Installation Instruction

en Troubleshooting
30
19.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
"Language English"
appears on the dis-
play.
There has been a power cut.
▶
Configure the initial configuration settings.
→"Initial use", Page11
"-H-" or "-h-" appears
on the display.
Cooking compartment too hot for operating mode.
1.
Wait until the appliance has cooled down.
2.
Start the operating mode again.
The appliance cannot
be switched on;
appears on the dis-
play.
Automatic childproof lock or childproof lock is activated
▶
Press and hold the button until "Childproof lock deactivated" appears on the display.
Appliance will not
start or cuts out dur-
ing operation.
Different causes are possible.
▶
Check any notifications that appear on the display.
→"Displaying information", Page13
Malfunction
▶
Call the after-sales service.
→"Customer Service", Page32
The appliance is not
heating; appears
on the display.
Demo mode is activated in the basic settings.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Deactivate Demo mode within the next 3 minutes in the
→"Basic settings", Page19.
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance will perform a self-test, after which it will be ready to use.
Time not displayed
when appliance
switched off.
Basic setting has been changed.
▶
Change the basic setting for the clock display.
→"Basic settings", Page19
Appliance door can-
not be opened.
The cleaning function locks the appliance door; is lit on the display.
▶
Allow the appliance to cool down until goes out on the display.
→"Self-cleaning function", Page22
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page18
You can switch off the lock in the basic settings.
→"Basic settings", Page19
The control panel
cannot be opened.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Call the after-sales service.
→"Customer Service", Page32
2.
If there is water in the water tank, empty the water tank:
‒ Open the appliance door.
‒ Grip on the right and left below the control panel.
‒ Slowly pull out the control panel and push it upwards.
Steam escaping from
ventilation slots dur-
ing cooking
Escaping steam is not a fault.
No action required.