Printer User Manual

Solving Problems with Printing Quality
93
Image
defects
cyclical
(evenly
spaced).
Lateral image defects
have 1–2 mm spacing.
Clean the laser lens cover.
Lateral image defects
have 35 mm spacing.
The toner cartridge is
damaged.
Replace the color toner cartridge.
Lateral image defects
have 95 mm spacing.
Replace the OPC belt cartridge.
The OPC belt cartridge
is damaged.
Lateral image defects
have other spacing.
Abnormal
areas
(white or
black belt
or spots)
appear.
The toner cartridge
may be defective.
Remove the toner cartridge and check for
damage. If necessary, replace it.
The OPC belt cartridge
may have a foreign
particle on it.
Check the surface of the OPC belt, gently
clean up the foreign particle using a soft, dry
cloth, and replace the OPC belt if necessary.
The OPC belt cartridge
may be defective or
scratched.
Remove the OPC belt cartridge and check the
photosensitive surface (the green surface) for
scratches. If necessary, replace it.
The fuser oil roller is
dirty or worn.
Remove the fuser oil roller and check the roller
surface for dirt or scratches. If necessary,
replace the fuser oil roller.
The fusing unit may be
defective.
Contact your service provider or Technical
Support. See the
Service & Support Guide
for
support telephone numbers.
Symptom Cause Solution
ABCDE
ABCDE
ABCDE
ABCDE