Operation Manual

80Chapter 17 . Settings
Local updates
1. Go to http://www.neffos.com/en/support and find your phone model; then download the updates package
under Firmware to your phone. You can also go to your nearest Neffos service center to download the
updates package to your phone (It is recommended to use OTA updates and sometimes the updates
package will not be placed on the website).
2. Ensure that your phone has at least 30% battery porwer remaining.
3. Go to Settings -> System update -> -> Local updates, tap the file and then tap OK to confirm update.
During the update process, please do not turn off or restart the phone manually. After updating, your
phone will restart automatically.
Check version
Go to Settings -> System update -> -> current to check your phone’s version number.
Configure auto download settings
Go to Settings -> System update -> -> Settings, and you can toggle the switch to enable auto download
update packages over WLAN or mobile network, or auto update overnight when the phone is in standby mode.
Note:
1. Using unauthorized third-party software to update your phone may render your phone unusable or put your personal
information at risk. Always update through your phone’s online update feature or send your phone to a nearby
authorized Neffos service center for assistance.
2. Your personal data will not be erased during a system update unless you have installed an incompatible app. It is better
to back up important data before updating your phone.
3. When updating, ensure that your phone has at least 30% battery power remaining.
4. After updating, you may find that some third-party applications are incompatible with your system, such as Internet
banking applications and games. This is because it takes a while for third-party application developers to release
updates for new Android releases. Please wait until a new version of the application is released.
5. You can also check your phone’s version number in Settings -> About phone -> Software information -> Build
number.
6. If there is any issuse with your current system version, your phone will download an intact new version in your phone
automatically. After downloading, there will be a notification reminding you to update your system. Then follow the
onscreen instructions to update.
17. 24 About phone
1. Go to Settings -> About phone.
2. Swipe up or down on the screen to view information about your phone, such as the Software information,
IMEI information, SIM status, model number, build number and more.