User Manual

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Configuration is lost
Please note that when doing a factory reset, all settings and configuration of the unit are lost. The
firmware version does not change.
Firmware change
There are three ways to change the firmware version on a Renos-based system:
Device Management update. The update can be executed via the Device Management service.
Local - single unit flash. The update can be executed by inserting a USB stick with the right firmware
into the USB port.
Local - complete system flash. The update can be executed during the configuration wizard with files
on your laptop.
If the system is integrated with a 3rd party system, please confirm the firmware version with that 3rd
party before installing it.
Device Management update
To update the firmware via Device Management, please make sure the system is configured, delivered and
connected to the Device Management service. Then, navigate to the Device Management website and use the
functionality there to initiate the firmware update.
Local - single unit flash
Download the correct firmware image file from the Nedap Retail portal. Extract this file to a USB stick. Turn off
the power of the system. Insert the USB stick in the USB port of a Renos unit. Power the system. Wait until
LEDs 4, 5 and 6 are off again. This can take around ten minutes. Then turn off the power again, remove the USB
stick and turn on the power.
Configuration is lost
Please note that when using 'local - single unit flash' firmware change, all settings and configuration
of the unit are lost.
It's only possible to execute this on-site and not remotely, as the system needs to be re-configured
before it is usable again.