User Manual

80 NeoPoint 1600 User’s Guide
5
Reception Problems
Poor reception
• Ensure antenna is fully extended and not
broken.
• Check signal strength and battery power
level. If indoors, move closer to a
window.
LCD Problems
LCD transparent or too
dim
Go to Preferences/Display/Contrast, check
the LCD contrast setting; increase contrast
setting, if required. Refer to “Changing the
Display Contrast” on page 66.
LCD cracked or broken Take phone to an authorized NeoPoint
service center.
Audio Problems
Cannot hear ringer
• Ensure Mode is set to Normal (not on
Silent or PDA modes). Refer to
“Changing the Phone Mode” on page 52.
• Check ringer settings in Preferences/
Volume/Ringer. If ringer setting is OFF,
change to a higher setting. Refer to
“Changing the Volume Levels/Setting
Phone to Vibrate Mode” on page 63.
Table 5-1 Basic Troubleshooting Techniques (Continued)
Problem Action