Dishwasher [en] Information for Use S155HAX27G
en Table of contents Safety ............................................... 4 General information.......................... 4 Intended use..................................... 4 Restriction on user group................. 4 Safe installation ................................ 4 Safe use ........................................... 6 Damaged appliance ......................... 8 Risk to children ................................ 8 Preventing material damage ........ 10 Safe installation .........................
en Terminate programme.................... 34 Switching off appliance .................. 34 Basic settings................................ 35 Overview of basic settings ............. 35 Changing basic settings................. 37 Home Connect .............................. 37 Home Connect quick start ............. 37 Home Connect settings.................. 38 Remote Start ............................... 38 Remote Diagnostics ...................... 38 Software update .............................
en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡ For cleaning household tableware. ¡ In private households and in enclosed spaces in a domestic environment. ¡ Up to an altitude of 4000 m above sea level.
Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing. ▶ The protective conductor system of the domestic electrical installation must be properly installed.
en Safety ¡ Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit. ▶ Check that there is a distance of at least 5 cm between the appliance and installation lines. WARNING ‒ Risk of injury! Hinges move when opening and closing the appliance door and can cause injury.
Safety en ¡ Highly caustic alkaline or highly acidic cleaning agents in conjunction with aluminium parts in the interior of the appliance may cause explosions. ▶ Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g. grease filters of extractor hoods or aluminium pans), e.g. for the Machine Care programme. WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury.
en Safety ▶ Never kink, crush or modify the power cord. Damaged appliance WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured surface. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
Safety en WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. WARNING ‒ Risk of crushing! With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath.
en Preventing material damage Preventing material damage Preventing material damage Preventing material damage Safe installation ATTENTION! ¡ Improper installation of the appliance may cause damage. ▶ If the dishwasher is installed above or below other domestic appliances, follow the information on installation in combination with a dishwasher in the installation instructions for the individual appliances.
Environmental protection and saving energy ¡ Unsuitable cleaning agents may damage the appliance. ▶ Do not use a steam cleaner. ▶ So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents. ▶ To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.
en Installation and connection ¡ ¡ ¡ ¡ ¡ ¡ Further information documents Installation material Steam guard plate Salt filling aid funnel Mains cable Quick reference guide Installing and connecting the appliance You can position your built-under or integrable appliance in a fitted kitchen between wooden and plastic walls. If you subsequently install your dishwasher as a free-standing appliance, you must stop it from tipping over, e.g.
Installation and connection en Electrical connection Connecting the appliance to the electricity supply Notes ¡ Please follow the "Safety instructions" → Page 4. ¡ Connect the appliance to alternating current only, in the range of 220 - 240 V and 50 Hz or 60 Hz. ¡ Please note that the water safety system is only functional if there is a power supply. 1. Insert the non-heating appliance plug of the power cable into the appliance. 2. Insert the mains plug of the appliance into a nearby socket.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. 7 8 6 9 5 4 10 3 11 12 2 1 1 1 14 Rating plate Depending on the appliance specifications Rating plate with "E number and FD number" → Page 58. The data you need for "Customer Service" → Page 57.
Familiarising yourself with your appliance en "Detergent" → Page 28 is added to the detergent dispenser. "Bottom basket" → Page 21 2 Detergent dispenser 3 4 Bottom basket 5 Lower spray arm 6 Tablet collecting tray 7 8 9 Top basket Add special salt to the dispenser for special salt. → "Water softening system", Page 24 The lower spray arm washes the tableware in the bottom basket. If the tableware has not been washed properly, clean the spray arms.
en Familiarising yourself with your appliance 1 2 3 4 5 6 13 8 11 10 9 "Switching on the appliance" → Page 32 "Switching off the appliance" → Page 34 "Terminating the programme" → Page 34 "Programmes" → Page 18 1 ON/OFF button 2 3 Programme buttons 4 Rinse aid refill indicator 5 6 7 WLAN display Water softening system → "Adding special salt", Page 25 Rinse aid system → "Adding rinse aid", Page 27 "Home Connect" → Page 37 Water supply display Display for water supply Programme buttons and
Familiarising yourself with your appliance 13 1 Display en The display shows information about the remaining running time or the basic settings. You can change the basic settings via the display and the setting buttons.
en Programmes Programmes Programmes You can find an overview of the programmes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depending on the programme selected. The running time depends on the water temperature, the quantity of tableware, the level of soiling and the additional function selected.
Programmes Programme: Glass 40° Classic 60° Easy Clean Use Programme sequence Tableware: ¡ Cleaning delicate tableware, cutlery, temperature-sensitive plastics, glasses and stemware in the stemware basket. Level of soiling: ¡ Removing lightly adhering fresh food remnants. Tableware: ¡ Cleaning mixed tableware and cutlery. Level of soiling: ¡ Removing common household food remnants lightly dried-on. Use only if appliance is unloaded.
en Additional functions 2. Press . 3. Press the right programme button. Additional func- Use tion ¡ Switch on with mixed loads containing tablePower Zone ware with different soiling levels, e.g. place very soiled pots and pans in the bottom basket and normally soiled tableware in the upper basket. ¡ The spray pressure in the bottom basket is increased and the maximum programme temperature held longer. This will increase the run time and energy consumption.
Features Top basket Arrange cups, glasses and small items of tableware in the top basket. en 4. Raise or lower the basket evenly to the right level. a Knife shelf 1 You can adjust the height of the top basket to make room for larger items of tableware. Adjusting top basket with side levers To wash large items of tableware in the baskets, adjust the shelf position of the top basket. 1. Pull out the top basket. 2.
en Features Etagere Use the cutlery shelf and space underneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery. Cutlery basket Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards. If you do not need the cutlery shelf, you can fold it up. Folding prongs Use the folding prongs to position tableware securely, e.g. plates. You can fold the prongs down to position pans, bowls and glasses better.
Features 1. Push the lever forwards down the prongs 1 and fold . 2 en Baking sheet spray head Use the baking sheet spray head to clean large items of tableware, e.g. trays, grilles and plates. 2. To use the prongs again, fold them back up. a The prongs audibly click into position. Knife shelf Use the shelf for knives and long items of cutlery. Arrange max. 2 baking sheets and 2 grilles as shown to ensure that the spray jet can reach all parts.
en Before using for the first time Removing baking sheet spray head If you no longer require the baking sheet spray head, remove it from the appliance. 1. Turn the baking sheet spray head anticlockwise and remove from the holder. 2. Insert the top basket in the appliance. Basket heights Set the baskets at the right height. Appliance height 81.5 cm with cutlery basket Level 1 max. ø 2 max. ø 3 max. ø Top basket 22 cm 24.
Water softening system en Overview of water hardness settings You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester. Water hardness °E 0-8 9 - 10 11 - 12 13 - 15 16 - 20 21 - 26 27 - 38 39 - 62 Hardness range Soft Soft Medium Medium Medium Hard Hard Hard Note: Set the water hardness determined on your appliance.
en Water softening system to the dispenser for special salt immediately before the programme starts. 1. Unscrew the lid of the dispenser for special salt and remove. 2. On initial start-up: Fill the dispenser right up with water. 3. Note: Only use special salt for dishwashers. Do not use salt tablets. Do not use table salt. Add the special salt to the dispenser. stances.
Rinse aid system Additional run time in minutes Additional water consumption in litres Additional power consumption in kWh 7 5 Rinse aid system Rinse aid system Rinse aid system Rinse aid For optimum drying results, use rinse aid. Only use rinse aid for domestic dishwashers. Adding rinse aid If the rinse aid refill indicator lights up, top up with rinse aid. Only use rinse aid for domestic dishwashers. 1. Press the catch on the lid of the dispenser for rinse aid and lift . 1 2.
en Detergent 5. To save the settings, press for 3 seconds. Switching the rinse aid system off If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid component, you can switch the rinse aid system off. Tip: The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid. 1. Press . 2. To open the basic settings, press for 3 seconds. a The display shows Hxx. a The display shows . 3.
Detergent Separate detergents Separate detergents are products that do not contain components other than detergent, e.g. powder detergent or liquid detergent. With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the tableware. For better washing and drying results and to avoid damage to the appliance, please additionally use "Special salt" → Page 25 and "Rinse aid" → Page 27.
en Tableware ¡ The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid. ¡ Use tablets with a special drying performance. 3. Close the lid of the detergent dis- penser. Adding detergent 1. To open the detergent dispenser, press the locking latch. 2. Add the detergent to the dry deter- gent dispenser. 50 ml 25 ml 15 ml If you are using tablets, one is enough. Insert the tablets in a horizontal position.
Tableware Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dishwasher-safe by the manufacturer. Avoid damage to glass and tableware.
en Basic operation To save resources, do not prerinse tableware under running water. 2. Observe the following when arranging tableware: – Put heavily soiled tableware in the bottom basket, e.g. pans. The more powerful the spray jet, the better the dishwashing result will be. – To prevent damage to tableware, arrange it so it is stable and cannot tip over. – To prevent injury, arrange cutlery with the points and sharp edges facing down.
Basic operation en Setting a programme Starting the programme To adjust the wash cycle to the soiling level of the tableware, select a suitable programme. ▶ Press the right programme button. → "Programmes", Page 18 a The programme is set and the programme button flashes. a The remaining running time of the programme appears on the display. ▶ Press . a The programme has ended when the display shows "0h:00m".
en Basic operation Terminate programme To end a programme early or to switch from a programme that has already started, you will need to cancel it first. 1. Open the appliance door. 2. Press for approx. 4 seconds. 3. Close the appliance door. a All displays light up. a As soon as the displays are off, the display shows "0h:01m" and the residual water is pumped out. a The programme is cancelled and ends after approx. 1 minute. Switching off appliance 1. Please note the information on "Safe use" → Page 10.
Basic settings en Basic settings Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Water hardness Display text H04 1 Rinse aid dispensing r05 Intensive drying d00 1 d00 - d01 Hot water A00 1 A00 - A01 1 1 Selection H00 - H07 r00 - r06 Description Set the water softening system to your water hardness.
en Basic settings Basic setting TimeLight Display text S01 1 Selection S00 - S01 Tone volume b02 1 b00 - b03 Wi-Fi Cn0 Cn0 - Cn1 Remote Start rc1 rc0 - rc2 Factory setting rE Start with YES Confirm with 1 36 Factory setting (may vary according to model) Description Switch TimeLight on or off. While the programme is running, status information is projected onto the floor below the appliance door relating to timer programming, the programme or the time remaining.
Home Connect Changing basic settings 1. Open the appliance door. 2. Press . 3. To open the basic settings, press for 3 seconds. a The display shows Hxx. a The display shows . 4. Press repeatedly until the display shows the required setting. 5. Press repeatedly until the display shows the right value. You can change several settings. 6. To save the settings, press for 3 seconds. 7. Close the appliance door. en Tips ¡ Please consult the documents supplied by Home Connect.
en Home Connect 1. With the help of the Home Connect app scan the QR code. ▶ Press . If you open the appliance door, the function is automatically deactivated. a button lights up. Tip: To deactivate the function, press . Remote Diagnostics 2. Follow the instructions in the Home Connect app. Home Connect settings Adapt Home Connect to your needs. You can find the Home Connect settings in the basic settings for your appliance.
Cleaning and servicing ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time. Note: Please note that the Home Connect functions can only be utilised with the Home Connect app.
en Cleaning and servicing Tip: You can get our tested and approved Dishwasher Care and Machine Cleaner for Dishwashers online at https://www.neff-home.com/store or from customer service. Phase 1 Removal of Grease and limescale 2 Food remnants and deposits Detergent Liquid machine care product or machine descaler in powder form. Machine cleaner To ensure optimum cleaning performance, the programme doses the detergents independently of each another during the relevant cleaning phase.
Cleaning and servicing en 3. Pull down the micro filter to re- Filter system The filter system removes coarse soiling from the dishwashing cycle. move. 3 2 1 1 2 3 4. Press the locking catches together and lift the coarse filter out . Micro filter Fine filter 2 Coarse filter Cleaning filters Soiling in the dishwashing water may block the filters. 1. After each wash check the filters for residue. 2. Turn the coarse filter anticlockwise and remove the filter system .
en Cleaning and servicing 7. Insert the filter system into the ap- pliance and turn the coarse filter clockwise. ‒ Make sure that the arrow markings match up. 2. Pull up the lower spray arm to re- move. 3. Check the outlet nozzles on the Cleaning spray arms Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. 1. Unscrew the upper spray arm and pull down to remove .
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs. Troubleshooting WARNING Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance.
en Troubleshooting Fault E:32-00 will light up alternately or indicator for water supply lights up. Cause Troubleshooting 5. Remove the filter from the supply hose 6. Clean the filter. 7. Re-insert the filter in the supply hose. 8. Screw the water connection back on. 9. Check the water connection for leaks. 10. Restore the power supply. 11. Switch the appliance on. E:34-00 will light up alternately. Water is continuously running into the appliance. 1. Turn off the water tap. 2.
Troubleshooting Fault E:90-01 will light up alternately. Cause Mains voltage is too low. E:92-40 will light up alternately. Filters are soiled or blocked. ▶ Clean the filters. → "Cleaning filters", Page 41 A different error code apA technical fault is present. pears in the display window. E:01-00 to E:90-10 en Troubleshooting This is not a fault on the appliance. 1. Contact an electrician. 2. Have the mains voltage and electrical installation checked by an electrician. 1. Press . 2.
en Troubleshooting Fault Tableware is not dry. Cause Troubleshooting Water collects in recesses of ▶ Position tableware at an angle the tableware or cutlery. where possible. The combined detergent used has a poor drying performance. 1. Use rinse aid to improve drying per- formance. 2. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- ▶ Activate Extra Dry. prove drying performance. Tableware removed too 1. Wait until the programme ends.
Troubleshooting Fault Remnants of food on tableware. en Cause Tableware is placed too close together or basket is overfilled. Troubleshooting 1. Arrange tableware with sufficient space in between. The spray jets must reach the surfaces of the tableware. 2. Avoid points of contact. Spray arm rotation is blocked. ▶ Arrange tableware so that it does Spray arm nozzles are blocked. Filters are soiled. ▶ Clean the "Spray arms" → Page 42. Filters are inserted incorrectly and/or not engaged. 1.
en Troubleshooting Fault Detergent residue in the appliance Water marks on plastic parts. Cause Tabs are used in the quick or short programme. Dissolving time of the tab is not attained. Washing effect and dissolving performance are reduced after a prolonged storage time or detergent is very lumpy. Due to laws of physics droplet formation on plastic surfaces is unavoidable. After drying water marks are visible.
Troubleshooting Fault Cause Stubborn white coatings are Too little detergent is being present on tableware, inside used. the appliance or the door. Washing programme selected too weak. Tea residue or lipstick marks Washing temperature is too on tableware. low. Too little detergent is being used or is unsuitable. en Troubleshooting ▶ Increase the amount of detergent used or change "Detergent " → Page 28. ▶ Select a more intensive washing programme.
en Troubleshooting Fault Coloured deposits (yellow, orange, brown) that are easy to remove are present inside the appliance (mainly at the bottom). Cause Troubleshooting The formation of films is due 1. Check the setting of the water to ingredients of food remsoftening system. nants and tap water (limes- 2. Add special salt. cale) "soaplike". → "Adding special salt", Page 25 3. If you are using combined detergents (tabs), activate the water softening system. Follow the information about detergents.
Troubleshooting Fault Irreversible clouding of glassware. en Cause Troubleshooting Glasses are not dishwasher- ▶ Use dishwasher-proof glasses. proof, only suitable for dishGlasses are usually only suitable for washers. use in a dishwasher, i.e. long-term wear or long-term changes must be expected. ▶ Avoid a lengthy steam phase (standing time after wash cycle ends). ▶ Use a programme with a lower tem- perature. → "Programmes", Page 18 ▶ Set the softening system to the wa- ter hardness.
en Troubleshooting Home Connect problem Fault Connection to home network is not established. Cause WLAN on router is not active. Troubleshooting ▶ Check the wireless network connection of your router. WLAN display is flashing. Connection to home network is not available. ▶ Activate the wireless network con- Home Connect set incorrectly. ▶ Please consult the documents sup- Technical fault is present. ▶ Please consult the information Home Connect cannot be implemented correctly.
Troubleshooting en Fault Cause Water is left in the appliance Programme has not yet at the end of the proended. gramme. Troubleshooting ▶ Wait until the programme ends or cancel the programme with Reset. Appliance cannot be switched on or operated. Software update is taking place. ▶ Wait until the software update has Appliance functions have failed. 1. Pull out the mains plug or switch off ▶ → "Terminate programme", Page 34 finished. the fuse. 2. Wait at least 2 minutes. 3.
en Troubleshooting Fault All LEDs lit up or flashing. Cause Electronics have detected a fault. Troubleshooting 1. Press the main switch button for approx. 4 seconds. → "Controls", Page 15 The appliance is reset and restarted. 2. If the problem occurs again: ‒ Switch off the appliance. ‒ Pull out the mains plug or switch off the fuse in the fuse box. ‒ Wait at least 2 minutes. ‒ Switch on the fuse in the fuse box or insert the mains plug. ‒ Switch the appliance on. 3.
Troubleshooting Fault Knocking or rattling noise. Cause With a small load the water jets directly strike against the tub. en Troubleshooting ▶ Distribute the tableware evenly. ▶ Load the appliance with more table- ware. Light items of tableware ▶ Position light items of tableware semove about during the wash curely. cycle.
en Transportation, storage and disposal Clean wastewater pump 8. Insert the pump cover down Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned. WARNING Risk of injury! Sharp and pointed objects or fragments of glass may block the waste water pump and cause injury. ▶ Remove any foreign bodies carefully. 1. Disconnect the appliance from the power supply. 2.
Customer Service en Transporting the appliance 1. Unplug the appliance from the To avoid damage to the appliance, empty it before transporting. Note: Always transport the dishwasher upright to prevent residual water getting into the machine's controls and damaging the appliance. 1. Remove tableware from the appliance. 2. Secure loose parts. 3. "Switch on the appliance." → Page 32 4. Select the programme with the highest temperature. → "Programmes", Page 18 5. "Start the programme." → Page 33 6.
en Technical specifications The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website. Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) You can find the product number (ENr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate. The rating plate is located inside the appliance door.
Declaration of Conformity Information regarding Free and Open Source Software en Declaration of Conformity Declaration of Conformity BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality conforms to the basic requirements and other relevant provisions of Directive 2014/53/ EU. A detailed RED Declaration of Conformity can be found online at www.neff-international.com among the additional documents on the product page for your appliance.
en Declaration of Conformity AL BA MD ME 5 GHz WLAN (Wi-Fi): For indoor use only.
BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd.