NECCare NECCare Gold Warranty Program for the Express5800/A1080A Enterprise Server TM ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Express5800/A1080A Server Gold Warranty
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation of America, (“NECAM”) and/or its licensors. NEC Corporation of America and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Contents NECCare Gold Warranty Program for the Express5800/A1080A........................................1 Enterprise Server ................................................................................................................1 Introduction ........................................................................................................................2 Program Highlights .............................................................................................................
Introduction NEC Corporation of America, “NECAM”, offers a breadth of service options for its hardware and software solutions, including NECCare Warranty programs. This document will focus on NECAM’s NECCare Gold Warranty Program for the Express5800/A1080A Enterprise Server.
Supplemental Professional Services NECCare Services are designed to reduce risks and protect your IT investment with the NEC Express5800/A1080A Enterprise Server through warranty and maintenance, implementation/installation and relocation services. ■ INSTALLATION SERVICE NEC installation services are required when implementing an NEC Express5800/A1080A Enterprise Server. Installation services are fee-based and will be conducted by an NEC Engineer and or a Certified NEC Service Provider.
♦ NECAM will arrange at the Customers cost, transportation from the old location and to the new one. Customer may choose its own shipping vendor over NECAM’s, but NECAM must be able to work with the shipper to ensure proper requirements are met. ♦ If Customer relocates the NEC server without the use of NECCare Professional Services, NEC may require your server to be recertified at an additional fee to revalidate and maintain the warranty of your server.
What is Covered and what is Not Covered? Except as specified below, this warranty covers all defects in material or workmanship in this Product. The following are not covered by this warranty: 1. Any Product that is not distributed in the U.S.A. or Canada by NEC Corporation of America. 2. Any Product on which the serial number has been defaced, modified, or removed. 3. Any Product that has been removed from the U.S.A. or Canada. 4.
What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pay for NEC Corporation of America will pay labor and material expenses for covered items, but NEC Corporation of America will not pay for the following: 1. Removal or installation charges. 2. Payment of shipping and related charges incurred in returning the Product for warranty repair. 3. Costs of initial technical adjustments (set-up), including adjustment of user controls.
All parts or systems returned to NECAM must be accompanied with an RMA (Return Material Authorization) number. To obtain an RMA number for product return, please contact the A1080A Enterprise Server Customer Support line at: 1-866269-1239. NEC Corporation of America may require that you provide the original bill of sale or receipt as proof of purchase in order to obtain warranty service. Please retain such proof of purchase with your records.
This Product is warranted in accordance with the terms of this limited warranty. Consumers are cautioned that Product performance is affected by system configuration, software, the application, Customer data, and operator control of the system, among other factors. While NEC Corporation of America products is considered to be compatible with many systems, the specific functional implementation by the Customers of the product may vary.
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