NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM NEAX®2000IPS DTERM ® SERIES i Telephone USER GUIDE Page I
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page II LIABILITY DISCLAIMER NEC AMERICA, INC. RESERVES THE RIGHT TO CHANGE THE SPECIFICATIONS, FUNCTIONS, OR FEATURES, AT ANY TIME, WITHOUT NOTICE. NEC AMERICA, INC. HAS PREPARED THIS DOCUMENT FOR USE BY ITS EMPLOYEES AND CUSTOMERS. THE INFORMATION CONTAINED HEREIN IS THE PROPERTY OF NEC AMERICA, INC. AND SHALL NOT BE REPRODUCED WITHOUT PRIOR WRITTEN APPROVAL FROM NEC AMERICA, INC. COPYRIGHT 2002 NEC AMERICA, INC.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 1 TABLE OF CONTENTS KEYS AND LAMPS TERMINAL SETUP WITH THE FEATURE KEY TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY TO ORIGINATE AN INTERNAL CALL OUTSIDE LINE APPEARANCE TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS AUTOMATIC IDLE RETURN TO ORIGINATE A CALL USING SPEED CALLING ( INDIVIDUAL /GROUP ) ACCOUNT CODE FORCED ACCOUNT CODE AUTHORIZATION CODE VOICE FIRST/TONE FIRST ORIGINATING A VOICE CALL TO ANSWER A VOICE CALL HANDS FREE AUTOMATIC INTER
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 2 KEYS AND LAMPS Redial Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed until the desired number is displayed. Press the * key to activate dialing. FUNCTION KEYS Hold Conf Press key to place an internal or external call on hold. Press key to establish a three-way conversation. LED on key lights when key is active.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 3 Message PROGRAMMABLE KEYS To search Message Waiting. These are examples of Dterm® features available by pressing the programmable keys. Some features may be programmed by the user. Keys must be programmed by the telephone system administrator. Directory Press key to display the directory of Dial by Name for Station Speed Dialing. AICM UP/ DOWN (▲ ▼) Press key to activate Automatic Intercom.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 4 FD-B (Call Forwarding – Busy) S&R (Save and Repeat) Press key to activate, verify, or cancel Call Forwarding – Busy feature. Press key to store a number or redial a stored number. FD-N (Call Forwarding – No Answer) SECONDARY APPEARANCE (Sub line) Press key to activate, verify, or cancel Call Forwarding – No Answer feature. A programmable extra extension key, other than Primary extension. Press key to see status of extra extension.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 5 On Hook State SOFT KEYS (FACTORY ASSIGNED FEATURES) 3:17 PM (Telephone is idle) Headset Fri Mic 28 Headset Help Exit Press the Soft Key below “Headset” to activate or deactivate Headset operation. Off Hook State Help 2000 3:17 PM (Telephone is in use) Press the Help Key. Press desired Soft Key for helpful information about that key.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 6 LED TO USE THE HELP KEY ◆ Press Some function keys have a built-in Light Emitting Diode (LED) that lights or flashes according to the activity of that function key. the HELP key and the Soft Key. ◆ Explanation of the pressed Soft Key is indicated on the LCD. ◆ Press MIC (Microphone) Lamp the EXIT key to leave Help. Lamp displays the status of the built-in microphone used for hands free operation.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 7 TONE NO. TERMINAL SETUP WITH THE FEATURE KEY FREQUENCY/MODULATION 1 520+660HZ, 16HZ MODULATING SIGNAL 2 520+660HZ, 8HZ MODULATING SIGNAL 3 1400+1100HZ 4 1100HZ 5 540HZ 6 1100+1400HZ, 16HZ MODULATING SIGNAL ◆ Press MIC key. 7 TO SELECT RINGER TONE 660+760HZ, 16HZ MODULATING SIGNAL 8 1100HZ ENVELOP SIGNAL MICROPHONE ON /OFF The MIC lamp shows the status of the built-in microphone.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 8 ◆ Press ▼or ▲ key. Receive Volume decreases or increases. ◆ Press 3. The LCD displays the selected tone number (n=1~8). ◆ Press 3. Next tone is selected. TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY TO PRESET RINGER VOLUME NOTE: Access to feature is based on data assignment. ◆ Press Feature and 0. Ringer ◆ Press ▼or activates. ◆ Lift handset or press Speaker key, receive dial tone. ▲ key. Ringer volume decreases or increases.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 9 TO ORIGINATE AN INTERNAL CALL OUTSIDE LINE APPEARANCE ◆ Lift TO ORIGINATE handset or press Speaker key. ◆ Receive dial tone. ◆ Dial desired station number. ◆ Use handset or MIC to converse. ◆ Press the OUTSIDE LINE APPEARANCE feature key. handset or press Speaker, receive Central Office or distant PBX dial tone. ◆ Lift ◆ Dial the destination.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 10 TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS ◆ Enter desired station number, feature code or outside access code and telephone number. Display indicates digits dialed. ◆ Press Feature again to save the number. TO VERIFY NOTE: With DTP-32D. ◆ Press Feature button. desired Speed Call button, or press Speaker and Speed Call. ◆ Press ◆ Press desired One Touch button.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 11 AUTOMATIC IDLE RETURN ◆ Press Speaker key. ◆ Dial TO ORIGINATE A CALL USING SPEED CALLING (INDIVIDUAL /GROUP) Receive dial tone. ◆ Press the Redial button. desired number. ◆ Enter via dial pad the desired speed calling number (00-99). — OR — ◆ Press One Touch key. ◆ When NOTE: Access to feature is based on data assignment. called party answers, converse. ◆ When called party hangs up, your Dterm automatically returns to idle.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 12 ACCOUNT CODE FORCED ACCOUNT CODE TO ENTER ◆ Lift handset or press Speaker, receive dial tone. ◆ Lift handset or press Speaker, receive dial tone. ◆ Enter feature access code, receive service set tone. ◆ Enter feature access code, receive service set tone. ◆ Enter ◆ Enter Forced Account Code (up to 10 digits), receive dial tone. Account Code (up to 10 digits). ◆ Receive AUTHORIZATION CODE dial tone and dial desired number.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 13 VOICE FIRST/TONE FIRST ORIGINATING A VOICE CALL Allows incoming station calls to your Dterm to either ring or go to voice announcement. ◆ Press Speaker. ◆ Lift Receive dial tone. Voice/Tone access code, LCD display shows current mode receives feature dial tone. ◆ Dial ◆ Dial VOICE desired station number. ◆ Press Voice key or press 1. (Time Display) 2000 VCL (Time Display) ◆ Speak party.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 14 AUTOMATIC INTERCOM TO ANSWER A VOICE CALL HANDS-FREE NOTE: Access to feature is based on data assignment. ◆ Receive incoming Voice Call. ◆ Press MIC Soft TO INITIATE Key. LED lights. ◆ Lift ◆ Respond handset or press Speaker key. hands-free. Called party ◆ Press AICM key. NOTE: If privacy is required, lift handset. ◆ Tone ICM burst is sent.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 15 MANUAL INTERCOM ◆ If called station is engaged in a non-intercom call, the station may press MICM after placing original caller on hold (with Hold key). TO INITIATE ◆ Lift handset or press Speaker, press MICM, ring back tone is heard. ◆ Each DIAL INTERCOM Called party ICM 200 (Time Display) TO INITIATE ◆ Lift press of MICM key sends tone bursts. ◆ Press DICM key. TO ANSWER ◆ MICM key flashes, indicating an incoming call.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 16 DIAL BY NAME USING SYSTEM SPEED DIALING TO ANSWER ◆ DICM LED flashes, indicating an incoming intercom call. Tone burst or ring tone is heard. TO INITIATE ◆ Press DICM. ◆ Press handset or press Speaker. LCD shows solid green. ◆ Lift the SYS Soft Key. ◆ Enter up to the first four characters of a name using the keypad. ◆ Press the ▲ or ▼ key to start the search. ◆ The name and the number are shown on the LCD.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 17 DIAL BY NAME USING STATION SPEED DIALING TO SAVE A NAME & NUMBER TO STATION SPEED DIALING TO INITIATE ◆ Press TO REGISTER NAME & NUMBER: the DIRECTORY key. ◆ Press ◆ Enter up to the first four characters of a name using the keypad. ◆ Press the DIRECTORY key. the ▲ or▼ key to select buffer to be programmed. ◆ Press the ▲ or▼ key to start the search. ◆ The name and the number are shown on the LCD.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 18 NOTE: When entering an outside number you must include the Trunk Access Code (i.e., 9) followed by area code and number. IF UNANSWERED ◆ After preprogrammed time, Automatic Recall is initiated. TO PLACE A CALL ON HOLD ◆ Press Hold. Held line wink flashes. ◆ Visual and audible signal (rapid flash and ring burst) is sent to station that placed call on hold. Held station number HLD NOTE: Hold shows as a flashing green LED on your phone.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 19 TO PLACE A CALL ON EXCLUSIVE HOLD IF UNANSWERED ◆ After preprogrammed time, Automatic Recall is initiated. Held station number ◆ Press Hold twice. Line appearance indicates interrupted wink. EHD ◆ Visual and audible signal (rapid flash and ring burst) is sent to station which placed call on Exclusive Hold. Recall shows as a flashing green LED on your phone, and solid red on other phones with same line.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 20 TO PLACE A CALL ON REMOTE HOLD TO RETRIEVE AT DESTINATION ◆ Lift handset or press Speaker. ◆ Press TO INITIATE NOTE: Any station with the destination line appearance can retrieve the call. While in conversation with Station/Trunk Party: TO RETRIEVE FROM PHONE WITHOUT the TRANSFER key. Receive interrupted dial tone. ◆ Press ◆ Dial DESTINATION LINE APPEARANCE ◆ Lift destination station’s extension. ◆ Receive ring back tone.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 21 TO TRANSFER A CALL CONFERENCE ◆ After ◆ With conversing, ask party to hold. ◆ Press Transfer key. ◆ Press Transfer, Receive interrupted dial tone. ◆ Dial destination station’s extension, hang up or wait for answer. call in progress, ask party to hold. ◆ Dial (Time Display) XFR desired number. ◆ After Transferred station or trunk number receive interrupted dial tone. call is answered, press Conf. Conf LED lights.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 22 TO ESTABLISH A BROKER CALL CALL BACK (STATION) ◆ Lift ◆ While engaged in a call and wishing to consult a third party, press Transfer. Caller is automatically placed on hold. handset or press Speaker. ◆ Dial desired station number and receive busy tone or ring back tone. ◆ Press Call Back or ◆ Dial desired party to consult. dial 2 and receive service set tone. ◆ Press Transfer to return to original caller.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 23 TO ANSWER A CAMPED-ON CALL ◆ While engaged CMP in a call, receive the camp-on indication (one short tone burst). Answer LED flashes. ◆ Press Answer. Outside line type WATS TO SET CAMP-ON (TRANSFER METHOD) Outside line number ◆ With call in progress, ask party to hold. Depress Transfer button, feature dial tone is heard. 3 (Time Display) ◆ Dial desired station number and receive busy tone. ◆ Dial 4 and receive service set tone.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 24 CAMP-ON (CALL WAITING METHOD) TO ANSWER CALL WAITING (STATION 2000) ◆ Hear burst of tone. LCD display indicates CW and Answer button flashes. Example: Station 2000 is in conversation with 2008. Station 2001 dials 2000, receives busy. Station 2001 can notify station 2000 that call is waiting. ◆ 2000 TO ACTIVATE CALL WAITING (STATION 2001) converses with station 2001. 2001 press Speaker. Receive dial tone.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 25 CALL PARK (SYSTEM) TO RETRIEVE A PARKED CALL ◆ Dial TO PARK A CALL FROM TERMINAL WITH LCD Call Park local retrieval code and parked call location number (00-19). ◆ Station Parked station or trunk ◆ While connected HLD=nn 2000 to a station or trunk, (Time Display) press Transfer and dial the Call Park access code, or press Call Park key. Display shows HLD=(part location number nn=00-19).
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 26 CALL PICKUP (DIRECT) ◆ Lift handset. ◆ Press Call Pickup PCK Called station Calling party 2000 2001 OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE) Direct. Lift handset. IF OUTSIDE LINE IS BUSY (Time Display) Key or dial Call Pickup Direct access code (may be stored on one-touch key). ◆ Dial ◆ Press Speaker or lift handset. Dial outgoing access code (e.g.9). extension number to be picked up.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 27 EXECUTIVE OVERRIDE ◆ Press Speaker or lift handset. Dial tone is heard. Dial desired number. (No outgoing access code needed.) IF CALLED STATION IS BUSY TIMED QUEUING (OUTSIDE LINE ONLY) ◆ Press OVERRIDE key and converse. OVR Override station 2000 (Time Display) ◆ Press Speaker, NOTE: Interrupted parties receive warning tone. receive dial tone. ◆ Dial Outside Line access code and desired number.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 28 LAST NUMBER REDIAL CID CALL BACK TO RECALL THE LAST NUMBER DIALED TO SEARCH, CALL BACK OR ERASE A CALLING NUMBER USING SOFT KEYS ◆ Press Redial. Receive special dial tone. ◆ Press #. The number dialed will be redialed and displayed. REDIAL[#]/SPEED[ ] -1 ◆ Lift 2001 Last number dialed REDIAL[#]/SPEED[ ] the handset or press Speaker key. ◆ Press MESSAGE key. ◆ Press Search Soft -1 Key to search for desired number.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 29 CALL FORWARDING – ALL CALLS TO SEARCH, CALL BACK OR ERASE A CALLING NUMBER WITHOUT USING SOFT KEYS ◆ Lift the handset or press Speaker key. ◆ Press MESSAGE key. ◆ Dial 1 to search for desired number. ◆ Dial 2 to call back desired number. ◆ Dial 3 to erase desired number. TO SET ◆ Press Speaker. Receive dial tone. ◆ Press FD-A or dial Call Forwarding access code. Receive special dial tone.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 30 TO CANCEL TO VERIFY (WITH 16 OR 32-BUTTON DTERM) ◆ Press Speaker. ◆ Press FD-A or ◆ Press Speaker. (Time Display) ◆ Press FD-A plus * dial Call Forward – All access or dial Call Forwarding cancel code. Receive service set tone. LED goes out at your station (or the Dterm of the sub line station). code. ◆ Display indicates the station number calls are forwarded to.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 31 CALL FORWARDING – BUSY TO VERIFY (WITH DISPLAY PHONE) ◆ Press Speaker. ◆ Press FD-B or dial Call Forwarding – Busy access code. TO SET ◆ Press Speaker. Receive dial tone. ◆ Display indicates the station number calls are forwarded to. Receive dial tone. ◆ Press FD-B or dial Call Forwarding – Busy access code. Receive special dial tone.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 32 CALL FORWARDING – NO ANSWER TO VERIFY ◆ Press Speaker. Receive extension dial tone. ◆ Press FD-N or dial Call Forwarding – No Answer access code. TO SET ◆ Press FD-N or indicates destination number of call forward. ◆ Dial NOTE : Call Forwarding for Busy and No Answer may be combined depending upon system programming. ◆ Press Speaker. ◆ Display Forwarding station Receive dial tone. dial Call Forwarding – No Answer access code.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 33 CALL FORWARDING – DESTINATION TO CANCEL ◆ Press Speaker. ◆ Press FD-DC or ◆ Press FD-DS CNCL dial Call Forwarding – Destination cancel code. TO SET ◆ Press Speaker. Receive dial tone. Receive dial tone. SET or dial Call Forwarding – Destination access code. Receive special dial tone. ◆ Dial 2000 station number to cancel. ◆ Press Speaker. is canceled. (Time Display) ◆ Dial station number to be forwarded to this line.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 34 TO SAVE AND REPEAT A NUMBER INTERNAL ZONE PAGING WITH MEET-ME PAGE TO SAVE This allows a system user to page over built-in speaker of Dterm terminal within the assigned zone or all zones. ◆ Press Speaker. ◆ Dial desired telephone number. ◆ Press S & R. Example: Station A can page Station B. When Station B dials answer code, they are connected. Dialed number is now stored. TO PAGE (STATION A) S & R LED lights.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 35 BOSS/SECRETARY CALLING TO ANSWER (STATION B) Paging station ◆ Station B dials Meet-Me answer code, and they are immediately connected. 2000 (Time Display) SECRETARY Calling party NOTE: Access to feature is based on data assignment. ◆ Lift handset, press boss’ ringing line. Ask calling party to hold. 2001 (Time Display) ◆ Press boss’ line again. Voice Call is automatically established. ◆ Announce the call to the boss.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 36 BOSS/SECRETARY OVERRIDE IF BOSS REFUSES CALL presses Transfer key to return to calling party. ◆ Secretary NOTE: Access to feature is based on data assignment. Example: Station 2000 is boss, Station 2001 is secretary. Boss is connected to 2003. Incoming call on Outside line connects to secretary, but is intended for boss. SECRETARY ◆ Lift handset to answer Outside line, ask caller to hold.
NEC-403 DtermSeries i UG Insid6 1/23/03 BOSS ◆ Hears 12:31 PM Page 37 Option 3 Secretary’s station number burst of tone, Answer key flashes. LCD display indicates: CW presses Answer and converses with Secretary. Outside line is placed on hold. ◆ Boss 2001 (Time Display) ◆ Secretary is returned to Outside line. DO NOT DISTURB Option 1 presses Answer and converses with secretary. Outside line is placed on hold. ◆ Boss ◆ Press Speaker. ◆ Secretary hangs up. Boss is connected to Outside line.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 38 TIMED REMINDER TO CANCEL Example: Station 2000 wants to be reminded of a 9:00 a.m. meeting. or dial Timed Reminder access code. ◆ Press Timed CNCL Reminder access code. ◆ Press Speaker. Reminder key dial tone. Reminder key and # or dial Timed TO SET ◆ Press Timed ◆ Press Speaker. Receive ◆ Receive SET 0900 set tone. ◆ Press Speaker key. (Time Display) ◆ Dial the desired reminder time in military format, receive set tone.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 39 PRIVACY RELEASE RETURN MESSAGE SCHEDULE Example: Dterm Station B is engaged in a conversation, and allows Dterm Station A to enter the call in progress. NOTE: With Display Dterm. Allows station user to register a return schedule when leaving the office and have the schedule display on the calling Dterm LCD. ◆ Station 2000, while engaged in conversation, presses Conf key. Conf key flashes.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 40 TO CANCEL DIAL MESSAGE 0 IN:BACK HH:MM ◆ Press Speaker. Receive dial tone. 1 OUT:BACK HH:MM ◆ Dial CNCL 2 AWAY:BACK MM:DD 3 VACATION MM:DD Return Message schedule cancel code. ◆ Receive (Time Display) set tone. ◆ Press Speaker. ◆ If 0 or 1: dial desired military time. ◆ If 2 or 3: dial month and day. Example: June 24=0624. ◆ Receive IN:BACK NOTE: Access to feature is based on data assignment.
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 41 NAME DISPLAY DIAL PAD KEY 1 2 3 4 5 NOTE: Display Dterm. A name with up to 8 characters can be entered to display the name on other Dterm telephones when making a call. ◆ Press Speaker. Receive 1 1 . . . .
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 42 QUICK REFERENCE GUIDE OUTSIDE LINE QUEUING-OUTSIDE LINE CALL BACK SET SET 9 *1 CANCEL #1 CALL FORWARDING–ALL CALLS ENTRY CANCEL *5 #5 CALL FORWARDING–NO ANSWER/ BUSY LINE CALL FORWARDING–DESTINATION ENTRY CANCEL ENTRY CANCEL SET CANCEL *6 #6 *7 #7 *8 #8 ** *# #* ## 0 11 DO NOT DISTURB LAST NUMBER REDIAL ACCOUNT CODE STATION SPEED DIALING SYSTEM SPEED DIALING OPERATOR CALL CALL HOLD ENTRY ORIGINATE ORIGINATE INTERNAL ZONE PAGING GROUP
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 43 NOTES 43
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 44
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 45 Soft Keys (4) LCD Help Exit Call Indicator Lamp Help FEATURE RECALL PROGRAMMABLE KEYS CONF (Conference) Flexible Line / Feature Keys (Programmable by telephone system administrator) REDIAL PROGRAMMABLE KEYS ANSWER One-Touch Speed Dial / Feature Keys (Programmable by user) DIRECTORY MESSAGE MIC (Microphone) Lamp TRANSFER SPEAKER Built-in Microphone < > HOLD UP/ DOWN ( )
NEC-403 DtermSeries i UG Insid6 1/23/03 12:31 PM Page 46 For more information contact: ©NEC America, Inc. 2002 NEAX and Dterm are registered trademarks of NEC Corporation. FPO BAR CODE 188295 NEC America, Inc. Corporate Networks Group 6555 N. State Highway 161 Irving Texas 75039 Visit our Web site at www.cng.nec.