User Manual

1600 Alabama Highway 229, Tallassee AL 36078 [phone]
connector housing. This connection should be hand-tight. Do
not use pliers. (See Figure 16.)
Contact Information
Within the United States, Neptune support is available Monday
through Friday, 8:00 AM to 7:00 PM Eastern Standard Time, by
telephone or fax.
To contact Technical Support by phone, call 1-800-647-4832. If all
support technicians are helping other customers, your call is
routed to the Neptune Support voice mail system. Please leave
your name, the name of your company, your company's Personal
Identification Number (PIN), and your telephone number. Calls
are returned within normal business hours in the order they are
received.
To contact Technical Support by fax, send a description of your
problem to 1-334-283-7497. Please include on the fax cover sheet
the best time of day for a support technician to contact you.
To contact Technical Support by email, send your letter to the following
address:
[e-mail]
Maintenance and Troubleshooting
Notes:
24 R900i SP Inside and Pit Installation and Maintenance Guide
R900i SP Inside and Pit Installation and Maintenance Guide G-1
Glossary
antenna (whip) The RF antenna that can be removed to upgrade to a through-the-lid
antenna.
antenna (pit) The MIU antenna used for pit installations.
conical-shaped gasket The cone-shaped rubber gasket on antenna cable used to seal cable
at top of connector housing.
connector housing The black plastic 1/4-turn connector used to waterproof antenna
cable connection to pit MIU.
connector nut The black plastic nut used to depress conical-shaped gasket and seal
antenna cable at the top of connector housing.
flat washer The washer used to seal cable connector housing to pit MIU.
light sensor The component located under the recess that is used to activate the
LCD. (See Liquid Crystal Display.)
Liquid Crystal Display (LCD) The component where the meter reading and value-added icons are
displayed.
MIU Meter Interface Unit.
register read time The default time is once an hour for ProRead and 15 minute interval
for E-Coder (ARB VII). Custom time is not available.
serial number A unique identification number given to each MIU at the factory. The
default value is the last programmed plus one. Custom serial numbers
are not available.
tamper nail The small black plastic nail used to secure the battery pack to the
Inside enclosure.