User's Manual

54
If you see this on the screen: Try this:
Login failed There are several possible reasons:
•Your SiriusXM user name and/or password was
entered incorrectly.
•You don’t have a subscription to SiriusXM
Internet Radio.
•Your subscription is no longer valid.
To verify that you are subscribed to the service,
listen online:
• Go online to siriusxm.com/internetradio. Click
on the Listen Online link, enter your username
and password, and click Log In & Listen Now.
If you can listen, then you are subscribed to
SiriusXM Internet Radio.
Close the browser window to exit the player
before continuing.
If you don’t have a SiriusXM Internet Radio
subscription, go to siriusxm.com/internetradio or
call 866-635-2349 to subscribe.
Troubleshooting