Electronics America Network Router User Manual

Chapter 8 System administration
Page 8- 4 UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide
Issue 6
Traffic Management
The UNIVERGE NEAX 2000 IPS provides traffic management reports to be used for overall analysis of
system performance. MATWorX is used to request and display the type of report, sample measurement
time period, and time increments of reports. Type of Traffic Measurement Reports:
 Number of successful attempts at outgoing access, based on trunk route.
 Number of times all trunks were busy, based on trunk route.
 Number of incoming calls, based on trunk route.
 Number of incoming calls connected to busy tone and then trunk abandoned.
 Quantity of incoming calls with no answer and trunk abandoned, based on trunk route.
 Number of times a push button register was connected, on a system basis.
 Number of times all push button registers were busy, on a system basis.
 Number of outgoing connections using modem trunks, based on modem trunk group.
 Number of incoming connections using modem trunks, based on modem trunk group.
 Number of times all modem trunks were busy, based on modem trunk group.
 Number of times the Conference circuits were used, on a system basis.
 Number of times Conference circuits were all busy, on a system basis.
 Number of times an incoming call was Call Forwarded-No Answer to the Attendant or another station (on
DID, Tie or DIT lines), on a system basis.
 Number of Tandem Connections, on a system basis.
 Number of times a push button register was connected to a trunk, based on trunk route.
 Number of Attendant calls including recalls, on a system basis.
 Number of station-to-station calls, on a system basis.
 Number of times senders were all busy, on a system basis.
 Number of ring generator capacity overflows, on a system basis.
 Number of DTE to DTE connections, on a system basis. (UCD Peg Count)
 Number of answered calls by UCD group.
 Number of incoming calls by UCD group.
 Number of waiting calls for a pre-determined time into queuing mode on the UCD group.
 Number of incoming calls to all busy stations in the UCD group.
 Number of answered calls in the UCD group.
MATWorX PC Requirements
MATWorX requires an IBM or compatible PC running Microsoft Windows
®
ME, 2000 or XP.
Minimum Requirements Recommended
Pentium III 350 MHz processor Pentium IV 1 GHz processor
128 MB RAM 256 MB RAM
Available hard-disk space
before installation:
200 MB - Full Installation
MATWorX uses about 100 MB
Available hard-disk space
before installation:
200 MB - Minimum installation
MATWorX uses about 100 MB
SVGA monitor, 800 x 600
resolution
15” SVGA monitor, 1024 x
768 resolution
3.5” diskette drive, CD-ROM drive, Mouse
Valid NEAX hardware connection
(direct serial, modem, or TCP/IP)