Operation Manual

120
8. Appendix
쐎 TravelCare Guide
TravelCare - a service for international travelers
This product is eligible for "TravelCare", NEC's unique international warranty.
Please note that TravelCare coverage differs in part from coverage under the
warranty included with the product.
Services offered with TravelCare
This warranty allows customers to receive service on their product at the NEC
and NEC-designated service stations in the countries listed herein when tem-
porarily traveling internationally for business or pleasure.
For details on services offered by the different service stations, please refer to
the "List of TravelCare Outlets" below.
1 Repair services
The product will be repaired and delivered within 10 business days,
not including shipping time.
During the term of warranty, the cost of maintenance parts, labor
costs for repairs and shipping costs within the service station's cov-
erage area are covered by the warranty.
2 Replacement product rental service
If the customer desires, he or she can rent a replacement product while the
original product is being repaired.
Fee: US$200 for 12 days
This fee must be paid at the local service station in cash or credit card.
The US$200 rental fee is non-refundable even if the customer rents it less
than 12 days before returning.
The replacement product will be delivered within 3 business days.
If the customer did not return the replacement product within 12 days, the
customer will be charged the price of the unit.
If the customer returned the replacement product in a faulty or damaged
condition, the repair cost will be charged to the customer.
Note that this service is not offered in all countries and regions. Please refer
to the "List of TravelCare Outlets".
In addition, this replacement product rental service is not offered after the
product's warranty has expired.
Term of warranty
1
a. Upon presentation of the warranty or receipt received upon purchase:
Valid for the term indicated on the warranty or the normal term of war-
ranty for the country of purchase.
b. When only the product is brought in:
Valid for a period of within 14 months of the date of manufacture indi-
cated by the serial number attached to the product.
2 When a product whose term of warranty is expired is brought in:
Repairs will be offered for a fee. In this case the customer is not eligible for
the replacement product rental service.
3 In the following cases, repairs may be charged, even if the product's war-
ranty is still in effect:
1) If the term of warranty, model name, serial number and name of the
store of purchase are not indicated on the warranty or have been al-
tered.
2) Problems or damage caused by dropping or shocks during shipment or
movement by the customer or by improper handling by the customers.
3) Problems or damage caused by improper usage or unwarrantable al-
terations or repairs by the customer.
4) Problems or damage caused by fire, salt damage, gas damage, earth-
quakes, lightning damage, storm or flood damage or other natural di-
sasters or such external factors as dust, cigarette smoke, abnormal
voltage, etc.
5) Problems or damage caused by use in hot or humid places, in vehicles,
boats or ships, etc.
6) Problems or damage caused by expendable supplies or devices con-
nected to the product other than those designated by NEC.
7) Problems caused by natural consumption, wear or deterioration of parts
under normal usage conditions.
8) Problems or damage to lamps and other expendable supplies, included
parts or optional parts.
9) Other conditions stipulated in the warranty included with the product
also apply.
NOTE: The product can be used overseas with voltages of 100 to 120V and 200
to 240V by using a power cable suited for the standards and power source volt-
age of the country in which the product is being used.
List of TravelCare Outlets
This list applies as of April 1, 2007.
For the most up-to-date information, please refer to the websites of the
service stations in the various countries on the List of TravelCare Out-
lets or to the NEC website at http://www.nec-pj.com.
In Europe
NEC Europe, Ltd. / European Technical Centre
Address: Unit G, Stafford Park 12, Telford TF3 3BJ, U.K.
Telephone: [phone]
Fax Line: [phone]
Email Address: [e-mail]
WEB Address: http://www.neceur.com
(Regions Covered)
EU: Austria*, Belgium*, Denmark*, Finland*, France*, Germany*,
Greece*, Ireland*, Italy*, Luxembourg*, The Netherlands*,
Portugal*, Spain*, Sweden* and the United Kingdom*
EEA: Norway*, Iceland and Liechtenstein
In North America
NEC Display Solutions of America, Inc.
Address: 500 Park Boulevard, Suite 1100
Itasca, Illinois 60143, U.S.A.
Telephone: [phone]
Fax Line: [phone]
Email Address: [e-mail]
WEB Address: http://www.necdisplay.com
(Regions Covered)
U.S.A. *, Canada*
In Oceania
NEC Australia Pty., Ltd.
New South Wales;
Address: 184 Milperra Road, Reversby NSW 2212
Telephone: [phone]
Fax Line: [phone]
Victoria;
Address: Unit 1/6 Garden Road, Clayton VIC 3168
Telephone: [phone]
Fax Line: [phone]
Newcastle;
Address: 120 Parry Street Newcastle West NSW 2300
Telephone: [phone]
Queensland;
Address: Unit 4/305 Montague Road West End QLD 4101
Telephone: [phone]
Fax Line: [phone]
Goldcoast QLD;
Address: Shop1 48 Ferry Road Southport QLD 4215
Telephone: [phone]
South Australia;
Address: 84A Richmond Road, Keswick SA 5035
Telephone: [phone]
Fax Line: [phone]
Western Australia;
Address: 45 Sarich Court Osborne Park WA 6017
Telephone: [phone]
Fax Line: [phone]
WEB Address: http://www.nec.com.au
(Regions Covered)
Australia*, New Zealand