Printer User Manual

Status, Error, and Service Messages102
MEDIA MISMATCH The media detected in
the tray doesn’t match
the media size setting.
Change the media in the
tray or change the media
size setting
.
MISFEED JAM Media has jammed
between the print engine
and the input tray.
Locate and remove the
jam.
NO PRNTREQ ERROR A printer hardware error
has occurred.
Reboot printer. If mes-
sage continues to
appear, contact your ser-
vice provider or Sup-
port. See the
Service &
Support Guide
for sup-
port telephone numbers.
OPTIONAL BIN REAR
DOOR OPEN
The lower feeder unit
(standard on the DP
model) rear door is
open.
Close the door.
OUTER JAM Media has jammed
between the print engine
and the output tray.
Locate and remove the
jam.
OUTPUT BIN FULL The media has
exceeded the limit (such
as over 250 sheets of 20
lb [75 g/m
2
] bond) in the
output bin.
Remove the media from
the output bin.
OUTPUT BIN JAM A media jam has been
detected between the
fuser and output tray
rollers located near the
top cover.
Locate and remove the
jam.
MEDIA MISMATCH The media detected in
the tray doesn’t match
the media size setting.
Change the media in the
tray or change the media
size setting
.
PRINTING STATUS A status page is printing Wait until after the status
page prints, and the
message clears.
This message... means... do this...