NECCare ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ NECCare Standard/100 Maintenance and Service Warranty Guide ■ R120-b1 and R120-b2 Servers TM
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation of America, (“NECAM”) and/or its licensors. NEC Corporation of America and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
1 Contents Introduction.........................................................................................................................2 Warranty Registration .........................................................................................................2 Program Highlights .............................................................................................................2 Supplemental Professional Services .......................................................................
2 Introduction NEC Corporation of America, “NECAM”, offers one of the strongest warranty programs in the computer industry. This document will focus on the NECCare Standard/100 Warranty program for the Express5800/100 Series Servers. Warranty Registration For efficient service, register your system online at: http://www.necam.
3 Supplemental Professional Services NECCare Services are designed to reduce risks and protect your IT investment with the NEC Express5800/100 Series Servers through warranty and maintenance, implementation/installation and relocation services. Installation Service NEC installation services are available when implementing an NEC Express5800/100 Series Server. Installation services are fee-based and will be conducted by an NEC Engineer and or an Authorized NEC Service Provider.
4 ■ The original shipping carton should be retained for limiting risks associated with relocation. Registered Limited Warranty NEC Corporation of America warrants this Product to be free from defects in material and workmanship, and agrees to repair or replace any part of the enclosed unit that proves defective under these terms and conditions.
5 3. Any Product on which the serial number has been defaced, modified, or removed. 4. Damage, deterioration, or malfunction resulting from: ♦ Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature, improper storage, unauthorized Product modification, or failure to follow instructions supplied with the Product. ♦ Alteration, repair or attempted repair by anyone not authorized by NEC Corporation of America.
6 How You Can Get Warranty Service Express5800/100 Series NECCare Customers in the continental U.S. and Canada have one phone number to use when calling for technical support or hardware repair on their servers. Calls for initiating a repair request should be made by calling 1-877632-0064. Be prepared to provide the Serial Number of your server to NEC for quick response. For easy reference, write down your Serial Number here and keep this document in a safe and accessible location.
7 NEC CORPORATION OF AMERICA MAKES NO OTHER EXPRESS WARRANTY WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE TERM OF THE EXPRESS WARRANTY STATED HEREIN. LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES UNDER ANY WARRANTIES IS EXCLUDED TO THE EXTENT PERMITTED BY LAW.
■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Standard 100/Warranty 041811
