrading Your Server 9-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
9-4 Upgrading Your Server PREPARING YOUR SYSTEM FOR UPGRADE Follow the procedure below to prepare for installing or removing components. 1. Shut down the OS. 2. Remove the front bezel from the chassis if installed. Unlocked 3. Locked Press the POWER switch to power off the server (the POWER LED goes off). NOTE: To confirm the device you are going to maintain, use the UID switch and the UID LED that goes on when the switch is pressed. POWER LED 4.
Upgrading Your Server 9-5 The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives and power supply units. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not install the server on a rack with leaving covers removed. Do not pinch your finger with mechanical components. Note high temperature.
9-6 Upgrading Your Server 3. Press the POWER switch to power off the server (the POWER LED goes off). NOTE: To confirm the device you are going to maintain, use the UID switch and the UID LED that goes on when the switch is pressed. POWER LED POWER switch 4. Remove all cables and power cords from the server. 5. Loosen the thumbscrews at the right and left of the front panel, hold the handles, and slowly pull out the server from the rack. The server is locked while you are pulling it.
Upgrading Your Server 9-7 To place the server in the rack, push it back into the rack while pressing the right and left lock arms. IMPORTANT: Be very careful not to get your finger caught in the arms or rails.
9-8 Upgrading Your Server HARD DISK DRIVE All drive slots may contain a hard disk drive approximately 25.4 mm (1 inch) high. One of the following types can be installed, depending on the hard disk drive installation option used in your server chassis and the drives supported by your server mother board. NTOE: The hard disk drives are not installed in the standard configuration. Purchase the hard disk drive suitable to your system separately. SATA 3.
Upgrading Your Server 9-9 SAS 3.5-inch Hot-swap Hard Disk Drive Model Up to three hard disk drives can be installed in the disk bay of the front of the server. The drive IDs are assigned in the figure shown below. Port 0 Port 1 Port 2 IMPORTANT: Use the hard disk drives authorized by NEC. Installing a third-party hard disk drive may cause a failure of the server as well as the hard disk drive. Purchase hard disk drives of the following models: – – – – N8150-199 (36.3GB, 15000 rpm, SAS) N8150-200 (73.
9-10 Upgrading Your Server Installation Take the following steps to install a hard disk drive. This procedure applies to all the hard disk drive bays. See the next section for the procedure installing a hard disk drive in the flex bay. NOTE: Any hard disk drive can be installed or removed in or from the server only by removing the front bezel. IMPORTANT: In the disk array configuration, use the hard disk drives having the same specification including the capacity.
Upgrading Your Server 9-11 6. With the handle in the fully open position, firmly hold the drive carrier and handle, and insert it into the chassis. IMPORTANT: Do not push on the handle until the handle begins to close by itself. Carefully hold the hard disk drive with both hands. Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running. NOTE: Confirm that the handle is hooked to the frame when having inserted the hard disk drive. 7.
9-12 Upgrading Your Server 2.5-inch SAS Hard Disk Drive 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Unlock the front bezel with the security key and remove the front bezel. 3. Locate the slot in which you are going to install a hard disk drive. The server has six slots. Fill the vacant slots with hard disk drives from the lower port number. 4. Remove the dummy block or drive carrier if installed. IMPORTANT: Keep the dummy block for future use. 5.
Upgrading Your Server 9-13 IMPORTANT: Do not push on the handle until the handle begins to close by itself. Carefully hold the hard disk drive with both hands. Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running. NOTE: Confirm that the handle is hooked to the frame when having inserted the hard disk drive. 7. When the handle begins to close by itself , slowly close the handle. The drive carrier is locked when a "click" is heard.
9-14 Upgrading Your Server Removal Take the following steps to remove a hard disk drive: NOTE: If removing a failing hard disk drive, confirm the slot in which the DISK LED of the hard disk drive is amber before starting the removal. DISK LED DISK LED 3.5-inch hard disk drive 2.5-inch hard disk drive SATA/SAS 3.5-inch Hot-swap Hard Disk Drive 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2.
Upgrading Your Server 9-15 4. Firmly hold the handle and hard disk drive, and pull out the hard disk drive. 5. If using the server with the hard disk drive removed, install the dummy block in the vacant slot to ensure the cooling efficiency. 6. Install the front bezel you removed in step 2.
9-16 Upgrading Your Server 2.5-inch SAS Hard Disk Drive 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Unlock the front bezel with the security key, and remove the front bezel. 3. Push the lever to unlock, and open the handle. IMPORTANT: Do not press the POWER switch during the installation or removal of the hard disk drive if your server is running. 4. Firmly hold the handle and hard disk drive, and pull out the hard disk drive. 5.
Upgrading Your Server 9-17 Notes on Replacing Hard Disk Drives in the RAID Configuration When the hard disk drives are in the disk array configuration, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk drive into a new one. The auto-rebuild feature is available for the RAID1, RAID5, or RAID10 disk array configuration.
9-18 Upgrading Your Server POWER SUPPLY UNIT (SAS HOT-PLUG HDD MODEL) Your server contains one or two power supplies. The second power supply is optional and provides a redundant configuration that ensures continued operation of the system in the unlikely event one of the power supplies fails. Power supply slot (option) Power supply slot (standard) Installation Take the following steps to install a power supply unit: 1.
Upgrading Your Server 9-19 4. Insert the power supply unit. IMPORTANT: Do not touch the terminals of the power supply unit. Contact terminals 5. Grasp the handle and firmly push the power supply. The power supply unit is locked when a distinct "click" is heard.
9-20 Upgrading Your Server 6. Connect two power cords. Use the power cord provided with the standard power supply unit and the one provided with the system. The AC POWER LEDs flash when the power cords are connected. Power supply unit 2 (Standard) Power supply unit 1 (Option) Power cord Power cord 7. Power on the server. The AC POWER LEDs go on. AC POWER LED 8. AC POWER LED Confirm, by the STATUS LED or on the POST screen, that there are no errors related to the power supply units.
Upgrading Your Server 9-21 Replacing a Failing Power Supply Unit Replace only a failing power supply unit. IMPORTANT: Do not remove a power supply unit operating normally. NOTE: If one power supply unit fails while the server contains two power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating (power-on state). (Skip step 2.) 1. Locate the failing power supply unit by the AC POWER LED on the rear of each power supply unit.
9-22 Upgrading Your Server DRIVE COVER Open the drive cover when installing/removing a fan assembly, processor, and backup file device or reconnecting an internal cable. Removal 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Slide the drive cover toward the rear of the server while pressing the lock button on the cover. 4. Lift off the drive cover from the server.
Upgrading Your Server 9-23 LOGIC COVER Open the logic cover when installing/removing a DIMM, processor, and PCI add-in card or reconnecting an internal cable. Removal 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Loosen a captive thumbscrew at the rear of the server. 4. Slide the logic cover toward the rear of the server and lift off the cover from the server.
9-24 Upgrading Your Server Installation When installing the logic cover, confirm that the tab of the cover is securely inserted into the slot in the server frame. Slide the logic cover toward the rear of the server and secure the cover with captive thumbscrew. NOTE: If the logic cover cannot be closed firmly, remove the drive cover before installing the logic cover.
Upgrading Your Server 9-25 DIMM Install the additional DIMM (Dual Inline Memory Module) to the DIMM socket on the mother board in the server. The mother board is provided with 12 DIMM board slots. NOTE: Up to 48GB of memory (4GB DIMM × 12) can be installed. (The factory-installed DIMMs need to be replaced in this case.) Two DIMMs of 1GB are factory-installed in DIMM slots #11 and #21. IMPORTANT: The DIMM is extremely sensitive to static electricity.
9-26 Upgrading Your Server Installation Order DIMMs must be populated in pairs and in the following order: Group #1, #2, #3, #4, #5, then #6. DIMM #41 DIMM #42 DIMM #43 DIMM #11 DIMM #12 DIMM #13 DIMM #21 DIMM #22 DIMM #23 DIMM #31 DIMM #32 DIMM #33 Mother board Order 1 2 3 4 5 6 Group 1 2 3 4 5 6 Socket No. #11 and #21 #31 and #41 #12 and #22 #32 and #42 #13 and #23 #33 and #43 IMPORTANT: Install a matched pair of DIMMS equal in speed and size.
Upgrading Your Server 9-27 Installation Install a DIMM in the following procedure. IMPORTANT: The server supports DIMMs of only the low-profile type (30 mm (1.2 inches) in height). It does not support DIMMs exceeding the specified height. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Remove the logic cover. 4. Locate the DIMM socket which you are going to install DIMM. 5.
9-28 Upgrading Your Server 10. Install the components you removed in steps 1 to 3. 11. Power on the server and verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 8. 12. Run the BIOS SETUP utility and select [Advanced] → [Memory Configuration] to verify that the installed DIMM shows the status "Normal". (See Chapter 4 or details.) 13.
Upgrading Your Server 9-29 Removal Remove the DIMM depending on the following procedure. NOTES: To remove the failed DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. The server operates only when at least two DIMMs are installed. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Remove the logic cover. 4.
9-30 Upgrading Your Server Using the Memory RAS Features The server has the memory mirroring and online spare memory features as well as the chipkill ECC memory feature, which can automatically correct a memory error (multi-bit error) causing system shutdown. IMPORTANT: The memory mirroring and online spare memory features are not available in the normal memory configuration. (The chipkill ECC memory feature can operate in any configuration.
Upgrading Your Server 9-31 Memory Mirroring The memory mirroring feature writes the same data into two groups of DIMMs corresponding with each other between memory branches (mirror set) to provide data redundancy.
9-32 Upgrading Your Server The table below lists examples of DIMM installation patterns enabling the memory mirroring feature to be used.
Upgrading Your Server 9-33 Online Spare Memory The online memory spare feature puts a group of memory devices within a memory branch into standby status as spare devices. If an unrecoverable error occurs in a DIMM of the running group, the feature automatically changes the running DIMM from the failed one to a DIMM in the standby group to continue the processing.
9-34 Upgrading Your Server The online spare memory feature can be used under the following conditions: Install memory devices to more than one group in each memory branch. The server can operate if the memory branches may be different in the number of DIMMs. For example, no error occurs if memory branches 0 and 1 include four DIMMs (or two groups) and six DIMMs (or three groups), respectively. DIMMs installed in a specific memory branch should have the same capacity.
Upgrading Your Server 9-35 Depending on specification of memory controller, the spare memory is set in unit of rank memory. The logical memory capacity of single rank memory differs from that of dual rank memory when online spare memory is specified.
9-36 Upgrading Your Server PROCESSOR (CPU) The server may have another CPU installed in addition to the standard CPU (Intel Xeon Processor). IMPORTANT: The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU. Do not touch the CPU pins by a bare hand or place the CPU directly on the desk. For static notes, see the section "Anti-static Measures" described earlier.
Upgrading Your Server 9-37 Installation Take the following steps to install the CPU. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Remove the logic cover and drive cover. 4. Remove the processor duct from the chassis. IMPORTANT: Make sure not to damage the internal cables. 5. Locate the CPU socket which you are going to install CPU. 6. Remove the protective socket cover from the load plate.
9-38 Upgrading Your Server 7. Open the socket lever by pushing the lever down and away from the socket. 8. Lift the load plate. IMPORTANT: Do not touch the socket contacts. 9. Remove the processor from the protective cover. IMPORTANT: Hold the processor only at the edges, being careful not to touch the bottom of the processor. Do not discard the protective processor cover. Always replace the processor cover if the processor is removed from the socket.
Upgrading Your Server 9-39 10. Hold the processor with your thumb and index fingers oriented as shown in the figure below. IMPORTANT: Make sure fingers align to the socket cutouts. Notch Pin Marker Key Notches Pin Marker 11. Align notches with the socket. 12. Lower the processor straight down without tilting or sliding it in the socket. 13. While pressing down on the load plate, close and engage the socket lever.
9-40 Upgrading Your Server 14. Put the heat sink on CPU and fix the heat sink with four screws. (3) (1) (2) (4) NOTE: Be aware of direction of heat sink (see figure below). Processor 1 15. Processor 2 Make sure that the heat sink is level. NOTES: If the heat sink is not level, remove it, and then install it again. The following probably causes the heat sink not to be level: – The CPU is not positioned correctly. – All screws are not completely tightened. Do not move the secured heat sink.
Upgrading Your Server 9-41 16. Lay the USB cables as shown in the figure below. Processor duct Heat sink USB cables 17. Reinstall the processor duct.
9-42 Upgrading Your Server NOTES: Place the internal USB cables inside the processor duct (see figure above). Check to see that the processor duct is firmly installed with no clearance between the duct and chassis. Put the hard disk drive signal cable under the sub-board as figure below. Sub-board Hard disk drive signal cable 18. Install the covers you removed previously. 19. Power on the server, start the SETUP utility, and set "Processor Retest" of "Processor Settings" on the Main menu to "Enable".
Upgrading Your Server 9-43 Removal To remove the CPU, prepare the removal referring to steps 1 and 4 in the installation procedure and do the reverse procedure of steps 14 to 6. IMPORTANT: Do not remove any CPU unless it is failed. After the operation, heat may make the cool seat at the bottom of the heat sink adhere to the CPU. To remove the heat sink from the CPU, first turn the heat sink to the left and right lightly to make sure that the heat sink can be apart from the CPU.
9-44 Upgrading Your Server PCI BOARD The server has a riser card assembly on the mother board that enable installation of PCI boards. The riser card assembly can hole up to two PCI boards. Insert PCI boards for network extension and file device function extension into PCI board slots in each riser card. IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board.
Upgrading Your Server 9-45 Notes Observe the following notes on installing/removing a PCI board: Do not touch the terminals of the riser cards and the leads of electronic components with your bare hand. Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads. A riser card is designed for installing only low-profile PCI boards or full-height PCI boards. Before installing a PCI board, make sure of the card specification.
9-46 Upgrading Your Server Installation Take the following steps to install a PCI board on the riser card: IMPORTANT: The full-height riser card is equipped with an "insulator (black)" to protect PCI boards. Do not remove the insulator, and handle it carefully. The insulator is not shown in the figures in this manual for simplifying the illustrations. NOTES: Each riser card supports low-profile or full-height PCI boards. Before installing a PCI board, confirm that the type of the PCI board.
Upgrading Your Server 9-47 5. Remove the screw from the riser card, and remove the extension slot cover. NOTE: Keep the removed extension slot cover for future use. Low-Profile side 6. Full-height side Install the PCI board on the riser card. Align the PCI board terminal section with the riser card slot, and firmly push the PCI board until it is fully seated. Low-Profile side Full-height side IMPORTANT: Do not touch the terminals of the riser cards and PCI boards with your bare hand.
9-48 Upgrading Your Server 7. Secure the PCI board with the screw you removed in step 5. IMPORTANT: This step is to protect the terminals of the riser card from dust or fingerprints. Dust and fingerprints left on them cause the server to malfunction. Low-Profile side 8. Full-height side Insert the riser module assembly into the slot on the mother board. Align the riser card terminal section with the slot on the mother board, and firmly push the riser module until it is fully seated.
Upgrading Your Server 9-49 9. 10. Install the components you removed previously. Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 8. 11. Run the BIOS SETUP utility and select "Yes" for [Advanced] → [Reset Configuration Data]. This setting is required to change the hardware configuration data. See Chapter 4 for details. Removal Remove a PCI board in reverse order of the installation steps.
9-50 Upgrading Your Server RAID CONTROLLER BOARD Using the RAID controller allows you to use hard disk drives in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration. IMPORTANT: The disk array controller board is extremely sensitive to static electricity. Make sure to touch the metal frame of the Server to discharge static electricity from your body before handling the disk array controller board.
Upgrading Your Server 9-51 Removal Remove a disk array controller board in reverse order of the installation steps. Use of internal hard disk drives in a disk array configuration Onboard RAID Controller (RoMB) RAID controller is factory embedded in your mother board. For enabling the onboard RAID controller, refer to Chapter 4 for detail. Optional RAID Controller Your server can include the optional PCI add-in RAID controller.
9-52 Upgrading Your Server Change the cable connection as the following procedures. 1. Remove the end of the interface cable that is plugged into the SAS (or SATA) connectors on the mother board. 2. Reinstall the end of the interface cable just removed into the connector on the RAID controller. IMPORTANT: Connect the cables to the disk array controller before installing the PCI riser module assembly to the chassis.
Upgrading Your Server 9-53 Example of cabling diagram for SAS hard disk drive model Interface cable (To the backplane ) Optional RAID controller FRONT REAR Mother board IMPORTANT: Notes on Using the N8103-91 disk array controller (internal SAS HDD) Pay attention to connect the interface cable to proper cable connectors P2 and P3. Otherwise, the SAS port number for hard disk drive may not be displayed correctly (see figure below).
9-54 Upgrading Your Server Notice Observe the following notes on configuring a disk array: The installed hard disk drives must the same capacity and the same rotational speed. (The minimum number of required disks depends on the configuration of RAID (Redundant Arrays of Inexpensive [Independent] Disks).) Select/set a RAID level "RAID0", "RAID1", or "RAID5 (optional RAID controller only)" of disk array configuration.
Appendix A Specifications SATA HARD DISK DRIVE MODELS NEC Express5800/120Rg-1 N81001241F 1327F 1328F 1242F Type CPU Intel Xeon processor Clock/Cache 1.60GHz/4MB 2.00GHz/ 2.33GHz/4MB 3.00GHz/4MB 4MB Standard 1 Maximum 2 Chipset Intel 5000P (1066/1333 MHz) Memory Minimum 2GB (1GB×2) Maximum 48GB (The standard DIMM must be replaced.
A-2 Specifications Item Power supply Environment- Temperature al Humidity requirements Others * Excluding the front bezel.
Specifications A-3 SAS 3.5-INCH HARD DISK DRIVE MODELS NEC Express5800/120Rg-1 N81001243F 1329F 1330F 1244F Type CPU Intel Xeon processor Clock/Cache 1.60GHz/4MB 2.00GHz/4MB 2.33GHz/4MB 3.00GHz/4MB Standard 1 Maximum 2 Chipset Intel 5000P (1066/1333 MHz) Memory Minimum 2GB (1GB×2) Maximum 48GB (The standard DIMM must be replaced.
A-4 Specifications SAS 2.5-INCH HARD DISK DRIVE MODELS NEC Express5800/120Rg-1 N81001245F 1331F 1332F 1246F 1313F 1314F Type CPU Intel Xeon processor 1.60GHz 2.00GHz/ 2.33GHz 3.00GHz/ 2.33GHz/ 2.66GHz/ Clock/Cache /4MB 4MB /4MB 4MB 2x4MB 2x4MB Standard 1 Maximum 2 Chipset Intel 5000P (1066/1333 MHz) Memory Minimum 2GB (1GB×2) Maximum 48GB (The standard DIMM must be replaced.
Specifications A-5 Item Environment- Temperature al Humidity requirements Others * Excluding the front bezel.
A-6 Specifications (This page is intentionally left blank.
Appendix B Other Precautions Transfer Rate of the On-board LAN Controller The mother board includes the two network interface controllers that supports 10Base-T, 100Base-TX, and 1000Base-T networks and a capable of full or half duplex. The both controllers can automatically detect and switch for network speed and transfer mode connected to the HUB. However, for proper network operation, specify the "Link Speed & Duplex" value the same as the value specified for HUB.
B-2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position. Do not write anything directly onto the disk surface with a pencil or ball-point pen. Do not open the shutter. Do not use the floppy disk in a dusty place. Do not place anything on the floppy disk.
Other Precautions B-3 Write-protection A floppy disk has a write-protect switch that prevents the stored data from accidental erasure. You can read data from a write-protected floppy disk, but you cannot save data into the floppy disk or format it. NEC recommends that you should write-protect any floppy disk containing valuable data unless you are about to save data. To write-protect a 3.5-inch floppy disk, use the write-protect switch provided on its back.
B-4 Other Precautions CD/DVD Discs Keep the following notes in mind to use the disc for the server: Press the center of the storage case to remove the disc from the case. Do not drop the disc. Do not place anything on the disc or bend the disc. Do not attach any label onto the disc. Do not touch the signal side (nothing is printed on this side) with your hand. Place the disc with its printed side upward and gently put it on the tray.
Other Precautions B-5 This enables you, for example, to use tape B to restore the data when tape C makes a read error. Also when both tapes B and C make a read error, you can restore your valuable data by using the data stored in tape A. Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols. IMPORTANT: Do not pour any liquid such as water or put anything into the keyboard. Doing so may cause a failure of the keyboard.
B-6 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. Many OS's and application software require the mouse for operation. NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software. Use the mouse on a clean desk. Using the mouse on a dusty or dirty desk disturbs smooth movement or normal operation of the mouse. When your mouse movement seems dull, clean your mouse. (See Chapter 7.
Appendix C IRQ The factory-set interrupt requests is listed below. Find an appropriate one to install an optional device.
C-2 IRQ (This page is intentionally left blank.
Appendix D Installing Windows Server 2003 x64 Editions This section explains how to install the Windows Server 2003 x64 Editions. NOTICE Read the following notes or information before installing the Windows Server 2003 x64 Editions.
D-2 Installing Windows Server 2003 x64 Editions Controllers supporting installation of OS with Express Setup – N8103-101 Disk Array Controller (SATA2)* – LSI Logic Embedded MegaRAIDTM (embedded on the mother board) Other controllers – N8103-80F Disk Array Controller (SCSI 1ch)* – N8103-75 SCSI Controller* – N8103-95 SCSI Controller* – N8190-126 SCSI Controller* * Option.
Installing Windows Server 2003 x64 Editions D-3 Installing Service Pack You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself. Updating System If you modified the Windows system, execute "Update Express5800 system" in Master Control Menu.
D-4 Installing Windows Server 2003 x64 Editions Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 4100MB Paging File Size (Recommended) = Mounted Memory Size * 1.
Installing Windows Server 2003 x64 Editions D-5 INSTALLING WINDOWS SERVER 2003 X64 EDITIONS Preparations for Installation NEC EXPRESSBUILDER CD-ROM Microsoft Windows Server 2003 R2 Standard x64 Edition (CD-ROM) / Microsoft Windows Server 2003 R2 Enterprise x64 Edition (CD-ROM) User's Guide Getting Started Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER diskette Creating "Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER" Before installing, create Windows Server 2003 x64 Editi
D-6 Installing Windows Server 2003 x64 Editions 7. Insert a floppy disk into the floppy disk drive according to the instruction on the screen. Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER will be created. Write-protect and attach a label, then keep it safely. Create from [Master Control Menu] [Master Control Menu] runs on the following operating systems.
Installing Windows Server 2003 x64 Editions D-7 Windows Server 2003 x64 Editions Clean Installation This section explains how to perform a clean installation of Windows Server 2003 x64 Editions. 1. Turn on the system power. 2. Insert the Windows Server 2003 x64 Edition CD-ROM into the DVD-ROM drive. 3. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk, press Enter while the message "Press any key to boot from CD...
D-8 Installing Windows Server 2003 x64 Editions 8. Select the proper SCSI Adapter and press Enter. – [LSI Logic MegaRAID SAS RAID Controller Driver (Server 2003 for x64)] (When N8103-91 board is installed.) – [LSI Logic MegaRAID SAS RAID Controller Driver (Server 2003 for x64)] (When N8103-99 board is installed.) – [Promise SuperTrak EX Series Controller-x64 platform] (When N8103-101 board is installed.) – [LSI MegaRAID Software RAID (Windows XP/2003 64-bit)] (When LSI Logic Embedded MegaRAIDTM is used.
Installing Windows Server 2003 x64 Editions D-9 12. Insert Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD-ROM into the DVD-ROM drive. Confirm the parameters and click [OK]. 13. When the installation has completed, remove Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD-ROM from the DVD-ROM drive, and restart the system. After installation is completed, be sure to execute the tasks described in "Driver Installation and Advanced Settings" and "Updating the System" of this chapter.
D-10 Installing Windows Server 2003 x64 Editions Reinstallation to Multiple Logical Drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System 1. Start the clean installation following the procedure described in this chapter. 2.
Installing Windows Server 2003 x64 Editions D-11 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. 1. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management]. 2. Specify the [Disk Management] in the left side of the window. 3. Right-click the volume you want to modify the drive letter and specify the [Change Drive Letter and Path...]. 4. Click [Yes]. 5.
D-12 Installing Windows Server 2003 x64 Editions Updating the System To ensure normal system operation you should update your system using the following procedures. 1. Logon to the system using the administrator account or other account which is a member of the Administrators group. 2. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu is automatically appeared on the screen. 3. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section.
Installing Windows Server 2003 x64 Editions D-13 DRIVER INSTALLATION AND ADVANCED SETTINGS This section describes on how to install and setup various standard drivers mounted on the device. For the information on installing and setting up the driver that is not described in this section, please refer to the document attached to the driver. PROSet PROSet is a utility that confirms the function of network contained in network driver.
D-14 Installing Windows Server 2003 x64 Editions Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. IP addresses is not be able to set when the "Internet Protocol (TCP/IP)" check box OFF. This phenomenon will occur with the certain condition. Check ON the "Internet Protocol (TCP/IP)" check box and IP address will be able to set. [When PROSet is not installed] 1.
Installing Windows Server 2003 x64 Editions D-15 3. Click [Apply] and click [OK]. Also, add or delete any protocols and services if necessary. You can operate the process on the property dialog box for local area network which can be appeared from [Network and Dial-up Connection]. NOTE: It is recommend to add [Network Monitor] at [Adding Services]. [Network Monitor] can monitor the frame (or the packet) that the computer installing [Network Monitor] sends or receives.
D-16 Installing Windows Server 2003 x64 Editions Optional Network Board Driver If you want to utilize optional Network Board (N8104-112/119/111/86/120/121/122), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board (N8104-86/111), install the driver stored in NEC EXPRESSBUILDER CD-ROM.
Installing Windows Server 2003 x64 Editions D-17 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
D-18 Installing Windows Server 2003 x64 Editions Graphics Accelerator Driver The graphics accelerator driver will be automatically installed by Express Setup or system update. NOTE: Refer to the following when the graphics accelerator driver is deleted, and reinstalled after OS is installed.
Installing Windows Server 2003 x64 Editions D-19 1. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. 2. Click Start menu, point to [Programs], [Accessories] and click [Windows Explorer]. 3. Run "SETUP.EXE" which is in the following directory. To install a standard graphics accelerator driver: :\WINNT\W2K3AMD\VIDEO\MATROX\SETUP.EXE.
D-20 Installing Windows Server 2003 x64 Editions Disk Array Controller Driver (N8103-80F) To additionally install the N8103-80F in a system containing Windows Server 2003 x64 Edition, connect the controller and take the following steps to install the driver: 1. Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management]. 2. Double-click [LSI Logic Megaraid SCSI 320-1] which Device Manager lists. 3. Click the [Driver] tab and click [Update Driver...].
Appendix E Installing Windows Server 2003 This section explains how to install the Windows Server 2003. NOTICE Read the following notes or information before installing the Windows Server 2003.
E-2 Installing Windows Server 2003 Controllers supporting installation of OS with Express Setup – N8103-101 Disk Array Controller (SATA2)* – LSI Logic Embedded MegaRAIDTM (embedded on the mother board) Other controllers – N8103-80F Disk Array Controller (SCSI 1ch)* – N8103-75 SCSI Controller* – N8103-95 SCSI Controller* – N8190-126 SCSI Controller* * Option. Application of Service Pack Windows Server 2003 Service Pack 1 is required for your server.
Installing Windows Server 2003 E-3 Re-installing to the Hard Disk which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk upgraded to Dynamic Disk, note the following issue: Do not select the partition that OS had been installed as the partition to install the OS newly. Select "Use the current File System" for the format of OS partition.
E-4 Installing Windows Server 2003 Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) 3500MB (Windows Server 2003 with Service Pack1) 4400MB (Windows Server 2003 + Service Pack1 CD-ROM) Paging File Size (Recommended) = Mounted Memory Size * 1.
Installing Windows Server 2003 E-5 INSTALLING WINDOWS SERVER 2003 Preparations for Installation NEC EXPRESSBUILDER CD-ROM Microsoft Windows Server 2003 Standard Edition (CD-ROM)/ Microsoft Windows Server 2003 Enterprise Edition (CD-ROM), Microsoft Windows Server 2003 R2 Standard Edition (CD-ROM)/ Microsoft Windows Server 2003 R2 Enterprise Edition (CD-ROM) Windows Server 2003 Service Pack (CD-ROM) User's Guide Getting Started Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER diskette Creating "Windows S
E-6 Installing Windows Server 2003 6. Select [Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER] from [Create Support Disk] menu. 7. Insert a floppy disk into the floppy disk drive according to the instruction on the screen. Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER will be created. Write-protect and attach a label, then keep it safely. Create from [Master Control Menu] [Master Control Menu] runs on the following operating systems.
Installing Windows Server 2003 E-7 Windows Server 2003 Clean Installation This section explains how to perform a clean installation of Windows Server 2003. 1. Turn on the system power. 2. Insert the Windows Server 2003 CD-ROM into the DVD-ROM drive. 3. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk, press Enter while the message "Press any key to boot from CD..." is displayed at the top of the screen.
E-8 Installing Windows Server 2003 8. Select the proper SCSI Adapter and press Enter. – [LSI Logic MegaRAID SAS RAID Controller Driver (Server 2003 32-bit)] (When N8103-91 board is installed.) – [LSI Logic MegaRAID SAS RAID Controller Driver (Server 2003 32-bit)] (When N8103-99 board is installed.) – [Promise SuperTrak EX8350/EX8300(tm) Controller-Intel x86 platform] (When N8103-101 board is installed.) – [LSI MegaRAID Software RAID (Windows XP/2003)] (When LSI Logic Embedded MegaRAIDTM is used.
Installing Windows Server 2003 E-9 12. Insert Microsoft Windows Server 2003 R2 DISC 2 CD-ROM into the DVD-ROM drive. Confirm the parameters and click [OK]. 13. When the installation has completed, remove Microsoft Windows Server 2003 R2 DISC 2 CD-ROM from the DVD-ROM drive, and restart the system. 14. When the installation has completed, be sure to execute the tasks described in "Driver Installation and Advanced Settings" and "Updating the System" of manual.
E-10 Installing Windows Server 2003 Reinstallation to Multiple Logical Drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System 1. Start the clean installation following the procedure described in this manual. 2.
Installing Windows Server 2003 E-11 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. 1. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management]. 2. Specify the [Disk Management] in the left side of the window. 3. Right-click the volume you want to modify the drive letter and specify the [Change Drive Letter and Path...]. 4. Click [Yes]. 5.
E-12 Installing Windows Server 2003 Updating the System To ensure normal system operation you should update your system using the following procedures. 1. Logon to the system using the administrator account or other account which is a member of the Administrators group. 2. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu is automatically appeared on the screen. 3. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. 4.
Installing Windows Server 2003 E-13 DRIVER INSTALLATION AND ADVANCED SETTINGS This section describes on how to install and setup various standard drivers mounted on the device. For the information on installing and setting up the driver that is not described in this section, please refer to the document attached to the driver. PROSet PROSet is a utility that confirms the function of network contained in network driver.
E-14 Installing Windows Server 2003 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box appears. * The procedure in the case of the standard start menu 1. Click Start menu, Click [Control Panel], Click [Network Connections], and Click [Local Area Connection].
Installing Windows Server 2003 E-15 Also, add or delete any protocols and services if necessary. You can operate the process on the property dialog box for local area network which can be appeared from [Network and Dial-up Connection]. NOTE: We recommend you to add [Network Monitor] at [Adding Services]. [Network Monitor] can monitor the frame (or the packet) that the computer installing [Network Monitor] sends or receives. This tool is valuable when analyzing network trouble.
E-16 Installing Windows Server 2003 Graphics Accelerator Driver The graphics accelerator driver will be automatically installed by Express Setup or system update. NOTE: Refer to the following < reinstalling > when the graphics accelerator driver is deleted, and reinstalled after OS is installed.
Installing Windows Server 2003 E-17 1. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. 2. Click Start menu, point to [Programs], [Accessories] and click [Windows Explorer]. 3. Run "SETUP.EXE" which is in the following directory. To install a standard graphics accelerator driver: :\WINNT\DOTNET\VIDEO\MATROX\SETUP.EXE.
E-18 Installing Windows Server 2003 Disk Array Controller Driver (N8103-80F) To additionally install the N8103-80F in a system containing Windows Server 2003, connect the controller and take the following steps to install the driver: 1. Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management]. 2. Double-click [LSI Logic Megaraid SCSI 320-1] which Device Manager lists. 3. Click the [Driver] tab and click [Update Driver...]. 4.
Installing Windows Server 2003 E-19 Notes on Using the N8103-75 Controller Board After installing OS, the driver does not installed according to the method of installing OS occasionally. In that case, please install the driver by the following procedures. 1. Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management]. 2. Double-click the SCSI Controller driver which Device Manager lists as Other device. 3. Click [Update Driver]. 4.
E-20 Installing Windows Server 2003 About Windows Activation Windows Server 2003 must be activated before you can use Windows Server 2003. Windows activation process is as follows. NOTE: When you use Windows Server 2003 R2, activation process is not needed. 1. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a 2. When the screen as follows is displayed, click [Next].
Installing Windows Server 2003 E-21 The following screen is displayed. 3. Process "Windows activation" according to the following message.
E-22 Installing Windows Server 2003 Available Switch Options for Windows Server 2003 Boot.ini File Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" If your system has a memory capacity in excess of 4GB in its installing, adding /PAE switch in Boot.
Installing Windows Server 2003 E-23 SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
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Appendix F Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit CPU #1 #2 Memory #11, #21 #31, #41 #12, #22 #32, #42 Monitor Model name Serial No. Date Installed Clock Clock Serial No. Serial No. Date Installed Date Installed Size Size Size Size Serial No. Serial No. Serial No. Serial No. Date Installed Date Installed Date Installed Date Installed Type Model name Serial No.
F-2 Product Configuration Record Table Backup Device Slot 1 Size Model name PCI Slot #1B Model name Capacity Type number Serial No. Date Installed Serial No. Date Installed PCI Slot #1C Model name Serial No.
Product Configuration Record Table F-3 Software Firmware version OS Application of RUR media File system Bundled software installed Licensed software installed Application running when a failure occurred Apply FAT Others ( Name: Name: HPFS Version: Version: NTFS )
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