Dishwasher [en] Information for Use S299YB800E
en Table of contents Safety ............................................... 4 General information.......................... 4 Intended use..................................... 4 Restriction on user group................. 4 Safe installation ................................ 4 Safe use ........................................... 6 Damaged appliance ......................... 8 Risk to children ................................ 8 Safety systems ............................... 10 Preventing material damage .....
en Setting additional functions ............ 35 Setting timer programming ............ 35 Starting the programme ................. 36 Interrupting programme ................. 36 Terminate programme.................... 36 Display programme information..... 36 Switching off appliance .................. 36 Transporting the appliance ............ 61 Disposing of old appliance ............ 61 Basic settings................................ 37 Overview of basic settings ............. 37 Changing basic settings.
en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡ For cleaning household tableware. ¡ In private households and in enclosed spaces in a domestic environment. ¡ Up to an altitude of 2500 m above sea level.
Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing. ▶ The protective conductor system of the domestic electrical installation must be properly installed.
en Safety ¡ Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit. ▶ Check that there is a distance of at least 5 cm between the appliance and installation lines. WARNING ‒ Risk of injury! Hinges move when opening and closing the appliance door and can cause injury.
Safety en ¡ Highly caustic alkaline or highly acidic cleaning agents in conjunction with aluminium parts in the interior of the appliance may cause explosions. ▶ Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g. grease filters of extractor hoods or aluminium pans), e.g. for the Machine Care programme. WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury.
en Safety ▶ Never kink, crush or modify the power cord. WARNING ‒ Risk of burns! The blow opening of the Zeolith container becomes hot and can cause burns. ▶ Never touch the blow opening of the Zeolith container. Damaged appliance WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured surface. ▶ Never pull on the power cord to unplug the appliance.
Safety en ¡ Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. ¡ Children may become trapped in the appliance and suffocate. ▶ Use the childproof lock if fitted. ▶ Never let children play with or operate the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord.
en Safety Safety systems Protect children from possible hazards resulting from the appliance. The appliance is equipped with a "Childproof lock " → Page 12.
Preventing material damage Preventing material damage Preventing material damage Preventing material damage Safe installation ATTENTION! ¡ Improper installation of the appliance may cause damage. ▶ If the dishwasher is installed above or below other domestic appliances, follow the information on installation in combination with a dishwasher in the installation instructions for the individual appliances.
en Childproof lock ¡ Unsuitable cleaning agents may damage the appliance. ▶ Do not use a steam cleaner. ▶ So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents. ▶ To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.
Environmental protection and saving energy During the drying phase moisture from the interior of the dishwasher is stored in the mineral and heat energy is released. The heat energy is blown out into the interior of the dishwasher with dry air. This speeds up and improves drying. Zeolith drying therefore saves a great deal of energy. Tip: To avoid impairing Zeolith drying performance, do not position tableware parts directly in front of the intake opening or the blow opening of the Zeolith container.
en Installation and connection Installation and connection Installation and connection To ensure proper operation, connect the appliance to the power and water supply correctly. Observe the specified criteria and the installation instructions. Installation and connection Scope of supply After unpacking all parts, check for any damage in transit and completeness of the delivery. If you have any complaints, contact the dealer who sold you the appliance or our Customer Service.
Installation and connection en Drinking water connection Connect your appliance to a drinking water connection. Installing the drinking water connection Note ¡ If you are replacing the appliance, you must use a new water supply hose. 1. Consult the installation instructions supplied for the steps required here. 2. Connect the appliance to the drinking water connection using the enclosed parts. Observe the "Technical data" → Page 62. 3.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. 8 7 9 10 6 11 12 5 4 13 3 14 2 15 1 1 1 16 Rating plate Depending on the appliance specifications Rating plate with "E number and FD number" → Page 62. The data you need for "Customer Service" → Page 61.
Familiarising yourself with your appliance 2 Detergent dispenser 3 4 Bottom basket 5 Lower spray arm 6 Tablet collecting tray 7 8 Top basket 9 10 11 12 13 14 15 1 Dispenser for special salt EmotionLight Cutlery shelf1 en "Detergent" → Page 30 is added to the detergent dispenser. "Bottom basket" → Page 24 Add special salt to the dispenser for special salt. → "Water softening system", Page 27 The lower spray arm washes the tableware in the bottom basket.
en Familiarising yourself with your appliance 1 2 3 4 5 12 11 9 10 "Switching on the appliance" → Page 35 "Switching off the appliance" → Page 36 "Terminating the programme" → Page 36 "Programmes" → Page 20 1 ON/OFF button 2 3 Programme buttons 4 5 WLAN display 6 7 8 9 10 Setting buttons The display shows information about programmes, basic settings or additional functions. You can change the basic settings via the display and the setting buttons.
Familiarising yourself with your appliance 11 12 1 buttons Door handle1 en You can use these buttons to scroll between the basic settings. → "Changing basic settings", Page 39 "Open the appliance door.
en Programmes Programmes Programmes You can find an overview of the programmes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depending on the programme selected. The running time depends on the water temperature, the quantity of tableware, the level of soiling and the additional function selected.
Programmes Programme: Silence 50° Glass 40° Classic 60° Express 45° Easy Clean Use Programme sequence Tableware: ¡ Cleaning mixed tableware and cutlery. Level of soiling: ¡ Removing common household food remnants lightly dried-on. Tableware: ¡ Cleaning delicate tableware, cutlery, temperature-sensitive plastics, glasses and stemware in the stemware basket. Level of soiling: ¡ Removing lightly adhering fresh food remnants. Tableware: ¡ Cleaning mixed tableware and cutlery.
en Additional functions Information for test institutes Test institutes are provided with information for comparability tests, e.g. according to EN60436. These are the conditions for conducting the tests, however they are not the results or consumption values. E-mail enquiries to: dishwasher@testappliances.com The product number (E-Nr.) and the production number (FD) are required here. They can be found on the rating plate on the appliance door.
Features Additional func- Use tion ¡ To ensure a higher hygiene status for the apExtra Hygiene pliance and tableware, the temperature is raised and maintained for an extra-long period. ¡ Especially suitable for cleaning chopping boards or baby bottles. ¡ Continuous use of this function increases the hygiene status. ¡ This will increase the run time and energy consumption. ¡ Switch on with mixed loads containing tablePower Zone ware with different soiling levels, e.g.
en Features 3. Press in the levers on the right and left on the outside of the basket. Bottom basket Arrange pans and plates in the bottom basket. a 4. Raise or lower the basket evenly to the right level. Cutlery basket 1 Large plates up to a diameter of 34 cm can be arranged in the bottom basket as shown. Check that the basket is level on both sides. 5. Release the levers. a The basket clicks into position. 6. Slide the basket back in.
Features Cutlery basket Folding prongs Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards. Use the folding prongs to position tableware securely, e.g. plates. Etagere Use the cutlery shelf and space underneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery. You can fold the prongs down to position pans, bowls and glasses better.1 Folding down prongs1 If you do not need the prongs, fold them down. 1.
en Before using for the first time Knife shelf Use the shelf for knives and long items of cutlery. Basket heights Set the baskets at the right height. Appliance height 86.5 cm with cutlery basket Level 1 max. ø 2 max. ø 3 max. ø Top basket 24 cm 26.5 cm 29 cm Before using for the first time Before using for the first time Before using for the first time Performing initial start-up On initial start-up or after a reset to the factory settings, you will need to make settings.
Water softening system 8. Start the Programme with the highest cleaning temperature without tableware. To remove any marks from water or other residues, we recommend you operate the appliance without tableware before using it for the first time. en Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked.
en Water softening system 5. Press or repeatedly until the right water hardness has been set. The value 16 - 20 is set at the factory. 6. To save the settings, press for approx. 3 seconds. 3. Note: Only use special salt for dishwashers. Do not use salt tablets. Do not use table salt. Add the special salt to the dispenser. Special salt You can use special salt to soften water.
Rinse aid system ¡ The water hardness is 0 - 8 °E. You do not need to use special salt. 1. Press . 2. To open the basic settings, press for approx. 3 seconds. 3. Press repeatedly until the display shows "Water hardness". 4. Press or repeatedly until the display shows 0 - 8. 5. To save the settings, press for approx. 3 seconds. a The water softening system is switched off and the salt refill indicator is deactivated.
en Detergent 2. Add rinse aid up to the max mark. max 3. If rinse aid spills out, remove it from the tub. Spilled rinse aid can cause excessive frothing during the wash cycle. 4. Close the lid of the dispenser for rinse aid. a The lid clicks into position. Setting the amount of rinse aid If there are streaks or water marks on tableware, change the amount of rinse aid. 1. Press . 2. To open the basic settings, press for approx. 3 seconds. 3.
Detergent Detergent Tabs Powder detergent Liquid detergent Description Tabs are suitable for all cleaning functions and do not need to be measured out. With shorter "Programmes" → Page 20 tabs sometimes do not dissolve entirely and leave residues of detergent. This may impair the cleaning effect. Powder detergent is recommended for shorter "Programmes" → Page 20. The dosage can be adjusted to the level of soiling.
en Detergent Detergent Detergent containing chlorine Description Chlorine residue on tableware may present a risk to health. Information on detergents Follow the instructions on detergents in everyday use. ¡ Detergents marked as "organic" or "ecological" (environmentally friendly) generally contain lower levels of active agents or completely dispense with certain substances. The cleaning effect may be restricted here.
Tableware 3. Close the lid of the detergent dis- penser. en Damage to glass and tableware Only put glasses and china in the dishwasher if it is marked as dishwasher-safe by the manufacturer. Avoid damage to glass and tableware. a The lid clicks into position. a The detergent dispenser will open automatically at the optimum time during the programme. Powder or liquid detergent will spread around the washing tank and dissolve there.
en Tableware Cause The water temperature of the programme is too high. Recommendation Select a programme with lower temperatures. After the programme has ended, take glassware and cutlery out of the appliance without delay. Arrange tableware Arrange tableware correctly to optimise the dishwashing result and prevent damage to both the appliance and tableware. Tips ¡ Using the appliance allows you to save energy and water compared to washing-up by hand.
Basic operation Removing tableware WARNING Risk of injury! Hot tableware can cause burns to the skin. When hot, tableware is sensitive to shock, may crack and can result in injury. ▶ When the programme has ended, do not empty the appliance until the tableware has cooled down for a while. 1. To prevent water dripping on the tableware, unload it starting at the bottom and working up. 2. Check the washing tank and accessories for soiling and clean if necessary.
en Basic operation "Finish at" (e.g. 15:20 hours). You can change this setting in the "Basic settings" → Page 37. 3. To activate timer programming, press . 3. Press Note: To deactivate timer programming, press for approx. 4 seconds. To end a programme early or to switch from a programme that has already started, you will need to cancel it first. 1. Open the appliance door. 2. Press for approx. 4 seconds. 3. Close the appliance door. a All displays light up.
Basic settings en Basic settings Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Time setting Selection 00:00 - 24:00 Time format 12 h 24 h1 In hours Time1 Time display Sprache/Language Water hardness See selection on the appliance.
en Basic settings Basic setting Eco forecast Selection on off1 Emotion Light off On via main switch1 On on opening door Status Light on1 off Start programme Eco 501 Last selected programme Scale with multiple levels. Tone volume Button volume Child-proof lock Open Dry Scale with multiple levels on off1 off On in all programmes On with Eco 50°1 Wi-Fi on off Remote Start off Manual Permanent 1 38 Factory setting (may vary according to model) Description Switch EcoCheck on or off.
Home Connect Basic setting Greeting Factory setting 1 Selection on1 off Reset Description Switch display of the brand name logo on or off when the appliance is switched on. Restore changed settings to the factory settings. The settings for initial start-up must be configured. Factory setting (may vary according to model) Changing basic settings 1. Open the appliance door. 2. Press . 3. To open the basic settings, press for approx. 3 seconds. repeatedly until the display shows the required setting. 5.
en Home Connect Home Connect quick start Home Connect settings Connect your appliance to a mobile device quickly and easily. Adapt Home Connect to your needs. You can find the Home Connect settings in the basic settings for your appliance. Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connected to your home network. Installing app 1. Install the Home Connect app on your mobile device. Remote Start 2.
Cleaning and servicing Remote Diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appliance connected to the Home Connect server and if Remote Diagnostics is available in the country in which you are using the appliance. Tip: For further information and details about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-connect.
en Cleaning and servicing Tips on appliance care Follow the tips on appliance care to make sure your appliance functions properly at all times. Action Wipe the door seals, the front of the dishwasher and the con- Benefit This ensures the parts of the appliance will remain clean and hygienic. Action Benefit trol panel regularly using a damp cloth and washing-up liquid. If the appliance is not This will prevent ungoing to be used for a pleasant odours. while, leave the door slightly ajar.
Cleaning and servicing ¡ For optimum cleaning performance, ensure the correct placement of cleaners. ¡ Follow the safety instructions given on the packagings of the machine care products and machine cleaners. 1. Remove any coarse soiling in the interior with a damp cloth. 2. Clean the filters. 3. Place the machine care product in the appliance interior. Only use machine care products specially designed for dishwashers. 4. Pour the machine cleaner into the detergent dispenser until it is filled completely.
en Cleaning and servicing 4. Press the locking catches together and lift the coarse filter out . 2 1 Cleaning spray arms Limescale and soiling in the dishwashing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly. 1. Unscrew the upper spray arm and pull down to remove . 1 5. Clean the filter elements under run- ning water. Carefully clean the rim of dirt between the coarse and the fine filter. 6. Re-assemble the filter system.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs. Troubleshooting WARNING Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance.
en Troubleshooting Fault Appliance door does not open at the end of the programme. Cause Appliance door brushes against the appliance or kitchen cabinets Troubleshooting ▶ Install the appliance correctly as described in the installation instructions and align. Appliance door opens too wide at the end of the programme. Door is not correctly adjusted. ▶ Adjust the appliance door as de- Wrong screws used to adjust the door gap. ▶ Use size 4X30 bolts to adjust the Childproof lock is activated.
Troubleshooting Fault Appliance door opens too wide when activated. Cause Door is not correctly adjusted. en Troubleshooting ▶ Adjust the appliance door as described in the installation instructions. Error code / Fault display / Signal Fault E:2060 lights up. Cause Appliance has detected calcified heating element. Troubleshooting 1. Descale the appliance. 2. Operate the appliance with the water softening system.1 E:2130 lights up.
en Troubleshooting Fault E:3200 or indicator for water supply lights up. Cause Troubleshooting 5. Remove the filter from the supply hose 6. Clean the filter. 7. Re-insert the filter in the supply hose. 8. Screw the water connection back on. 9. Check the water connection for leaks. 10. Restore the power supply. 11. Switch the appliance on. E:3400 lights up. Water is continuously running into the appliance. 1. Turn off the water tap. 2. Call "Customer Service" → Page 61. E:6102 lights up.
Troubleshooting Fault E:9001 lights up. Cause Mains voltage is too low. E:9240 lights up. Filters are soiled or blocked. ▶ Clean the filters. → "Cleaning filters", Page 43 A different error code apA technical fault is present. pears in the display window. E:0100 to E:9010 en Troubleshooting This is not a fault on the appliance. 1. Contact an electrician. 2. Have the mains voltage and electrical installation checked by an electrician. 1. Press . 2. Unplug the appliance or switch off the fuse. 3.
en Troubleshooting Fault Tableware is not dry. Cause Troubleshooting Water collects in recesses of ▶ Position tableware at an angle the tableware or cutlery. where possible. The combined detergent used has a poor drying performance. 1. Use rinse aid to improve drying per- formance. 2. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- ▶ Activate "Extra Dry" → Page 37. prove drying performance. Tableware removed too 1. Wait until the programme ends.
Troubleshooting Fault Appliance interior still wet after wash cycle. Remnants of food on tableware. en Cause Troubleshooting Not a fault. The condensaNo action required. tion drying principle causes water droplets in the tub – they are indeed desirable here. The moisture in the air condenses on the inside walls, runs off and is pumped out. Tableware is placed too 1. Arrange tableware with sufficient close together or basket is space in between. overfilled.
en Troubleshooting Fault Detergent residue in the appliance Water marks on plastic parts. Cause Lid of the detergent dispenser is blocked by items of tableware parts and will not open. Troubleshooting 1. Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware. → "Arrange tableware", Page 34 Items of tableware are blocking the dispenser lid. 2. Do not place tableware or fragrance dispensers in the tablet collecting tray.
Troubleshooting Fault Stubborn white coatings are present on tableware, inside the appliance or the door. Cause Detergent substances are deposited there. These coatings cannot generally be removed with chemicals. The hardness range is set incorrectly or the water hardness is greater than 62 °E (8,9 mmol/l). 3in1/organic/eco detergent is not effective enough. Troubleshooting ▶ Change your "detergent" → Page 30. Too little detergent is being used.
en Troubleshooting Fault Cause Coloured coatings (blue, yellow, brown) that are difficult or impossible to remove are present inside the appliance or on stainless steel tableware. Coloured deposits (yellow, orange, brown) that are easy to remove are present inside the appliance (mainly at the bottom). Troubleshooting You can remove deposits with "Mechanical cleaning" → Page 41 or a machine cleaning product. It may not always be possible to completely remove deposits but they are harmless to health.
Troubleshooting Fault Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. Irreversible clouding of glassware. Cause Tableware has been precleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed. Glasses are not dishwasherproof, only suitable for dishwashers. en Troubleshooting ▶ Only remove large remnants of food and do not prerinse tableware. ▶ Adjust the sensitivity of the sensors.
en Troubleshooting Fault Cause Troubleshooting Excessive formation of foam Detergent or appliance care ▶ Change the brand of detergent. occurs. product used causes excessive foaming. Home Connect problem Fault Connection to home network is not established. Cause WLAN on router is not active. Troubleshooting ▶ Check the wireless network connection of your router. WLAN display is flashing. Connection to home network is not available. ▶ Activate the wireless network con- Home Connect set incorrectly.
Troubleshooting Fault Cause Water is left in the appliance at the end of the programme. Appliance cannot be Software update is taking switched on or operated. place. Appliance functions have failed. en Troubleshooting ▶ → "Terminate programme", Page 36 ▶ Wait until the software update has finished. 1. Pull out the mains plug or switch off the fuse. 2. Wait at least 2 minutes. 3. Connect the appliance to the power supply. 4. Switch the appliance on. Appliance does not start.
en Troubleshooting Fault All LEDs lit up or flashing. Cause Electronics have detected a fault. Troubleshooting 1. Press the main switch button for approx. 4 seconds. → "Controls", Page 17 The appliance is reset and restarted. 2. If the problem occurs again: ‒ Switch off the appliance. ‒ Pull out the mains plug or switch off the fuse in the fuse box. ‒ Wait at least 2 minutes. ‒ Switch on the fuse in the fuse box or insert the mains plug. ‒ Switch the appliance on. 3.
Troubleshooting Fault Knocking or rattling noise. en Cause Spray arm is striking tableware. Troubleshooting ▶ Arrange tableware so that the spray arms do not strike tableware. With a small load the water jets directly strike against the tub. ▶ Distribute the tableware evenly. ▶ Load the appliance with more table- ware. Light items of tableware ▶ Position light items of tableware semove about during the wash curely. cycle.
en Transportation, storage and disposal Clean wastewater pump 8. Insert the pump cover down Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned. WARNING Risk of injury! Sharp and pointed objects or fragments of glass may block the waste water pump and cause injury. ▶ Remove any foreign bodies carefully. 1. Disconnect the appliance from the power supply. 2.
Customer Service Protect appliance from frost Disposing of old appliance If there is a risk of frost where the appliance will be standing, e.g. in a holiday home, empty the appliance completely. ▶ Empty the appliance. → "Transporting the appliance", Page 61 Valuable raw materials can be reused by recycling. Transporting the appliance To avoid damage to the appliance, empty it before transporting.
en Technical specifications least 10 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer's warranty the use of Customer Service is free of charge. Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.
Declaration of Conformity You can find more information about your model online at https://eprel.ec.europa.eu/1. This web address is linked to the official EU EPREL product database. Please then follow the instructions on searching for the model. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label.
en Declaration of Conformity 5 GHz band (5150–5350 MHz + 5470–5725 MHz): Max. 100 mW BE BG CZ DK FR HR IT CY MT NL AT PL SE NO CH TR 5 GHz WLAN (Wi-Fi): For indoor use only. AL BA MD ME 5 GHz WLAN (Wi-Fi): For indoor use only.
BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd.
