User Manual

Trouble shooting en
41
3Trouble shooting
Trouble shooting Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Notes
■ If “ appears in the display, the sensor for the
relevant hotplate must be pressed and held in order
to read the fault code.
■ If the fault code is not listed in the table, disconnect
the hob from the power supply, wait 30 seconds and
connect it again. If the display appears again,
contact technical after-sales and tell them the
precise fault code.
Display Possible cause Troubleshooting
None The power supply has been disconnected. Use other electrical appliances to check whether a short circuit
has occurred in the power supply.
The appliance has not been connected as shown
in the circuit diagram.
Ensure that the appliance has been connected in accordance
with the circuit diagram.
Electronics fault. If the fault cannot be rectified, inform the technical after-sales ser-
vice.
The symbol lighting does not
work.
The control unit is faulty Call the after-sales service.
The indicators are flashing The control panel is wet or an object is covering
it.
Dry the control panel or remove the object.
The Ù indicator is flashing in
the hotplate displays
A fault has occurred in the electronics. To acknowledge the fault, briefly cover the control panel with
your hand.
The ventilation system does
not work.
The metal grease filter has not been inserted cor-
rectly.
Correctly insert the metal grease filter.
The sensor for the filter detection does not work. Call the after-sales service.
”ƒ
The electronics have overheated and switched
off the affected hotplate.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
”…
The electronics have overheated and all the hot-
plates have been switched off.
Ӡ + heat setting and signal
tone
There is a hot pan near the control panel. There
is a risk that the electronics will overheat.
Remove the pan. The fault indicator goes out shortly afterwards.
You can resume cooking.
Ӡ and signal tone
There is a hot pan near the control panel. To pro-
tect the electronics, the hotplate has been
switched off.
Remove the pan. Wait a few seconds. Touch any control. When
the fault code in the display goes out, you can resume cooking.
”‚/”‡
The hotplate has overheated and has been
switched off to protect your work surface.
Wait until the electronics have cooled down sufficiently and
switch the hotplate on again.
”‰
The hotplate has been operating continuously for
an extended period.
The automatic safety switch-off function has been activated.
”‚‹
The metal grease filter is saturated. Clean the metal grease filter.
”‚‚
The activated charcoal filter is saturated. Replace the activated charcoal filter.
“Š‹‹‹
“Š‹‚‹
The operating voltage is incorrect/outside of the
normal operating range.
Contact your electricity provider.
—…‹‹
The hob is not connected correctly Disconnect the hob from the power supply. Ensure that it has
been connected in accordance with the circuit diagram.
š“
Demo mode is activated Disconnect the hob from the power supply. Wait 30 seconds and
reconnect it. Touch any touch control in the next three minutes.
Demo mode is deactivated.
Do not place hot pans on the control panel.