Dterm Series i / Dterm IP USER GUIDE
LIABILITY DISCLAIMER NEC Corporation reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval from NEC Corporation.
Table of Contents Face Layout......................................................... 1 Rear View .......................................................... 12 Base View.......................................................... 15 Keys and Lamps ............................................... 16 Soft Keys ........................................................... 18 Terminal Setup with the Up/Down Key........... 25 Terminal Setup with the Feature Key .............
Table of Contents Boss/Secretary – MW Lamp Control............... 64 Boss/Secretary Override.................................. 65 Do Not Disturb .................................................. 66 Call Redirect...................................................... 67 Privacy............................................................... 69 Privacy Release ................................................ 70 Index .................................................................. 71 LCD Indication ........
Face Layout Dterm2DT (2-LINE NON DISPLAY) Call Indicator Lamp Programmable Keys 2 1 ABC 4 5 JKL GHI Feature 6 Recall MNO TUV WXYZ 9 Conf 0 # Redial 8 7 PQRS 3 DEF Dedicated Function Keys Hold Mic Answer Transfer Speaker Microphone Speaker –1–
Dterm4D IP (4-LINE WITH DISPLAY) D termIP Call Indicator Lamp LCD (Liquid Crystal Display) Exit Help 1 4 GHI 7 PQRS 2 ABC 5 JKL 8 3 Feature 6 Recall 9 Conf DEF MNO TUV WXYZ 0 # Soft Keys Programmable Keys Redial Mic Answer Transfer Speaker Dedicated Function Keys Hold Microphone Lift Speaker –2–
Dterm8D and Dterm8D IP (8-LINE WITH DISPLAY) Call Indicator Lamp LCD (Liquid Crystal Display) Help Exit Soft Keys Programmable Keys 2 ABC DEF 3 Recall Feature 4 6 Conf Mic GHI 5 JKL MNO 7 8 9 Redial # Answer Transfer Speaker 1 Directory Message PQRS TUV 0 OPER Hold Dedicated Function Keys WXYZ Microphone Speaker –3–
Dterm16D and Dterm16D IP (16-LINE WITH DISPLAY) Call Indicator Lamp LCD (Liquid Crystal Display) Help Exit Soft Keys Programmable Keys 2 ABC DEF 3 Recall Feature 4 5 JKL 6 Conf Mic 7 PQRS 8 9 WXYZ Redial 0 # Answer Transfer Speaker 1 Directory GHI MNO Message TUV OPER Hold Dedicated Function Keys Microphone Speaker –4–
Dterm32D and Dterm32D IP (32-LINE WITH DISPLAY) 1 1 Call Indicator Lamp Lamp at top corner of Dterm Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. 2 LCD (Note 1) LCD (Liquid Crystal Display) provides Dterm activity information plus data, time and Soft Key Operation. The LCD has 24-character, 3-line capability. 3 Exit The user can exit from the Help key mode by pressing this key.
6 Programmable Keys [Programmable by telephone system administrator (Flexible Line/Feature Keys)] • Station line access • Trunk line access • Feature access [Programmable by user (Flexible Line/One-Touch Speed Dial)] • Station line access • Trunk line access • Feature access (Note 2) • Any feature can be assigned. • Direct station selection • Station speed dial 7 Recall Press key to terminate established call and returns to the internal dial tone.
20 Dterm IP Adapter Dterm IP adapter can be attached to Dterm Series i 8D/16D/32D terminals. It supports the same telephony service as the original Dterm terminal. 20 Note 1: Not applicable for Dterm 8. Note 2: Not applicable for Dterm 8/8D/16D. Note 3: Not available for Dterm 65/Dterm Series III mode , Dterm 75/Dterm Series E mode. (These keys must be enabled in system programming and must be used with the correct Firmware.
Dterm16LD and Dterm16LD IP (16-LINE WITH MULTI-DISPLAY) 1 Call Indicator Lamp Lamp at top corner of Dterm Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. 2 LCD (Note 1) LCD (Liquid Crystal Display) provides Dterm activity information plus data, time and Soft Key Operation. The LCD has 24-character, 3-line capability. 3 Exit The user can exit from the Help key mode by pressing this key.
Programmable Keys [Programmable by telephone system administrator (Flexible Line/Feature Keys)] • Station line access • Trunk line access • Feature access [Programmable by user (Flexible Line)] • Station line access • Trunk line access • Feature access Recall Press key to terminate established call and returns to the internal dial tone. Press the or # (Note 4) key to activate dialing. 14 Microphone Built-in microphone is used for hands free operation with speakerphone.
21 16LD Display Default status of display. 1 P I CK F DN 3 2 4 6 S&R LAST # 8 PICK Call Pick-up 12 2 FDN Call Forwarding - Don't Answer 3 FDA Call Forwarding - All Calls S PD S PD 15 1 S PD S PD 13 14 S PD S SPD Feature Name 10 789 0 6 S PD 11 VO I C E MS G R 7 9 FDA E OV R 5 Key No. Display Help Exit 16 indicate the icon area. For more detailed description, please refer to the next page.
Detailed Descriptions of User’s status and Icon: User’s Status Icon No Icon • Idle • Call Hold (Individual Hold/Individual Hold on Call Park Group) • Call Hold (Other Party Hold/Other Party Hold on Call Park Group) • Recall (Individual Hold/Exclusive Call Hold/Call Transfer/ Individual Hold on Call Park Group) • Recall (Other Party Hold/Other Party Hold on Call Park Group) • Incoming Call Flashing Pattern Blink Note Blink Note Blink Note • Exclusive Call Hold • During Conversation (Individual Use) •
Rear View Dterm4D IP Network Specification Interface : Ethernet: 10 Base T/100 Base TX , RJ45 Internet Layer: IPv4 Protocol : Peer to Peer Media type : Auto sensing and manual selection supported.
Dterm8D IP, 16D IP, 16LD IP, 32D IP PC(X) Note: The PC connector on the IP terminal is exclusively for a PC connection, not a second IP terminal. Network Specification Interface : Ethernet 10 Base T/100 Base TX , RJ45 * Multiport Switch Internet Layer: IPv4 Protocol : Peer to Peer only Media type : Auto sensing and manual selection supported.
Dterm4D IP Adjustable Removable Base Quick Disconnect Button – 14 –
Base View Dterm8D IP, 16D IP, 16LD IP, 32D IP External AC Adapter Optional Adapter Power over Ethernet Switch Note: Adjustable/Removable base has been Removed Power Method Equipment to be used Switch Position Industry Standard IEEE 802.3 af Power Switch AC Adapter 1 CISCO Discovery Protocol • CISCO Catalyst Power Switch 2 • CISCO Power Patch Panel Optional Adapter supported Type PS(A)-R UNIT AD(A)-2R UNIT Description Survivable adapter to provide local Dterm IP survivability.
Keys and Lamps Programmable Keys These are examples of Dterm® features available by pressing the programmable keys. Some features may be programmed by the user. Others must be programmed by the telephone system administrator. AICM Press key to activate “Automatic Intercom”. DICM Press key to activate “Dial Intercom”. DND (Do Not Disturb) Press key to activate or cancel “Privacy” feature. FDA Press key to activate or cancel “Call Forwarding – All Calls” feature.
S&R (Save and Repeat) Press key to store a number or redial a stored number. SIG Press key to cause chime at predetermined station. Lamps Call Indicator Lamp Lamp at top of Dterm Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. LCD LCD (Liquid Crystal Display) provides Dterm activity information plus date, time and Soft Key operation.
Soft Keys 4051 7:35 AM MON 18 JUL 2002 MIC DND >>> Exit Note: Help Soft Key function is available for the terminals with LCD. The Soft Keys on the Dterm Series i/Dterm IP provide a set of functions on the LCD that adapts to the changing state of the telephone. While default Soft Key settings are provided, desired functions can be assigned to individual stations as required.
Default Function Displays for Each Status Default Soft Key settings are provided corresponding to particular functions. Different Soft Key settings are displayed at the bottom of the LCD depending on the status, as shown below. Different patterns of Soft Key settings can be registered for individual call states and assigned to individual terminals as required.
BUSY (1) (2) BUSY 2000 4:26 PM TUE 13 APR 2004 CW MIC CB >>> Push >>> BUSY 4:26 PM S&R 2000 TUE 13 APR 2004 >>> CONNECTION 2000 4:26 PM TUE 13 APR 2004 MIC DND >>> CONSULTATION HOLD TRANSFER 2000 4:26 PM TUE 13 APR 2004 MIC CONF >>> – 20 –
Soft Key Features When the Soft Key corresponding to a desired function name is operated, the selected function name starts to blink on the LCD. The blinking display of available functions takes precedence over the display of functions specified by the Soft Key pattern. (Note) FDB (Call Forwarding – Busy Line) Permits a call to a busy station to be immediately forwarded to a predesignated station.
PICK (Call Pickup – Group) Permits a station user to answer any calls directed to other lines in the user’s preset Call Pickup Group. CONF (Three-way Calling) Enables a station user to establish a three-way conference by connecting an additional party to an already existing conversation. VOICE (Voice Call) Enables the user to make a call to the called party’s built-in speaker. If the called party’s MIC is on, the called party can converse on hands-free.
MIC (Microphone On/Off) Allows the user to turn the microphone on and off for use with the speakerphone. PAGE (Button Page) Allows the user to assign two functions to each feature or speed key and to toggle between pages. HSET (Headset) Allows the user to go off- and on-hook when using the headset. RLS (Release Key) Allows the user to release the current call when using the headset, without waiting for the party to hang up.
VISIT (Survivable Remote MGC) Allows a station to indicate a status: when a user is in remote office, VISIT will be blinking. After recovering the main office, VISIT will return to light. RMUTE (Ringer Mute) Allows a station user to mute or recover station ringing. >>> (Display Function Next Page) Allows the user to scroll to the next display screen. <<< (Display Function Previous Page) Allows the user to scroll to the previous display screen.
Terminal Setup with the Up/Down Key Note: Not Displayed for Dterm 65/Dterm Series III and Dterm 75/Dterm Series E mode. Dterm Series III/Dterm Series E : North America Dterm 65/Dterm 75 : Australia, Asia, Latin America, Middle East, Russia To adjust the handset receiver volume Press the Up/Down key in the off-hook status or during the call. LCD indication for North America, Latin America, Asia, Middle East and Russia. HANDSET LCD indication for Australia.
To adjust LCD contrast Press the Up/Down key in the on-hook status.
Terminal Setup with the Feature Key Microphone On/Off LED on Mic key shows the status of the built-in microphone. To change microphone status Press Soft Key associated with the MIC Display or press Feature and 1. To adjust initial receiving volume Handset receiver volume can be changed. To change the handset receiver volume Press Feature and 2. The LCD displays the current volume status. RCV VOL. SMALL 4:26 PM TUE 13 APR 2004 Press Feature and 2 to alternate between Large and Small volume. RCV VOL.
To select ringer tone The Dterm Series i/Dterm IP has 10 kinds of ringer tones that you can select. Press Feature and 3. The LCD displays the selected tone number (n=1 ~ 10). Tone No. Frequency (Hz) Modulation (Hz) 1 520/660 16 2 520/660 8 3 1100/1400 16 4 660/760 16 5 Melody 1 6 Melody 2 7 Melody 3 8 Melody 4 9 Melody 5 10 Melody 6 Note: Tone number 5, 6, 8~10 (Melody 1, 2, 4~6) will sound continuously.
To adjust transmission/receiving volume Handset volume can be changed. Press Feature and 4. The LCD displays the current volume. Press Feature and 4 again to alternate between Small and Large volume. T/R VOL. 4:26 PM SMALL TUE 13 APR 2004 T/R VOL. 4:26 PM LARGE TUE 13 APR 2004 To activate hands-free To set hands-free on: Press Feature and 5. The LCD displays: HANDS FREE ON 4:26 PM TUE 13 APR 2004 To set hands-free off: Press Feature and 6.
Dynamic Dial Pad on/off The user can originate a call at first hand without lifting handset or pressing Speaker key. Press Feature and 8. The LCD displays: Direct Dial Pad ON 4:26 PM TUE 13 APR 2004 Direct Dial Pad OFF 4:26 PM TUE 13 APR 2004 Note: When this feature is ON, the user may initiate a call by immediately dialing the number and the station will go hands-free off-hook automatically. Enabling this feature for a Dterm IP, restricts the terminals ability to enter the Dterm IP User Menu.
Login/Logout (IP Enabled Dterm/Dterm IP Only) To Login When login mode is activated, following procedure is required. Enter login code and press Set key. (The station number is used as the Login code.) Enter the password and press OK key. If the login code is accepted, display changes to normal idle status.
To Logout Press the preassigned logout button on the terminal. Note 1: This location is an example. Note 2: Logout button is assigned by data setting at the ECP (Enterprise Communication Platform). “LOGOUT?” is displayed on the LCD of the terminal. Press the logout button on the terminal again. Note: The following pages describe how to use the ECP (Enterprise Communication Platform) Features with the Dterm IP.
To Originate an Outside Call Lift handset or press Speaker key, receive dial tone. Dial the Central Office access code (i.e. 9). Dial desired telephone number. Use handset or MIC to converse. Display indicates: Elapsed time 15:39 4:26 PM Trunk type Trunk number DDD 3 TUE 13 APR 2004 To Originate an Internal Call Lift handset or press Speaker key. Receive dial tone. Dial desired station number. Display indicates digits dialed. Use handset or MIC to converse.
To Originate a Call Using Speed Calling (One-touch Buttons) Press the desired Speed Call button, or press Speaker and Speed Call. To program (Available only on Dterm stations with speed calling keys.) Press Feature button. Press desired Speed Call button. Enter desired telephone number or feature code on the keypad. Display indicates digits dialed. Press Feature again to save the number. SPEED SET 4:26 PM TUE 13 APR 2004 To verify (with Dterm 4D/8D/16D/16LD/32D) Press Feature button.
To Originate a Call Using Speed Calling (Individual/Group) Press the Redial button. Press the desired speed calling number. LNR[*]/SPD[_ _] –X XXXXXX To Originate a Call Using Speed Calling – System To program Speed Calling – System key (on one-touch speed calling key) Press Feature key. Press desired one-touch speed key. The LCD displays previously stored digits. Dial the “Speed Calling – System” access code and the abbreviated call code. Press Feature again.
Account Code To enter Lift handset or press Speaker, receive dial tone. Enter feature access code, receive service set tone. Enter “Account Code” (up to 10 digits). (Note 1) Receive dial tone and dial desired number. To enter account code after authorization code Lift handset or press Speaker, receive dial tone. Enter feature access code for “Authorization Code”, receive service set tone. Enter “Authorization Code”, receive second service set tone.
Authorization Code To enter without account code Lift handset or press Speaker, receive dial tone. Enter feature access code, receive service set tone. Enter “Authorization Code” (up to 10 digits). Receive dial tone, dial desired number. - Or Lift handset, receive dial tone. Dial desired number. If an “Authorization Code” is required, caller hears special dial tone. Enter “Authorization Code”, or call will be denied. Note: This option is available only if system is programmed with Least Cost Routing.
Using the Soft key Lift handset Dial desired station number; VOICE Soft Key appears while station is ringing. 2000 4:26 PM TUE 13 APR 2004 MIC VOICE >>> Press VOICE Soft Key. Speak to called party. Note 1: A Voice Call may be programmed on a one-touch speed key by pressing Speed Dial button, dialing the extension, and pressing the Transfer key. (V displays if programming on an Dterm with LCD. Save by pressing Speed Dial again.
Automatic Intercom To initiate Lift handset or press Speaker key. Press the AICM key. Hear ringback tone. Called party ICM 4:26 PM To answer AICM key flashes red indicating an incoming intercom call. 2 TUE 13 APR 2004 Calling party ICM 4:26 PM 1 TUE 13 APR 2004 Press AICM, lift handset or press Speaker. LED lights solid green. If called station is engaged in a non-intercom call, the station may press AICM after placing original caller on hold (with Hold key).
Manual Intercom To initiate Press MICM, lift handset or press Speaker, ringback tone is heard. Press the SIG key if it is desired for the called station to hear ringing. Called party ICM 4:26 PM To answer MICM key flashes, indicating an incoming call. Ring tone may also be heard. Press MICM. Lift handset or press Speaker, LED lights solid green. If called station is engaged in a non-intercom call, the station may press MICM after placing original caller on hold (with Hold key). .
Dial Intercom To initiate Lift handset or press the Speaker key. Press DICM key. Dial desired intercom station number. Receive ringback tone. Called party ICM 4:26 PM 2 TUE 13 APR 2004 To answer DICM LED flashes, indicating an incoming intercom call. Press DICM. Lift handset or press Speaker. LCD shows solid green. If called station is engaged in a non-intercom call, the station may press DICM after placing the original call on hold (with the Hold key). .
To Place a Call on Hold Held station number Press Hold. Held line flashes. Note: If held line appears on other Dterm stations, the associated LED flashes red slowly. To retrieve HOLD 4:26 PM 2001 TUE 13 APR 2004 Lift handset or press Speaker. Press held line. Use handset to converse. Note: Any station with this line appearance can retrieve the call. If unanswered After preprogrammed time, Automatic Recall is initiated.
If unanswered After preprogrammed time, Automatic Recall is initiated. Visual and audible signal (rapid flash and ring burst) is sent to station which placed call on Exclusive Hold. Recall shows as a flashing green LED on your phone, and solid red on other phones with same line. Note: Exclusive Hold excludes any other phone from picking up your held call. Exclusive Hold shows as a flashing green LED on your phone. The same line on other phones appears as a solid red LED.
Conference With call in progress, ask party to hold. Press Transfer, receive interrupted dial tone. Dial desired number. After call is answered, press Conf. Conf LED lights. Three-way conference is established. CONF 4:26 PM TUE 13 APR 2004 CONF 4:26 PM MIC TUE 13 APR 2004 >>> Using the Soft Key With a call in progress, press Transfer and dial desired number. After call is answered, press CONF Soft Key. Three-way conference is established. If one party hang up, other two remain connected.
To Answer a Camped-on Call While engaged in a call, receive the camp-on indication (one short tone burst). Answer LED flashes. Press Answer. Call in progress is placed on hold. Trunk Trunk Connection to camped-on call is established. type number Press Answer to return to original call. Camped-on call is placed on hold. CAMP ON DDD 3 By repeating these steps, it is possible to alternate between calls. Display 4:26 PM TUE 13 APR 2004 indicates connected station or trunk at any given time.
– Or – Lift handset or press Speaker. Dial “Call Waiting” access code, receive dial tone. C WAIT 4:26 PM Dial busy station. TUE 13 APR 2004 C WAIT SET 2000 4:26 PM TUE 13 APR 2004 Using the Soft Key Dial desired station and receive busy tone. Press CW Soft Key receive call waiting ringback tone. Called station number C WAIT SET 2000 4:26 PM TUE 13 APR 2004 MIC >>> To answer a waiting call Call Waiting Tone is heard. Press Answer. Waiting call is automatically connected.
Call Park To program call park key (on one-touch speed calling key) Press Feature. Press one-touch speed key. Press Recall. ! displays on LCD. Dial “Call Park” access code. Press Feature again. Parked station or trunk To park a call While connected to a station or trunk, press CALL PARK. CALLPARK SET DDD 3 4:26 PM TUE 13 APR 2004 To retrieve a parked call from originating station Dial “Call Park” local retrieval code. Station user is connected to parked call.
Call Pick-up (Group) When station within pick-up group rings Lift handset. Press CALL PICK-UP or dial “Call Pick-up” access code (may be stored on one-touch speed calling key). Connection to calling party is established. Called Calling If currently on a call, press Transfer and dial “Call Pick-up” access code. station party The original party is placed on hold. PICK UP 2000 DDD 3 4:26 PM TUE 13 APR 2004 Using the Soft Key Called station Lift handset and press PICK Soft Key.
– Or – Dial “Direct Call Pick-up” access code and the station number to be picked up. Connection to calling party is established. If busy, original call must be placed on hold before new call can be picked PICK UP up. 4:26 PM Called station Calling party 2000 DDD 3 TUE 13 APR 2004 Outgoing Trunk Queuing If trunk busy Receive Trunk Busy indication. Press CALL BACK. Call is placed in queue for next available trunk.
Executive Override If called station is busy Overridden station Press OVERRIDE. Interrupted parties receive warning tone. OVERRIDE 2001 4:26 PM TUE 13 APR 2004 Three-way conference is initiated. Conf LED lights. CONF 4:26 PM TUE 13 APR 2004 Using the Soft Key Press E-OVR Soft Key. Interrupted parties receive warning tone and three-way conference is initiated. Note: OVERRIDE 2001 4:26 PM TUE 13 APR 2004 MIC >>> Override may be programmed by the Telephony Server Admin.
Call Forwarding – All Calls To set Press Speaker. Receive dial tone. If setting for another station, press MULTILINE APPEARANCE. Press FWD or dial “Call Forwarding – All Calls” access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. FWD LED lights (at your station or at the Dterm of the multiline station you Forwarding are setting). station Press Speaker. Call Forwarding – All Calls is set.
To cancel Press Speaker. Receive dial tone. If cancelling for another station, press MULTILINE APPEARANCE. Press FWD or dial “Call Forwarding – All Calls” cancel code. Receive service set tone. LED goes out at your station (or the Dterm of the multiline station). Press Speaker. Call Forwarding – All Calls is cancelled. FORWARD CANCEL 4:26 PM TUE 13 APR 2004 Using the Soft Key Press FDA Soft Key. Receive service set tone and “FORWARD CANCEL” is displayed.
Using the Soft Key Press FDB Soft Key. Receive special dial tone. Dial destination; wait for service set tone. “FORWARD SET” is displayed; Call Forwarding – Busy Line is set. FORWARD SET 4:26 PM TUE 13 APR 2004 MIC >>> To verify (with Dterm 4D/8D/16D/16LD/32D) Press FWD-BY. Display indicates the station number calls are forwarded to. Note 1: If recipient station is a Dterm4D/8D/16D/16LD/32D, LCD displays: Note 2: With Soft Key operation, FDB flashes on the display.
Call Forwarding – Don’t Answer To set Press Speaker. Receive dial tone. If setting for another station, press MULTILINE APPEARANCE. Press FWD-NA or dial “Call Forwarding – Don’t Answer” access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. FWD-NA LED lights (at your station or at the Dterm of the multiline station you are setting). Press Speaker. Call Forwarding – Don’t Answer is set.
To cancel Press Speaker. Receive dial tone. If cancelling for another station, press MULTILINE APPEARANCE. Press FWD-NA or dial “Call Forwarding – Don’t Answer” cancel code. Receive service set tone. LED goes out at your station (or the Dterm of the multiline station). Press Speaker. Call Forwarding – Don’t Answer is cancelled. FORWARD CANCEL 4:26 PM TUE 13 APR 2004 Logged Out IP Station – Call Destination To set Lift handset or press Speaker key.
To cancel Lift handset or press Speaker key; receive Dial Tone. Press the FDL Key or dial “Logged Out IP Station – Call Destination” cancel code; receive service set tone. Replace handset or press Speaker key. Logged Out IP Station – Call DestiFORWARD CANCEL nation is canceled. 4:26 PM TUE 13 APR 2004 Using the Soft Key Lift handset or press Speaker key; receive Dial Tone. Press FDL Soft Key; receive service set tone. Dial destination station number; receive service set tone.
Call Back If called station is busy Called party Press CALL BACK. Receive service set tone. CALLBACK SET 2000 4:26 PM TUE 13 APR 2004 – Or – Press the FLASH key and enter “Call Back” access code. When both parties become idle, calling party’s phone rings. Calling party would go off hook and hear ring back tone. The called station would then be ringing. Connection is established when the called party answers.
To Save and Repeat a Number To save Press Speaker. Dial desired telephone number. Press S&R. Dialed number is now stored. S&R LED lights. – Or – Receive internal call. Press S&R. Number is stored in memory. S&R LED lights. Using the Soft Key Press S&R. Number is stored in memory. S&R LED lights. To verify (with Dterm 4D/8D/16D/16LD/32D) While idle, press S&R. Display indicates digits sorted. To repeat Press Speaker. Press S&R. Dterm automatically redials the programmed number.
To Leave a Message Press Speaker. Receive dial tone. Dial desired station number. Encounter no answer or busy condition. Press MSG. Message is sent to called Dterm. Called station MSG LED lights. Note 1: Up to four messages can be stored in Dterm memory.
To erase To erase a message without returning the call, press MSG to display desired message. Dial # or while message displays. Message is erased. Note: MESSAGE CANCEL 4:26 PM TUE 13 APR 2004 If station that left message is busy, callback or MSG may be set. If station that left message does not answer, MSG may be set, notifying originating party that a message return was attempted. Voice Mail System To set Press Feature key. Press Message key. Dial desired “Voice Mail System” access code.
Meet-me Paging Example: Station A can page Station B. When Station B dials answer code, they are connected. To page (station A) Dial “Paging” access code, receive continuous ringback for one second. Page station B. Remain off hook or hang up. PAGING 4:26 PM Trunk number 3 TUE 13 APR 2004 PAGING 4:26 PM 3 TUE 13 APR 2004 To answer (station B) If station A remains off hook Station B dials “Paging” answer code, and they are immediately connected.
Paging Transfer Calling trunk Example: Station A receives an important call for Station B who is not at a desk. number Station A can page Station B. When Station B dials the Paging TRANSFER DDD 3 answer code, Station A can announce the call and transfer it to Sta4:26 PM TUE 13 APR 2004 tion B. Station A paging Ask calling party to hold. Press Transfer. Receive interrupted dial tone. Dial “Paging” access code. Receive continuous ringback for one second. Page Station B. Remain off-hook or hang up.
– Or – (Dependent on System Programming) Station B dials “Paging” answer code, and is immediately connected to the calling party. PAGING 4:26 PM DDD 3 TUE 13 APR 2004 Boss/Secretary Transfer Secretary Calling party Lift handset, press boss’ ringing line. Ask calling party to hold. 4:26 PM Press boss’ line again. “Voice Call” is automatically established. Announce the call to the boss.
Boss/Secretary – MW Lamp Control To set MW at boss’ station With caller on the line Lift handset or press Speaker. Press boss’ ringing line. Ask calling party to hold. Press the MW-SET line/feature key. No service set tone is heard. MW SET 4:26 PM TUE 13 APR 2004 MW SET 4:26 PM TUE 13 APR 2004 Boss sees MW on display and can call secretary to receive message. Without caller on the line After taking message, press Recall and receive dial tone. Press the MW-SET line/feature key. Receive service set tone.
Boss/Secretary Override Example: Station 2000 is boss, Station 2001 is secretary. Boss is connected to Trunk A. Incoming call on Trunk B connects to secretary, but is intended for boss. To program boss/secretary override key Press Feature. Press a Speed Calling key. Dial “Boss/Secretary Override” access code. Press Recall. – displays on LCD. Dial boss’ station number. Press Feature again. Secretary Lift handset to answer Trunk B, ask caller to hold.
Option 2 Boss presses Answer and converses with secretary. Trunk A is placed on hold. Boss presses station 2001 key and converses with Trunk B. Boss presses Answer to reconnect to Trunk A. Secretary hears reorder tone, hangs up. Boss can alternate between the two parties by pressing Answer. Option 3 If boss does not respond to 3 bursts of tone, secretary presses Recall. Secretary is connected to Trunk B. Option 4 Boss presses Answer and converses with Secretary. Trunk A is placed on hold.
Call Redirect Example: Dterm Station A views on the Dterm display the Station Number or Caller ID of an Incoming Call and immediately redirects the call by pressing a Function Key. The destination of the Call Redirect will be the Call Forwarding-Don’t Answer Destination or the Recall Destination if the call is transferred without Call Forwarding-Don’t Answer being set at the station. Note: This feature is available in North America only.
Using the Soft Key Station B calls Station C. Station C answers the call and transfers it to Station A and then releases the call. Station A rings. Station A presses the REDIR Soft Key. REDIRECTING is displayed on Station A and the call immediately recalls to Station C.
Privacy While off-hook Press DND. LED lights. Privacy feature prevents interruptions for the duration of the call. PRIVACY SET 4:26 PM TUE 13 APR 2004 Using the Soft Key Press flashing DND Soft Key. “DND” flashes when set. Privacy feature prevents interruptions for the duration of the call. PRIVACY SET 4:26 PM TUE 13 APR 2004 MIC >>> To cancel Press DND. LED goes out. PRIVACY CANCEL 4:26 PM TUE 13 APR 2004 – Or – Replace handset. Privacy feature is automatically cancelled.
Privacy Release Example: Dterm Station B is engaged in a conversation, and allows Dterm Station A to enter the call in progress. Station A lifts handset or presses Speaker. Station A presses the line appearance of Station B. Warning tone is sent to the interrupted parties (optional). A three-way conference is established. Note: CONF 4:26 PM TUE 13 APR 2004 Station A may also be a single-line station as long as it appears on the Station B Dterm.
Index E Establishing a Broker Call ...................................... 44 Exclusive Hold ....................................................... 42 Executive Override ................................................ 50 Exit ....................................................................... 5, 8 A Account Code ......................................................... 36 Answering a Camped-on Call ................................ 45 Answering a Message ............................................
Privacy Release ..................................................... 70 N Number Save and Repeat ...................................... 58 S Saving and Repeating a Number ........................... 58 Speed Calling – System ........................................ 35 Speed Calling Call Origination (Individual/Group) .................................................. 35 Speed Calling Call Origination (One-touch Buttons) .............................................. 34 O Off-hook Trunk Queuing .........
LCD Indication D 15:39 DDD X Time elapsed, trunk type and number for outside call Time elapsed for parked call DND SET/CANCEL Do Not Disturb set or cancelled XXX DDD X Parked call retrieved from a remote station, showing the number of the station that parked the call Direct Dial Pad ON/OFF Dynamic Dial Pad status E C E-HOLD XXXX Station placed on Exclusive Hold CALLBACK XXXX Call Back is activated, showing called or calling number F CALLBACK SET XXXX Call Back set for busy called station CALLPARK
LCD Indication (continued) HOLD Station placed on hold M XXXX MSG XXXX HH:MMPM Message waiting (calling station and time of message) I ICM X Intercom call with called or calling party number Automatic Intercom Manual Intercom Dial Intercom Boss Secretary Transfer MESSAGE BUSY Called station message memory Busy – cannot store addition messages INDICATOR O/OFF Indicator Lamp status MESSAGE REST Called Station message receipt restricted – not equipped to receive messages L MESSAGE SET XXXX Message ind
LCD Indication (continued) S OVERRIDE X Overriding intercom call through bridging Automatic Intercom Dial Intercom Manual Intercom OVERRIDE Executive Override SPEED SET Speed Calling number saved in memory T XXXX TRANSFER Ready to transfer a call P TRANSFER XXXX Transferred station or trunk number Page Call Transfer PICK UP XXXX X Call Pickup of station within group showing called and calling stations TRANSFER XXXX X Transferring station number PAGING X or PAGING DDD X Ready to page station, page
The material contained herein is subject to change without prior notice at the sole discretion of NEC Business Solutions Ltd. Stock #: 4393914 Issue 2 October 2004 Copyright ©2004 NEC Business Solutions Ltd Document No.
