Warranties

SigmaBlade Gold Warranty Program
Installation Services
NEC installation services are suggested when implementing an
NEC Express5800 SigmaBlade Server. Installation services
are fee-based and will be conducted by an NEC Engineer and
or by a Certified NEC Service Provider.
■ Requires pr eplanning for installation by NECAM and the
Customer. An Installation Site Preparation Guide will be
delivered and agreed upon between the Customer and
NECAM prior to installation. This document will provide an
outline of the installation plans and processes.
■ Installation will take a minimu m of one (1) day for
hard ware installation includes; hard ware, operating system,
network connectio n, configuration and administrator
training. Anything b eyond one (1) day will require
additional fees.
Relocation Services
NEC Relocation services are available as a fee-based service
delivered by an NEC Engineer and or an Certified NEC
Service Provider to help Customers protect their IT
investments by reducing risks, including minimal downtime,
that are known to be associated with relocation.
■ NECAM or the Certified Service Provider will work with
the Customer to assist with planning and coordination of the
move.
■ Damage caused by relocation without the assistance of NEC
is not covered under this warranty program. Please refer to
the section “What is Covered and What is Not Covered” for
more information.
■ Servers moved without the assistance of NEC may require
recertification to validate warranty.
■ The original shipping carton should be retained for limiting
risks associated with relocation.
Registered Limited Warranty
NEC Corporation of America warrants this Product to be free
from defects in material and workmanship, and agrees to repair
or replace any part of the enclosed unit that proves defective
under these terms and conditions.