User Manual
Table Of Contents
- 13-0249- Exhibit Cover.pdf
- UPDATED_Pilot Release_Handheld System 11 13.pdf
- Neptune Handheld System User’s Manual
- 1 Introduction
- 2 Overview of the Neptune Handheld System
- 3 Using the CE5320 Handheld
- 4 Using the Nomad Handheld
- 5 Setting Up the R900 Belt Clip Receiver
- R900 Belt Clip Receiver
- Nomad Handheld and R900 Belt Clip Receiver
- Unpacking and Inspecting Equipment
- Using the R900 Belt Clip Receiver
- Using the R900 Belt Clip Receiver to Read a Route
- Updating R900 Belt Clip Receiver Firmware
- 6 Gathering Route Data
- The Reading Entry Screen
- Manually Collecting Meter Readings
- Collecting RR Readings
- Working with Accounts
- Validating Readings
- Removing a Reading
- Clearing a Skip Code
- Clearing a Comment Code, Customer Note, or Trouble Code
- Adding a New Meter to a Route
- Correcting or Changing Meter Information
- Finding and Displaying Reading-Entry Screens
- Resequencing Routes
- 7 Communicating with the Host Computer
- 8 Using the Field Programmer
- Connecting the Mouse
- Starting Field Programmer
- Programming the ProRead
- Querying the ProRead
- Reading the ProRead Register
- Programming the R900G Endpoint
- Using Command Gas
- Reading the R900G Endpoint Register
- Networking Two Registers
- Managing Formats
- 9 Maintaining and Repairing the Neptune Handheld System
- 10 Troubleshooting
- Appendix A Changing Volume Settings
- Appendix B Tokens List for Custom Format Screen
- Appendix C Pressure Configuration Factor Indexes
- Glossary
- Index
N_SIGHT R900 User’s Manual for the Neptune Handheld System 10-1
10 Troubleshooting
Use the information in this chapter to solve any problems. If you still
cannot solve the problem, contact a Neptune Customer Support
Specialist. For help in contacting Neptune, refer to the topic “Contacting
Customer Support,” on page 1-5.
Troubleshooting the Handheld
This section contains questions and answers for troubleshooting the
Neptune handheld system. It is in the format of questions that can arise
if a problem occurs. Answers represent possible solutions to these
problems.
Pilot Release