Server MT2200 ``````````````() User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
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Server MT2200 ``````````````() User’s Guide ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
U.S. Government restricted rights. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 (Oct. 1988); or if provided under a contract or subcontract with NASA or a civilian agency of the Government, to the restrictions set forth in such contract or subcontract. PB NEC Corporation, 1 Packard Bell Way, Sacramento, CA 95828 U.S.A. .
Safety Notices ! Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion. Dispose of lithium batteries as required by local ordinance or as normal waste if no local ordinance exists.
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Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation. If condensation exists, allow it to evaporate before powering on the system.
Bill Graham
Contents Chapter 1 Introduction Chapter 2 Features Chapter 3 Setup Chapter 4 Configuring Your System Chapter 5 Upgrades and Options Chapter 6 Problem Solving Appendix A Cabling Appendix B Memory Configurations Glossary Equipment Log
Bill Graham
Chapter 1 Introduction Contents Organization ........................................................................... 1 Notational Conventions ............................................................
Bill Graham
1-1 This guide tells you how to configure and upgrade your server. Its goal is to familiarize you with your server and the tasks necessary for system configuration and upgrading. Organization Chapter 1 Introduction Introduces you to the purpose and structure of this guide. Chapter 2 Features Gives you an overview of the server and describes major system components.
1-2 Appendix A System Cabling system. Includes cabling information for your Appendix B Memory Configurations Defines the allowable memory configurations for your system. Glossary Defines the standard acronyms and technical terms used in this manual. Equipment Log Provides you with a sample equipment log for documenting the system configuration and updates.
1-3 Notational Conventions The notational conventions listed below are used throughout this manual. F1 A letter, number, symbol, or word in CAPs represents a key on your keyboard. For example, the instruction press F1 means press the key labeled F1 on your keyboard. ENTER The ENTER key is interchangeably used as RETURN and CARRIAGE RETURN. CTRL + ALT Two or three key names, separated by plus sign (s), indicate multiple-key entries.
1-4 Notice: Notice indicates the potential to damage equipment or data is present if the user does not take the necessary precautions recommended by the Notice. Note: Notes are used to identify or amplify a point to the reader. A Note may be used to emphasize a recommended sequence of steps.
Chapter 2 Features Contents Overview ................................................................................ 1 Expanding the Server as Needs Grow .................................. 2 System Feature Summary ................................................... 3 Chassis Front Features and Controls ........................................ 4 Status LED Indicator Descriptions ....................................... 7 Resetting the System .........................................................
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2-1 Overview The Server is a modular, multiprocessing server based on the Intel Pentium® II chip set. The chip set incorporates a modular scaleable architecture that integrates a 64-bit bus interface with a primary and secondary Peripheral Component Interconnect (PCI) bus and an Industry Standard Architecture (ISA) bus. The architecture supports Symmetrical Multiprocessing (SMP) and a variety of operating systems.
2-2 ■ Hardware monitors (temperature and voltage) and software monitors to indicate failures. ■ Easy access to all parts for service. Expanding the Server as Needs Grow The typical minimum system configuration could include the following: ■ System board with one Pentium II microprocessor and 32 MB memory.
2-3 ■ System board has three ISA slots, two PCI slots, and one shared PCI\ISA slot for add-in boards. The system board also has onboard external I/O (serial, parallel, video) interfaces. ■ Chassis can hold 11 drives: 6 hot-swap bays for 3 ½-inch ultra wide SCSI-2 hard drives; three 5 ¼-inch half-height bays for removable media drives with a CD-ROM reader already installed in one bay; and two 3 ½-inch half-height bays with a diskette drive already installed in one bay.
2-4 Feature Description Three locations for removable media drives Three externally accessible 5 ¼-inch half-height bays are available for diskette, CD-ROM, and/or tape drives. Power supply One or two 330 Watt autoranging power supplies are easily removed/installed for service. In a two-supply system, the second supply is redundant. Hot swap-capable cooling fans Each power supply has two integral cooling fans. Six more fans provide cooling for boards and drives.
2-5 Figure 2-1. Front Chassis Features And Controls C B F G H I J K L A E D A Key lock Secures both front external doors. B Load/eject button, CD-ROM reader Press to load CD and eject CD. C Activity light, CD-ROM reader When lit, drive is in use. D Ejector button, 3 ½-inch diskette drive Press to eject diskette. E Activity light, 3 ½-inch diskette drive When lit, drive is in use. F DC power switch (convex button) Press to turn system DC power on or off.
2-6 G Reset switch (concave button) Press to cause a hard reset to the system; the poweron self test (POST) will run. H Power-on LED, green When green, power is present in system (+5 and +12 VDC). When off, power is turned off or power source is disrupted. See Table 2-1 for a list and description of the LED system status indicators. I System alarm LED When green the system is OK. See Table 2-1 for a list and description of the LED system status indicators.
2-7 Status LED Indicator Descriptions Table 2-1 lists the system status LED indicators along with a description of each LED indicator. Table 2-2 lists the disk drive status LED panel indicators along with a description of each LED indicator. Table 2-1. System Status LED Indicators LED Status Description Response Power Status Off Power OFF None required (normal) Green Power ON None required (normal) Amber System power supply failure Replace failed power supply module.
2-8 Table 2-3.
2-9 Chassis Rear Features and Controls Figure 2-2 shows the server rear chassis features and controls. Figure 2-2. Rear Chassis Features And Controls C C G D E H J F A I M K L S N P R O Q C C B A AC input power connector One at the top of the power supply cage that supplies AC power for all the power supplies.
2-10 C Security padlock loops One on each side at the top rear of the chassis, one on the power supply cage, and one on each power supply module. D Keyboard PS/2-compatible 6-pin mini-DIN connector. E Mouse PS/2-compatible 6-pin mini-DIN connector. F — Reserved G COM2 COM2 serial port 9-pin connector. H COM1 COM1 serial port 9-pin connector.
2-11 Power Supply Status Lamp Descriptions Table 2-4 lists the power supply status lamps. Table 2-4.
2-12 System Board Features Figure 2-3 shows the major components on the system board, while the following summarizes the board features. Board set summary Feature description Multiple processor support Two processor sockets; up to two Pentium II microprocessors on the system board. Upgradable memory Four DIMM sockets on the system board, supporting up to 512 MB memory using 128 MB DIMMs. Add-in board support Three dedicated ISA bus slots on the system board.
2-13 Figure 2-3. System Board Connector and Component Locations G I J K L M S G V H G G N F O E P G Q S G D R J41 C G B G A G U A. B. C. D. E. F. G. H. I. J. K. ISA expansion slots BIOS PCI expansion slots RAID connector (reserved) Optional Video DRAM sockets (2) I/O riser board connector Configuration jumpers DIMM Sockets (4) IDE connector Wide SCSI connector Narrow SCSI connector L. M. N. O. P. Q. R. S. T. U. V.
2-14 Processor The system can include one or two Pentium II processors mounted on the system board. The board also contains voltage regulators (Figure 2-3, O and P) to power each processor. The primary Pentium II processor plugs into a socket on the this board (Figure 2-3, Q). This processor features a 512 KB cache. ECC generation/checking is provided for detection and correction of cache errors.
2-15 The system board also contains three PCI bus I/O expansion slots (Figure 2-3, C). The PCI architecture supports 32-bit memory addressing and 32-bit data transfers. One of these slots shares a common chassis I/O expansion slot with one of the ISA slots; if you use this slot as a PCI slot, you cannot use it as an ISA slot. Real-Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM).
2-16 Displays of up to 16M colors at 640x480 and 800x600 resolutions, 64K colors at 1024x768 resolutions and 256 colors at 1280x1024 resolutions. Note: SVGA drivers may be required to use the highperformance video modes. IDE Controller The system includes an IDE interface controller on the system board (Figure 2-3, I) supporting a master and slave device. This provides support for the internally mounted CD-ROM (master device) and an optional slave device (not IDE hard disk drives).
2-17 External Device Connectors The I/O panel provides connectors for a PS/2 compatible mouse and a keyboard, connectors for VGA monitor, 2 serial port connectors, and a parallel port connector. It also provides a narrow SCSI external connector. Keyboard and Mouse The keyboard/mouse controller is PS/2™-compatible. Peripheral Devices This subsection describes the SCSI-2 hard drive bays, SCSI drive hot-swap backplane, and 5 1/4-inch removable media drive bays.
2-18 Figure 2-4. SCSI-2 Hard Drive Bays Six bays for SCSI drives (EMI panel and exterior door shown open) 3 4 5 0 1 2 SCSI Drive Hot-swap Backplane The SCSI backplane is an integral part of the chassis. The backplane provides control signals for six SCSI peripheral devices (address 0 through 5 in Figure 2-4). The backplane receives control signals from the system board ultra wide SCSI-2 controller channel. The backplane has two main functions: SCSI drive control and system data logging.
2-19 Removable Media Drive Bays On the left side of the system above the diskette drive, three 5 1/4-inch half-height bays (see Figure 2-5) are designed for peripherals with removable media (diskette, CD-ROM, tape cartridge). Any two adjacent 5 1/4-inch bays can be converted to a single full-height bay. The 5 1/4-inch drives can be removed directly from the front of the chassis after the 5 1/4-inch plastic frame is removed.
2-20 Figure 2-5. Removable Media Drive Bays Factory-installed CD-ROM reader plus two bays for removable media drives. Factory-installed 3 1/2-inch diskette drive plus second bay for removable 3 1/2-inch drive. (Exterior door shown open) Power System The system may be configured with one or two 330 Watt power supplies.
2-21 Power is drawn equally from all supplies present (one or two power supplies). A system with one power supply can be fully loaded (all drive bays and add-in board slots filled). In a high-access system with two power supplies, the second supply gives redundancy, because the load is redistributed if one supply fails. Server Security The following subsections describe mechanical locks and software locks via the BIOS Setup.
2-22 Figure 2-6. Mechanical Locks and Monitoring B D A Left Right C A Front panel key lock Key lock the short front panel door to prevent access to the power and reset switches. This lock also secures the right-hand door. B Location of internal intrusion alarm switch The intrusion alarm switch is present on the SCSI drive bay door. The switch opens when the drive bay door is opened.
2-23 D Padlock loops Secure the side covers by using padlocks (not provided). The top cover cannot be removed until the side covers have been removed. – Environmental sensors (Not shown in figure) The system contains sensors to monitor temperature, voltage, and fan failure. Hot Swap Power Power supplies are hot-swappable and are easily removed and installed.
2-24 Figure 2-7. Power Supply Module Features A Power cage A B Main power switch B C LED: DC ON (Green) E C D LED: Alarm (Amber) D E Power supply modules F Basic power slot (slot 1) G Redundant power slot (slot R) H Reserved for future use (slot 2) H G F Hot Swap FAN The system has five hot swappable fan modules (six fans). The failed fan module can be easily removed or replaced without turning power off. Each fan module has a fan alarm LED and each fan is redundant in configuration.
2-25 Figure 2-8.
2-26 Figure 2-9.
Chapter 3 Setup Contents Selecting a Site ....................................................................... 1 Unpacking the System ............................................................. 2 Getting Familiar with the System .............................................. 2 Server Security ....................................................................... 2 Making Connections ................................................................ 3 Connecting the Power Cords .........................
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3-1 Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: ■ Near grounded, three-pronged power outlets. Note: For the United States and Canada, this means a NEMA 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC. For other international sites, this means three-pronged power outlets applicable for the electrical code of the region.
3-2 Unpacking the System ! Caution: Your system weighs approximately 185 pounds (84 kg). To avoid personal injury, make sure you have someone help you lift or move the system When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials.
3-3 Making Connections Note: If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the Resource Configuration Utility (RCU). For information on running the RCU, refer to Configuring Your System in Chapter 4 of this User’s Guide. Refer to Figure 3-1 and connect your keyboard, monitor, and mouse.
3-4 Figure 3-1. Making Connections D A B C E F H G I J K A. B. C. D. E. F. G. H. I. J. K.
3-5 Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
3-6 Powering On Your System 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3. Press the push-button power on/off switch on the front panel. Verify that the power-on LED is lit. If it is not lit, ensure the ac power cords are connected to a functional ac power source. After a few seconds your system begins the internal Power-On Self Tests (POST).
Chapter 4 Configuring Your System Contents Configuring Your System ......................................................... 1 Resource Configuration Utility (RCU) ........................................ 2 Using the RCU ................................................................... 3 RCU Command Line Parameters .......................................... 5 RCU Configuration Settings ................................................ 6 ISA Board Configuration .............................................
1231231 Billy Graham
4-1 Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the Resource Configuration Utility (RCU) diskette. Also, several unique system parameters are configured using BIOS Setup which is stored in the system FLASH memory. A diskette is not needed to run BIOS Setup. A Utilities diskette contains the SCSISelect Utility and the Event Log Utility.
4-2 Resource Configuration Utility (RCU) The Resource Configuration Utility is used to configure your system. The RCU can be used to configure the memory subsystem, peripheral device subsystems, and interface adapters. RCU recognizes ISA Plug-and-Play boards and PCI boards and displays their configuration. ISA (non-Plug and Play) adapter boards must be added to the RCU configuration to reserve the resources required by the ISA boards.
4-3 Using the RCU If you are adding a non-Plug and Play ISA option board, run the RCU before installing the board using procedures found in the Upgrades and Options chapter of this guide. If you are upgrading system memory, do so before running the RCU using procedures found in the Upgrades and Options chapter of this guide. To use the RCU: Notice: The system can fail following improper configuration. Always save the current settings before reconfiguring the system.
4-4 Table 4-1. Resource Configuration Utility Main Menu MENU OPTIONS DESCRIPTION Learn about configuring your computer Provides basic instructions on resource configuration and using the Help program. Configure computer Lists automatically detected boards, and enables manually adding, moving and removing boards. Plug-and-Play boards don’t require configuration files. If you ISA boards which require configuration files, use “Add or remove boards” for a menu to enter or change ISA board configurations.
4-5 Table 4-2. Resource Configuration Utility Menu MENU OPTIONS DESCRIPTION Step 1. Important Resource configuration information. Provides information on the Resource Configuration program and how it differs from ISA board configuration. Step 2. Add or remove boards Lists automatically detected boards, and enables manually adding, moving and removing boards. Plug-and-Play boards don’t require configuration files. This list shows all the boards and options that will be installed in your system. Step 3.
4-6 RCU Configuration Settings Table 4-3 shows the recommended RCU settings for a sample system and provides a place for you to record any changes you make to the settings. To display the configuration settings, select Step 3 under the Resource Configuration Utility Menu. To edit any of the configuration parameters, use the and arrows to highlight the desired configuration parameter and press ENTER.
4-7 ISA Board Configuration If you want to add a non-Plug and Play ISA board to your system that is not included in a .cfg file, use the following procedures to define and add the option board. It is necessary to define an ISA board to prevent other boards in the system from using the same IRQ levels, DMA channels, I/O port addresses, or memory addresses, that your ISA board uses.
4-8 7. The Add a board without a .cfg file screen is displayed. Read through the information and press ENTER. The Add a board without a .cfg file screen reappears. When the screen reappears select Create .cfg file and press ENTER. 8. The Create A Board CFG File screen is displayed. At this screen enter the board description and manufacturer and press ENTER. 9. The New Board Setup screen is displayed. Using the scrollable list select the resources used by the new ISA board.
4-9 13. The Add screen is displayed. Select the slot in which you want to install the board and press ENTER. Note: If the board you add causes a conflict in the configuration, a Caution message is displayed. Press ENTER at the message. This leads you to the screens that allow you to resolve the conflict. 14. The Step 2: Add or remove boards screen is displayed. At this screen select Done by pressing F10. 15. The Steps in configuring your computer screen is displayed.
4-10 BIOS Setup Utility The BIOS Setup Utility, like the RCU, is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the RCU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. However, parameters set with the BIOS Setup Utility that can also be set with the RCU, will be overwritten by the RCU the next time the RCU is run.
4-11 To display a submenu, position the cursor on a selection that has a submenu and press ENTER. Selections with submenus are preceded by an arrow. Refer to the following table for information on the keys you use with Setup. These keys are also listed at the bottom of the Setup menu. Key Function in Setup Menu F1 or Alt-H General Help window. ESC Exit the current menu. or arrow keys or arrow keys Select a different menu. Move cursor up and down.
4-12 Table 4-5. BIOS Setup Configurations MENU PARAMETER NAME NORMAL SETTING OR DISPLAY ONLY YOUR CONFIGURATION MAIN MENU System Time Enter current time (hour, minutes, seconds on 24 hour clock). Current Time System Date Enter current date. Current Date Language Use +/- to change values; indicates the language used by Setup. English *Diskette A: Use +/- to change values; indicates the type of diskette drive installed. 1.
4-13 Table 4-5. BIOS Setup Configurations (Continued) MAIN MENU PARAMETER NAME NORMAL SETTING OR DISPLAY ONLY YOUR CONFIGURATION Memory Shadow Press ENTER for menu. System Shadow Enabled Video Shadow Enabled *Regions with Legacy Expansion ROMs Boot Sequence Press ENTER for menu. A: then C: Boot Sequence A: then C: SETUP Prompt Enabled POST Errors Enabled Floppy Check Disabled Numlock Press ENTER for menu.
4-14 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME DIMM J20 - Row #1 Status DEFAULT SETTING OR DISPLAY ONLY Normal Row #2 Status None DIMM J19 - Row #3 Status None Row #4 Status None DIMM J18 - Row #5 Status None Row #6 Status None DIMM J17 - Row #7 Status None Row #8 Status None Memory Row Errors Clear Press ENTER Memory Configuration Message Enabled Memory Warning POST Error Enabled CPU Reconfiguration Press ENTER for menu.
4-15 Table 4-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME DEFAULT SETTING OR DISPLAY ONLY Plug & Play O/S No Reset Configuration Data No Pentium II BIOS Update Enabled YOUR CONFIGURATION SECURITY MENU Supervisor Password is: Disabled User Password is: Disabled *Set Supervisor Password Press ENTER. Set User Password Press ENTER.
4-16 Exiting BIOS Setup To exit Setup, select Exit from the menu bar to display the Exit Setup menu. The following table describes the options on this menu. Note that ESC does not exit this menu. You must select one of the items from the menu or menu bar to exit this menu. SELECTION Save changes and Exit Exit without Saving Changes Get Default Values Load Previous Values Save Changes DESCRIPTION Stores the selections displayed in the menus in CMOS and exits the Setup program.
4-17 2. Insert the Utilities diskette into floppy disk drive A. At the C:\prompt type: SYS A: Press ENTER. MS-DOS system files are copied onto the diskette. Your Utilities diskette is now bootable. 3. Reboot the system with the Utilities diskette in Drive A. 4. The MS-DOS Startup Menu displays. See Table 4-6. Table 4-6. MS-DOS Startup Menu MENU OPTIONS DESCRIPTION 1. Read the System Event Log. Executes the Log Display Utility which displays any events stored in the system log area. 2.
4-18 Viewing the Event Log The system Event Log Utility displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event. Event data may include POST error codes that reflect hardware errors or software conflicts within the system. Note: Refer to Chapter 5 Problem Solving for definitions on all POST error codes. To view the Event Log, perform the following procedure: 1.
4-19 To select an option from the System Event Log Utility screen, use and to highlight the item and press ENTER. To exit the menu item, press ESC. SCSISelect Utility Your system board includes 2 integrated SCSI host controllers used to manage SCSI devices in your system. The AIC7880 wide SCSI controller provides support for four internally mounted ultra/wide hard disk drives.
4-20 Using the SCSISelect Utility To run the SCSISelect Utility, perform the following procedure: 1. Insert the bootable Utilities diskette into floppy disk drive A. 2. Power-on the system. The system boots up. 3. The MS-DOS Startup Menu displays. See Table 4-6. 4. Select 2. Execute AIC-78xx SCSISelect Utility from the MS-DOS Startup Menu. The SCSISelect Utility starts.
4-21 SCSISelect Configuration Settings The following keys are active for all SCSISelect screens: KEY Arrows ENTER ESC F5 F6 ACTION Up and down arrows move from one parameter to another within a screen. Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu. Switches between color and monochrome. Resets to host adapter defaults.
4-22 Table 4-7. SCSISelect Setup Configurations (Continued) RECOMMENDED SETTING OR DISPLAY ONLY OPTION Extended BIOS Translation for DOS Drives >1 GByte Enabled Host Adapter BIOS (Configuration Utility Reserves BIOS Space) Enabled1 Support Removable Disks Under BIOS as Fixed Disks 1, 2 Boot Only1 Display Messages During BIOS Initialization Enabled1 BIOS Support for Bootable CD-ROM Disabled1 BIOS Support for Int13 Extensions Enabled1 YOUR CONFIGURATION 1 No effect if BIOS is disabled.
4-23 Configuring the Optional RAID Controller One of the options available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices (RAID) Controller board, which gives your system the added security of fault tolerance. If you order a system with the RAID controller, the system is pre-configured at the factory. Use Table 4-8 to determine how the RAID controller was configured at the factory.
4-24 The DACCF utility is included with the RAID controller. The DAC960 RAID controller supports various versions of RAID technology (referred to as RAID levels). To use any RAID level, you must configure the RAID controller using the DACCF configuration utility prior to installing your Network Operating System. For an explanation of this utility, refer to the DACCF Utilities Installation Guide and User Manual that was shipped with the server.
4-25 The function select DIP switches configure the modes of your server. Figure 4-1 shows the DIP switches that consist of a block of four switches, accessible on the I/O panel that is located on the I/O riser board at the rear of the chassis. Figure 4-1. Function Select Switches and Dump Button A 1 2 3 4 ON B A Function select switches B Dump button Situations that require changing switch settings include using an uninterruptible power supply.
4-26 Table 4-9 Function Select Switch Settings Switch Signal Settings SW1 RESERVED Off (factory setting) On Reserved for future use. Function SW2 RSTMASK Off On (factory setting) Reserved for future use. SW3 ACLINK Off (factory setting) On Sets server for use with a local power source. Sets server for use with an optional uninterruptible power supply (UPS) unit and disables the Power button on the front of the server. SW4 RESERVED Off (factory setting) On Reserved for future use.
4-27 Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. Notice: Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground. The system board jumpers enable you to set specific operating parameters for your system. A jumper is a small plastic-encased conductor (shorting plug) that slips over two jumper pins.
4-28 Figure 4-2.
4-29 Table 4-10. System Board Jumper Configurations Jumper Description Reserved J7A FLASH Code J6A FLASH reprogramming power protection Reserved J5A Option Setting Factory Default Your Setting Required on factory default. 2-3 2-3 2-3 BIOS not write protected; FLASH update BIOS write protected; no FLASH update 1-2 2-3 1-2 Required on factory default. 1-2 1-2 1-2 CPU Speed J4A Used with jumpers at J1A, J2A, J3A, J5B and J5B to set CPU speed Refer to Table 4-11 to set CPU speed.
4-30 Table 4-10. System Board Jumper Configurations (continued) Jumper Description Option Setting Factory Default Your Setting Model Type J26 Required on factory default. Used with jumpers at J4B, J25, J27, J29, J51, J52, J53 and J54 to set server model type 1-2 1-2 1-2 Model Type J27 Required on factory default. Used with jumpers at J4B, J25, J26, J29, J51, J52, J53 and J54 to set server model type 1-2 1-2 1-2 Required on factory default.
4-31 Table 4-11. CPU Speed Jumper Configurations (continued) CPU SPEED 333/66 MHz J1A J2A Jumper Settings J3A J4A J5B 2-3 2-3 1-2 1-2 2-3 Moving System Board Jumpers ! Caution: Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Notice: Observe static precautions. Use an antistatic wrist strap.
4-32 Updating the BIOS To update the system BIOS: Note: This procedure clears the event log contents. If you want to save the event log contents, run the Event Log Reader Utility. 1. Using the EXPRESSBUILDER CD-ROM, create the BIOS FLASH diskette. 2. Insert a bootable DOS diskette into Drive A and power up the system. 3. Insert the BIOS FLASH diskette into Drive A. 4. Enter PHLASH and press ENTER. 5. After the system reboots, load the default values by pressing F2 to enter setup.
4-33 Resetting the CMOS NVRAM To reset the CMOS NVRAM: 1. Power off the system and remove the panels as described in the Upgrades and Options chapter. 2. Move the CMOS Clear jumper J1B to pins 2-3 (see Figure 4-2). 3. Turn the system on and wait for the POST to complete. This will automatically reprogram the CMOS NVRAM to the default settings. 4. Power off the system. 5. Move the CMOS Clear jumper to from pins 2-3 to pins 1-2. 6. Replace the panels and power on the system. 7.
4-34 Configuring Your System
Chapter 5 Upgrades and Options Contents Precautions ............................................................................ 1 Preparing Your System for Upgrade.......................................... 3 Equipment Log ................................................................... 3 Removing a Side Panel....................................................... 4 Installing a Side Panel ........................................................ 5 Removing the Top Cover .................................
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5-1 Precautions The following warnings and cautions apply throughout this chapter. Only a technically qualified person should integrate and configure the system. The only procedure that can safely be done with the system power on is installing (or hot-swapping) an SCA drive/carrier assembly in one of the SCSI hot-swap drive bays or hot-swapping a failed fan module or power supply. For any other procedures inside the system, turn off system power and disconnect the AC power cord(s).
5-2 ! Caution: Electrostatic discharge (ESD) and ESD protection. ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot-swapping SCSI hard drives or hot-swapping a failed fan module or power supply. However, we recommend that you do all procedures in this chapter only at an ESD workstation.
5-3 Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: ■ Phillips screwdriver (#1 bit and #2 bit) ■ Flat-head screwdriver ■ Small needle nose pliers ■ Pen or pencil ■ Utility knife ■ ESD workstation or antistatic wrist strap (recommended) ■ IC removal tool.
5-4 Removing a Side Panel To install boards in your system, you must remove the external side panel. ! Caution: For proper cooling and airflow, do not operate the system with the side panels removed. Always replace the panels before powering on the system Caution: Do not damage or bend the EMI fingers that are located along the top of the chassis on its two sides, as you remove and install the side panels, or your system may not meet EMI requirements.
5-5 Figure 5-1. System Side Panel System side panel A A Padlock at back edge (if installed) B Retaining screws (two at back) External side panel over the board area is shown; procedure is the same for both side panels. POWER STATUS DISK B Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3.
5-6 7. To prevent unauthorized access inside the system, insert and lock a padlock through the loop at the back (one at each side). Note: If your system is already set up, plug the system back in, reconnect the peripherals, and power on the peripherals and system. Removing the Top Cover Note: The top cover does not have to be removed in order to install any upgrades or options. You must remove both side covers before you can remove the top cover.
5-7 4. At the back, remove two retaining screws from the top cover (see Figure 5-2). 5. Avoid bending the EMI fingers as you slide the cover back very slightly (to about a 1/2-inch or less.) Then pick the cover straight up from the chassis. Figure 5-2. System Top Cover A Removing top cover A Retaining screws (two at back) To avoid damaging EMI fingers, do not slide the cover back much more than the 1/2-inch implied here.
5-8 Installing the Top Cover 1. Before replacing the top cover, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3. Lower the cover straight down with the front edge about 1/2 inch back from the edge of the plastic bezel (front cover). The sides of the cover should be outside the chassis metal. 4.
5-9 Installing Video Memory The base system includes two 512K video memory DRAM chips and two sockets on the system board. If you add two additional 512K video memory DRAMs into the sockets shown in Figure 5-3, the base video memory size is increased from 1 MB to 2 MB. Notice: Observe static precautions. Use an antistatic wrist strap. 1. Power off the system and remove the side panel as described earlier in this chapter. 2. Align the beveled edge of the DRAMs with the notched corner of the DRAM sockets.
5-10 Replacing the Non-Volatile Memory You may need to replace the non-volatile memory because of its internal integral lithium battery life span. Contact your sales representative or dealer for a list of approved devices. Its located on your system board as shown in Figure 5-4. Notice the dot on the chip. This dot will assist you in correctly positioning the chip on the system board. ! Caution: Danger of explosion if battery is incorrectly replaced.
5-11 1. Power off the system and remove the side panel as described earlier in this chapter. 2. Using a IC removal tool or a small pointed tool, gently pry up each end of the non-volatile memory and pull it straight up out of its socket (Figure 5-4). 3. Orient the new chip over its socket so the dot is properly oriented. Carefully insert the chip into its socket connectors. 4. Press down on the chip until it is firmly seated in its socket. 5. Replace the side panel and turn on the system. 6.
5-12 Figure 5-5. Real-Time Clock Location + 1. Power off the system and remove the side panel as described earlier in this chapter. 2. Using your finger nail or a small pointed tool, gently push down the top of the battery and pry up the battery out of its socket. Refer to Figure 5-5 for the socket location. 3. Orient the new battery over its socket so the plus (+) sign on the battery is facing up. 4.
5-13 Pentium II Processor The following subsections provide procedures for upgrading and configuring the processor in your system. Topics covered include: ■ Adding a Pentium II processor ■ Removing a Pentium II processor. Notice: Electrostatic discharge (ESD) can damage components; place them on an antistatic surface. Modify the system board using an antistatic wrist strap attached to chassis ground. Inst alling a Processor The system board has two sockets for Pentium II Processors.
5-14 Figure 5-6. Optional Pentium II Processor Socket for Voltage Module 2 Socket for CPU 2 The processor upgrade kit contains a voltage module, processor module, and heat sink with two heat sink clips. The heat sink has a heat transfer pad on the bottom. To install the second Pentium II processor upgrade kit: ! Warning: If the system has been running, any processor and heat sink already installed on the board will be hot.
5-15 2. Remove the terminator card from the CPU 2 socket. 3. Position the heat sink on the processor module and insert the heat sink clips that secure the heat sink to the processor. 4. The processor module is keyed so it can only be inserted one way. Position the processor over the CPU 2 socket on the board and press down evenly on the processor until the latches on both sides lock in place correctly. Note: Be sure the Pentium II module side latches are pushed all the way out.
5-16 4. Install a terminator card into the CPU 2 socket. 5. Remove the CPU 2 voltage module. 6. Move the CPU 2 jumper J50 from pins 1-2 to pins 2-3 (Figure 4-1). 7. Replace the side panel and turn on the system. DIMMs The system board contains four DIMM sockets labeled J17 through J20 (Figure 5-7). Each socket can hold a single 72-bit DIMM module with 32MB, 64MB, or 128MB of memory. When all four sockets are populated, the system board supports a maximum of 512MB of memory with 128MB DIMMs.
5-17 Figure 5-7.
5-18 Installing DIMMs When properly installed, the DIMM module is oriented at an angle of 90 degrees relative to the system board. 1. Power off the system and remove the side panel as described earlier in this chapter. Notice: Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package. 3. DIMMs are keyed so they can only be inserted one way.
5-19 Removing DIMMs Notice: Use extreme care when removing a DIMM. Hold DIMMs only by their edges. Place them on an antiststic surface; do not side them across any surface. Appying too much pressure can break the retaining clips or damage the socket slot. Apply only enough pressure on the retaining clips to release the DIMM. 1. Power off the system and remove the side panel as described earlier in this chapter. 2. Remove the DIMM modules one at a time starting from the highest numbered sockets. 3.
5-20 Figure 5-8. PCI and ISA Slot Locations Option board connectors on system board E A System board B Connectors for PCI option boards C Connectors for shared PCI/ISA option board slot D Connectors for ISA option boards A J11 PCI J10 PCI J9 PCI E Internal SCSI termination resistors B C D J6 ISA J5 ISA J4 ISA J3 ISA Installation Considerations Newer adapters, designed for Plug-and-Play systems, are automatically configured by the system without any user intervention.
5-21 Consider the following points when installing option boards: ■ ISA bus priority is slot J3 - J6, slot J3 having the highest priority. ISA slot J3 is the bottom option board slot on the system board. See Figure 5-8 for ISA slot numbers. ■ PCI bus priority is slot J11 - J9, slot J11 having the highest priority. PCI slot J11 is the top PCI option board slot on the system board. See Figure 5-8 for PCI slot numbers.
5-22 Table 5-1.
5-23 Installing an Option Board Note: Before installing an ISA non-plug and play option board run the RCU and configure the resources required by the option board. 1. Power off the system and remove the left side panel (as viewed from front) as described earlier in this chapter. 2. Observe the safety and ESD precautions at the beginning of this chapter. 3. Remove and save the expansion slot screw and cover (Figure 5-9). Figure 5-9.
5-24 4. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors. 5. Record the option board serial number in the equipment log. 6. Set any board jumpers or switches as described in the documentation that comes with the option board. Note: Refer to the documentation accompanying the option board for information on whether the board is to be installed in a PCI or ISA expansion slot. 7.
5-25 Figure 5-10.
5-26 Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel (as viewed from front) as described earlier in this chapter. 2. Observe the safety and ESD precautions at the beginning of this chapter. 3. Disconnect any cables attached to the option board you are removing. 4.
5-27 Power Supply Module The following sections provide procedures for removing and installing a power supply module. Removing a Power Supply Module If the amber LED on a power supply module is illuminated, the power supply module can be hot swapped. If the amber LED on a power supply module is not illuminated, it is recommended that power to the system be turned off, before removing the power supply module. To remove a power supply module, perform the following steps (see Figure 5-11). 1.
5-28 Installing a Power Supply Module The power supply modules are described in the Hot Swap Power section of the Features chapter of this guide. To install a power supply module, perform the following steps (see Figure 2-7). 1. Before installing the power supply module pull the release-handle down. 2. Slide the new or replacement power supply module into the chassis until the power supply module release-handle is almost closed (upright position). 3.
5-29 Installing or Swapping a Disk Drive in a Hot-swap Bay This procedure describes installing a new drive in or swapping out a faulty drive from one of the six hot-swap drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Each drive must be installed in a carrier. Note: To order a carrier contact your sales representative or dealer. ■ If installing new drives, follow an installation scheme starting with the bottom left drive.
5-30 Notice: When the SCSI drive fault LED indicates a drive fault (steady yellow light), you can remove the drive and swap in a replacement at any time when the drive is not being accessed, without needing to power down the system. However, drive manufacturers caution against moving a drive that is still spinning because of possible damage to the drive.
5-31 Figure 5-12. Disk Drive in Hot-swap Bay 7. Pull the faulty drive out of the bay far enough to disengage the drive connector from the backplane. Wait 30 seconds until the drive spins down, then remove the drive from the drive bay. Notice: Observe static precautions. Use an antistatic wrist strap. 8. Remove the new drive from its protective wrapper, and place on an antistatic surface. 9. Record the drive model and serial numbers in the equipment log. 10.
5-32 11. Slide the drive into the carrier with its SCA connector facing toward the front of the carrier (open end) if swapping drives (reuse the carrier from the faulty drive). 12. While holding the drive in the carrier with your left hand, align the drive’s screw holes with the carrier’s screw holes and insert the four screws of appropriate size and length (see Figure 5-13). Figure 5-13.
5-33 Removable Media Devices and Diskette Drives An IDE CD-ROM reader is always mounted in bay A. Other IDE or SCSI optional removable media devices can be installed in peripheral bays B and C. Optional devices should be installed in the first available bay from the top (bay A). Figure 5-14 illustrates the recommended removable media configuration. These bays are intended to hold tape or other removable media drives.
5-34 Figure 5-14. Removable Media and Diskette Device Bays A B Removable Media and Diskette Device Bays A CD-ROM reader C D E B 5 1/4-inch expansion bay C 5 1/4-inch expansion bay D 1.44 MB diskette E 3 1/2-inch expansion bay Bay A IDE CD-ROM (master device) (always installed) BAY B IDE Tape (slave device) or 1st SCSI Tape (SCSI address 2) Device must have the internal SCSI terminators installed. Bay C 2nd SCSI Tape (SCSI address 5) Device must have the internal SCSI terminators removed. Bay D 1.
5-35 Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive ! Caution: CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. In case of any trouble with a CD-ROM, please contact your nearest service representative. To prevent direct exposure to the laser beam, do not try to open the enclosure.
5-36 Figure 5-15. Removing Front Plastic Cover Removing front plastic cover from media and diskette drive bays A Thumbscrew that secures the front plastic cover to the front of the chassis B B Four snap-in tabs that secure the front plastic cover to the top and middle of the chassis POWER C Two frame hinge tabs RESET POWER STATUS DISK A C 7. From the bay where you want to install a drive, remove the two screws securing the blank panel tray to the chassis (Figure 5-16). 8.
5-37 Figure 5-16. Removing Blank Panel Tray POWER RESET POWER STATUS DISK Figure 5-17.
5-38 11. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 12. Set any device jumpers or switches on the device. See the documentation that came with the device. Notice: When using SCSI optional devices, the SCSI termination resistors must be installed in the last SCSI device of the daisy chain cabling. All other devices must have terminators removed.
5-39 Figure 5-19. Engaging the Device Side Rails to the Bay Guide Rails A B 15. Push the drive into the bay until the screw holes of the side rails are directly in front of the chassis screw holes and secure with the screws previously removed (see Figure 5-18, C). 16. Connect a power cable to the back of the drive (see Figure 5-20). Note: For 5 1/4-inch devices power cables are provided in the chassis for removable 5 1/4-inch media drives (including the CD-ROM that is factoryinstalled).
5-40 Figure 5-20. Installing Device Cables A Signal cable B Power cable REAR VIEW A B 17. Connect the ribbon data cable (Figure 5-20) to the device; the connector is keyed and can be inserted only one way. Note: If you are installing a SCSI device, be certain to use the 50-pin internal SCSI data cable. This cable comes from J36 on the system board to the externally accessible bays and ends at the last SCSI device.
5-41 Removing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive 1. Power off the system and remove the left side panel (as viewed from front) as described earlier in this chapter. 2. Remove the front plastic cover, refer to Installing a 5 1/4-Inch Device or 3 1/2-Inch Diskette Drive as described earlier in this chapter. 3. Observe the safety and ESD precautions listed at the beginning of this chapter. 4. Remove the two screws that secure the device side rails to the front of the chassis. 5.
5-42 Figure 5-21. Adding Blank Panel Tray Installing blank panel tray POWER A Blank panel tray RESET B Two screws that secure the blank panel tray POWER STATUS DISK 14. Power on the system and remove the drive serial number from the equipment log. It may be necessary to run the RCU as described in the Configuring Your System chapter.
5-43 Swapping Out a Fan Module This procedure describes swapping out a faulty fan module from one of the five hot-swap fan bays. The system has five hot swappable fan modules housing a total of six fans (two fans in one module). The failed fan module can be easily removed or replaced without turning power off. Each fan module has a fan alarm LED and each fan is redundant in configuration. If one fan fails, its associated fan changes its rotating speed to high.
5-44 Figure 5-22.
5-45 Figure 5-23. Removing the Rear Fan modules 5. Grasp the fan module’s two thumb screws and pull the fan module out of the chassis. 6. Remove the new fan module from its shipping container. 7. Slide the new fan module into the fan bay until it docks with its connector. 8. Tighten the two thumb screws that secure the fan module to the chassis.
5-46 Upgrades and Options
Chapter 6 Problem Solving Contents Resetting the System............................................................... 1 Troubleshooting Checklists ...................................................... 2 Initial System Startup ......................................................... 2 Running New Application Software ...................................... 4 After System Has Been Running Correctly ........................... 5 Additional Troubleshooting Procedures .....................................
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6-1 This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS and system and disk status user information.
6-2 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause.
6-3 ■ Are all DIMMs fully seated and installed correctly? Refer to the Upgrades and Options chapter for installation instructions. ■ Are all option boards and disk drives installed correctly? Refer to the Upgrades and Options chapter. ■ If the system has a hard disk drive, is it properly formatted or defined? ■ Is the operating system properly loaded? Refer to the operating system documentation.
6-4 Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: ■ Does the system meet the minimum hardware requirements for the software? Refer to the software documentation. ■ Is the software an authorized copy? Unauthorized copies often do not work.
6-5 After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: ■ If you are running the software from a floppy disk, try a new copy of the software. ■ If you are running the software from a hard disk drive, try running it from a floppy.
6-6 Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, the POST runs automatically and checks the system board, CPU module, memory, keyboard, and most installed peripheral devices. If POST finds an error, it displays an error message and, in case there is a problem with the display, puts out a series of long and short beeps.
6-7 Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing, perform the following: Notice: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1. Turn off the system and all external peripheral devices. Disconnect all devices from the system except the keyboard and video monitor. 2.
6-8 Monitoring POST while it is running Each time you turn on the system, the power-on selftest (POST) runs automatically and checks the system board, CPU, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. Depending on the amount of memory, it may take several minutes to complete the memory test. If you do not want to wait for it to complete, you can terminate it by pressing CTRL+ALT+S.
6-9 The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error Code. The error code will also be logged to the Event Logging area. Report any error code to your service representative. Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system.
6-10 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ■ Power LED does not light ■ System cooling fans do not rotate ■ No characters appear on screen ■ Characters on the screen appear distorted or incorrect ■ No beep or incorrect beep pattern ■ Floppy disk drive access LED does not light ■ Hard disk drive access LED does not light ■ The RCU does not boot ■ Problems with application software.
6-11 System Cooling Fans Do Not Rotate Note: The system has five hot-swap cooling fan modules. In addition, their are two cooling fans that are an integral part of each power supply. There are no serviceable components inside the power supply. If the power supply is opened, the manufacturer's warranty is voided. Three of the hot-swap fans are accessible from the rear of the system.
6-12 No Characters Appear On Screen Check the following: ■ Is the riser card fully seated in the system board connector? The riser card is the small card that the mouse and keyboard plug into.
6-13 Characters are Distorted or Incorrect Check the following: ■ Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. ■ Are the video display signal and power cables properly installed? ■ If the problem persists, the video display may be faulty or it may be the incorrect type. Contact your service representative for assistance.
6-14 Floppy Disk Drive Activity LED Does Not Light Check the following: ■ Are the floppy disk drive power and signal cables properly installed? ■ Are all relevant switches and jumpers on the floppy disk drive set correctly? ■ Is the floppy disk drive properly configured in Setup? If you are using the onboard floppy disk controller, use Setup or the RCU to make sure that Onboard Floppy is set to Enabled.
6-15 Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system, check the following: ■ Is the optional disk controller board fully seated in the system board connector? ■ Is the disk drive seated properly? ■ Are the jumpers on the system board set correctly? ■ Is the hard disk controller properly configured in the RCU? ■ Is the hard disk activity LED cable connector plugged into the optional controller board, if present? If you received error mes
6-16 Problems with Application Software If you have problems with application software, perform the following: ■ Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. ■ Verify a different copy of the software to see if the problem is with the copy you are using. ■ Make sure all cables are installed correctly. ■ Verify that the system board jumpers are set correctly.
6-17 BIOS User’s Information This section describes the various screen messages and beep codes of the system BIOS. The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error Code. The error code will also be logged to the Event Logging area.
6-18 Table 6-2. BIOS Messages MESSAGE DESCRIPTION nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error or Diskette drive B error Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is correctly attached. Entering SETUP ... The Setup program is starting.
6-19 Table 6-2. BIOS Messages (Continued) MESSAGE DESCRIPTION Press to resume, to Setup Displayed after any recoverable error message. Press to enter SETUP Optional message displayed during POST. Can be turned off in Setup. Previous boot incomplete - Default configuration used Previous POST did not successfully complete. POST loads default values and offers to run Setup. If the failure was caused by incorrect values and they are not corrected, the next boot will likely fail.
6-20 Messages and Beep Codes Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not checksum to zero. At the beginning of each POST test routine, the BIOS outputs the test point error code to I/O address 80h.
6-21 Table 6-3.
6-22 Table 6-3.
6-23 Table 6-3. POST Tests (continued) Code Beeps POST Routine Description 88 3-1-3-1 Initialize BIOS Data Area 8A 3-1-3-3 Initialize Extended BIOS Data Area 8C 3-1-4-1 Initialize floppy controller 90 3-2-1-1 Initialize hard disk drives 91 3-2-1-2 Initialize local-bus hard-disk controller 92 3-2-1-3 Jump to UserPatch2 94 3-2-2-1 Disable A20 address line 96 3-2-2-3 Clear huge ES segment register 98 3-2-3-1 Search for option ROMs.
6-24 Table 6-3.
6-25 Table 6-4. System Status LED Indicators LED Status Description Response Power Status Off Power OFF None required (normal) Green Power ON None required (normal) Amber System power supply failure Replace failed power supply module. Off Power OFF None required (normal) Green No alarms None required (normal) Amber Abnormal condition (see Table 6-6). Replace failing part.
6-26 Table 6-6.
Appendix A System Cabling Contents Before You Begin .................................................................... 1 Static Precautions ................................................................... 1 Standard Configuration ............................................................ 2 RAID Configuration..................................................................
Bill GrahamBill Graham
A-1 This appendix contains information and procedures on cabling configurations used in your system. The configurations include: Standard Optional RAID controller. Before You Begin ! Warning: The DC push-button on/off switch on the front panel does not turn off the system AC power. Before doing the procedures in this chapter, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
A-2 Standard Configuration Your system is cabled using the on-board IDE controller and the on-board Adaptec 7880 wide SCSI controller. The on-board IDE controller supports the internally mounted CD-ROM as its first (master) device and an optional internally mounted tape drive as its second (slave) device. The on-board Adaptec 7880 wide SCSI controller is used to control the four hard disk drives. Also, a 3.5-inch diskette drive is installed in all systems and interfaces separately to the system board.
A-3 Figure A-1. Standard System Cable Configuration W 0 1 2 L 3 A V R S 4 B 5 T F X K J N D U C G H I D E O M P Q A. Device internal SCSI termination resistors C. Narrow SCSI interface cable E. Internal SCSI termination resistors (not installed when optional internal narrow SCSI devices are used) G. Front panel connector I. Diskette drive connector K. Wide SCSI interface cable M. O. Q. S. U. W.
A-4 Figure A-2. Standard SCSI Bus Cable Routing To HDD SCSI Distribution Panel A B C D E Ultra Wide SCSI Cable (68-pins) A B C D E POWER RESET POWER 3 4 5 0 1 2 STATUS DISK Narrow SCSI Cable (50 pins) IDE Cable (40 pins) The onboard narrow SCSI controller also includes a connector located at the rear of the system for connecting optional external SCSI devices (Figure A1,D). Three important rules must be followed if you connect external narrow SCSI devices.
A-5 RAID Configuration One of the options available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices (RAID) Controller board, which gives your system the added security of fault tolerance. If you order a system with the RAID controller, the system is pre-cabled at the factory (see Figure A-3). If you are adding the DAC960 controller to an existing system, you must install, cable and configure the controller.
A-6 Figure A-3. RAID Cable Configuration A W R B S 0 1 F X 2 T L 3 J C G H I V N 4 D U D E 5 O K M P Q Y Z A. Device internal SCSI termination resistors C. Narrow SCSI interface cable E. Internal SCSI termination resistors (not installed when optional internal narrow SCSI devices are used) G. Front panel connector I. Diskette drive connector K. Wide SCSI interface cable M. O. Q. S. U. W. Y.
A-7 Figure A-4. Removing the Top Ultra Wide SCSI Cable Connector Figure A-5.
A-8 Figure A-6. Rerouting the Ultra Wide SCSI Cable 9. Route the cable up to the RAID controller and plug it into the channel 0 connector on the RAID controller board (see Figure A-3, S). Now that the controller is installed and cabled, you must configure your disk array before installing your network operating system. Refer to the Configuring the Optional RAID Controller section in the Configuring Your System chapter of this guide.
Appendix B Memory Configurations Contents Memory DIMM Configurations...................................................
Bill Grahamaerrterterter
B-1 Memory DIMM Configurations The system board has four 168-pin DIMM sockets for a total of up to 512MB of system memory, using 128MB DIMMs. See Figure B-1. The sockets are arranged in a bank that supports a 64bit wide data path with 8 parity bits. Timing requires 60 ns devices. Parity generation/checking is provided for each byte. Each DIMM socket may have different sizes of memory installed.
B-2 A DIMM should be installed in the bottom (J20) socket. When installing additional DIMMs, start with the first empty socket above DIMMs already installed. When removing DIMMs, start with the first socket closest to the top edge of the system board. Table B-1 lists the distribution of DIMMs for memory configurations. Table B-1.
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Configuration Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
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1 Equipment Log Component Manufacturer Name and Model Serial Number (if available) Date Installed Server Baseboard 2nd CPU DIMMs Video Mem. DRAM Srvr. Monitor Mod.
2 Equipment Log (continued) Component Monitor Keyboard Mouse External SCSI Peripherals Equipment Log Manufacturer Name and Model Serial Number (if available) Date Installed
Glossary A AC (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
2 C cache memory A very fast, limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor. CD-ROM drive (Compact Disk ROM drive) A type of mass storage device that reads information from a compact disk. Centronics port An industry standard parallel port. See also parallel port. CGA (Color Graphics Adapter) A type of video display system that provides low-resolution text and graphics on TTL monochrome and color monitors.
3 DRAM (Dynamic RAM) See RAM. E ECC (Error Checking and Correction) A method of detecting and correcting errors. EEPROM (Electrically Erasable Programmable Read-Only Memory) A type of memory device that stores password and configuration information. EGA (Enhanced Graphics Adapter) A type of video display system that provides medium-resolution text and graphics on TTL monochrome, color, and enhanced color monitors.
4 H hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. I IC (Integrated Circuit) An electronic device that contains miniaturized circuitry. (ISA Configuration Utility) The program that you use to change the configuration of some ISA desktop computers. This program also contains information about the hardware in the computer.
5 M (Megabyte) 1,048,576 bytes. See also byte. math coprocessor An IC that works with the microprocessor to speed up mathematical calculations. memory The circuitry in your computer that stores data and programs. See also EMS, extended memory, RAM, and ROM. microprocessor The integrated circuit that processes data and controls the basic functions of the computer. modem A device used to exchange information with other computers over telephone or data lines.
6 Pentium A type of microprocessor, with a built-in math coprocessor, cache memory, and memory and bus controllers, that processes and communicates 32 bits of data at a time. This microprocessor also contains power management capabilities. peripheral A device connected to and controlled by the computer, such as an external disk drive or a printer. pixel The smallest element that is visible on a video display. The resolution of a video display system is measured in pixels. POST Power-On-Self-Test.
7 software Programs with specific functions, such as word processing, data base management, communications, and operating system. SRAM (Static RAM) A temporary storage area for data and programs. This type of memory does not need to be refreshed, but it is lost when the computer is powered off. See also NVRAM and RAM. SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer.
8 Glossary
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