User Manual
en Trouble shooting
32
3Trouble shooting
Tr oubl e shoot i ng
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Indicator/symbol Possible cause Troubleshooting
None The power supply has been disconnected. Use other electrical appliances to check whether a short circuit
has occurred in the power supply.
The appliance has not been connected as shown
in the circuit diagram.
Make sure that the appliance has been connected as shown in
the circuit diagram.
Electronics fault. If you are unable to rectify the fault, contact the technical after-
sales service.
The symbol lighting is not work-
ing.
The control unit is faulty Call the after-sales service.
The indicators are flashing The control panel is wet or an object is covering
it.
Dry the control panel or remove the object.
The Ù indicator is flashing on
the hotplate displays
A fault has occurred in the electronics. To acknowledge the fault, briefly cover the control panel with
your hand.
The ventilation system is not
working.
The motor or the control system is faulty. Call the after-sales service.
The filter detection sensor is not working. Call the after-sales service.
The ventilation system is not
working. The A symbol is not
lit.
The metal grease filter is not inserted correctly. Insert the metal grease filter correctly.
”ƒ
The electronics have overheated and switched
off the affected hotplate.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
”…
The electronics have overheated and all the hot-
plates have been switched off.
Ӡ + heat setting and signal
tone
There is a hot pan near the control panel. There
is a risk that the electronics will overheat.
Remove the pan. The fault code will go out shortly afterwards.
You can resume cooking.
Ӡ and signal tone
There is a hot pan near the control panel. The
hotplate has been switched off to protect the
electronics.
Remove the pan. Wait a few seconds. Touch any touch control.
When the fault code on the display goes out, you can resume
cooking.
”‚ / ”‡
The hotplate has overheated and has been
switched off to protect your work surface.
Wait until the electronics have cooled down sufficiently before
switching the hotplate on again.
”‰
The hotplate has been operating continuously for
an extended period.
The automatic safety switch-off function has been activated. See
the section entitled ~ "Automatic safety cut-out"
”‚‹
The metal grease filter is saturated. Clean the metal grease filter. ~ Page 26
”‚‚
The activated charcoal filter is saturated. Replace the activated charcoal filter. ~ Page 26
”‚‹ / ”‚‚
The saturation indicator is lit even though the fil-
ter has been cleaned or replaced.
Reset the saturation indicator. ~ "Resetting the saturation
displays" on page 29
“Š‹‹‹
“Š‹‚‹
The operating voltage is incorrect/outside of the
normal operating range.
Contact your electricity supplier.
—…‹‹
The hob is not connected properly Disconnect the hob from the power supply. Make sure that it has
been connected as shown in the circuit diagram.
Do not place hot pans on the control panel.