N8100-1023F/1024F NEC Express5800/140Rc-4 User's Guide 1st Edition 10-2004 ONL-3107cN-140Rc4-100-99-0410
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and /or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Keep this User’s Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User’s Guide for your safety to use the server. The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards. Server components with possible danger are indicated with a warning label placed on or around them as well as described in this User’s Guide.
SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause the clip of a hand. Indicates that improper use may cause fumes or fire. Indicates a general notice or warning that cannot be specifically identified. Indicates that improper use may cause loss of eyesight due to laser beam.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Trademarks NEC ESMPRO and NEC EXPRESSBUILDER are trademarks of NEC Corporation. Microsoft, Windows, Windows 2000, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered trademarks of Intel Corporation. Xeon is a trademark of Intel Corporation. Novell and NetWare are registered trademarks of Novell, Inc. of the United States. Datalight is a registered trademark of Datalight, Inc.
i PREFACE Welcome to the NEC Express5800/140Rc-4 server. The NEC Express5800 server holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a client-server system and provides high-speed processing and superior reliability. Read this User’s Guide thoroughly to fully understand handling of the server and appreciate its functions to the maximum extent.
ii ABOUT THIS USER'S GUIDE This User’s Guide is a guide for proper setup and use of the server. This User’s Guide also covers useful procedures for dealing with difficulties and problems that may arise during setup or operation of the server. Keep this manual for future use. The following describes how to proceed with this User’s Guide.
iii Text Conventions The following conventions are used throughout this User’s Guide. "SAFETY INDICATIONS" provided earlier. For safety symbols, see IMPORTANT: Items that are mandatory or require attention when using the server. NOTE: Notes give important information about the material being described. IN THE PACKAGE The carton contains various accessories, as well as the server itself. See the packing list to make sure that you have everything and that individual components are not damaged.
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v CONTENTS Preface ..............................................................................................................................................i About This User's Guide..................................................................................................................ii In the Package.................................................................................................................................iii Chapter 1 Notes on Using Your Server.........................
vi Using Your Server...................................................................................................................... 2-25 Front Bezel ............................................................................................................................ 2-25 POWER Switch ..................................................................................................................... 2-26 POST ....................................................................................
vii Chapter 5 Installing the Operating System with Express Setup............................... 5-1 About Express Setup ....................................................................................................................5-2 Microsoft Windows Server 2003 ..................................................................................................5-4 Installation Notice ....................................................................................................................
viii Chapter 7 Maintenance.................................................................................................. 7-1 Making Backup Copies................................................................................................................ 7-1 Cleaning....................................................................................................................................... 7-2 Cleaning the Server .............................................................................
ix Off-Line Maintenance Utility .....................................................................................................8-44 Starting the Off-line Maintenance Utility...............................................................................8-45 Features of Off-line Maintenance Utility ...............................................................................8-46 Resetting the Server.......................................................................................................
x Appendix D Installing Windows Server 2003 ............................................................. D-1 Before Installing Windows Server 2003 ......................................................................................D-1 Installing Service Pack ............................................................................................................D-1 Updating System .....................................................................................................................
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server.
1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your sales representative. The following Symbols have the same meaning. Old symbol: New symbol:.
Notes on Using Your Server 1-3 SAFETY NOTES This section provides notes on using your server safely. Read this section carefully to ensure proper and safe use of the server. For symbols, see "SAFETY INDICATIONS" provided earlier. General WARNING Do not use the server for services where critical high availability may directly affect human lives.
1-4 Notes on Using Your Server CAUTION Keep water or foreign matter away from the server. Do not let any form of liquid (water etc.) or foreign matter (e.g., pins or paper clips) enter the server. Failure to follow this warning may cause an electric shock, a fire, or a failure of the server. When such things accidentally enter the server, immediately turn off the power and disconnect the power plug from the outlet. Do not disassemble the server. Contact your service representative.
Notes on Using Your Server 1-5 Notes on Installing and Accessing the Rack Cabinet CAUTION Do not carry or install the rack cabinet only by a single person. More than one person is required to carry or install the rack. Failure to follow this instruction may cause the rack to fall to result in personal injury and/or breakages of surrounding devices. In particular, a high rack (such as 44U rack) is unstable if it is not fixed by stabilizers.
1-6 Notes on Using Your Server Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. CAUTION Plug in to a proper power source. Use a proper wall outlet. Use of an improper power source may cause a fire or a power leak. Do not install the server where you need an extension cord.
Notes on Using Your Server 1-7 Installation, Relocation, Storage, and Connection CAUTION Never attempt to lift the server only by yourself. Your server weighs 33 kg (depending on its hardware configuration). Carrying the server only by yourself may strain your back. Hold the server firmly by its bottom with another person to carry it. Do not hold the front bezel to lift the server. The front door may be disengaged from the server, causing personal injury.
1-8 Notes on Using Your Server CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off the server and unplug the power cord from a power outlet before installing/removing any optional internal device or connecting/disconnecting any interface cable to/from the server.
Notes on Using Your Server 1-9 Cleaning and Working with Internal Devices WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this manual. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server. Do not look into the CD-ROM drive. A laser beam used in the CD-ROM drive is harmful to the eyes.
1-10 Notes on Using Your Server CAUTION Hot surface Immediately after the server is powered off, its internal components such as hard disks are very hot. Leave the server until its internal components fully cool down before installing/removing any component. Make sure to complete board installation. Always install a board firmly. An incompletely installed board may cause a contact failure, resulting in smoking or fire. Protect the unused connectors with the protective cap.
Notes on Using Your Server 1-11 During Operation CAUTION Avoid contact with the server during thunderstorms. Disconnect all the power plugs from the outlet when a thunderstorm is approaching. If it starts thundering before you disconnect the all power plugs, do not touch any part of the server including the cables. Failure to follow this warning may cause a fire or an electric shock. Keep animals away from the server. Failure to follow this warning may cause a fire or an electric shock.
1-12 Notes on Using Your Server FOR PROPER OPERATION Observe the following notes for successful operation of the server. notes will cause malfunctions or failures of the server. Use of the server ignoring the Install the server in a place that meets requirements for successful operation. For details, see Chapter 3, "Setting Up Your Server." Do not delete the hard disk partition exclusively provided for maintenance of the server although it may appear on the OS.
Notes on Using Your Server 1-13 Store the unit under the storage condition (temperature: -10°C - 55°C, humidity: 20% 80%, without condensation) to allow built-in devices and the unit to operate correctly in the next operation. Make sure to use optional devices supported by the server. Some non-supported devices may be physically installed/connected but cause failures of the server as well as a malfunctions of the server. NEC recommends you use NEC's genuine products.
1-14 Notes on Using Your Server TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: NEC Express server Make sure to provide this manual along with the server to a third party. IMPORTANT: About data on the hard disk Be sure to take appropriate measures not to leak important data (e.g., customers' information or companies' management information) on the removed hard disk to any third parties.
Notes on Using Your Server 1-15 CONSUMABLES Your server contains some components that are only good for a limited period of time and require replacement, such as fans, the internal CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.
1-16 Notes on Using Your Server USER SUPPORT When the server needs after-sales service, check if the warranty is still valid, and determine which service is necessary as indicated on the "Certificate". Before Asking for Repair, do the following when the server appears to fail: 1. Check if the power cord and the cables to other devices are properly connected. 2. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it. 3.
Notes on Using Your Server 1-17 Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer: • You sit on a chair with your back straight. • Your hands are parallel with the floor when you put them on the keyboard.
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Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.
2-2 General Description OVERVIEW Your server is a highly reliable, high-powered, fault-tolerant, high-capacity, multiprocessing server based on the Intel Xeon Processor MP. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
General Description 2-3 Top View 2 1 1 2 Front access cover Open the front access cover • to replace any defected fan with a normal one. The fans are hot-swappable. Do not remove any fans which are not defected. If a fan is defected, do not replace it by yourself but contact your service representative to request the replacement. • to install or remove optional 5.25-inch device and change some internal cable connections.
2-4 General Description Front View See "Lamps" described later. 1 2 1 2 1 2 Front bezel Remove the front bezel when you access to the POWER/SLEEP switch, the CD-ROM drive, or the floppy disk drive or install or remove a hard disk drive from the 3.5-inch hard disk bay. The front bezel can be locked by using the attached security key.
General Description 2-5 Front View (with Front Bezel Removed) See Chapter 8 for detail information on lamp indication. 1-1 1-2 5-1 5-2 5-3 1-3 8 2 1 2 3 4 5 6 7 8 3 4 6-1 6-2 6-3 7 Power supply unit The power supply unit supplies DC powers to the server. The slot 1-3 is for optional slot. Power lamp When the power of the server is turned on, the lamp goes on green.
2-6 General Description Front View (Switches and Lamps) See Chapter 8 for detail information on lamp indication. 1 2 3 9 1 2 3 4 5 6 7 8 9 10 11 12 4 10 5 6 7 11 11 12 8 Serial port B connector The serial port B connector is used to connect the server to a device with the serial interface. The server cannot be directly connected to a leased line through the connector. IMPORTANT: Only the RJ-45 serial interface cable can be connected to this port.
General Description 2-7 Rear View See Chapter 8 for detail information on lamp indication. 1 2 3-1 3-2 4 5 6 7 8 20 13-1 9 10 11 12 2 3 4 5 6 6 7 15 16 13-2 17 1 14 18 17 19 21 AC inlet 1 The AC inlet 1 is connected with the power cord coming with the server. AC inlet 2 The AC inlet 2 is used when the additional power supply unit is installed in the server. ICMB-1 (left) ICMB-2 (right) connector The ICMB connector is connected to a device having the ICMB interface.
2-8 General Description 8 9 10 11 12 13 14 15 16 17 18 19 20 21 UID lamp (blue) This lamp is lit when the UID switch is pressed. Keyboard connector The keyboard connector is connected with PS/2 type keyboard. Mouse connector The mouse connector is connected with the PS/2 type mouse. Serial port A connector The serial port A connector is connected with a device having the serial interface. The server can't directly be connected to a leased line through the connector.
General Description 2-9 Internal View 3 4 2 5 6 1 7 1 Fan bay (6 Cooling fans are located in this bay.
2-10 General Description Electronics Bay 2 1 3 4 5 1 Hot-plug PCI board slots 2 Non-hot-plug PCI board slots 3 Dummy sponge 4 Processor board 5 Baseboard
General Description 2-11 Baseboard 1-4 1-3 1-2 1-1 2 3 4 5 6 7 8 9 5 19 18 10 17 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 16 15 14 13 12 11 Additional PCI board slots (8slots) 1-1: PCI#1 and 2 (1st PCI Bus, 32-bit, 33MHz, 5V PCI (arranged from right to left)) 1-2: PCI#3 and 4 (3rd PCI Bus, 64-bit, 100MHz, 3.3V PCI–X (arranged from right to left)) 1-3: PCI#5 and 6 (4th PCI Bus, 64-bit, 100MHz, 3.
2-12 General Description Processor Board 3 4 2 5 1 6 5 1 CPU1 socket (the default processor is installed in this socket) 2 CPU2 socket (the optional processor should be installed in this socket) 3 CPU3 socket (the optional processor should be installed in this socket) 4 CPU4 socket (the optional processor should be installed in this socket) 5 Baseboard interface connectors 6 Memory board interface connector
General Description 2-13 Memory Board 1 2 1 2 DIMM socket The default DIMMs are installed in the sockets 1 to 4. The optional DIMMs should be installed in the sockets 5 to 12. To enable the online sparing / memory mirroring feature, see Chapter 9 "DIMM".
2-14 General Description STANDARD FEATURES High performance Intel XeonTM Processor MP N8100-1023F: 2.
General Description 2-15 Power Supplies The system contains two auto-sensing 430 watt power supplies at an operating frequency of 50/60 Hz. A third optional power supply may be added as part of a fault-tolerant hot-swap design. With three power supplies installed, in the unlikely event of a power supply failure, the load is transferred to the remaining power supply without interruption to normal operation. In this case the faulty power supply can be replaced without powering down the system.
2-16 General Description Memory Mirroring Feature Memory mirroring is a new high-availability feature on your server. Memory mirroring allows the server to continue operation if a DIMM error is encountered. With memory mirroring, one degraded memory group is automatically disengaged and the operation is switched to the other memory group. This brings the reliability of the system to memory uncorrectable error without any service interruption and without compromising system availability.
General Description 2-17 SAF-TE Logic The SCSI backplane includes SAF-TE (SCSI Accessed Fault Tolerant Enclosure) logic that provides an interface to the disk subsystem that supports status signals, hot swapping drives, and enclosure monitoring. The transport mechanism for the standardized alert detection and status reporting is the SCSI bus. Disk drives, power supplies, cooling fans, and temperature are continually monitored and the conditions then reported over the SCSI bus to the system.
2-18 General Description System Board Features The following subsections describe the system board major components. Processor The processor board accommodates one to four Intel Xeon processor MP with 512k/1MB cache in the FC-PGA2 package. DIMM Memory The memory board contains twelve 168-pin DIMM slots each supporting 72-bit ECC (64-bit main memory plus ECC) registered PC-200 Double Data Rate (DDR) DIMMs. Memory is partitioned in three banks.
General Description 2-19 SCSI Controller The baseboard includes an embedded Adaptec AIC-7902, which contains two independent channels. You can enable or disable the SCSI controller in BIOS Setup. Both channels support 16-bit SE or LVD SCSI operations at the following speeds: Ultra320 (320 MB/sec) Ultra160 (160 MB/sec) Ultra 2 (80 MB/sec) Ultra Wide SE (40 MB/sec) The baseboard provides active terminators, termination voltage, resettable fuses, and protection diodes for both SCSI channels.
2-20 General Description The 82544 controller supports the following features: Direct 32/64-bit, 33/66-MHz interface to the PCI bus Integrated IEEE 802.3 1000BASE-T, 100BASE-TX, and 10BASE-T Integrated third-generation MAC and proven IEEE 803.3ab compatible PHY Full duplex support for 10-Mbps, 100-Mbps, and 1000 Mpbs operation Descriptor ring management architecture optimized to deliver both high performance and PCI/PCI-X bus efficiency Low power +3.
General Description 2-21 Degradation Feature The degradation feature automatically isolates a failed DIMM, processor, or cooling fans to assure continuous operation of the server when the POST (Power On Self-Test, self-diagnosis program after power on) detects such a DIMM, processor, or cooling fans. Failed DIMMs, processors, and cooling fan may be identified on the screen that the POST displays, or with the BIOS setup utility, "SETUP.
2-22 General Description Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches. Security with Mechanical Locks and Monitoring The front bezel of the server contains a mechanical lock to prevent access to the front of the computer chassis. The computer chassis includes an intrusion switch for the front access cover.
General Description 2-23 NEC EXPRESSBUILDER The CD-ROM that comes with your server contains a setup utility called "NEC EXPRESSBUILDER." When you have first installed the server or append features to the server, use the NEC EXPRESSBUILDER to set up your server. Refer to Chapter 6 for details. The major functions of the NEC EXPRESSBUILDER are: To install the OS. It installs an operating system. To diagnose the system. It diagnoses the server. To create a support disk.
2-24 General Description NEC ESMPRO The NEC ESMPRO is server management software that runs on the OS. The NEC ESMPRO includes the NEC ESMPRO Manager for the server monitoring terminal and the NEC ESMPRO Agent for the NEC Express server. NOTE: For details of major functions of the NEC ESMPRO, system configuration and setups with the NEC ESMPRO, see Chapter 6. Available functions of the NEC ESMPRO depend on the OS you install. Ask your service representative for details.
General Description 2-25 USING YOUR SERVER This section describes basic operations of your server including how to use devices such as the floppy disk drive and the CD-ROM drive. See Appendix B for notes on using the floppy disk, CDROM, and accessories including the keyboard and the mouse. Front Bezel Remove the front bezel to power on/off the server, to access the floppy disk drive and CD-ROM drive, and to install/remove hard disks to the 3.5-inch hard disk bay.
2-26 General Description POWER Switch Use the POWER switch to turn on/off the server. Power On Press the POWER switch on the front of the computer chassis. The POWER/SLEEP lamp lights in green. POWER/SLEEP lamp POWER switch IMPORTANT: If the power cord is connected to a power control device such as a UPS (Uninterruptive Power Supply), make sure that the power control device is powered. If the power cord is connected to the server, an initial diagnosis of the hardware starts.
General Description 2-27 POST POST (Power On Self-Test) is the self-diagnosis feature saved in the baseboard of the server. When the power of the server is turned on, POST automatically runs to check the baseboard, memory board, CPU, keyboard, and mouse. During POST messages indicating the starts of several BIOS setup utilities may also appear. At the shipment of the server, it is set to have the NEC logo appear on the display unit during POST.
2-28 General Description POST Flow The flow of operations executed by POST is sequentially described below: IMPORTANT: Depending on the system configuration, message "Press Any Key" requesting key entry may appear on the display screen. This is requested by BIOS on an installed optional board. See the explanation described in the manual for the option and press any key. 1. After power-on, POST is activated to start the memory check.
General Description 2-29 3. Displays the SCSI ID numbers used by the connected SCSI devices on the screen. 4. If one or more disk array controllers are installed, displays the message prompting you to start the Disk Array BIOS setup utility. Start the utility according to the message if you need to change the settings. Refer to the manuals of the disk array controllers for details. Without any entry, any of the following messages appears. 5.
2-30 General Description NOTE: The operation or utility to be started at each key entry is described below. These operations or utilities may not always be started. Esc Press Esc to display the boot menu at the end of POST. This menu allows you to select the device to be started. Boot Menu 1. 2. 3. 4. 5. CD-ROM Drive +Removable Devices +Hard Drive IBA 4.0.19 Slot 0003 IBA 1.0.17 Slot 0103 7. F2 Press F2 to start the BIOS setup utility.
General Description 2-31 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 8 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance. Power Off Follow the procedure below to power off the server.
2-32 General Description SLEEP Switch The SLEEP switch allows you to save almost all power of the server (power-saving mode or sleep mode). NOTE: To use the SLEEP switch, an OS supporting the sleep feature is required. (Available for Windows 2000.) SLEEP switch POWER/SLEEP lamp Press the SLEEP switch on the front of the server to place the server in the power-saving mode. (The POWER/SLEEP lamp blinks.
General Description 2-33 Floppy Disk Drive Your server is provided with the 3.5-inch floppy disk drive on its front to write/read data to/from a floppy disk. Your server supports the following 3.5-inch floppy disks: 2HD floppy disk (double-sided high-density track type) Stores data of 1.44MB. 2DD floppy disk (double-sided double-density track type) Store data of 720KB. Make sure that the server is powered (the POWER/SLEEP lamp is lit) before inserting a floppy disk into the floppy disk drive.
2-34 General Description NOTE: Use of the floppy disk The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position. Do not write anything directly onto the disk surface with a pencil or ball-point pen. Do not open the shutter. Do not use the floppy disk in a dusty place.
General Description 2-35 CD-ROM Drive Your server is provided with the CD-ROM drive on its front to read data from a CD-ROM (readonly compact disk). The CD-ROM provides larger and faster data read than the floppy disk. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details. ■ Do not leave the tray ejected from the CD-ROM drive.
2-36 General Description 5. As shown in the figure below, hold the tray with a hand and press the CD-ROM with fingers of another hand to make the hole of the CD-ROM fit to the rotor at the center of the tray. Rotor Press this part of CD-ROM. 6. Push the front of the tray lightly to retract it into the drive. IMPORTANT: If a noisy sound in driving the CD-ROM drive occurs after setting a CD-ROM, set it again correctly.
General Description 2-37 After taking out the CD-ROM, return the tray into the drive. When you fail to eject the CD-ROM tray with the Eject button and take out the CD-ROM from the server, follow the procedure below. 1. Press the POWER switch to power off the server. (The POWER/SLEEP lamp goes off.) 2. Insert a metal pin of approximately 1.
2-38 General Description NOTE: Use of the CD-ROM Keep the following notes in mind to use the CD-ROM for the server: For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed. Do not drop the CD-ROM. Do not place anything on the CD-ROM or bend the CD-ROM. Do not attach any label onto the CD-ROM. Do not touch the signal side (nothing is printed on this side) with your hand.
Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system, on a step-by-step basis.
3-2 Setting Up Your Server SETUP FLOW Follow the flowchart below to set up the server. Selecting a site Select a suitable site for the server. Unpacking the system Unpack the server and accessories from the chipping carton box. Assembling the rack-mount system Assemble the 19-inch rack cabinet and install the server. Connecting peripheral devices Connect peripheral devices to the server. Connecting the power cord Connect the power cord to the server.
Setting Up Your Server 3-3 SELECTING A SITE Installation Your server unit should be mounted in a standard EIA 19-inch rack cabinet. Installation of Rack Refer to the documentation attached to the rack or contact your service representative for rack installation of the server unit. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 13 to 1-8 for details.
3-4 Setting Up Your Server Before you begin the rack installation review the following guidelines. Do Not: Locate a rack in a narrow space that would inhibit devices from being pulled out from the rack completely. Locate the rack on a floor that cannot bear the total weight of the rack and devices mounted in the rack. Locate the rack in a place where stabilizers cannot be installed or where the rack can be installed only after proper earthquake-resistant is constructed.
Setting Up Your Server 3-5 UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
3-6 Setting Up Your Server ASSEMBLING THE RACK-MOUNT SYSTEM This subsection provides the instructions for the rack-mount server unit into a standard EIA 19-inch rack cabinet. This subsection also describes the removal procedures for the rack mount server unit from the 19inch rack cabinet. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 13 to 1-8 for details.
Setting Up Your Server 3-7 ESD Precaution An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system.
3-8 Setting Up Your Server No. 1 2 3 4 5 6 7 8 9 Item Front bezel Slide rail assembly (L) Slide rail assembly (R) Cable arm Adapter bracket Handle (L) Handle (R) Arm bracket (700) Arm bracket (900) 10 11 12 13 14 15 16 17 18 19 Arm stopper Template Tie-wrap Lock spring Screw-A Screw-B Screw-C Screw-D Washer-A Washer-B Q'ty 1 1 1 1 1 1 1 1 1 1 1 6 1 6 7 14 6 12 4 Remarks "L" is stamped on the rail. "R" is stamped on the rail.
Setting Up Your Server 3-9 Installation Procedure Install the server on the rack in the following procedure. 1. Define the position (height) at which the server is installed by using templates. The templates have the same vertical size as the server. Put the templates on the front and rear of the rack to locate them. The installation positions of the core nuts and slide rail assembly are specified on the templates.
3-10 Setting Up Your Server 2. Install the core nuts coming with the rack at the positions defined by the templates. Install four core nuts (two for each of left and right sides) on the front face of the rack from the inner side. The server is fixed to the rack with the core nuts, four screws C, and four washers A. Install two core nuts from the inner side of the rear of the rack (at the left side when you faces the rear of the rack).
Setting Up Your Server 4. 3-11 Install an inner rail on one side of the server with three screws A in the direction shown in the figure. Release lever NOTE: Each inner rail may be used at either of the left and right sides. However, use the proper inner rail to each slide rail assembly from which the rail has been removed so that the direction of the inner rail can be fit to the slide rail assembly. 5. Install the other inner rail on the other side of the server by steps 3 and 4 above. 6.
3-12 Setting Up Your Server 7. After removing the screw located on the rear of the server, install the adapter bracket on the rear of the server with a single screw B and a screw removed before. Screw removed from the rear of the server. Screw B 8. Install the lock spring to the holes at the both sides of the AC inlet.
Setting Up Your Server 9. 3-13 Loosen the three screws with which the slide bracket of the slide rail assemble is fixed. This step is required to match the length of the slide rail assembly with the depth of the rack (distance between the front and rear supports). If the three screws are loosened, the slide bracket may be slid in the front or rear direction. Screws 10. Locate the slide rail assembly on the right side of the rack frame at the position defined by the template.
3-14 Setting Up Your Server 11. Fix the slide rail assembly with four screws C (two on each of the front and rear sides) and four washers A (two on each of the front and rear sides). NOTES: Make sure that the frame tips on the slide rail assembly are contact to the rectangular hole frames of the rack properly and the four screw holes of the rail can be seen through the mating rectangular holes of the rack Check that the slide rail assembly is located to the level. 12.
Setting Up Your Server 14. 3-15 Hold the server by more than one person to mount it on the rack. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details. ■ ■ ■ Do not lift the server only by a single person. Do not pinch your fingers with mechanical component. Do not push the release lever with fingers.
3-16 Setting Up Your Server NOTE: The slide rail assembly installed in the rack contains a slide rail called the bearing rail. The bearing rail can be moved freely in the slide rail assembly. To install the server in the rack securely, slide the bearing rail to the front of the rack to put the plastic components at the tip of the rail and the inner rail into the server.
Setting Up Your Server 16. 3-17 Install the arm bracket on the mount face at the rear of the rack or the slide rail assembly. Mount face Mount face NOTE: Two types of arm brackets are provided to be fit to any distance between the front and rear mount faces of the rack. Use arm bracket (700) if the distance between the front and rear mount faces of the rack is 700 or 743 mm. Use arm bracket (900) for the rack having the depth of 760 or 900 mm.
3-18 Setting Up Your Server For the distance between the mount faces at the front and rear faces of the rack being 760 mm: Fix arm bracket (900) to the screw holes nearest to the rear face among the rear holes on the slide rail assembly using two screws D. Arm bracket (900) For the distance between the mount faces at the front and rear faces of the rack being 900 mm: Fix arm bracket 900 to the screw holes nearest to the front face among the rear holes on the slide rail assembly using two screws D.
Setting Up Your Server 17. 3-19 Install the other end of the cable arm on the arm bracket installed in step 16. For the distance between the mount faces at the front and rear of the rack being 700 mm: Fix the arm bracket with two screws D and two washers B at the position shown in the figure below.
3-20 Setting Up Your Server For the distance between the mount faces at the front and rear of the rack being 760 or 900 mm: Fix the arm bracket with four screws D and four washers B at the position shown in the figure below (the figure below shows the example with the distance between the mount faces at the front and rear of the rack being 900 mm). Arm bracket (900) 18. Push the server into the rack once to check the installation position.
Setting Up Your Server 21. Install the front bezel. Now the installation is completed.
3-22 Setting Up Your Server Removal Procedure More than one person should remove the server from the rack. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. ■ ■ ■ ■ ■ Do not lift the server only by a single person. Do not pinch your finger with mechanical components. Note high temperature. Do not pull out a device from the rack if the rack is unstable.
Setting Up Your Server 4. 3-23 Remove four screws C located at both side of the front face of the server to fix it. 2 1 Unlock Lock 5. Hold the handle to pull out the server from the rack slowly and carefully. The server clicks to be latched. 6. Push the left and right release levers to release the latch and then pull out the server from the rack slowly. Release lever IMPORTANT: Push each release lever using a driver or a similar tool.
3-24 Setting Up Your Server CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors for wide variety of peripheral devices on its front and rear. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices. CAUTION Observe the following instructions to use the server safely.
Setting Up Your Server Device with the serial interface (e.g., Management PC) 3-25 Device with the USB Interface (e.g., keyboard) FRONT Finally connect the provided power cord to the receptacle. If connecting the server to UPS, see the explanation below.
3-26 Setting Up Your Server Connection to Serial Ports Various types of serial devices can be connected to the RJ-45 serial ports on the front or rear panels of the server. Some devices require the setting of the jumper pin (JP25) on the baseboard to be changed according to the DCD/DSR signal specification, or they need to be connected via an optional serial port conversion cable. There are two kind of cables in optional serial portconversion cable set.
Setting Up Your Server 3-27 Connection between the RJ-45 Serial Port and a Modem To connect a modem to the RJ-45 serial port, use the optional "serial port conversion cable" with the "R" label attached. Be careful not to use the other one with the "F" label attached. Set the jumper pin to "DCD+DSR" (factory-set). IMPORTANT: Make sure of the icon of the server, and be sure to connect the cable to serial port B. Be careful not to connect to a LAN port by mistake.
3-28 Setting Up Your Server Connection between the RJ-45 Serial Port and a UPS To connect a UPS to the RJ-45 serial port, use the optional "serial port conversion cable" with the "R" label attached. Be careful not to use the other one with the "F" label attached. Set the jumper pin to "DCD+DSR" (factory-set). IMPORTANT: Make sure of the icon of the server, and be sure to connect the cable to serial port B. Be careful not to connect to a LAN port by mistake.
Setting Up Your Server 3-29 Connection between the RJ-45 Serial Port and a Management PC (DB9), etc. To connect equipment such as a management PC having a DB9-type serial connector to the RJ-45 serial port, use the optional "serial port conversion cable" with the "R" label attached. Be careful not to use the other one with the "F" label attached. Set the jumper pin to "DCD+DSR" (factoryset). IMPORTANT: Make sure of the icon of the server, and be sure to connect the cable to serial port B.
3-30 Setting Up Your Server Connection between the RJ-45 Serial Port and Device Needing a DCD/DSR Signal If a "terminal concentrator" or the like is to be connected to the RJ-45 serial port, thoroughly read the instruction manuals of the connection-destination equipment and cable before starting the connection. Set the jumper pin of this server to "DCD" or "DSR" in accordance with the signal that the connection-destination equipment needs.
Setting Up Your Server JP25 : Strapped RJ-45 serial port Serial port conversion cable (with the R label attached) DTE-DTE cross cable DTE Serial port conversion cable (with the R label attached) DTE-DTE cross cable DTE JP25 : Strapped RJ-45 serial port 3-31
3-32 Setting Up Your Server Connection to External SCSI Devices Two Ultra 320 SCSI connectors are equipped with the baseboard in your server. Ultra 320 SCSI (A) connector is used to connect the internal SCSI hard disk drives. Ultra 320 SCSI (B) connector is used to connect the internal 5.25-inch SCSI file device or external SCSI devices. The internal SCSI cable for 5.25-inch SCSI file device is connected to Ultra 320 SCSI (B) connector at the factory.
Setting Up Your Server 3-33 CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 13 to 1-8 for details. ■ Do not hold the power plug with a wet hand. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
3-34 Setting Up Your Server To connect the power cord from the server to an interruptive power supply (UPS), use service outlets on the rear of the UPS. The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT. (They may be called "OUTPUT1" and "OUTPUT2".) To control power supply with an application (NEC ESMPRO UPSController) that controls the UPS, connect the power cord to an SWITCH OUT outlet. For constant power supply, connect the power cord to a UN-SWITCH OUT outlet.
Setting Up Your Server 3-35 TURNING ON THE SERVER Turn on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: Some optional boards require setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch. Check on the board specifications to find out whether it requires preinstallation setups before actually installing the board.
3-36 Setting Up Your Server The POWER/SLEEP lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete). The POST runs diagnostics, initializes the server, sets interrupt vectors, detects installed peripheral devices, and boots the operating system (if installed). See Chapter 2 for detailed description on POST.
Setting Up Your Server INSTALLING OPERATING SYSTEM See Chapter 5 for installing the Microsoft Windows 2000. To install the other operating system listed above, contact your service representative. IMPORTANT: Use NEC EXPRESSBUILDER for initial setup of your server. The NEC EXPRESSBUILDER is a support software for the server. It simplifies the process of installing and configuring your server. See Chapter 6 for details on NEC EXPRESSBUILDER.
3-38 Setting Up Your Server (This page is intentionally left blank.
Chapter 4 Configuring Your Server This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run.
4-2 Configuring Your Server Starting SETUP Utility To run the SETUP utility, perform the following procedures: 1. Turn on the power of the server. The NEC logo appears on the screen (the POST screen may appear depending on the setting in SETUP.). After a while, any of the following messages appears at the bottom of the screen.
Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Setup item menu Indicates there are submenus. Online help window Parameter (high-lights upon selection) menu Explanation of key functions Cursor (↑, ↓): Cursor (←, →): – and +: Enter Esc F1: F9: F10: Selects an item on the screen. The highlighted item is currently selected.
4-4 Configuring Your Server Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. Link with Management Software To link with the temperature monitoring feature of NEC ESMPRO Agent Select [Server] - [Thermal Sensor] - [Enabled]. To control power supply of the server with NEC ESMPRO Manager via the network Select [Advanced] - [Advanced Chipset Control] - [Wake On Lan] - [Enabled]. Select [Server] - [AC-LINK] - [StayOff].
Configuring Your Server 4-5 Memory To enable the memory degradation feature Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed memory (DIMM board) status Select [Advanced] - [Memory Configuration] and check the status indications. The on-screen DIMM group numbers and socket locations on the baseboard are associated as shown in the following figure. To clear the memory (DIMM board) error information Select [Advanced] - [Memory Configuration] - [Memory Retest] - [Yes] and reboot.
4-6 Configuring Your Server CPU To enable the CPU degradation feature Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed CPU status Select [Main] - [Processor Settings] and check the status indications. The on-screen CPU numbers and socket locations on the baseboard are associated as shown in the following figure. To clear the CPU error information Select [Main] - [Processor Settings] - [Processor Retest] - [Yes] and reboot.
Configuring Your Server Security To set passwords on the BIOS Select [Security] - [Set Supervisor Password] and enter a password. Supervisor password and User password can be set separately, and only User password has a restriction to access to SETUP utility. To enable/disable the POWER switch and DUMP switch To disable Select [Security] - [Power Switch Inhibit] - [Enabled]. To enable Select [Security] - [Power Switch Inhibit] - [Disabled].
4-8 Configuring Your Server PCI Hot Plug To install the PCI board with the PCI hot plug Select [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] [Minimum/Middle/Maximum*] * The setting varies depending on the PCI board subject to the hot plug. See the table below.
Configuring Your Server 4-9 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Main After entering SETUP, the Main menu appears first.
4-10 Configuring Your Server Option System Time System Date Legacy Floppy A Legacy Floppy B Hard Disk Pre-Delay Primary IDE Master/Primary IDE Slave Language Parameter HH:MM:SS MM/DD/YYYY Disabled 1.2MB 5.25" 720Kb 3.5" [1.44/1.25MB 3.5"] 2.88MB 3.5" [Disabled] 1.2MB 5.25" 720Kb 3.5" 1.44/1.25MB 3.5" 2.88MB 3.5" [Disabled] 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21 seconds 30 seconds – English (US) French German Spanish Italian Description Set the time. Set the date.
Configuring Your Server 4-11 Processor Settings Selecting "Processor Settings" on the Main menu shows the following submenu. See the table below for the items. Option Processor Retest Processor Speed Setting Processor 1-4 CPUID Processor 1-4 L2 Cache Size Processor 1-4 L3 Cache Size Hyper-Threading Technology Parameter [No] Yes – Description Clears the error information on the CPU. Indicates the frequency of the CPU. – – A numeral indicates the ID of processor.
4-12 Configuring Your Server Primary IDE Master/Primary IDE Slave Selecting "Primary IDE Master" or "Primary IDE Slave" on the Main menu shows the following submenu. See the following table for the items.
Configuring Your Server Option Transfer Mode Ultra DMA Mode Parameter [Standard] Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/DMA 1 FPIO 4/DMA 4 [Disabled] Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 Description Indicates the data transfer mode between drives controlled by BIOS. *3 4-13 Your Setting Indicates the Ultra-DMA mode of data transfer between drives controlled by BIOS. *3 [ *1 Selectable only when the Type is set to "User". *2 Displayed only when the Type is set to "User".
4-14 Configuring Your Server Advanced The Advanced menu appears if you move the cursor to the position of "Advanced." To display a submenu, position the cursor on a selection that has a submenu (preceded by symbol ³) and press Enter. See the table below for the items.
Configuring Your Server 4-15 Memory Configuration Selecting "Memory Configuration" on the Advanced menu shows the following screen. See the table below for the items. Option DIMM Group #1 #3 Status Parameter Normal Not installed Disabled Memory Retest Extended RAM Step [No] Yes 1MB 1KB Every-Location [Disabled] Online Sparing/Mirroring Memory [Disabled] Sparing Mirroring Description Indicates the current memory status. "Normal" indicates that the memory devices operate normally.
4-16 Configuring Your Server PCI Configuration Selecting "PCI Configuration" on the Advanced menu shows the following screen. Selecting an item on the screen allows the proper submenu to appear.
Configuring Your Server 4-17 Hot-plug PCI Control Selecting "Hot-plug PCI Control" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Reserving memory space for PHP Parameter [Disabled] Minimum Middle Maximum Empty Bus Default Speed - Description Determines memory space at every empty slot for PHP (PCI Hot-plug).
4-18 Configuring Your Server Empty Bus Default Speed Selecting " Empty Bus Default Speed " on the Hot-plug PCI Control submenu shows the following screen. See the table blow for the item. Option PCI Slot 5-6 PCI Slot 7-8 Parameter [PCI 33MHz] PCI 66MHz PCI-X 66MHz PCI-X 100MHz Description Selects the types of PCI board and frequency to be installed to the PCI slots 5 – 6 or 7 – 8.
Configuring Your Server 4-19 Embedded SCSI/Embedded NIC/Embedded Video Controller Selecting "Embedded SCSI", "Embedded NIC", or "Embedded Video Controller" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option SCSI Controller LAN Controller 1 (10/100) LAN Controller 2 (Gbit) Video Controller Option ROM Scan* Parameter [Enabled] Disabled Description Indicates whether the on-board controller is enabled or disabled.
4-20 Configuring Your Server PCI Slot 1 – PCI Slot 8 Selecting each menu on the PCI Configuration submenu shows the following screen. See the table for the item. Option Option ROM Scan Parameter [Enabled] Disabled Description Disables/enables the Option ROM BIOS on the PCI bus. When the graphic accelerator board is installed or the disk array controller or SCSI controller boards to be installed are connected to the hard disk in which OS is installed, set this item to "Enabled.
Configuring Your Server I/O Device Configuration Selecting "I/O Device Configuration" on the Advanced menu shows the following screen.. See the table below for the items. IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears. Reset any item with the yellow asterisk properly.
4-22 Configuring Your Server Option Serial Port A Base I/O Address Interrupt Serial Port B Base I/O Address Interrupt Parallel Port Mode Base I/O Address Interrupt DMA channel Legacy USB Support PS/2 Mouse Parameter Disabled [Enabled] Auto [3F8] 2F8 3E8 2E8 IRQ 3 [IRQ 4] Disabled [Enabled] Auto 3F8 [2F8] 3E8 2E8 [IRQ 3] IRQ 4 Disabled [Enabled] Auto Output Only Bi-directional EPP [ECC] [378] 278 IRQ 5 [IRQ 7] [DMA 1] DMA 3 [Disabled] Enabled Disabled [Enabled] Description Specify whether serial por
Configuring Your Server 4-23 Advanced Chipset Control Selecting "Advanced Chipset Control" on the Advanced menu shows the following screen. Positioning the cursor on a menu (item preceded by symbol "³") and pressing Enter allows the appropriate submenu. See the table below for the items. Option Wake On LAN Parameter [Disabled] Enabled Wake On Ring [Disabled] Enabled Sleep Button [Present] Absent Description Specify whether the remote power-on function through network is enabled or disabled.
4-24 Configuring Your Server PCI Device Selecting "PCI Device" on "Advanced Chipset Control" of the Advanced menu shows the following screen. See the table below for the items. Option PCI IRQ line 1 - 14 PCI IRQ line 17-32 Parameter Disabled [Auto Select] 3 4 5 7 9 10 11 14 15 Description Set the assignment of each of 16 interrupt signals on the PCI bus to a specific IRQ request. Parameters "5," "10," and "11" cannot be selected if they are the same as those set for BMC IRQ in the Server menu.
Configuring Your Server 4-25 Security Positioning the cursor to "Security" shows the following screen. Selectable only when User Password is registered If you press Enter with the selection of either "Set Supervisor Password" or "Set User Password," such a screen as shown below appears (the screen shown in the figure below appears when "Set Supervisor Password" is selected). Specify the passwords on the dialog box.
4-26 Configuring Your Server Option Set Supervisor Password Parameter Up to seven alphanumeics Password on boot [Disabled] Enabled Fixed disk boot sector Secure Mode Timer [Normal] Write Protect 2 min 5 min 10 min 20 min 1 hr [2 hr] [L] Hot Key (CTRL+ALT+) Secure Mode Boot Video Blanking [Disabled] Enabled [Disabled] Enabled Floppy Write Protect [Disabled] Enabled Power Switch Inhibit [Disabled] Enabled Description Press Enter to display the supervisor password input screen.
Configuring Your Server 4-27 Server Positioning the cursor on "Server" shows the Server menu. The items which can be set on the Server menu and their functions are described below. For the setting, first select "System Management" or "Console Redirection" and press Enter to display the proper submenu. See the table below for the items. Option Service Partition Type Clear Event Log Assert NMI on PERR Parameter – Description Indicates the type of the service partition.
4-28 Configuring Your Server Option Boot Monitoring Boot Monitoring Policy Thermal Sensor BMC IRQ Post Error Pause AC-LINK Parameter [Disabled] 5 Minutes 10 Minutes 15 Minutes 20 Minutes 25 Minutes 30 Minutes 35 Minutes 40 Minutes 45 Minutes 50 Minutes 55 Minutes 60 Minutes [Retry 3 Times] Retry Service Boot Always Retest Disabled [Enabled] Disabled 5 10 [11] Disabled [Enabled] Stay Off [Last State] Power On Description Your Setting Indicates whether the boot monitoring function is enabled or disable
Configuring Your Server 4-29 The table below shows the operation when the AC power to the server is turn off once and then on again, depending on the setting of "AC-LINK." System status before AC power off Operating Aborting (DC power being off also) Forced shutdown Setting of AC-LINK Stay Off Last State Off On Off Off Off Off * Press the power switch continuously at least four seconds. Power On On On On This forcibly turns off the power.
4-30 Configuring Your Server System Management Selecting "System Management" on the Server menu shows the following screen. See the table below for the items. Option BIOS Version Parameter – Board Part # Board Serial # System Part # System Serial # Chassis Part # Chassis Serial # BMC Device ID BMC Device Rev BMC Firmware Rev BMC BBFirmware Rev IPMI Rev – – – – – – – – – – – SDR Rev – PIA Rev – Primary HSBP Rev – Description Indicates the version of BIOS.
Configuring Your Server 4-31 Console Redirection Selecting "Console Redirection" on the Server menu shows the following screen. See the table below for the items. Option Serial Port Address Parameter [Disabled] On-Board Com A On-Board Com B ACPI Redirection Port [Disabled] On-Board Com A On-Board Com B Baud Rate [9600] 19.2k 38.4k 57.6k 115.
4-32 Configuring Your Server Boot Positioning the cursor on "Boot" shows the Boot menu which is used to set the boot priority. The server searches for devices in the order set in this menu on booting. the server starts the software. Finding the boot software, The priority of the boot devices can be changed by using the ↑, ↓, +, and - keys. Move the cursor to the desired device with the ↑ or ↓ key and change the priority with the + or - key.
Configuring Your Server 4-33 Exit Positioning the cursor to "Exit" shows the Exit menu. The options on the menu are described below. Exit Saving Changes Select this item to terminate SETUP after saving the newly selected information in CMOS (nonvolatile memory). The selection of "Exit Saving Changes" causes the confirmation screen to appear. If you select "Yes," SETUP is terminated with the newly selected information saved in CMOS (nonvolatile memory). Then the server automatically reboots the system.
4-34 Configuring Your Server Load Setup Defaults Select this item to return all the values of SETUP to the default values. Selecting "Load Setup Defaults" causes the confirmation screen to appear. Select "Yes" to return the values to the default values. Select "No" to return to the Exit menu screen. Load Custom Defaults If you select this menu and press Enter, the saved custom default values are loaded.
Configuring Your Server 4-35 SCSI BIOS ~ SCSISelect ~ The SCSISelect utility is provided to configure the SCSI controller on the baseboard (or the SCSI controller on an optional board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk. Using SCSISelect Utility Use the SCSISelect utility mainly to set the transfer speed of connected SCSI devices. The SCSI devices include those installed in the 5.
4-36 Configuring Your Server Configuring SCSI Controller on Baseboard The following describes configuration for the SCSI controller on the baseboard of the server. Running the Utility To run the utility, perform the following procedures: 1. Power on the Express server. Press Esc to display the POST execution screen when the following message appears under the NEC logo. Press to enter boot selection menu The following message appears while POST is in progress.
Configuring Your Server 4-37 Exiting the Utility To exit the utility, press Esc until a message prompts you to exit (if you changed any setting, you are prompted to save the changes before you exit). Configure/View Host Adapter Settings The Configure/View Host Adapter Settings has the following menu items and parameters. descriptions to select a correct parameter for each menu item.
4-38 Configuring Your Server Additional Options To set three menu items under "Additional Options", select a menu item with the cursor keys (↓ or ↑) and press Enter to display its submenu. Then, select a submenu item with the cursor keys (↓ or ↑) and press Enter to fix the item. Use the cursor keys (↓ or ↑) for parameter selection. Boot Device Configuration Move the cursor onto "Boot Device Configuration" and press Enter to display the following submenu.
Configuring Your Server SCSI Device Configuration Move the cursor onto "SCSI Device Configuration" and press Enter to display the following submenu.
4-40 Configuring Your Server Submenu item Sync Transfer Rate (MB/Sec) Packetized Parameter [320] 26.8 160 20.0 80.0 16.0 53.4 13.4 40.0 10.0 32.0 ASYN [Yes] No QAS Yes [No] Initiate Wide Negotiation Enable Disconnection [Yes] No [Yes] No [Yes] No Yes [No] [Yes] No Send Start Unit Command BIOS Multiple LUN Support Include in BIOS Scan Description Select "320". You may need to change the value depending on your optional device. Refer to the manual that comes with your optional device for details.
Configuring Your Server 4-41 Advanced Configuration Move the cursor onto "Advanced Configuration" and press Enter to display the following submenu.
4-42 Configuring Your Server The following table lists submenu items, available parameter, and descriptions. Submenu item Reset SCSI Bus at IC Initialization Display Message During BIOS Initialization Extended Int 13 Translation for DOS Driver > 1 GByte POST Display Mode SCSI Controller Int 13 Support Domain Validation Support Removable Disks under Int 13 as Fixed Disks BIOS Support for Bootable CD-ROM Parameter [Enabled] Disabled [Enabled] Disabled Description Select "Enabled".
Configuring Your Server 4-43 SCSI Disk Utilities This utility scans the SCSI bus for SCSI devices, reports a description of each device. Run these utilities before configuring SCSI devices. To enter the utility, select "SCSI Disk Utilities" on the Options menu. The SCSI ID scan begins displaying the message as shown below. AIC-7902 A slot 00, 01:04:00 Scanning SCSI ID : 0 LUN Number : 0 When the SCSI ID scan completes, the screen listing SCSI IDs and associated devices appears.
4-44 Configuring Your Server Configuring SCSI Controller on Optional Board To configure SCSI devices connected to an optional SCSI controller board, use the SCSI BIOS utility provided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI controller board for details. When the server has multiple SCSI controller boards installed, the server first displays the start-up message of the SCSISelect utility for the SCSI controller on the baseboard.
Configuring Your Server 4-45 CONFIGURING BASEBOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data resumes the factory-set configuration data.
4-46 Configuring Your Server The following figure illustrates the jumper switch location. Use the clip over pins 1 and 2. JP4 JP5 JP6 Pins for protecting/clearing the CMOS data. Pins for protecting/clearing the passwords. Pins for protecting/clearing the passwords Short-circuit these two pins to clear the passwords. Open these two pins to protect the passwords (factory-set). Pins for protecting/clearing the CMOS data Short-circuit these two pins to clear the CMOS data.
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft Windows Server 2003 Microsoft Windows 2000 To use the server with the other operating systems described in this section, contact your service representative. IMPORTANT: Before installing the operating system, adjust the system date and time by using the BIOS set up utility "SETUP.
5-2 Installing the Operating System with Express Setup About Express Setup "Express Setup" contained in your NEC EXPRESSBUILDER CD-ROM is intended for initial setup of the server. Its automatic installation mode guides the user easily through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. The program loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system.
Installing the Operating System with Express Setup 5-3 Express Setup uses "Configuration Diskette". The Configuration Diskette is a floppy disk that includes the configuration information for the server setup used in the automatic installation mode. Express Setup will perform all the process of the setup using the information in the floppy disk. During this procedure, you do not have to be in front of the Express server to confirm the state of the setup.
5-4 Installing the Operating System with Express Setup Microsoft Windows Server 2003 This subsection provides information on installing Microsoft® Windows® Server 2003 in the server. Read instruction in this section before proceeding the installation. NOTE: If you install Windows Server 2003 without using Express Setup, see Appendix D. Installation Notice This section explains precautions and matters you should be aware of before beginning installation in order to install Windows Server 2003 correctly.
Installing the Operating System with Express Setup 5-5 Windows Server 2003 Express Setup can install Windows Server 2003 operating system.
5-6 Installing the Operating System with Express Setup Creating Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system = 2900MB Paging File Size (Recommended) = Installed Memory Size × 1.
Installing the Operating System with Express Setup The Flow of Setup This section visually describes the flow of the setup operated by Express Setup. : Process that continues automatically : Process that need to input or select Read notes and restrictions. Go back Confirmed Select how to install No Yes Insert floppy disk into the floppy disk drive. Confirmed Select Setup Parameter File.
5-8 Installing the Operating System with Express Setup Installing the Windows Server 2003 This section describes on how to setup the system using Express Setup. Prepare Configuration Diskette. You can operate the installation if you do not have Configuration Diskette specified in advance, but one floppy disk formatted by MS-DOS 1.44MB is necessary also in such case. For Configuration Diskette, use the blank disk in NEC EXPRESSBUILDER package or prepare other floppy disk personally.
Installing the Operating System with Express Setup 5-9 [Using the specified Configuration Diskette] The Setup File included in "Configuration Diskette" will be displayed. 1) Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to set another "Configuration Diskette" appears. In such case, confirm the floppy disk you inserted.
5-10 Installing the Operating System with Express Setup IMPORTANT: Reserve the partition to install the OS more than the minimally required size. If you select "Use Existing Array" at "New/Existing RAID Configuration", the information included in the first partition (excluding maintenance partition) will all be formatted and deleted. The information included in the other partition will be retained.
Installing the Operating System with Express Setup 5-11 NOTES: If you click [Cancel] in [Basic Information] screen, the screen will go back to select the Setup File. [Cancel] exists only in [Basic Information] screen. If you click [OK] in [Role of Computer] screen, the setup automatically selects default value for the later specification to continue the installation. When all the specification has completed, the system reboots automatically. 9.
5-12 Installing the Operating System with Express Setup Installing and Setting Device Drivers Follow these steps to install and configure the device drivers. PROSet PROSet is a utility that confirms the function of network contained in network driver. Utilizing PROSet enables the following items: Confirm detailed information of the adapter. Diagnose loop back test, packet transmission test and so on. Setup of teaming.
Installing the Operating System with Express Setup 5-13 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box appears. * The procedure in the case of the standard start menu 1.
5-14 Installing the Operating System with Express Setup NOTE: We recommend you to add [Network Monitor] at [Adding Services]. [Network Monitor] can monitor the frame (or the packet) that the computer installing [Network Monitor] sends or receives. This tool is valuable when analyzing network trouble. For information on how to install the tool, see the "Setting for Solving Problems" described later in this chapter.
Installing the Operating System with Express Setup 5-15 Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Cautions for the Memory Dump The staff of maintenance service representative is in charge of collecting memory dump.
5-16 Installing the Operating System with Express Setup 4. Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP 5. Click [Settings] on the [Performance] group box. The [Performance Options] window appears. 6. Click [Advanced] tab on the [Performance Options] window. 7. Click [Change] on the [Virtual memory] group box. 8.
Installing the Operating System with Express Setup Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. 1. Click [Run] on Start menu. 2. Type "drwtsn32.exe" in the [Open] box, and click [OK]. The [Dr. Watson for Windows] dialog box appears. 3.
5-18 Installing the Operating System with Express Setup Network Monitor Utilizing Network Monitor helps you to investigate and manage with network trouble. To utilize Network Monitor, you need to restart the system after the installation has completed, so we recommend to install Network Monitor before any network trouble may occur. 1. Point to [Settings] from Start menu and click [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click [Add/Remove Programs].
Installing the Operating System with Express Setup 5-19 Updating the System Update the system in the situation below: CPU is expanded (expanded to single processor to multi-processor). Modified system configuration. Recovered the system using recovery process. Log on to the system with the account that has administrative authority (e.g. Administrator) and insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server.
5-20 Installing the Operating System with Express Setup Exceptional Setup This section explains how to setup by the exceptional way. You usually do not have to do as follows. The detailed information is provided by the manual of the Mass Storage Device. Installation of Mass storage device not to be supported by ExpressSetup If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. 1.
Installing the Operating System with Express Setup 5-21 Microsoft Windows 2000 This subsection provides information on installing Microsoft® Windows® 2000 in the server. Read instruction in this section before proceeding the installation. NOTE: If you install Windows 2000 without using Express Setup, see Appendix D. Installation Notice This section explains precautions and matters you should be aware of before beginning installation in order to install Windows 2000 correctly.
5-22 Installing the Operating System with Express Setup Windows 2000 Express Setup can install Windows 2000 operating system.
Installing the Operating System with Express Setup 5-23 Creating Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system = 1000MB Paging File Size (Recommended) = Installed Memory Size * 1.
5-24 Installing the Operating System with Express Setup Re-installing to the hard disk which has been upgraded to Dynamic Disk You cannot re-install Windows 2000 with the current partition of the hard disk upgraded to Dynamic Disk kept remained. If you want to keep the current partition remained, see Appendix D to re-install the system. Disk Configuration (Concerning the area displayed as "MAINTE_P") In disk area, an area displayed as "MAINTE_P" may exist.
Installing the Operating System with Express Setup The Flow of Setup This section visually describes the flow of the setup operated by Express Setup. : Process that continues automatically : Process that need to input or select Read notes and restrictions. Go back Confirmed Select how to install No Yes Insert floppy disk into the floppy disk drive. Confirmed Select Setup Parameter File.
5-26 Installing the Operating System with Express Setup Installing the Windows 2000 This section describes on how to setup the system using Express Setup. Prepare Configuration Diskette. You can operate the installation if you do not have Configuration Diskette specified in advance, but one floppy disk formatted by MS-DOS 1.44MB is necessary also in such case. For Configuration Diskette, use the blank disk in NEC EXPRESSBUILDER package or prepare other floppy disk personally.
Installing the Operating System with Express Setup 5-27 [Using the specified Configuration Diskette] The Setup File included in "Configuration Diskette" will be displayed. 4) Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to set another "Configuration Diskette" appears. In such case, confirm the floppy disk you inserted.
5-28 Installing the Operating System with Express Setup IMPORTANT: Reserve the partition to install the OS more than the minimally required size. If you select "Use Existing Array" at "New/Existing RAID Configuration", the information included in the first partition (excluding maintenance partition) will all be formatted and deleted. The information included in the other partition will be retained.
Installing the Operating System with Express Setup 5-29 NOTES: If you click [Cancel] in [Basic Information] screen, the screen will go back to select the Setup File. [Cancel] exists only in [Basic Information] screen. If you click [OK] in [Role of Computer] screen, the setup automatically selects default value for the later specification to continue the installation. When all the specification has completed, the system reboots automatically. 9.
5-30 Installing the Operating System with Express Setup Installing and Setting Device Drivers Follow these steps to install and configure the device drivers. PROSet PROSet is a utility that confirms the function of network contained in network driver. Utilizing PROSet enables the following items: Confirm detailed information of the adapter. Diagnose loop back test, packet transmission test and so on. Setup of teaming.
Installing the Operating System with Express Setup 5-31 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box appears. Click Start menu, Click [Settings] and Click [Network Connections]. The [Network Connections] dialog box appears. 2.
5-32 Installing the Operating System with Express Setup Optional Network Board Driver If you want to utilize optional Network Board (N8104-80/86/103/111/113), confirm the versions of driver in EXPRESSBUILDER CD-ROM and the version of driver attached to the Network board. CD-ROM Drive Letter:\WINNT\W2K\BC11\PRO1000\WIN2K\e1000nt5.sys CD-ROM Drive Letter:\WINNT\W2K\BC11\PRO100\WIN2K\e100bnt5.sys If the driver attached to the Network board is old, install the driver stored in NEC EXPRESSBUILDER CD-ROM.
Installing the Operating System with Express Setup 5-33 Installing SCSI Controller Driver If you utilize SCSI controller driver (N8103-65F/75), install it according to the following procedure: 1. Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management]. 2. Double click the SCSI Controller driver which Device Manager lists as unknown device. 3. Click [Update Driver]. 4.
5-34 Installing the Operating System with Express Setup Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Cautions for the Memory Dump The staff of maintenance service representative is in charge of collecting memory dump.
Installing the Operating System with Express Setup 5-35 IMPORTANT: To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump" instead. Specify the drive where there is a free area more than the size of "the memory capacity mounted on Express server + 12MB".
5-36 Installing the Operating System with Express Setup Windows 2000 Dr. Watson Windows 2000 Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. 1. Click [Run] on Start menu. 2. Type "drwtsn32.exe" in the [Open] box, and click [OK]. The [Dr. Watson for Windows 2000] dialog box appears. 3.
Installing the Operating System with Express Setup 5-37 Network Monitor Utilizing Network Monitor helps you to investigate and manage with network trouble. To utilize Network Monitor, you need to restart the system after the installation has completed, so we recommend to install Network Monitor before any network trouble may occur. 1. Point to [Settings] from Start menu and click [Control Panel]. The [Control Panel] dialog box appears. 2. Double-click [Add/Remove Programs].
5-38 Installing the Operating System with Express Setup Updating the System - Applying Service Pack Update the system in the situation below: CPU is expanded (expanded to single processor to multi-processor). Modified system configuration. Recovered the system using recovery process. Log on to the system with the account that has administrative authority (e.g. Administrator) and insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server.
Installing the Operating System with Express Setup 5-39 Exceptional Setup This section explains how to setup by the exceptional way. You usually do not have to do as follows. The detailed information is provided by the manual of the Mass Storage Device. Installation of Mass storage device not to be supported by ExpressSetup If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. 1.
5-40 Installing the Operating System with Express Setup (This page is intentionally left blank.
Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
6-2 Installing and Using Utilities NEC EXPRESSBUILDER NEC EXPRESSBUILDER is an automated software integration tool to help simplify the process of installing and configuring your server. Shipped with all NEC servers, the NEC EXPRESSBUILDER CD-ROM provides a flexible, guided installation process for system administrators to install Microsoft Windows Server 2003, Microsoft Windows 2000 Server or other operating systems (contact your service representative for the server certified operating systems).
Installing and Using Utilities 6-3 DOS-based with remote console Used to set up the server from the management workstation by accessing the server over the network or via COM B (serial) port. NOTE: No keyboard connected to the server is permitted to run this program. Windows-based This program is called as "Master Control Menu" that can run under the Microsoft Windows system (Windows 95 or later and Windows NT 4.0 or later).
6-4 Installing and Using Utilities NEC EXPRESSBUILDER for DOS-Based with Local Console This subsection describes the procedures for using NEC EXPRESSBUILDER for DOS-based with local console. Starting NEC EXPRESSBUILDER The following procedure instructs you to start NEC EXPRESSBUILDER. IMPORTANT: Do not remove the NEC EXPRESSBUILDER CDROM while NEC EXPRESSBUILDER is running. 1. Turn on peripheral devices and the server in this order. 2.
Installing and Using Utilities 6-5 Express Setup "Express Setup" is intended for initial setup of the server. Its automatic installation mode guides the user easily through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. The program loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system.
6-6 Installing and Using Utilities Save/Restore RAID Configuration Data The item allows the configuration information on the disk array system to be saved or restored from the floppy disk. – Save Disk Array Configuration Data The configuration information on the disk array controller is saved into the floppydisk. If you set or change RAID, always use this function to save the configuration information into a floppy disk.
Installing and Using Utilities 6-7 Create Support Disk NEC EXPRESSBUILDER CD-ROM contains a number of device drivers and utilities that you can put on floppy disks and load onto your system. Using this menu creates a support disk by copying from the NEC EXPRESSBUILDER CD-ROM.
6-8 Installing and Using Utilities Setup Maintenance Partition Maintenance partition is a specific partition for the server and created on your system disk. About 55MB of the maintenance partition includes the various maintenance utilities and executable commands. In this menu, you can create the maintenance partition, install the various utilities, and update the utilities.
Installing and Using Utilities 6-9 BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated. IMPORTANT: Do not turn off the server while the update program is running.
6-10 Installing and Using Utilities NEC EXPRESSBUILDER for DOS-based with Remote Console This subsection describes the procedures for using NEC EXPRESSBUILDER for DOS-based with remote console. NEC EXPRESSBUILDER contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM2 (serial) port.
Installing and Using Utilities NOTE: The following items of BIOS setup information will be set as shown below. LAN Controller 1 (10/100): [Enabled] Serial Port A: Base I/O address: Interrupt: [Enabled] [3F8] [IRQ 4] Serial Port B: Base I/O address: Interrupt: [Enabled] [2F8] [IRQ 3] Serial Port Address: [On-board COM B] Baud Rate: [19.
6-12 Installing and Using Utilities Shown below are the main menu items. Setup Automatically sets up the server. Tools Launch the features of NEC EXPRESSBUILDER individually. Help Help message on NEC EXPRESSBUILDER. Quit Quit NEC EXPRESSBUILDER. Setup The NEC EXPRESSBUILDER checks the hardware configuration of the server. The disk array and maintenance partition are automatically configured. Tools When you select the [Tools] on the Main Menu, the following screen appears.
Installing and Using Utilities 6-13 NEC EXPRESSBUILDER for Windows-Based (Master Control Menu) The Master Control Menu is used to, Read documentation, Install the management software, and Install the viewer application (Adobe Acrobat Reader). NOTES: Master Control Menu requires Microsoft Windows 95 (or later) or Windows NT 4.0 (or later). To read documentation (HTML and PDF files) in the NEC EXPRESSBUILDER CD-ROM, the HTML browser (Microsoft Internet Explorer Version 5.
6-14 Installing and Using Utilities CONFIGURATION DISKETTE CREATOR "Configuration Diskette Creator" is a tool to create [Configuration Diskette] that is used for configuring the server with the Express Setup (see Chapter 5 for details). If you use the Configuration Diskette created by the Express Setup and Configuration Diskette Creator to operate the setup, you can setup from the installation of OS to several utilities automatically except for a few key input to confirm the specification.
Installing and Using Utilities 3. Right-click on the screen or left-click [Software Setup]. The menu will appear. 4. Click [Configuration Diskette Creator]. Setup Wizard will start. Follow the message to continue the installation. NOTE: It is not necessary to input [Serial Number] on [User Information] dialog box. After completing the Configuration Diskette Creator installation, proceed to [Creating Configuration Diskette].
6-16 Installing and Using Utilities Creating Configuration Diskette This section describes about specifying setup information that is necessary for OS installation and creating [Configuration Diskette]. Follow the procedure below. NOTE: In the procedure below, the folder name that is specified when installing Trekking command is assumed as [Configuration Diskette Creator]. 1. Display Configuration Diskette Creator window.
Installing and Using Utilities 3. 6-17 Specify each item and click on [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box. 4. Follow the message to specify each item on the dialog box and click on [Next]. NOTE: If you click on [Cancel], all the input value will be deleted. When completing the specification of setup information, the [Save Setup Information] dialog box will appear. 5.
6-18 Installing and Using Utilities Installing Optional Mass Storage Driver To install optional Mass Storage Driver that is supported by the Express Setup, follow the procedure below to create [Configuration Diskette]. 1. Display Configuration Diskette Creator window. 2. From the [File] menu, click [Create new information files]. [Disk Environment] dialog box will be displayed. 3. Specify each item and click on [OK].
Installing and Using Utilities 6-19 NEC ESMPRO The NEC ESMPRO (referred to as ESMPRO hereafter) lets a system administrator manage remote servers across a network. ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
6-20 Installing and Using Utilities NEC MWA NEC MWA is an application that enables the remote management of the server through a management PC over the network. (A management PC is a computer running NEC ESMPRO Manager.) Refer to "MWA First Step Guide" in the following directory of NEC EXPRESSBUILDER CDROM for details of its functions and operation. CD-ROM drive: \mwa\doc\en\mwa_fsg.pdf NOTE: How to install MWA is described in online documents. See "MWA Installation Guide" for details.
Installing and Using Utilities 6-21 Remote Management Configuration for the Server without Console This subsection describes the procedures for using BIOS SETUP utilities and DOS-based tool on the server with remote console in case that the server is not connected the console like as keyboad. The following two methods are available. Through the management PC via LAN Through the management PC with direct connection Through the management PC via LAN 1.
6-22 Installing and Using Utilities 7. Select the [Properties] command from the popup menu displayed by clicking the right mouse button on the server name to display the [Properties] dialog box. 8. If the [Properties] dialog box appears, provide the following setting: <[ID] page> Connection Type: LAN <[Alert Notifications] page> Remove the check of [Use Default Settings] and check the [RESET] of [Activate]. 9.
Installing and Using Utilities 12. 6-23 Turn off the power of the server and then on again to restart the system. After a single reboot, MWA Remote Console displays the main menu of NEC EXPRESSBUILDER and you can operate tools on the server through the management PC. NOTE: The main menu appears without rebooting it when the setting in the configuration information file is already established. 13.
6-24 Installing and Using Utilities Through the management PC with direct connection 1. Click [Program] - [NEC MWA] - [MWA] from the start menu on the management PC installed NEC MWA. MWA will start and open [Remote Control Manager]. 2. Select [Environment] - [Direct Connection Setting] from the [File] menu of [MWA Remote Control Manager] to display the [Direct Connection] dialog box. Then provide the following setting: Port No.
Installing and Using Utilities 9. 10. 6-25 Select the [Open Remote Console] command from the popup menu displayed by clicking the right mouse button on the server name to start the [MWA Remote Console]. Then click on the [Connect] button on the MWA Remote Console. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. Insert the floppy disk storing the configuration information file into the floppy disk drive. 11.
6-26 Installing and Using Utilities Power Console Plus Power Console Plus is a utility to control the RAID system of the disk array controller (MegaRAID controller) produced by LSI Logic. Use of Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local NEC Express servers and NEC Express servers connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped.
Installing and Using Utilities 6-27 Components Power Console Plus consists of the following five components: SNMP Agent This function is not yet supported. Do not install SNMP Agent. MegaRAID Service Monitor Enables NEC ESMPRO to monitor the MegaRAID controller by registering event logs. Install MegaRAID Service Monitor in the NEC Express server in which the MegaRAID controller is mounted. MegaRAID Client Controls the RAID system on graphical screens.
6-28 Installing and Using Utilities Power Console Plus components to be installed are different between the target servers and management PC. Server: NEC Express server in which the MegaRAID controller is mounted Install the following three components in this server: – MegaRAID Service Monitor – MegaRAID Server – MegaRAID Client Management PC: Management PC that monitors and controls servers via the network (TCP/IP) When managing array on Terminal Server working on Windows NT Server Version 4.
Installing and Using Utilities 6-29 Server Setup This section explains Power Console Plus setup in the NEC Express server in which the MegaRAID controller is mounted. Operating Environment This section explains the operating environment required for Power Console Plus to operate on a server.
6-30 Installing and Using Utilities Management PC Setup This section explains Power Console Plus setup in a computer that manages servers via the network (TCP/IP). Operating Environment This section explains the operating environment required for Power Console Plus to operate on a management PC.
Chapter 7 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server. MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your service representative.
7-2 Maintenance CLEANING Clean the server on a regular basis to keep the serer in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. ■ ■ ■ ■ Do not disassemble, repair, or alter the server. Do not look into the CD-ROM drive. Do not remove the lithium battery. Disconnect the power plug before cleaning with the server.
Maintenance Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server. The power receptacle, the cables, the connectors on the rear panel of server, and the inside of the server must be kept dry. Do not moisten them with water. 1.
7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the baseboard. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling. Excessive heat will shorten the life of server components.
Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust. Follow the steps below to clean the mouse regularly: 1. Prepare cold or lukewarm water, neutral detergent, alcohol, two dry soft clothes, and cotton swabs.
7-6 Maintenance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: 1. Make sure that the server is powered (the POWER/SLEEP lamp is lit). 2. Press the Eject button on the front of the CD-ROM drive. The tray comes out. 3. Hold the CD-ROM lightly and take it out from the tray. NOTE: Do not touch the signal side of the CD-ROM with your hand. 4. Wipe the tray with a dry soft cloth.
Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Use the System Diagnostics program in the NEC EXPRESSBUILDER provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk used as a system IMPORTANT: When executing the System Diagnostics, make sure to remove the LAN cable. Executing the System Diagnostics with the LAN cable connected, the network may be influenced.
7-8 Maintenance Starting and Ending the System Diagnostics There are two ways to diagnose the server: to use the local console (keyboard) of the server itself, and to use the management PC via serial port (remote console). IMPORTANT: Two methods of LAN and the serial port are mentioned in Chapter 6 "NEC EXPRESSBUILDER" in the way of communicating in remote console. Use the serial port to execute System Diagnostics with remote console. The LAN connection is not for System Diagnostics.
Maintenance 6. 7-9 Select [System Diagnostics]. The System Diagnostics starts and completes in approximately three minutes. When the diagnosis completes, the test window title shows "Test End", as the following figure. Diagnosis tool title Test windows title TeDoLi(TEst & Diagnosis On Linux) Ver001.00(Build020901.1.
7-10 Maintenance 7. Follow the Guide line showed in the bottom of the screen and press ESC to show the End user Menu showed below. TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.1m) Enduser Menu
Maintenance 7-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details. ■ ■ ■ Never attempt to lift the server only by yourself. Do not install the server in any place other than specified.
7-12 Maintenance 1. Take a floppy disk and a CD-ROM out of the server, if any. 2. Power off the server (the POWER lamp goes off). 3. Disengage the power cord from the lock spring. 4. Unplug the power cord of the server from a power outlet. 5. Remove all the cables from the server. 6. Remove the server from the rack cabinet. See Chapter 3 for details. 7. Hold the server by its bottom with at least another person to carry the server. 8.
Chapter 8 Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line Maintenance Utility, NEC ESMPRO, to the server and client computers.
8-2 Troubleshooting SYSTEM VIEWERS Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Troubleshooting 8-3 LAMPS The following describes lamps on the server and their indications. POWER/SLEEP Lamp POWER/SLEEP lamp The green POWER/SLEEP lamp lights to indicate normal operation while the server is powered. When the server is off-powered, the POWER/SLEEP lamp stays unlit. The POWER/SLEEP lamp indicates that the server is running in the power-saving mode (sleep mode).
8-4 Troubleshooting STATUS Lamp The STATUS lamp stays lit in green when the server is in successful operation. When the STATUS lamp is unlit or lit/flashing in amber, it indicates that the server has failed. The following table lists indications of the STATUS lamp, descriptions, and actions to take. NOTES: If the server has the NEC ESMPRO or Off-line Maintenance Utility installed, you can view the error log to identify the cause of a trouble.
Troubleshooting 8-5 STATUS lamp indication Lit in amber Flashing in amber Description Action A thermal error (critical) was detected. Check internal fans for dust or debris. Also make sure that the internal fan cables are firmly connected. If this error indication persists, contact your service representative. Contact your service representative. A power supply(ies) was failed to operate. A voltage error (critical) was detected. A power alarm was detected in each power system.
8-6 Troubleshooting DISK ACCESS Lamp The DISK ACCESS lamp indicates the state of hard disks in the 3.5-inch disk bay. This lamp lights in green every time any of such hard disks is accessed. When the DISK ACCESS lamp is lit in amber, it indicates that a hard disk error occurred. To identify a failed hard disk, see the lamps provided for each hard disk. DISK ACCESS lamp LAN1/LAN2 ACCESS Lamp The LAN1/LAN2 ACCESS lamp is lit green when the server is connected to LAN.
Troubleshooting 8-7 UID Lamp Pressing the UID switch turns the UID lamp located on the front and rear of the server on and off. The UID lamp is visible through the rear of the chassis and allows you to locate the server you're working on from the rear of the servers on a rack. UID lamp UID switch UID lamp Access Lamps The access lamps for the floppy disk drive and the CD-ROM drive light when access is made to a media in the drive.
8-8 Troubleshooting Hard Disk Drive Lamp (DISK Lamp) The disk lamp on the 3.5-inch disk bay has different meanings depending on the display status. DISK lamps Lighting green The hard disk is installed and powered on. Blinking green Indicates that the hard disk is accessed. Lighting amber Indicates that the installed hard disk is defected in the disk array configuration.
Troubleshooting 8-9 IMPORTANT: To abort rebuilding, power off the server. In such a case, restart the server, hot-swap the failed hard disk, and restart rebuilding. Observe the following notes to use the auto-rebuild feature. Do not power off the server. (If the server is powered off before rebuilding hard disks, the auto-rebuild feature will not start.) When you removed a hard disk, wait at least 90 seconds before installing the hard disk back again.
8-10 Troubleshooting Power Lamp The power supply unit has the Power lamp. When the power of the server is turned on, the lamp goes on green. If the lamp is not lit after turning on the power of the server, the power supply unit may be defected. Contact you service representative to replace the power supply unit.
Troubleshooting 8-11 LAN Connector Lamps LAN1 and LAN2 connectors on the rear panel have two lamps as follows. LINK/ACT lamp 1000/100/10 lamp LINK/ACT lamp LAN1 connector 100/10 lamp LAN2 connector LINK/ACT lamp The link/ACT lamp indicates the state of each network port normally equipped with the server. If the power is supplied to the server and the hub and they are correctly connected with each other, the lamp is lit green (LINK state).
8-12 Troubleshooting PCI Slot Lamps PCI Slot Fault Lamp PCI Slot Power Lamp PCI Slot Power Lamp The PCI slot power lamp lights in green when a PCI board is installed in the slot and powered up. PCI Slot Fault Lamp This lamp is available only when the operation system is Windows 2000. If the driver of a Hot Plug PCI board is stopped under Windows 2000 and then the PCI board is logically disconnected from the system, PCI slot fault lamp blinks in amber.
Troubleshooting 8-13 FAN Fault Lamps FAN Fault lamp is adjacent to each fan module. These lamps are triangular in shape and point to their respective fans. When the cooling fan is functioning normally, the lamp does not light. When a fan is not functioning normally, the lamp lights in red. A cooling fan failure is also indicated by the status lamp located on the front panel. The failed fan may be hot-swapped. IMPORTANT: Do not remove the fan that is normally operating.
8-14 Troubleshooting ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On SelfTest). When the POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors.
Troubleshooting 8-15 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance. Error code 0200 0210 0211 0212 0213 0220 0230 0231 0232 0250 0251 0252 0260 0270 0271 0280 02B0 02B1 02B2 02B3 Error message Failure Fixed Disk.
8-16 Troubleshooting Error code 02D0 02D1 02F5 02F6 02F7 0500 0501 0502 0503 0504 0505 0506 0507 0611 0613 0614 0615 0616 0617 0618 0619 061A 0B00 0B1B 0B1C 0B28 0B29 0B2A 0B2B 0B30 0B31 0B32 0B33 0B34 0B35 Error message Recommended Action System cache error - Cache disabled. The cache cannot be used. Contact your service representative. Contact your service representative. System Memory exceeds the CPU's caching limit. DMA Test Failed. Software NMI Failed. Fail-safe Timer NMI Failed.
Troubleshooting 8-17 Error code 0B50 0B51 0B52 0B53 0B5F 0B60 0B61 0B62 0B70 0B71 0B74 0B75 0B78 0B7C 0B7D 0B80 0B81 0B82 0B83 0B8A 0B8B 0B8C 0B8D 0B8E 0B8F 0B90 0B91 0B92 0B93 Error message Recommended Action Processor #1 with error taken off line. Processor #2 with error taken offline. Processor #3 with error taken offline. Processor #4 with error taken offline. Forced to use Processor with error The CPU is degraded. Contact your service representative.
8-18 Troubleshooting Error code 0B94 Error message Recommended Action IPMB signal lines do not respond. All the functions other than the function of accessing to SMC through IPMB can be used. This is not a fatal error. Turn off the power once and then on again to restart the server. If the error cannot be corrected, contact your service representative. All the commands and functions other than the FRU command and the EMP function can be used. This is not a fatal error.
Troubleshooting 8-19 Error code 8120 8121 8122 8130 8131 8132 8140 8141 8142 8150 8151 8160 Error message Recommended Action Unsupported DIMM detected in DIMM group #1. Unsupported DIMM detected in DIMM group #2. Unsupported DIMM detected in DIMM group #3. Mismatch DIMM detected in DIMM group #1. Mismatch DIMM detected in DIMM group #2. Mismatch DIMM detected in DIMM group #3. Contact your service representative to replace the four DIMMs in the relevant group.
8-20 Troubleshooting The following figures show the location of specific components referenced in the POST error codes and messages table listed above. NOTE: Failed CPU or memory boards can be also identified with the BIOS SETUP utility. Fans Fan 5 Fan 4 Fan 2 Fan 1 Fan 6 Processors (CPUs) Processor (CPU) #3 Processor (CPU) #2 Fan 3 Processor (CPU) #4 Processor (CPU) #1 Memory board The DIMM group consists of four DIMM boards.
Troubleshooting 8-21 Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-2-2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that the checksum error occurred on ROM.
8-22 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the onscreen message and contact your service representative. Problems with Server No screen display appears with beep: T Are DIMMs installed securely? → Check whether DIMMs are connected to the mating connectors firmly.
Troubleshooting 8-23 Fail to power of the server / SLEEP switch is disabled: T Is the POWER switch or SLEEP switch enabled? → Restart the server and start the BIOS setup utility.
8-24 Troubleshooting Fail to access to internal or external devices (or such devices fail to operate): T Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. T Is the power-on order correct? → When the server has any external devices connected, power on the external devices first, then the server.
Troubleshooting 8-25 The keyboard or mouse fails to operate: T Is the cable properly connected? → Make sure that the cable is connected to the correct connector on the rear of the server. → The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices). Power of the server first and connect it properly. T Is BIOS configuration correct? → The keyboard and mouse may be disabled with the BIOS setup utility of the server.
8-26 Troubleshooting T Is the server in the Secure Mode? → In the Secure Mode, write access to the floppy disk may be disabled. To release the Secure Mode, enter the password specified with the BIOS setup utility. Fail to access to the CD-ROM: T Is the CD-ROM properly set in the CD-ROM drive tray? → The tray is provided with a holder to secure the CD-ROM. Make sure that the CD-ROM is placed properly in the holder.
Troubleshooting 8-27 Fail to access the (internal or external) SCSI devices: T Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. T Is the cable connection changed? → The SCSI connector (B) on the baseboard in the machine can be used for either built-in file devices or external SCSI devices. The connection to external devices must be switched by modifying cable connection properly.
8-28 Troubleshooting Fail to start the OS: T Is a floppy disk in the floppy disk drive? → Take out the floppy disk and restart the server. T Is the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive? → Take out the NEC EXPRESSBUILDER CD-ROM and restart the server. T Is the OS broken? → Use recovery process to recover the system. (See "Recovery for Windows 2000" in this Chapter.
Troubleshooting 8-29 The server is not found on the network: T Is the LAN cable connected? → Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure that the LAN cable to use conforms with the network interface standard. T Is BIOS configuration correct? → The internal LAN controller may be disabled with the BIOS setup utility of the server. Check the setting with the BIOS setup utility.
8-30 Troubleshooting About System Log when re-starting the system on Windows Server 2003 Type: Source: Event ID: Description: Warning E100B 4 Adapter Intel(R) PRO/100 Network Connection: Adapter Link Down → When re-starting the system without connecting the network cable, this log may be found in system event log. But this has no effect on the behavior of LAN driver. Confirm that the system is connected with the LAN cable properly.
Troubleshooting 8-31 A PCI board is not recognized. T Is the PCI board installed correctly? → Confirm that the PCI board is installed in the slot correctly. T Is the proper IRQ assigned for the board? → Assign the proper IRQ by referring to the Chapter 4. T Is "Disabled" specified in [Option ROM] for the slot to install SCSI card (excluding the array board used for OS boot)? → Check the settings with the BIOS setup utility.
8-32 Troubleshooting Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: T Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot. T Is BIOS configuration correct? → The boot device order may be specified with the BIOS setup utility of the server.
Troubleshooting 8-33 Problems with Express Setup Following message appeared when you tried to install Express Setup to the hard disk that has smaller capacity than the specified partition size: The specified partition size has exceeded the capacity of the hard disk. The setup created the partition at the maximum size that can be reserved on the hard disk. Setup will continue the process. OK → It is not an abnormal condition. Press Enter to continue the installation.
8-34 Troubleshooting [Complete] does not appear on [Role of Computer] screen. → The [Complete] does not appear if the setup information file that has already been created is loaded. → [Complete] appears only when you first entered the [Role of Computer] screen. Once you go to the next screen from [Role of Computer], the [Complete] will not appear even if you enter [Back] to go back to the [Role of Computer] screen.
Troubleshooting 8-35 Unable to specify the details of Network adapter. → In Express Setup, you can not specify the details of Network adapter. from Control Panel after starting Windows 2000. Specify them Windows 2000 is started with Network adapter that has not been specified during Express Setup → Windows 2000 will install the recognized Network adapter specified as default value. If you want to modify the specification, it can be done from Control Panel after starting Windows 2000.
8-36 Troubleshooting Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble occurred on disk array in this system. Problems with Master Control Menu The master control menu fails to appear: T Is your system Windows NT 4.0 or later, or Windows 95 or later? → The Master Control menu is supported by Windows NT 4.0 and Windows 95. T Is Shift pressed? → Setting the CD-ROM with Shift pressed down cancels the Autorun feature.
Troubleshooting 8-37 Problems with Configuration Diskette Creator The bit map of the Configuration Diskette Creator window is not displayed correctly during setting of setup information. (When the Trekking command is used) → If the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed correctly. The Point to Point tunneling protocol cannot be set.
8-38 Troubleshooting COLLECTING EVENT LOG This section describes on how to collect the log of various events that occurred on the server. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. NOTE: The different revision processor may be mixed in additional CPU kit.
Troubleshooting 8-39 COLLECT CONFIGURATION INFORMATION This section describes on how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. 1. Point to [Settings] in Start menu, and click [Control Panel]. The [Control Panel] dialog box appears. 2.
8-40 Troubleshooting COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the label.
Troubleshooting 8-41 Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory. (Memory dumping may not be available when the CPU stalls.) IMPORTANT: Do not use a toothpick or plastic stick that is easy to break.
8-42 Troubleshooting RECOVERY FOR Windows 2000 If any file necessary for running the OS is damaged, use the following procedures to recover the system. IMPORTANT: After recovering the system, see "Updating the System" in Chapter 5 and be sure to update the system. Also on Windows 2000, you need to update all the drivers after the system update. For more information, see "Installing and Setting Device Drivers" in Chapter 5. If the hard disk can not be recognized, you can not recover the system.
Troubleshooting 8-43 7. Select the proper SCSI Adapter and press Enter. – MegaRAID SCSI 320-2 Controller Driver (When N8103-81F board is installed.) 8. Press R to select the recovery option. 9. Select the keyboard. 10. If you are requested, press R to select system recovery procedure. 11. If you are requested, select either of the procedure below: [Manual Recovery] (Press M) Do not select this option unless you are a high-level user or a system administrator.
8-44 Troubleshooting OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.
Troubleshooting 8-45 Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in the following ways. From the CD-ROM Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive and reboot the system. After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility". The Off-line Maintenance Utility program starts from the CD-ROM. From the floppy disk Set the Off-line Maintenance Utility Bootable FD in the floppy disk drive and reboot the system.
8-46 Troubleshooting Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. (Available features vary depending on the way you started the Off-line Maintenance Utility.) IMPORTANT: See the on-line help for details of the Off-line Maintenance Utility. For further information, ask your sales agent.
Troubleshooting 8-47 RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. Pressing the RESET switch on the front panel reboots the server. RESET switch IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress.
8-48 Troubleshooting (This page is intentionally left blank.
Chapter 9 Upgrading Your Server This chapter describes internal optional devices available for the server, procedures for install or removing such optional devices, and notes on using them. IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user.
9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. ■ ■ ■ ■ Do not disassemble, repair, or alter the server. Do not look into the CD-ROM drive. Do not remove the lithium battery. Disconnect the power plug before working with the server.
Upgrading Your Server 9-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
9-4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components. 1. Shut down the OS. 2. If the front bezel is locked, unlock it. 3. Grasp the right edge of the front bezel and pull the bezel towards you to open it. 4. Slide the front bezel left to disengage the mounting tabs and remove the front bezel from the chassis. Frame Tab 2 1 5.
Upgrading Your Server 9-5 TOOLS AND SUPPLIES NEEDED Phillips screwdriver Small flat tip-bladed screwdriver Extraction tool for processor heat sink clips Antistatic wrist strap and conductive foam pad (recommended) Pen or pencil Product Configuration Record Table (Appendix E) As you integrate new parts in to the system, record the model and serial number of the server system, all installed options, and any other pertinent information specific to the server system.
9-6 Upgrading Your Server DEVICE INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server in the following procedure. Hard Disk Drive The server has five slots to install hard disks (Ultra 320 SCSI) in the 3.5-inch disk bay of the front of the server. IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the following models: – N8150-161F (18.
Upgrading Your Server 9-7 Installation Take the following steps to install a hard disk drive. This procedure applies to all the slots. NOTE: Any hard disk can be installed or removed in or from the server only by removing the front bezel. IMPORTANT: In the disk array configuration, use the same model of hard disk drives. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Locate the slot in which you are going to install a hard disk drive.
9-8 Upgrading Your Server 4. Unlock the hard disk drive. 5. Firmly hold the additional hard disk drive (with the tray provided) and handle, and align it so that it engages the guide rails in the slot. IMPORTANT: 6. Push the hard disk drive until the handle hook butts to the frame. Carefully hold the hard disk drive with both hands. Slowly lift the handle. The handle is locked when a "click" is heard. IMPORTANT: Be careful not to get your finger caught between the handle and tray.
Upgrading Your Server 9-9 7. Power on the server to check to see that the disk lamp on the front of the hard disk drive goes on (green). IMPORTANT: If a hard disk is added to the server operating in RAID1 by using the expand array feature, the RAID is automatically changed to RAID0+1. (However, it is not possible to set RAID0+1 directly by using a specific utility.) Removal Remove the hard disk in reverse order of the installation steps 1 to 3.
9-10 Upgrading Your Server When the hard disks are in the disk array configuration, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk into a new one. The auto-rebuild feature is available for the RAID1, RAID5, or RAID0+1 disk array configuration. Auto-rebuild is carried out when you hot-swap a failed hard disk with a new one (replace the disk while the server is powered).
Upgrading Your Server 9-11 Power Supply Unit Even if a single power supply unit fails, the server can continue its operation without interruption when additional power supply unit is installed (in the redundant configuration). Installation Take the following steps to install a power supply unit: 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Loosen a screw to remove the blank cover. IMPORTANT: Keep the removed blank cover for future use.
9-12 Upgrading Your Server 6. Connect two power cords. Use the power cord provided with the standard power supply unit and the one provided with the optional unit. The AC Standby lamps (the SB1 and SB2 lamps) go on when the power cords are connected. IMPORTANT: Dust cover is attached to the AC inlet 2 connector. Keep the removed dust cover for future use. Fasten the power cords with the lock spring. AC inlet for additional power supply unit AC Standby lamps (SB1 and SB2 lamps) go on. 7.
Upgrading Your Server 9-13 Replacing a Failing Power Supply Unit Replace only a failing power supply unit. IMPORTANT: Do not remove a power supply unit operating normally. NOTE: If one power supply unit fails while the server contains three power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating (power-on state). (Skip step 2.) 1. Check the POWER lamp on the power supply unit and determine which unit needs to be replaced.
9-14 Upgrading Your Server 5. If you are not going to install a replacement power supply unit, you must install a blank cover you removed in step 2 of installation procedure to vacant slot. IMPORTANT: To maintain the cooling effect in the server, install the blank cover in the vacant slot of the power supply bay. 6. Install the new power supply unit taking steps 3 to 7 of "Installation", and confirm that the power supply unit is installed normally.
Upgrading Your Server 9-15 Server ~ Extending from the Rack Cabinet~ The server needs to be pulled out from the rack for installing/removing any components other than the hard disk drives and power supply units. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. ■ ■ ■ ■ ■ Do not install the server on a rack with leaving covers removed.
9-16 Upgrading Your Server When inserting the server back into the rack, push the release levers on the rails on the sides of the server to unlatch the server. Be very careful not to get your finger caught in doing so. Release lever IMPORTANT: Push the release lever using a screwdriver or the like. Pushing the lever with your finger may hurt your finger.
Upgrading Your Server 9-17 Front Access Cover To install or remove devices in the 5.25-inch device bay, you will need to remove the front access cover. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. ■ Do not install the server on a rack with leaving covers removed. Removal 1. See the section "Preparing for Installation and Removal" described earlier to prepare.
9-18 Upgrading Your Server 5.25-inch Peripheral Device The server has one slot for installing a backup device such as a magnetic tape drive. 5.25-inch device bay Installation Considerations The server can contain a single-height SCSI device or IDE device. SCSI device Set SCSI IDs to ID0 - ID6 when you connect the device with the Ultra 320 (B) connector on the baseboard. The termination setting should be "invalid.
Upgrading Your Server 9-19 7. While pressing the locking tabs on the both sides of the dummy cover, pull the dummy cover out of the server. 8. Remove the screws securing the latching rails mounted on the dummy cover. 9. Tighten the two mounting screws coming with the server to secure a latching rail to each side of the drive. IMPORTANT: Use the bottom raw screw holes on the latching rail (see figure below). Always use the screws coming with the server.
9-20 Upgrading Your Server 10. Position the drive with the left side lower so that the latching rails engage the guide rails in the 5.25-inch device bay. Push the drive into the bay until the latching rails lock in place. 11. Connect the signal and power cables to the drive. You can insert the keyed connectors only one way. IMPORTANT: The built-in SCSI cable previously has wide-narrow conversion connector.
Upgrading Your Server 9-21 Removal Remove the device in reverse order of the installation steps. IMPORTANT: To remove a cable from the signal connector, pull out the cable with holding the pull-tab on the cable connector. Pulling out the cable with holding the cable may make some pins bent and/or some internal wires disconnected. This may cause a malfunction to occur If you leave the 5.25-inch device bay empty, install a dummy cover on the bay for proper cooling and airflow.
9-22 Upgrading Your Server Rear Access Cover The rear access cover provides access to the hot-swap fans and to the electronics bay that contains PCI add-in cards and the baseboard. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. ■ Do not install the server on a rack with leaving covers removed. Removal 1. 2.
Upgrading Your Server 9-23 CPU Access Cover The CPU access cover provides access to the electronics bay that contains PCI add-in cards and the server board set such as a memory board, processor board. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. ■ Do not install the server on a rack with leaving covers removed. Removal 1.
9-24 Upgrading Your Server PCI Board The server contains eight slots into which PCI boards can be inserted. Some PCI boards support the hot-plug function by which they may be installed or removed with the power of the server being on. Your server supports the hot-plug function. The PCI boards supporting the hot-plug function only include the N8104-111 100BASE-TX Adapter and the N8103-103 1000BASE-T Adapter. IMPORTANT: The PCI board is extremely sensitive to static electricity.
Upgrading Your Server 9-25 There are three types of PCI boards: 5V PCI boards, 3.3V PCI boards, and universal PCI boards. A 5V PCI board must be installed in the 5V PCI slot, and a 3.3V PCI board must be installed in the 3.3V PCI slot. A universal PCI board can be installed in any PCI slot. 5 V PCI Board 3.3 V PCI Board Universal PCI Board RAID Controller Considerations Note the following on the configuration of a disk array.
9-26 Upgrading Your Server List of Optional Devices and their Available Slots The following table shows the cards supported by this server and the available slots: PCI #1 N Code Product name #2 #3 #4 32-bit/33 MHz Profile Voltage Board size Hot-plug #7 #8 64-bit/100 MHz Full-height 3.
Upgrading Your Server 9-27 Non-hot-plug PCI Boards This section describes the procedure of installing or removing a PCI board not supporting the hotplug function from a PCI board slot. Installation Install a board connected to a PCI board slot in the following procedure. Take the following steps to install a PCI board on the riser card: IMPORTANT: PCI board slots #3 to #8 can accept 3.3V and universal PCI boards. PCI board slots #1 and #2 can accept 5V and universal PCI boards. NOTES: 1.
9-28 Upgrading Your Server 7. Remove the expansion slot cover. IMPORTANT: Keep the expansion slot cover being removed carefully. 8. Remove the dust cover. IMPORTANT: Keep the dust cover being removed carefully. 9. 10. On the edge opposite the connectors, grasp the board by both corners. Orient the board to the vacant hot-plug slot so that the metal retention bracket is toward the rear of the chassis. Insert the board into the front and rear retention mechanisms.
Upgrading Your Server 9-29 12. Reinstall the removed components. 13. Turn on the power of the server. Then make sure that any error message does not appear in POST. If an error message appears, write down the message and review the error message list in Chapter 8. 14. Start the BIOS Setup Utility to set the "Reset Configuration Data" in the "Advanced" menu to "Yes." This is required to update the hardware configuration information. See Chapter 4 for details.
9-30 Upgrading Your Server Hot-plug PCI Board On the PCI board slots #5 through #8, you can replace or add a hot-plug PCI board while the server is operating. Only N8104-111 100BASE-TX Adapter and N8104-103 1000BASE-T Adapter support the Hotplug PCI feature. The PCI hot-plug function includes the following functions: Hot Add Use Hot Add to install a Hot Plug PCI board while the server is operating. Hot Remove Use Hot Remove to remove a Hot Plug PCI board while the server is operating.
Upgrading Your Server 9-31 Requirements for Hot Add No boards installed in the same bus BIOS setting Description PCI boards operating at any kind of clock speed available for Hot Add (However, boards operating at over 66 MHz will operate at 33 MHz.
9-32 Upgrading Your Server Hot Add Take the following procedure to execute Hot Add: 1. Pull out the server from the rack with the power being on. 2. Remove the rear access cover. 3. Locate the slot in which you are going to install an additional board. NOTE: Confirm that the PCI Slot Power lamp of the slot in which you are going to install the PCI board is off. 4. Push the tab at the tip of the additional slot cover of the slot in which you are going to install the PCI board to unlock the tab.
Upgrading Your Server 9-33 NOTES: The insulators are installed between the PCI board slots. They are for protecting the PCI board already been installed. Take care not to remove or damage the insulator when installing or removing the PCI board. If the insulator is taken off, reinstall the insulator in place. After installed the long board, secure it with the lock on the upper part of the guide rail. 8. Connect the cables to the PCI board while firmly holding the PCI board with your hand. 9.
9-34 Upgrading Your Server (3) Display the [General] dialog in the property to confirm that the device is normally operated. * The message in the "property" depends on the location of the PCI board slot.
Upgrading Your Server 9-35 Hot Remove Take the following procedure to execute Hot Remove: 1. Take the following steps to stop the device driver used by the Hot-plug PCI board you want to remove: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system. Failure to do so may cause the system to fail. (1) Open [Add/Remove Hardware] in [Control Panel]. The [Add/Remove Hardware Wizard] starts. (2) Click on [Next].
9-36 Upgrading Your Server (4) Select [Unplug/Eject a device] for removal task, then click on [Next]. (5) Select the target device, then click on [Next].
Upgrading Your Server 9-37 (6) Confirm that the driver is used by the device you want to remove, then click on [Next]. The [Add/Remove Hardware Wizard] terminates. (7) Click on [Finish]. 2. Pull out the server from the rack with the power being on. 3. Remove the rear access cover and locate the board to be removed. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off and that the PCI Slot Fault lamp is flashing. 4. Disconnect all the cables from the PCI board.
9-38 Upgrading Your Server 5. Push the tab to unlock it, slowly open the tab, then remove the PCI board. IMPORTANT: Do not open the retention tab to 90 degrees or more. Doing so could damage the tab. NOTE: The insulators are installed between the PCI board slots. They are for protecting the PCI board already been installed. Take care not to remove or damage the insulator when installing or removing the PCI board. If the insulator is taken off, reinstall the insulator in place.
Upgrading Your Server 9-39 Hot Replace Take the following procedure to execute the Hot Replace: 1. Take the following steps to stop the device driver used by the Hot Plug PCI board you want to replace: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system. Failure to do so may cause the system to fail. (1) Open [Add/Remove Hardware] in [Control Panel]. The [Add/Remove Hardware Wizard] starts. (2) Click on [Next].
9-40 Upgrading Your Server (4) Select [Unplug/Eject a device] for removal task, then click on [Next]. (5) Select the target device, then click on [Next].
Upgrading Your Server 9-41 (6) Confirm that the driver is used by the device you want to remove, then click on [Next]. The [Add/Remove Hardware Wizard] terminates. (7) Click on [Finish]. 2. Pull out the server from the rack with the power being on. 3. Remove the rear access cover and locate the board to be removed. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off and that the PCI Slot Fault lamp is flashing. 4. Disconnect all the cables from the PCI board.
9-42 Upgrading Your Server 5. Push the tab to unlock it, slowly open the tab, then remove the PCI board. IMPORTANT: Do not open the retention tab to 90 degrees or more. Doing so could damage the tab. NOTE: The insulators are installed between the PCI board slots. They are for protecting the PCI board already been installed. Take care not to remove or damage the insulator when installing or removing the PCI board. If the insulator is taken off, reinstall the insulator in place.
Upgrading Your Server 9-43 8. Connect the cables to the PCI board while firmly holding the PCI board with your hand. 9. Slowly close the tab to secure the PCI board. The PCI Slot Power lamp flashes once, and then goes on. NOTES: If the server runs on Windows 2000, the operating system automatically recognizes the additionally installed PCI board and installs the driver. If an error occurred in the installed board or slot, the PCI Slot Fault lamp goes on (amber).
9-44 Upgrading Your Server (3) Display the [General] dialog in the property to confirm that the device is normally operated. * The message in the "property" depends on the location of the PCI board slot.
Upgrading Your Server 9-45 Memory Board To install or remove the DIMM, remove the memory board first. NOTE: Up to 24GB of memory (2GB DIMM × 12) can be installed. (The DIMMs installed as standard need to be replaced in this case.) A DIMM of 256MB is installed in DIMM slots #1 to #4 at shipment. Removal Remove the memory board in the following procedure. IMPORTANT: The memory board is extremely sensitive to static electricity.
9-46 Upgrading Your Server Installation Install a memory board in the following procedure. 1. Hold the both edges (blue marking) of the memory board. 2. Insert the memory board into the guides at both ends of the electronics bay. 3. Align the board with the connector on the processor board and press down on the board until it is fully inserted into the connector. IMPORTANT: To avoid damaging the memory board and DIMM, do not tilt the board while pressing down to the system. 4.
Upgrading Your Server 9-47 DIMM Install the additional DIMM (Dual Inline Memory Module) to the DIMM socket on the baseboard in the server. The memory board is provided with 12 DIMM board slots. The memory board contains 12 sockets in which DIMMs are installed. Four 256MB DIMMs are normally installed in DIMM group #1. (The DIMMs normally installed may be replaced.) DIMMs are installed on the sockets in the ascending order of DIMM socket numbers in the unit of four modules.
9-48 Upgrading Your Server Installation Install a DIMM in the following procedure. IMPORTANT: Install four additional DIMMs for each group because the server uses interleaved memory. If DIMMs of different specifications* are installed in a group, the server does not operate normally.
Upgrading Your Server 9-49 9. Gently push the levers to the upright position until they engage the notches in the DIMM.(3) 10. Install the components you removed in steps 1 to 5. 11. Power on the server and verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 8. 12. Start the SETUP and select [Advanced] → [Memory Configuration] to verify that the installed DIMM shows the status "Normal".
9-50 Upgrading Your Server Removal Remove the DIMM depending on the following procedure. NOTES: To remove the failed DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Remove the rear access cover. 4. Remove the CPU access cover. 5. Remove the memory board. 6.
Upgrading Your Server 9-51 Memory Mirroring / Online Spare Memory Feature The server provides the memory mirroring and online spare memory features. To use either of these features, install standby memory boards in the server and select the desired feature from the BIOS setup operation. NOTES: To enable memory mirroring /online spare memory feature, memory boards in DIMM group #1 and #3 must be the same capacities and type. Contact your service representative if you need to use these features.
9-52 Upgrading Your Server Online Spare Memory The online spare memory feature places a memory group as spare memory in standby state. If the current memory group often exceeded the predefined threshold for the maximum number of correctable ECC errors occurrence, the online spare memory feature automatically switches to the standby memory group by copying the contents of the current memory group into the standby memory group.
Upgrading Your Server 9-53 Others – Memory capacity displayed on the OS = total capacity of physically installed memory – capacity for online spare memory – Enabling the memory mirroring or online spare memory feature does not influence the operations of applications. – The each feature is automatically disabled when the following error message is displayed: 8200 Online Spare Memory was not ready.
9-54 Upgrading Your Server Processor Board Air Duct The processor board air duct is a cover for improving cooling effect of CPU. To install or remove the processor (CPU), remove the processor board air duct. IMPORTANT: To maintain the cooling effect in the server, the processor board air duct must be correctly installed into the chassis. Removal Remove the processor board air duct in the following procedure. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2.
Upgrading Your Server 9-55 Installation Install a processor board air duct in the following procedure. 1. Orient the duct so that the two release tabs are toward the rear of the chassis. 2. With the rear of the air duct raised, insert the tab on the front of the air duct into the slot in the chassis. The duct must be at an angle of at least 30° for the tab to engage correctly. 3. Holding the AC inlet and attached cords clear, rotate the rear end of the duct down.
9-56 Upgrading Your Server Processor Board To install or remove the processor (CPU), remove the processor board. Removal Remove the processor board in the following procedure. IMPORTANT: The processor board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the processor board.
Upgrading Your Server 9-57 Installation Install a processor board in the following procedure. 1. Insert the tabs on the processor board into the slots on the baseboard. (1) IMPORTANT: Do not contact the tabs with the components mounted on the baseboard. NOTE: Make sure that all the tabs are completely inserted into the the slots. 2. With the handles in the open position, lower the processor board until it rests on the baseboard.(2) 3.
9-58 Upgrading Your Server Processor (CPU) The processor board includes four Intel Xeon MP sockets (one processor is mounted at the factory). Processor (CPU #3) Processor (CPU #2) Processor (CPU #4) Processor (CPU #1) IMPORTANT: The CPU is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the CPU. Do not touch the CPU pins by a bare hand or place the CPU directly on the desk.
Upgrading Your Server 9-59 Installation Take the following steps to install the CPU. NOTE: To clarify the explanation, the duct of the retention may be omitted in the following figures. 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Remove the rear access cover. 4. Remove the CPU access cover. 5. Remove the memory board. 6. Remove the processor board air duct. 7. Remove the processor board. 8.
9-60 Upgrading Your Server 10. Aligning the pins of the CPU with the socket, insert the CPU slowly and gently into the socket. IMPORTANT: Be aware of CPU direction. Pin layouts on two corners among four differ from others to prevent an incorrect insertion. Confirm the pin mark and pin layout on the socket, and insert the CPU correctly. Pin marks 11. Push the CPU lightly to the socket, and push down the lever to secure the CPU. 12. Put the heat sink on CPU.
Upgrading Your Server 9-61 13. Install the both heat sink clips as follows: (1) Hook one end of the clip over the tab on the retention. (2) Align the clip with the slot in the heat sink and press down on the center of the clip until it snaps over the center tab. (3) Snap the remaining end of the clip down over its tab. 3 1 14. 2 Make sure that the heat sink is level. NOTES: If the heat sink is not level, remove it, and then install it again.
9-62 Upgrading Your Server Removal To remove the CPU, prepare the removal referring to steps 1 and 7 in the installation procedure and do the reverse procedure of steps 9 to 13. For removing the heat sink clip, press the release lever on the clip down and release the clip from the tab on the processor socket. 1 2 3 IMPORTANT: Do not remove any CPU unless it is failed.
Upgrading Your Server 9-63 CABLE CONNECTION This section describes the cable connection pattern within the server. IDE Interface A single IDE connector is installed on the baseboard. Two connectors are connected with cables in the normal status. One of the connectors is connected to the CD-ROM drive normally installed. The other connector can be connected to the IDE device, a built-in option installed on the 5.25-inch device bay. For the device installed on the 5.
9-64 Upgrading Your Server SCSI Interface This section describes the connection pattern of the SCSI interface. Baseboard Two Ultra 320 SCSI connectors are installed on the baseboard. The Ultra 320 SCSI (A) connector is connected to the 3.5-inch hard disk bay in the normal status. The SCSI (B) connector is provided to connect with the built-in option installed in the 5.25-inch device bay or an external SCSI device.
Upgrading Your Server 9-65 Disk Array Controller The disk array controller board N8103-81F is an optional PCI board provided to improve the data reliability. The installation of this board enables the hard disks in the 3.5-inch hard disk bay of the server or those in an optional disk expansion unit to be used in the disk array configuration. 3.
9-66 Upgrading Your Server 7. Lift the fan unit straight to pull out it from the main unit. 8. Remove the SCSI cable connected to the Ultra 320 SCSI (A) connector on the baseboard.
Upgrading Your Server 9-67 9. Connect the SCSI cable removed in step 8 to the disk array controller. Route the SCSI cable through the point shown in the figure below when it is routed below the guide rail for the PCI board. 10. Install the removed parts. 11. Turn on the power of the server to confirm that no error message does not appear in POST. If an error message appears, write down the message and see the error message listed in Chapter 8. 12.
9-68 Upgrading Your Server Disk array configuration of disk expansion units The N8141-32F disk expansion unit can contain up to 14 hard disk drives. The cabinet is exclusively used for the server. The server with the installation of the disk array controller board can connect with up to 16 disk expansion unit (see the manual of the disk expansion unit for details). IMPORTANT: The disk expansion unit does not contain hard disk drives. Purchase them additionally.
Upgrading Your Server 9-69 External SCSI Cable To connect the external SCSI device with the server, remove the cable for 5.25-inch device from Ultra 320 SCSI (B) connector and connect the external SCSI cable coming with the server. The connection procedure is described below: 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Remove the front access cover. 4. Remove the rear access cover. 5.
9-70 Upgrading Your Server 12. Remove the blank cover from the rear frame by using a flat-tip screwdriver. Blank cover 13. Remove two screws from the external SCSI cable connector. 14. Align the cable end with the hole on the rear of the server. 15. Fix the cable connector from the outside of the rear face with two screws removed in Step 13. 16. Install the removed parts.
Upgrading Your Server 9-71 Serial Interface It is possible to move serial port B located at the front of the unit to the rear. Use the serial cable for the rear face coming with the server for the connection. The connection procedure is described below: 1. See the section "Preparing for Installation and Removal" described earlier to prepare. 2. Pull out the server from the rack. 3. Remove the front access cover. 4. Remove the rear access cover. 5. Remove the CPU access cover. 6.
9-72 Upgrading Your Server 11. Connect the rear serial cable coming with the server to the connector on the baseboard. 12. Route the cable to the rear of the server. See the figure below for the cable routing. 13. Remove the blank cover from the rear frame by using a flat-tip screwdriver.
Upgrading Your Server 9-73 14. Remove the screw located on the bracket of the rear serial cable connector. 15. Hook the bracket of the rear serial cable connector from the inside of the rear face. 16. Fix the serial cable connector from the outside of the rear face with a single screw removed in step 14. 17. Change the settings of the jumpers on the baseboard, if it is necessary. See the jumper positions shown in the figure below. IMPORTANT: Do not change the other jumper settings.
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Appendix A Specifications Item Model type at shipment CPU Type Clock/2nd cache Number of processors Maximum Chipset Memory Standard Maximum Expansion unit Expansion times Memory module Error check Memory mirroring feature/Online sparing memory feature Graphics (VRAM) Auxiliary Floppy disk (standard) input device Hard disk (standard) Hard disk (maximum) CD-ROM (standard) 5.25-inch device bay 3.
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Appendix B Other Precautions Transfer Rate of the On-board LAN Controller The baseboard includes the two network interface controllers. LAN 1 supports 10Base-T and 100Base-TX networks and a capable of full or half duplex. LAN 2 supports 10Base-T, 100Base-TX, and 1000Base-T networks and a capable of full or half duplex. The both controllers can automatically detect and switch for network speed and transfer mode connected to the HUB.
B-2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position. Do not write anything directly onto the disk surface with a pencil or ball-point pen. Do not open the shutter. Do not use the floppy disk in a dusty place. Do not place anything on the floppy disk.
Other Precautions B-3 Write-protection A floppy disk has a write-protect switch that prevents the stored data from accidental erasure. You can read data from a write-protected floppy disk, but you cannot save data into the floppy disk or format it. NEC recommends that you should write-protect any floppy disk containing valuable data unless you are about to save data. To write-protect a 3.5-inch floppy disk, use the write-protect switch provided on its back.
B-4 Other Precautions CD-ROM Keep the following notes in mind to use the CD-ROM for the server: Press the center of the storage case to remove the CD-ROM from the case. Do not drop the CD-ROM. Do not place anything on the CD-ROM or bend the CD-ROM. Do not attach any label onto the CD-ROM. Do not touch the signal side (nothing is printed on this side) with your hand. Place the CD-ROM with its printed side upward and gently put it on the tray.
Other Precautions B-5 This enables you, for example, to use tape B to restore the data when tape C makes a read error. Also when both tapes B and C make a read error, you can restore your valuable data by using the data stored in tape A. Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols. IMPORTANT: Do not pour any liquid such as water or put anything into the keyboard. Doing so may cause a failure of the keyboard.
B-6 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. software require the mouse for operation. Many OS's and application NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software. Use the mouse on a clean desk. Using the mouse on a dusty or dirty desk disturbs smooth movement or normal operation of the mouse. When your mouse movement seems dull, clean your mouse.
Appendix C IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. to install an optional device.
C-2 IRQ and I/O Port Address PIRQ and PCI Device The factory-set PCI device interrupts are assigned as follows. Use the BIOS setup utility, BIOS, for interrupt setup. See Chapter 4 for details.
IRQ and I/O Port Address C-3 I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address 00 - 1F 20 - 21 2E - 2F 40 - 43 60 61 64 70 - 71 80 - 8F A0 - A1 C0 - DF E0 - E9 F0 F1 - FF 170 - 177 or BAR2 1F0 - 1F7 or BAR0 278 - 27F 2F8 - 2FF BAR or 376 370 - 377 378 -37F 3B0 - 3BB 3BC - 3BE 3C0 - 3DF 3F6 or BAR1 3F0 - 3F7 3F8 - 3FF 40B 4D0 4D1 4D6 580 - 58F 900-93F 940-97F C00 C01 C14 C49 C4A C52 C6C Chip in Use 8-bit DMA control register Master 8259 programming interfac
C-4 IRQ and I/O Port Address Address C6F CA2 - CA3 CA4 - CA5 CA6 - CA7 CD6 CD7 CF8, CFC CF9 F50 - F58 FE00 - FE3F BAR4+00 - 0F Chip in Use Other control registers IPMI (MPI KCS interface) IPMI (SMI interface) IPMI (SCI/SW1 interface) Power management index register Power management data register PCI configuration space Reset control General chipset Chipset EDMA2 PCI base address register 4 *1 Hexadecimal notation *2 The I/O port address of a PCI device is set according to its type and number.
Appendix D Installing Windows Server 2003 This section describes the procedures for installing Windows Server 2003 without using Express Setup tool. BEFORE INSTALLING Windows Server 2003 Please read carefully the following information BEFORE commencing your Windows Server 2003 Installation. Installing Service Pack You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself.
D-2 Installing Windows Server 2003 MO Device If you specify the file system as NTFS with MO Device connected during the installation, the file system will not be converted normally. Disconnect MO Device and restart the installation from the beginning. Media such as DAT During the OS installation, do not attach the unnecessary media for OS installation to the system, such as DAT.
Installing Windows Server 2003 D-3 INSTALLING Windows Server 2003 Preparations for Installation NEC EXPRESSBUILDER CD-ROM Microsoft Windows Server 2003 Standard Edition (CD-ROM) or Microsoft Windows Server 2003 Enterprise Edition (CD-ROM) User's Guide Getting Started Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER Creating "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" Before installing, create Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER.
D-4 Installing Windows Server 2003 7. Insert a floppy disk into the floppy disk drive according to the instruction on the screen. Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER will be created. Write-protect and attach a label, then keep it safely. Create from [Master Control Menu] [Master Control Menu] runs on the following operating systems. – – – – – Windows Server 2003 Windows 2000 Windows Me/98/95 Windows NT 4.
Installing Windows Server 2003 D-5 Windows Server 2003 Clean Installation This section explains how to perform a clean installation of Windows Server 2003. 1. Turn on the system power. 2. Insert the Windows Server 2003 CD-ROM into the CD-ROM drive. 3. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk, press Enter while the message "Press any key to boot from CD..." is displayed at the top of the screen.
D-6 Installing Windows Server 2003 7. If the optional board is installed, select the proper SCSI Adapter and press Enter. – MegaRAID SCSI 320-2 RAID Controller Driver (When N8103-81F board is installed.) Continue performing tasks according to the subsequent messages that appear. For details, refer to "Getting Started". After installation is completed, be sure to execute the tasks described in "Driver Installation and Advanced Settings" and "Updating the System" of this manual.
Installing Windows Server 2003 D-7 Upgrade installation NOTE: If you are using N8103-56F, please carry out after removing. 1. Procedures below upgrade the installed Windows 2000 to Windows Server 2003. 2. Power on the system and start Windows 2000. 3. Log on as an administrator. 4. Insert the Windows Server 2003 CD-ROM into the CD-ROM drive. Then, [Select an operation] dialog will appear. NOTE: If the [Select an operation] dialog box does not appear, start \SETUP.EXE from CD-ROM drive. 5.
D-8 Installing Windows Server 2003 10. If the optional board is installed, select the proper SCSI Adapter and press Enter. – MegaRAID SCSI 320-2 RAID Controller Driver (When N8103-81F board is installed.) Continue performing tasks according to the subsequent messages that appear. 11. Update the system. 12. Install the driver and make detailed settings. SCSI controller (N8103-56F) If your system has a controller (N8103-56F), system error will occur during the upgrade installation to Windows 2003.
Installing Windows Server 2003 D-9 DRIVER INSTALLATION AND ADVANCED SETTINGS This section describes on how to install and setup various standard drivers mounted on the device. For the information on installing and setting up the driver that is not described in this section, please refer to the document attached to the driver. PROSet PROSet is a utility that confirms the function of network contained in network driver.
D-10 Installing Windows Server 2003 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box appears. * The procedure in the case of the standard start menu 1. Click Start menu, Click [Control Panel], Click [Network Connections], and Click [Local Area Connection].
Installing Windows Server 2003 D-11 NOTE: We recommend you to add "Network Monitor" at "Adding Services". "Network Monitor" can monitor frames (or packets) sent or received by a computer on which "Network Monitor" is installed. This is an effective tool for analyzing network faults. For information about the installation procedure, see Chapter 6. Re-install the Network Driver The network driver will be installed automatically.
D-12 Installing Windows Server 2003 SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Appendix E Installing Windows 2000 This section describes the procedures for installing Windows 2000 without using Express Setup tool. BEFORE INSTALLING Windows 2000 Please read carefully the following information BEFORE commencing your Windows 2000 Installation. Installing Service Pack You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself.
E-2 Installing Windows 2000 Re-installing to the Hard Disk which has been upgraded to Dynamic Disk If there is other partition than the partition for OS installation and you want to leave it when installing the system on the hard disk upgraded to Dynamic Disk, note the following issue: C: System Area D: Data Area ↑ When you want to leave this partition Do not select the partition that OS had been installed as the partition to install the OS newly.
Installing Windows 2000 E-3 Partition Size The minimum required partition size for installation of Windows 2000 is: 1000MB + Paging file size + Dump file size Paging file size (recommended) = installed memory * 1.5 Dump file size = Installed memory size + 12 MB IMPORTANT: The above paging file size is necessary for collecting debug information (memory dump).
E-4 Installing Windows 2000 INSTALLING Windows 2000 Preparations for Installation NEC EXPRESSBUILDER CD-ROM Microsoft Windows 2000 Server(CD-ROM) or Microsoft Windows 2000 Advanced Server (CD-ROM) Windows 2000 Service Pack (CD-ROM) User's Guide Getting Started Windows 2000 OEM-DISK for NEC EXPRESSBUILDER Creating "Windows 2000 OEM-DISK for NEC EXPRESSBUILDER" Before installing, create Windows 2000 OEM-DISK for NEC EXPRESSBUILDER.
Installing Windows 2000 E-5 7. Insert a floppy disk into the floppy disk drive according to the instruction on the screen. Windows 2000 OEM-DISK for NEC EXPRESSBUILDER will be created. Write-protect and attach a label, then keep it safely. Create from [Master Control Menu] [Master Control Menu] runs on the following operating systems. – – – – – Windows Me/98/95 Windows 2000 Windows Server 2003 Windows NT 4.
E-6 Installing Windows 2000 Windows 2000 Clean Installation This section explains how to perform a clean installation of Windows 2000. 1. 2. Turn on the system power. 3. Press Ctrl + Alt + Delete to reset the system. Insert the Windows 2000 CD-ROM into the CD-ROM drive. After a bootable operating system has been installed on the hard disk, press Enter while the message "Press any key to boot from CD..." is displayed at the top of the screen.
Installing Windows 2000 E-7 7. If the optional board is installed, select the proper SCSI Adapter and press Enter. – MegaRAID SCSI 320-2 Controller Driver (When N8103-81F board is installed.) Continue performing tasks according to the subsequent messages that appear. For details, refer to "Getting Started". After installation is completed, be sure to execute the tasks described in "Driver Installation and Advanced Settings" and "Updating the System" of this manual.
E-8 Installing Windows 2000 DRIVER INSTALLATION AND ADVANCED SETTINGS This section describes on how to install and setup various standard drivers mounted on the device. For the information on installing and setting up the driver that is not described in this section, please refer to the document attached to the driver. PROSet PROSet is a utility that confirms the function of network contained in network driver. Utilizing PROSet enables the following items: Confirm detailed information of the adapter.
Installing Windows 2000 E-9 Network Driver Specify the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] 1. The [Local Area Connection Properties] dialog box appears. Click Start menu, Click [Settings] and Click [Network Connections]. The [Network Connections] dialog box appears. 2.
E-10 Installing Windows 2000 Re-install the Network Driver After installing OS and deleting the network drivers, if you want to re-install the network drivers, follow the procedure below. 1. Restart OS and logon to your system. 2. [Upgrade Device Driver Wizard] dialog box appears. Click [Next]. 3. Confirm that the [Search for a suitable driver for my device (recommended)] radio button is selected and click [Next]. 4. Select the [Specify a location] check box and deselect other check boxes.
Installing Windows 2000 E-11 Graphics Accelerator Driver Standard graphics accelerator driver that are mounted will be installed automatically. The following is the procedure when it is necessary to install manually. If you want to utilize optional Graphics Accelerator Driver board, follow the document attached to the board to install the driver. 1. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. 2. Run "Setup.exe" in the following directory. :\WINNT\W2K\VIDEO\setup.
E-12 Installing Windows 2000 SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Appendix F Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit CPU #1 #2 #3 #4 Memory Group #1 Group #2 Group #3 Monitor Hard Disk ID0 ID1 ID2 ID3 ID4 Model name Serial No. Date Installed Clock Clock Clock Clock Serial No. Serial No. Serial No. Serial No. Date Installed Date Installed Date Installed Date Installed Size Size Size Serial No. Serial No. Serial No.
F-2 Product Configuration Record Table Backup Device Slot 1 Size Model name PCI Slot #1 Model name Capacity Type number Serial No. Date Installed Serial No. Date Installed PCI Slot #2 Model name Serial No. Date Installed Model name Serial No. Date Installed Model name Serial No. Date Installed Model name Serial No. Date Installed Model name Serial No. Date Installed Model name Serial No. Date Installed Model name Serial No.
Product Configuration Record Table Software Firmware version OS Application of RUR media File system Bundled software installed Licensed software installed Application running when a failure occurred Apply FAT Others ( Name: Name: HPFS Version: Version: NTFS ) F-3
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