PRELIMINARY !D Top Firmware version 14.
Contents 1 Introduction _________________________________________________________________________________ 4 RFID Regions ______________________________________________________________________________ 4 CE WEEE __________________________________________________________________________________ 5 Battery disposal ___________________________________________________________________________ 5 2 Product overview ____________________________________________________________________________ 6 Box contents ___________
Physical installation _______________________________________________________________________ 30 Configuration ____________________________________________________________________________ 31 9 Regulatory information ______________________________________________________________________ 32 FCC and IC Compliance statement ___________________________________________________________ 32 FCC and IC Radiation Exposure Statement ____________________________________________________ 32 FCC Information to the user ___
1 Introduction The Nedap OVR-line products are wall- or ceiling-mounted integrated readers equipped with Ultra High Frequency (UHF) RFID. The readers are specifically designed for in-store retail applications, such as Electronic Article Surveillance (EAS), stock room to sales floor transition and goods receiving. Knowledge Base articles This manual provides an overview of the products, the installation and configuration.
CE WEEE This European Standard specifies a marking of electrical and electronic equipment in accordance with Article 11(2) of Directive 2002/96/EC (WEEE); This is in addition to the marking requirement in Article 10(3) of this Directive which requires producers to mark electrical and electronic equipment put on the market after 13 August 2005 with a ‘crossed-out wheeled bin’ symbol.
2 Product overview There is only one variation within the OVR-line, one that supports UHF RFID technology. In this document the following abbreviation will be used from here onwards: 'RFID technology' is an abbreviation for UHF RFID technology.
Number Component Description 1 2 Lights RFID antenna 3 RFID reader 4 Renos unit 5 Buzzer The red LED lights can be used for user feedback or alarms. The RFID antenna. The RFID reader takes care of reading RFID labels. It is connected to the Renos unit, and to the RFID antennas. The Renos unit is the main processing unit of an OVR product. It takes care of powering the system, data communication between units and with the outside world. The buzzer can be used for user feedback or alarms.
The next picture shows the mounting plate, which can be used as a wall or ceiling mount, but also connected to a VESA mount. Connections In the next picture a Renos unit is displayed, with a description of all its connectors and what they are used for.
Number Connector Usage 1 50 ohm Not used in the OVR-line. 2 Infrared beams Connect to the lights. 3 Add-on Provide power and synchronization to add-ons, like the RFID reader. 4 Network IN Connected to the Network OUT of a previous Renos unit or a Power Inserter. 5 USB Connect accessories to Renos, like the RFID Reader. 6 Network OUT 7 8 9 Mini USB service port RS485 connector Buzzer connector Connected to the Network IN of a previous unit or a Power Inserter.
3 Preparing the installation When preparing an installation with OVR-line products, there are a few things that should be taken into account: Placement in relation to the environment (walls and other objects) Orientation of the product If the placement of the products is decided, the next step is to evaluate cabling and placement of Power Inserters.
We recommend to place the readers at 2.5 m (8.2 ft.) aisle width. Please note that only the recommended 'detection distance' or 'aisle width' is specified. Depending on the tag used and the environment the gates are placed in, sometimes larger values are obtainable. It is advised to test this, before using it in a store. We recommend to have a label-free zone of more than 150 cm (4.9 ft.) from the center of the antenna.
RFID installation requirements When RFID technology is used, there are different installation requirements to consider than with RF technology. Since the RFID field is much less strict defined than with RF technology, there is a larger area where tags could be detected. In contrary to RF, RFID is much less sensitive to coupling or interference issues. Automatic tag muting The RFID reader has a maximum read throughput of around 200 tag reads per second.
Number of Renos units per Power Inserter 230 V 115 V 6 5 Of course, it is also possible to put less Renos units on a Power Inserter. Power Inserters Please note that you can only use a Nedap Power Inserter (Power-over-Ethernet) to power Renos systems. It is not possible to use generic Power-over-Ethernet switches or stand-alone inserters. It is recommended that the Power Inserter is connected to an always-on power socket.
If this procedure is not executed correctly, the RFID technology will not work. Cabling As the basis placement and orientation is clear, the cabling needs to be put into place. Depending on the technologies that are used, different cabling types are recommend. The OVR-line uses a daisy chain topology, which means that all devices are connected as a chain: a cable from a Power Inserter OUT to a Renos unit IN, from that Renos unit OUT to the next Renos unit IN, etc.
Ethernet cable type Please use Ethernet Cat. 5 cable or better with all 8 pairs connected. Cable number Type of cable 1 Ethernet cable Device Management All the Renos-based products can be connected to the Nedap Device Management Service. This service provides: Monitoring. Critical system parameters are monitored 24/7. As soon as something is wrong with the system, an alert is generated to the supporting partner. Remote log-in.
4 Executing the installation When all the preparations are taken into account, the installation can take place. This chapter will explain the physical installation, placing the cabling and checking the status of the system. The reader can be mounted both on the ceiling, on the wall or with a VESA-compatible mount. Removing the cover The cover can be removed by: 1. Gently pushing a screwdriver at the indicated location. 2. Hold the screwdriver in place, and slide the cover towards the indicated direction.
Follow the next steps when mounting the unit: Mark the drilling holes on the ceiling. Drill the holes and install a plug. 1. Mount the base unit (with the threaded rod) with a 4x40 screw. 2. Slide the steel cable through the bus unit (make sure the round sphere is on top). Screw it on the base unit. 3. Slide the adjustable hook over the steel cable. If you want to release it, press the indicated button on the hook. When the installation is completed, place the mounting plate back in the unit.
Physical installation - on the wall The unit can be mounted on the wall using the include mounting bracket. Attach the mounting plate with two screws to the wall. Install all cabling to the reader. Slide the reader over the mounting plate as indicated in the picture. The mini USB service port is not accessible when the reader is mounted in this way. Configure the unit before sliding it over the mounting plate.
Slide the reader over the mounting plate as indicated in the picture. Installing cabling and filters During the preparation phase, the exact cabling required was already determined. Now these cables can be placed. Ethernet cables Connect the Ethernet cable from the OUT port with the IN port of the next Renos unit First, in all aisles connect the Ethernet OUT port with the IN port of the next Renos unit, always following the directions of the arrows in the cabling indicated by the image below.
Renos unit Led Color 1 Status Explanation On There is a Renos unit connected to the OUT port of this unit Off There is no Renos unit connected to the OUT port of this unit Green Blinking There is no device connected to the OUT port of this unit 2 3 Blue Red On There is a Power Inserter connected to the OUT port of this unit On There is an issue with the power supply at the OUT port of this unit (too little current drawn) Blinking There is an issue with the power supply at the OUT port of t
Firmware error If the Renos unit has a firmware error, the rightmost three LEDs (4, 5 and 6) will remain off when the unit is powered. This can be solved by using a 'Local - single unit' firmware update, as is described later on in this manual.
Led Color Status Explanation Off The RFID reader is not powered by the Renos unit Status of LEDs before configuration When the system is not configured yet, the RFID reader will not be active. This means that only the 'firmware running' orange LED is blinking.
5 Configuring the installation To complete the configuration, the following tools are required. Mini-USB cable. Laptop with installed driver (if necessary) and recent browser. Driver installation To configure a Renos-based system, sometimes a driver needs to be installed. Please check the table below whether you need to install a driver, based on your operating system.
Connecting a laptop to the Renos unit You can connect your laptop via a Mini-USB cable to the service port on the Renos unit. You can choose any Renos unit in the system. It is advisable to use a long USB cable. This is more comfortable as you can find a good place to put your laptop (instead of on top of stairs, or on the floor next to the antenna). Besides, some laptops cause interference on the RF technology, so it is better to place them further away.
The system is connected to Device Management: you can directly enter your Nedap Retail username and password. The system is not connected to Device Management, and you don't have a Nedap Retail authentication software or hardware dongle: choose one of the following steps: If your laptop is able to connect to Device Management via a 3G dongle or Wi-Fi, you can use this option to enter your username and password. If that is not available, you can use your smartphone.
Please note that when doing a factory reset, all settings and configuration of the unit are lost. The firmware version does not change. Firmware change There are three ways to change the firmware version on a Renos-based system: 1. Device Management update. The update can be executed via the Device Management service. 2. Local - single unit flash. The update can be executed by inserting a USB stick with the right firmware into the USB port. 3. Local - complete system flash.
Local - complete system flash Download the correct firmware image file from the Nedap Retail portal. Enter the configuration wizard and accept all Renos units in the system that should be updated. Press the Advanced button and follow the steps to change the firmware. One of these steps is to upload the firmware image file. Configuration is lost Please note that when using 'local - complete system flash' firmware change, all settings and configuration of the system are lost.
6 Integrating the installation with other systems It is highly recommended to integrate the FLR line product into other solutions in use at the end customer. Software integration with API's The Renos platform offers several API endpoints that deliver events. Those events include: RFID reads RFID movements RF alarms RFID alarms Infrared beam sensor events For more information please refer to the Software integration page on the Nedap Retail portal with documentation and examples.
7 Servicing the installation When the installation has been completed and delivered, it is possible to service the installation via Nedap Device Management. Besides, we provide monitoring options locally via SNMP. Nedap Device Management Via Nedap Device Management the following features are available, when the system is connected to Nedap Device Management. System monitoring via some key metrics.
8 Troubleshooting If the system is not working correctly, please check the troubleshooting options below. If it is not possible to solve your issue, you can find support options in the next chapter. Physical installation Symptom The red LED (3) on a Renos unit is on. The red LED (3) on a Renos unit is blinking. The green LED (1) on a Renos unit is off, but there is a unit behind this unit. The red LED (3) on the RFID reader is on.
Configuration Symptom Cause Renos unit has not started yet Solution Verify the green "firmware running" LED on the Renos unit (6). If this LED is not on, verify the system has power or wait five minutes and try again. It is not possible to access the configuration web interface. Mini USB cable not attached to Renos unit and laptop Attach cable to Renos unit and laptop. Driver not installed On Windows 7 and older you manually need to install a driver to support Renos.
9 Regulatory information FCC and IC Compliance statement This device complies with part 15 of the FCC Rules and to RSS210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
frequent energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
10 About Nedap About At Nedap Retail, we work around the globe to deliver industry-leading products, services and solutions for our customers’ diverse needs in loss prevention, stock management and store monitoring. Our inventive thinking and collaborative spirit allows us to deliver tailor-made solutions for the fast paced retail sector. We simplify retail management while improving your customers’ shopping experience.
Last modification: 14 August 2014 15:32 N.V.
