Warranties

NECCare Service
NECCare HDD Replacement Program customers in the
continental U.S. and Canada have one phone number to use
when calling for support. Calls for initiating a replacement
request should be made b y calling 1-877-NEC-0064. Be
prepared to provide the Serial Number to your server to NEC
for quick response.
NEC Corporation of America may require that you provide the
original bill of sale or receipt as proof of purchase in order to
be serviced under the Retention Program. Please retain such
proof of purchase with your records
For easy reference, write down your Servers Serial Number
here and keep this document in a safe and accessible location.
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When arranging for a repair or replacement, you will speak
with a trained technician. The technician will determine
whether you have a hardware or software failure and then will
provide you with the appr opriate service options. You may be
given a reference number that you should retain for your
records.
If NEC authorizes on-site service for your repair, a qualified
technician will arrive at your site the next business day from
the time of dispatch. If you are located outside of a service
coverage area, travel charges will be applied.
Limitation of Damages and Implied Warranties
NEC Corporation of America's sole liability for any defective
product is limited to the repair or replacement of the product
at our option. NEC Corporation of America shall not be liable
for:
1. Damage to other property caused by any defects in this
product, damages based upon inconvenience, loss of use of
the product, loss of time or data, commercial loss; or
2. Any other damages of any kind.
NEC CORPORATION OF AMERICA MAKES NO OTHER
EXPRESS WARRANTY WITH RESPECT TO THIS
PRODUCT. ANY IMPLIED WARRANTIES, INCLUDING
BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS, ARE LIMITED IN
DURATION TO THE TERM OF THE EXPRESS
WARRANTY STATED HEREIN. LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAM AGES UNDER
ANY WARRANTIES IS EXCLUDED TO THE EXTENT
PERMITTED BY LAW.