User Manual

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7 Servicing the installation
When the installation has been completed and delivered, it is possible to service the installation via Nedap
Device Management. Besides, we provide monitoring options locally via SNMP.
Nedap Device Management
Via Nedap Device Management the following features are available, when the system is connected to Nedap
Device Management.
System monitoring via some key metrics. The following key metrics are available:
Whether all Renos units are active
Whether all infrared beam sensors are operating without blocked aisles
Whether the buzzers and lights are muted
Firmware update. As described before, the firmware of the Renos system can be updated via Device
Management.
Remote log-in. It is possible to access the configuration wizard remotely via Device Management.
These features are available via a web interface and an API, which can be used to integrate Nedap Device
Management into 3rd party solutions. For more information, please contact support.
SNMP
To allow for local monitoring of Renos systems, and integration into existing IT infrastructure we support
Simple Network Management Protocol (SNMP). The following variables are available on the Renos platform:
One or more Renos units are not reachable
One or more infrared beam sensors are blocked
The system is connected to Device Management
Renos systems use SNMP version 2c, community public. The MIB file is available on the Renos system itself via
the URL http:// /snmp (for example, that is when(ip address of the system) http://192.168.133.1/snmp
connected to the USB service port).