Instruction Manual
en Faults and what to do about them.
24
Faults and what to do about them.
Faults Cause/remedial action
Water is running out. ■ Attach/replace the drainage hose correctly.
■ Tighten the screw-fitting on the supply hose.
Water not flowing in.
Detergent is not dis-
pensed.
■ Start button not pressed?
■ Tap not open?
■ Filter blocked? Clean the filter.
■ Supply hose kinked or trapped?
Washing machine door
cannot be opened.
■ Safety function active. Stop programme?
■ 2 (without final spin) = $ (Rinse hold) selected?
■ Can be opened by emergency release only?
Programme does not
start.
■ Start button for a pause or Ready in time pressed?
■ Washing machine door closed?
■ Childproof lock active? Deactivate.
Detergent solution is not
drained.
■ 2 (without final spin) = $ (Rinse hold) selected?
■ Clean the drain pump.
■ Clean the outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed. Distribute small and large
items of washing in the drum.
■ Selected speed too low?
Spin cycle started and
stopped several times.
Not a fault – the unbalanced load detection system is adjusting the imbalance.
The programme takes
longer than usual.
■ Not a fault – the unbalanced load detection system adjusts imbalance by
repeatedly distributing the washing.
■ Not a fault – foam detection system active – a rinse cycle is switched on.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may result in changes to the programme duration in the display
field.
Residual water in the care
product dispenser.
■ Not a fault – the effect of the care product is not affected.
■ Clean the insert if necessary.
Odours in the washing
machine.
Run the Cottons 90 °C programme without laundry. Use standard detergent.
x symbol flashes. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoonful of fabric softener with 1/2 litre water and pour into com-
partment II (Not for outdoor fabrics, sportswear fabrics or those made with
down.)
Reduce the detergent dosage for the next wash cycle.