User's Manual

NECCare Service
♦ Serial numbers of the HDD will be reviewed and
verified by NECAM before replacement is
authorized.
Terms and Conditions
■ If service req uires the replacement o f hard disk drives
under the terms of this Replacement Program, the
replacement items become the property of Customer.
■ The warranty period for the HDD inherits the current terms
of the servers’ warranty or support contract in place. It
does not start a new warranty period.
■ NECAM ma y use new, used, or reconditioned HDDs that
are in good working order as replacements. Replacement
HDDs shall be of like kind and quality of those replaced.
■ This Retention Program may be enforced only by the
original purchaser of the Product and is not transferable.
■ If customer fails to comply with the terms and co nditions
of the NECCare Hard Drive Retention Package as written,
NECAM will not be obligated to continue providing the
service and any and all support for hard drive failures will
return to the warranty support program of the base server
from which it came.
What is Covered and What is Not Covered?
The following items are not covered by this service contract:
1. Any Product that is not distributed in the U.S.A. or Canada
by NEC Corporation of America.
2. Any Product on which the serial number has been defaced,
modified, or removed.
3. Damage, deterioration, or malfunctio n resulting from:
♦ Accident, misuse, abuse, neglect, fire, water,
lightning or o ther acts of nature, improper storage,
unauthorized Product modification, or failure to
follow instructions supplied with the Product.