Printer User Manual

Solving Problems with Printing Quality88
Horizontal
white lines
appear in
image.
The toner cartridge is
damaged.
Remove the toner cartridge and check for
damage. If necessary, replace it.
The OPC belt cartridge
is damaged.
Remove the OPC belt cartridge and check for
damage. If necessary, replace it.
The transfer unit is
misinstalled.
Make sure that the transfer unit was correctly
installed.
The transfer roller is
damaged.
Replace the transfer roller.
Printouts
seem faded
on one
side.
The printer is not on a
level enough surface.
Level the printer surface. The slant of the sur-
face holding the printer should not exceed 1.5°
after the printer is placed on it (for example, a
round pencil laid on the surface shouldn’t roll
in any direction).
Irregular
print or
mottled
image
appears.
The media is moist
from humidity
or hav-
ing water spilled on
the paper supply
.
Toner does not
adhere well to paper
where it has become
wet.
Remove the moist media and replace it with
new, dry media.
The transfer roller may
be misinstalled or
defective.
Confirm the proper installation of the transfer
roller. If necessary, replace it.
Symptom Cause Solution