User's Guide

298
Chapter 8
Troubleshooting
This section describes the action to be taken at an occurrence of trouble.
LED indication
If an error occurs in the EM card, the STATUS LED on the EM card and that on the SIGMABLADE
monitor notifies the occurrence of trouble. See the sections[1. Names and Functions of Components]
and [5. SIGMABLADE monitor] for details.
If an error occurs in the EM card or the Blade Enclosure, an error message appears on the
SIGMABLADE monitor.
For error messages during diagnosis at power-on, see [Diagnosing by SIGMABLADE Monitor].
For other error message, see the table below.
Error message
Meaning
Action
FANn EFuse Alm
Fan unit n (n=1-10) E Fuse alarm occurred
Replace the relevant fan unit
EMn Fail Alm
EM card n (n=1-2) failure occurred
Replace the relevant EM card
EMn +3.3V Alm xx
EM card n (n=1-2) +3.3Vs Vsvoltage alarm
occurred
Replace the relevant EM card
EMn +VBAT Alm xx
EM card n (n=1-2) +VBAT Vsvoltage alarm
occurred
Replace the relevant EM card
EMn +5.0V Alm xx
EM card n (n=1-2) +5.0Vs Vsvoltage alarm
occurred
Replace the relevant EM card
EMn +2.5V Alm xx
EM card n (n=1-2) +2.5Vs Vsvoltage alarm
occurred
Replace the relevant EM card
EMn +1.2V Alm xx
EM card n (n=1-2) +1.2Vs Vsvoltage alarm
occurred
Replace the relevant EM card
EMT +12V Alm xx
EM Tray +12V voltage alarm occurred
Contact your service representative
EMT +5.0V Alm xx
EM Tray +5.0V voltage alarm occurred
Contact your service representative
EMT +3.3V Alm xx
EM Tray +3.3V voltage alarm occurred
Contact your service representative
EMT +5.0Vs Alm xx
EM Tray +5.0Vs voltage alarm occurred
Contact your service representative
EMT +3.3Vs Alm xx
EM Tray +3.3Vs voltage alarm occurred
Contact your service representative
FANn +12V Alm xx
FAN unit n (N-1-10) voltage alarm occurred
Replace the relevant FAN unit
EMn Temp Alm xx
EM card n (n=1-2) temperature alarm occurred
Replace the relevant EM card
EMT Temp Alm xx
EMT Temp Alm xx
Contact your service representative
MP-U Temp Alm xx
Mid Plane temperature alarm occurred
Contact your service representative
MP-L Temp Alm xx
Mid Plane temperature alarm occurred
Contact your service representative
SWMn Temp Alm xx
Switch module n (n=1-8) temperature alarm
occurred
Replace the relevant switch module
FANn Curr Alm xx
Fan unit n (n=1-10) current alarm occurred
Replace the relevant fan unit
PSUn AC lost Alm
Power unit n (n=1-6) AC input not detected
1. Check AC cable
2. Replace the relevant power unit
PSUn Fail Alm
Power unit n (n=1-6) failure occurred
Replace the relevant power unit
PSUn Predict Alm
Power unit n (n=1-6) failure occurred
Replace the relevant power unit
FANn(F) RPM Alm
Fan unit n (n=1-10) revolution alarm occurred
Replace the relevant FAN unit
FANn(R) RPM Alm
Fan unit n (n=1-10) revolution alarm occurred
Replace the relevant FAN unit
PWR RdnLost Alm
Power unit is operating in non-redundant mode
1. Replace the failed power unit
2. Add another power unit
PWR RdnDgrd Alm
Power unit is being degraded
Replace the failed power unit
PWR Insuffi Alm
Power capacity is insufficient
Add another power unit
FAN RdnLost Alm
Fan unit is operating in non-redundant mode
1. Replace the failed FAN unit
2. Add another FAN unit
FAN RdnDgrd Alm
FAN unit is being degraded
Replace the failed FAN unit
FAN insuff Alm
Number of FANs is insufficient
Add another FAN unit
EM RdnLost Alm
EM card is operating in non-redundant mode.
1. Replace the failed EM card
2. Add another EM card
SWMn IFmiss Alm
Switch module n (n=1-8) interface mismatch
1. Check connection between the
relevant switch module and the CPU
blades to make sure the coincidence
of interface.
2. Replace the relevant switch
module or the CPU blades.
CPUn EFuse Alm
CPUn (n=1-16) E Fuse alarm occurred
Replace the relevant CPU Blade
SWMn EFuse Alm
SWMn (n=1-8) E Fuse alarm occurred
Replace the relevant switch module
Error message on SIGMABLADE Monitor