Manual Nero BackItUp
Copyright and Trademark Information This document, like the software described therein, is provided as a license and may only be used or reproduced in accordance with the licensing agreement. The contents of this document, as well as the associated software, is subject to change without prior notice. Nero AG rejects any responsibility for the correctness of the contents of this document and rejects any claims that transcend the clauses of the guarantee agreement.
Inhaltsverzeichnis Table of contents 1 1.1 1.2 1.3 1.4 1.5 1.6 Start Successfully About the Manual About Nero BackItUp Versions of Nero BackItUp Working With Nero BackItUp Easy Setup Wizard Starting the Program 2 2.1 User Interface Job Screen 10 12 3 Backup With Nero BackItUp 13 4 4.1 4.2 Autobackup Storing on Hard Drive With Autobackup Storing Online With Autobackup 14 14 19 5 Backing Up Files 22 6 Backing Up Drives 25 7 7.1 7.
Inhaltsverzeichnis 13 13.1 13.2 13.3 13.4 Nero BackItUp Options Overview Setting Up FTP Server Connection Remote Proxy Setting Up E-Mail Account Creating Filter 50 50 52 53 54 14 14.1 14.2 14.2.1 14.3 14.3.1 14.3.2 14.4 14.4.1 14.4.2 14.5 14.
Start Successfully 1 Start Successfully 1.1 About the Manual This manual is intended for all users who want to learn how to use Nero BackItUp. It is process-based and explains how to achieve a specific objective on a step-by-step basis. To make best use of this documentation, please note the following conventions: Indicates warnings, preconditions or instructions that have to be precisely followed. Indicates additional information or advice. 1.
Start Successfully Nero BackItUp SyncTool is a tool for syncing folders. It is created with Nero BackItUp and stored either on hard disk drive, removable medium or optical disc. Nero BackItUp SyncTool can be started from this medium on any computer; Nero BackItUp doesn't have to be installed to start Nero BackItUp SyncTool. 1.3 Versions of Nero BackItUp Nero BackItUp is available in three different versions: Nero BackItUp, Nero BackItUp Essentials and Nero BackItUp Autobackup Essentials.
Start Successfully Use only hard drive with more than 4GB If you want to use an external hard drive which is not formatted with the NTFS file system, make sure that its space has more than 4 GB. Formatting with the NTFS file system and thus using the Autobackup feature is not possible for some external hard drives (e.g. flash drive or USB stick) with a space less than 4 GB due to technical hard ware restrictions, and may cause serious problems on the existing file system. Proceed as follows: 1.
Start Successfully 3. Select the desired target. If you want to turn on Autobackup later, select the Skip setup Autobackup option button. 4. Click the button. The first full backup is carried out saving all folders to the chosen hard drive. The Easy Setup wizard is closed and Nero BackItUp is opened. You have set up Autobackup carrying out a first full backup. Autobackup will carry out the backup updates automatically due to the specified settings.
Start Successfully 2. Click the button. The list of Nero applications is displayed. 3. Select the Nero BackItUp entry in the selection list. The Nero BackItUp window is opened. 2. If you use Nero BackItUp & Burn. 1. Click the Nero BackItUp desktop icon. The Nero BackItUp window is opened. You have started Nero BackItUp. Nero BackItUp can also be opened through the start menu or by clicking the EXE file in the Nero BackItUp application folder (by default C:\Program Files\Nero\Nero BackItUp & Bu
User Interface 2 User Interface The Nero BackItUp user interface is the starting point for backups, restores, syncs, and any other task that you can carry out with Nero BackItUp. You can start the task via the drop-down menus on the top side of the window. There is also the possibility to open the options and the help. In the left margin of the window you always have an area which gives you information about the steps and tasks you are fulfilling.
User Interface The following icons are available on the top side of the window: Displays the start screen. Opens the Options window. Displays help options. You can also enter a new serial number if necessary. The following areas are available on the left side of the window: Job Overview Shows jobs that have been carried out recently, the currently carried out job, and the next jobs that are planned. You can open the Job list screen by clicking on a job.
User Interface 2.1 Job Screen The Job list screen shows planned and carried out jobs. If you selected Sync > Job view, only sync jobs are displayed. If you selected Backup > Job view, only backup jobs are displayed. Click the + icon preceding the job to display the respective backups. Job list You can modify jobs by opening the context menu with the right mouse button and select the appropriate entry.
Backup With Nero BackItUp 3 Backup With Nero BackItUp With Nero BackItUp you can back up data. Click the Backup menu to start the desired backup task. The following backup tasks are available: Autobackup With Nero BackItUp, you can set up and configure Autobackup, the automatic backup feature. Once it has been set up, Autobackup is available on your computer's system tray and backs up specified folders in the background.
Backing Up Files 4 Autobackup With Nero BackItUp, you can set up and configure the automatic Autobackup. Once it has been set up, Autobackup is available on your computer's notification area and backs up the folders that you specify in the background. You can choose between two Autobackup options: Activate Autobackup to automatically back up files and folders to local and external hard drives Activate Autobackup with Nero Online Backup to automatically back up files and folders online.
Backing Up Files Use only hard drive with more than 4GB If you want to use an external hard drive which is not formatted with the NTFS file system, make sure that its space has more than 4 GB. Formatting with the NTFS file system and thus using the Autobackup feature is not possible for some external hard drives (e.g. flash drive or USB stick) with a space less than 4 GB due to technical hard ware restrictions, and may cause serious problems on the existing file system.
Backing Up Files The Autobackup - Select the target drive screen is displayed. Autobackup - Please select the target device 4. Select the desired target and click the button. The drive is formatted with the NTFS system. A progress window is opened and displays the progress made while formatting. The Autobackup - Autobackup status screen is displayed.
Backing Up Files Autobackup - Autobackup status 5. If you want to change the default settings regarding time schedule and folders to be backed up: 1. Click the Edit button in the Settings area. The Autobackup - Define the settings screen is displayed.
Backing Up Files 2. Select the Use custom setting for time schedule and backup data option button. 3. Enter the desired values in the Time schedule area. You can always set the values back to the default settings by clicking the Reset button. 4. Select the check boxes in the Backup data area for the folders you want to backup. 5. Click the button. The Autobackup - Autobackup status screen is displayed again. 6.
Backing Up Files 4.2 Storing Online With Autobackup With Nero BackItUp you can set up and configure Autobackup to automatically back up files and folders online, using the Internet service Nero Online Backup as a backup location. Once it has been set up, Autobackup is available in the Windows notification area and backs up the folders that you specify in the background in the defined sequence.
Backing Up Files Autobackup - Options 2. Select the appropriate Autobackup entry. The Source information screen is displayed.
Backing Up Files 3. Specify which file type you want to backup: 1. Click the button in front of the file type you want to configure. 2. Select the check box in front of the file type you want to include in the backup. 3. Clear the check box in front of the file type you want to exclude from the backup. 4. Select the Add file type check box at the end of the file type list and enter the file type ending you want to add to the backup. 4. Specify which folders you want to monitor with Autobackup: 1.
Backing Up Files 5 Backing Up Files With Nero BackItUp you can carry out file backups. This means that individual files can be backed up and then restored at a later point in time. In comparison to drive backups, it is not possible to restore operating systems or programs with this option. The first step is selecting files and folders to back up. The next step is to select a target where to save the backup.
Backing Up Files File Backup - Select targets 4. Click the icon that represents your desired target and specify the target in the drop-down menu. 5. Click the Browse button to specify the chosen target path. 6. If you want to back up to different targets, click the Add target button and repeat the two previous steps. 7. Click the button. The File Backup - Configure your backup screen is displayed (see Backup Settings Screen→ 27).
Backing Up Files File Backup - Configure your backup 8. Enter a name for the backup in the Backup name input field. 9. If you want to schedule this backup or run it on a regular basis: 1. Select the backup schedule type in the Time schedule drop-down menu. 2. Click the Edit button if you want to specify the schedule. The Define your time schedule window is opened. 3. Select the start date and other time settings that are appropriate to your backup schedule. 4.
Backing Up Drives 6 Backing Up Drives With Nero BackItUp you can carry out drive backups. In contrast to file backups, drive backups restore programs and operating systems when restoring. It is not possible to update a drive backup. The first step is selecting a drive to back up. The next step is to select a target where to save the backup. You can save the backup on your hard drive or removable data media, burn them to a disc or use an online storage.
Backing Up Drives 10. Configure other settings as desired in the Options area. 11. If necessary specify additional settings in the Expert Options area (see Expert Options Overview→ 39). 12. Click the button. The drive backup is carried out and the final screen is displayed. You can follow the process status in the status bar.
Backup Settings Screen 7 Backup Settings Screen After selecting the source to be backed up and specifying the target for the backup, you configure the backup settings in the File/Drive Backup - Please configure your backup screen and start the backup process. File Backup - Please configure your backup The following setting options are available in the Backup type and name area: Select backup type Backup name Specifies the type of backup.
Backup Settings Screen Weekly: Makes weekly backups on one or more defined days (e.g. every Tuesday and Thursday). Monthly: Makes monthly backups. When Idle: Starts the backup when the computer is inactive, i.e. no applications are active and there is no user input. At System Startup: Starts the backup when the operating system is started. At Log on: Starts the backup when you log into the system. Not Scheduled: Makes immediately one backup, you cannot schedule it.
Backup Settings Screen 7.1 About Backup Types There are four backup types in Nero BackItUp: Full Backup Differential Backup Incremental Backup Update Backup With the Full backup type, all files and folders that you have selected will be backed up. A first backup is always a full backup. With the Incremental backup type, all files that have changed in comparison to the last backup will be saved.
Backup Settings Screen second backup). The 25 changed photos are backed up. Then you change another 10 photos and want to back up again: If you select the Incremental backup, 10 photos are backed up, specifically those that have changed since the last backup. (Nero BackItUp compares the current status with the last backup.) If you select the Differential backup, 35 photos are backed up, specifically those that have changed since the first backup.
Backup Settings Screen 1 1st backup 4 Data on the computer White: Original data Black: Altered data 2 2nd backup 5 Incremental backup Data that has been modified since the first backup is backed up 3 3rd backup 6 Differential backup Data that has been modified since the last previous backup are backed up The following table provides information to help you determine the correct update type for your application: Backup type Storage space requirement for the backup set Effort involved in restori
Backup Settings Screen If you are backing up to an FTP server, ensure that the computer is connected to the Internet. If you are backing up to a removable medium or to an external hard drive, ensure that the appropriate device is connected or installed. After the backup has been successfully completed, a corresponding message appears in the system tray. If you set notifications in the Expert Options area, you will be sent an e-mail (if a network or Internet connection exists).
Verifying a Backup 8 Verifying a Backup With Nero BackItUp, you can verify an existing backup. Nero BackItUp verifies whether or not the backup can be used for a successful restore process. During this process, data integrity is checked, and the backed up data is compared to the source data. If you carry out the verification right after the backup and have not modified any data in the meantime, you can use the feature to verify whether or not all data was backed up successfully (data verification).
Verifying a Backup 2. If you want to compare the CRC checksum of the backed up files with the CRC checksum of the original files, select the Verify by CRC option button. . 3. If you want to verify whether files have been changed after the backup, select the Verify by modified option button. . 4. If you selected a drive backup, specify the type of check that should be used for the drive backup: 1. If you want to verify whether all files have been backed up, select the Verify by contents option button. 2.
Restore With Nero BackItUp 9 Restore With Nero BackItUp 9.1 Restore File Backup With Nero BackItUp you can restore file backups. The content of the file backup is restored during this process. You can exclude individual files from the restore process or select specific files to be restored. It is even possible to choose a drive backup to restore individual files. In contrast to a drive backup restore process, a file backup does not allow the restore of programs or operating systems.
Restore With Nero BackItUp 3. Select the desired backup. The files and folders of the backup are displayed in the right area. If the backup you want to restore is not displayed, click the Browse button to search for it on hard disk or the Browse FTP button to search for it on a FTP server. If the backup was saved to the online storage Nero Online Backup with Autobackup, click Online Autobackup and enter your Subscription ID and your Password. 4.
Restore With Nero BackItUp 7. If you want to migrate user specific folders, enable the Migrate user specific folders to current user check box. Migrate user specific folders to current user refers to user-specific folders such as My Documents which will be restored to path of the user who is currently logged in. If you clear this check box then Nero BackItUp will restore the userspecific folders to the user path under which the backup was saved. 8.
Restore With Nero BackItUp To restore a drive backup, proceed as follows: 1. Click the Restore > Restore Drives menu. The Restore a drive - Select your partitions to restore screen is displayed. The executed backups are displayed in the middle pane. 2. Make the backup available: 1. If the backup is located on a disc, insert the disc in a drive. 2. If the backup has been saved to hard drive, network drive, or removable medium, ensure that your computer has access to the respective drive. 3.
Backup and Restore Expert Options Overview 10 Backup and Restore Expert Options Overview You can define expert option settings for the backup or the restore in the Expert options area. You can display this area by clicking Expert options in the configuration or settings screens. We recommend that you only change the default settings if you have extensive knowledge in the area of backup. The following options are available: File Filters Offers options for using filters for the backup.
Backup and Restore Expert Options Overview Logging and Debug Miscellaneous Burning Selects the detail level of the log file. You can include the log file in the backup or store it elsewhere. Offers several specific options (see Miscellaneous→ 41). Offers several burn options such as choose the writing speed and automatically erase rewritable discs. You can also include Nero BackItUp to the disc. Only available for backups. Purge Offers options to delete backups automatically. Only available for backups.
Backup and Restore Expert Options Overview Drop-down menu Send notifications from this e-mail account Button Create New List E-mail Notifications Chooses the account used for sending the e-mail notifications. Opens the E-mail accounts window, where you can create a new e-mail account. Opens the E-mail events window, where you can enter the email address to which the notification will be sent. Click All information to select all events as a trigger for e-mail notifications. 10.
Backup and Restore Expert Options Overview carries out a previously defined backup automatically with Nero BackItUp. Only available if such a hard drive is connected. Information about this feature is normally available in the Help of the respective hard drive or application. Selects the verification type Nero BackItUp uses and by so doing increases the certainty that the same file will be replaced. Modified Date/Time: Compares files by their change date.
Syncing With Nero BackItUp 11 Syncing With Nero BackItUp With Nero BackItUp you can sync folders. Click the Sync menu to start the desired backup task. Synchronizing exchanges files between two folders. The folders can be located on the same computer or on different computers and devices. For example, you can synchronize your desktop computer with your laptop to make sure that relevant directories contain the same contents. 11.1 Syncing Folders With Nero BackItUp you can sync two folders.
Syncing With Nero BackItUp 4. Click the button. The New Data Synchronization - Finalize Settings screen is displayed. New Data Synchronization - Finalize Settings 5. Select a sync type in the Select a type drop-down menu (see About Sync Types→ 45). 6. Enter a name for the sync job in the Type a name input field. 7. If you want to schedule the sync job or to run it on a regular basis: 1. Select the sync schedule type in the Time schedule drop-down menu. 2.
Syncing With Nero BackItUp 11.2 About Sync Types Nero BackItUp has five sync types: Mirror Copy Partial synchronization Update Partial mirror The Mirror type synchronizes two folders. New and updated files are copied from one folder to the other folder. Files that are deleted in one folder are also deleted in the other folder. The Copy type copies new and updated files from the left to the right folder. Files that are deleted in the left folder are also deleted in the right folder.
Tools 12 Tools 12.1 Creating Bootable Nero BackItUp ImageTool With Nero BackItUp, you can create a bootable CD or DVD including Nero BackItUp ImageTool. The FTP servers that you entered in the Nero BackItUp options are applied. To create a bootable CD/DVD, proceed as follows: 1. Insert a writable CD/DVD in the burner. 2. Click the Tools > Create Nero BackItUp ImageTool Disc menu. 3. The Create bootable disc screen is opened. Create bootable disc 4.
Tools See also Nero BackItUp ImageTool → 58 12.2 Creating Standalone Nero BackItUp SyncTool Nero BackItUp can be used to create Nero BackItUp SyncTool. This tool is used for sync functions, and can be run from hard disk, removable medium (USB) or an optical disc. To create Nero BackItUp SyncTool, proceed as follows: 1. Click the Tools > Create Nero BackItUp SyncTool Media menu. The Create bootable disc screen is opened. Create standalone sync client 2.
Tools 2. Select the removable medium from the Removable Media drop-down menu. 5. Click the button. The creation process begins; you can track the process via the messages in the task bar. After the creation process is completed, the disc is ejected. You have created the standalone Nero BackItUp SyncTool and can now start it. See also Nero BackItUp SyncTool → 67 12.3 Erase Rewritable Disc Window Nero BackItUp can be used to erase rewritable discs, i.e.
Tools contents. The disc will appear to be empty even though the data is still physically available. Erasing a disc using this method takes between one and two minutes. The Full-erase rewritable disc method physically erases all data from the disc. The contents cannot be restored with conventional methods. Repeated full erasing increases the probability that third parties will not be able to reconstruct the contents.
Nero BackItUp Options Overview 13 Nero BackItUp Options Overview You can define options for working with Nero BackItUp in the Options window. You can open the window via the button. The following options are available: General Allows Nero BackItUp to be started from the shell context menu. The shell context menu offers various pertinent information and is opened by clicking a file or folder with the right mouse button in the Windows Explorer. Enables tooltips.
Nero BackItUp Options Overview The Remote Host Settings window is opened. Remote Host Settings 5. Enter a name for the connection in the Host/Server name input field. 6. Enter the required values Host/Server address, Login name, Password, Server type, Port and Transfer mode. The values for Host/Server address, Login name, Password, Server type, Port and Transfer mode are provided by the FTP server provider, e.g. your webspace provider or your network administrator. 7.
Nero BackItUp Options Overview Note that it is not possible to save the FTP server connection without a positive connect result. 8. Select a folder or create a new folder on the FTP server where Nero BackItUp should store the backup. 9. Click the OK button. 10. Click the Save button. The FTP server is saved and displayed in the list of FTP servers. You can now store other FTP server information or close the window and use the FTP server for backups and restores.
Nero BackItUp Options Overview 13.3 Setting Up E-Mail Account In Nero BackItUp you can add your e-mail account information. Thus can be used to send status information about backup and restore processes via e-mail. The receiver is later on added in the same screen where you set up options regarding your backup or restore (see Backup And Restore Expert Options→ 39). To set up an e-mail account, proceed as follows: 1. Click the button. The Options window is opened. 2.
Nero BackItUp Options Overview 6. Enter a description in the Description input field. 7. Enter the required values Server name, Port, Authentication type, User name, Password and secure connection. Note, that the Server name input field requires an SMTP server, because Nero BackItUp uses the account information only to send e-mails (not to receive). You need to enter your complete e-mail address (e.g.john.doe@domain.example) in the User name input field.
Nero BackItUp Options Overview Create a new filter 4. If you want to filter by File Extension: 1. Select the Exclude file types from my backup option entry to exclude files with a certain file extension. 2. Select the Include only files types in my backup option entry to include files with a certain file extension. 3. Click the blue underlined file types link. The Add File Types To Filter window is opened. 4. Select an entry on the left and click the >> button to add file extensions. 5.
Nero BackItUp Options Overview 5. If you want to filter by Date: 1. Select the option entry to include only files which are created, modified or accessed on a specific date or time frame. 2. Click the blue underlined date or time frame link. The Select Date or Time Frame window is opened. 3. Select a specific date using the calendar or a time frame using the calendar or the input fields. 4. Click the OK button. The window is closed. The selected date or period of time is added to the filter. 6.
Nero BackItUp Options Overview 9. Enter a name for the filter in the Filter name input field. 10. If you have opened the Create a New Filter window via the File Backup or Restore screen but want the filter to be available in the future for each backup or restore, select the Save this filter check box. 11. Click the OK button. The window is closed and the created filter is applied and saved.
Nero BackItUp ImageTool 14 Nero BackItUp ImageTool Nero BackItUp ImageTool is a backup and restore program that is similar to Nero BackItUp, and which is run from a bootable CD or DVD without Windows being active. The bootable CD or DVD is created with Nero BackItUp. Nero BackItUp ImageTool is intended for backing up and restoring drives. Since Nero BackItUp ImageTool is booted from a CD or DVD, the computer's hard drives are not active.
Nero BackItUp ImageTool 2. Select the language for Nero BackItUp ImageTool from the Please choose your language selection list. 3. Click the OK button. The Nero BackItUp ImageTool window is opened. A window with a license agreement is opened. 4. Please read the license agreement carefully and select the appropriate check box if you agree to the terms of the agreement. Using Nero BackItUp ImageTool is not possible without your consent to this agreement. 5. Click the Next button.
Nero BackItUp ImageTool The following menu icons are available: Backup Performs a drive backup. Restore Includes restore tasks. You can restore the full system or restore single files from a backup archive. Network Configures your network, so that a network drive or FTP server can be used. Tools Offers the option to show mounted partitions. You can also start a shell command box to type and execute Linux shell commands.
Nero BackItUp ImageTool 14.3 Drive Backup With Nero BackItUp ImageTool you can back up a hard drive or partition. The advantage in comparison to drive backups made with Nero BackItUp is that the drive is not active, since Nero BackItUp ImageTool is booted from the disc. This way, no verification errors occur during the backup process - active hard drives can be backed up. To back up a drive with Nero BackItUp ImageTool, you must first select the backup source.
Nero BackItUp ImageTool If the disc's storage capacity is exhausted, the Waiting for Disc window is opened again and the disc is ejected. 10. Remove the recorded disc and insert a new blank disc. The backup process resumes and the newly inserted blank disc is burned. 11. Repeat the previous step until the backup has been completely burned to disc. Once the backup is complete, the disc is ejected and the Backup Process window is opened.
Nero BackItUp ImageTool The hard drive or partition is selected. 3. Click the Next button. The Select target and options screen is displayed. 4. Select a hard drive, a network drive, removable media, or the desired FTP server in the Target drop-down menu. 5. If you selected a hard drive as a target, specify the folder in which the backup should be saved in the Target path input field. 6. If you selected an FTP server as a target, choose a folder if applicable. 7.
Nero BackItUp ImageTool The details of the backup are displayed in the area below. 4. If the backup is password protected, enter the password in the Password input field. 5. Click the Next button. The Please select what you want to restore screen is displayed. The backed up hard drive with all partitions or the backed up partition of the hard drive is displayed. Partitions that are not backed up are grayed out. 6. Select the hard drive or partition that you want to restore.
Nero BackItUp ImageTool Browse button to search for it. The details of the backup are displayed in the area below. 4. If the backup is password protected, enter the password in the Password input field. 5. Click the Next button. The Please select the files you want to extract from backup screen is displayed. The files and folders of the backup are displayed. 6. Select the check box preceding the folder or the file that you want to restore.
Nero BackItUp ImageTool Cache Specifies where data is stored in the cache. See also Setting Up FTP Server Connection → 50 Remote Proxy → 52 14.6 Exiting Nero BackItUp ImageTool To exit Nero BackItUp ImageTool, proceed as follows: 1. Remove the bootable CD/DVD from the drive. 2. If the drive is locked, open the extended area and click the Eject button. 3. Click the Exit button. 4. If you want to reboot your computer system, click the Reboot button.
Nero BackItUp SyncTool 15 Nero BackItUp SyncTool Nero BackItUp SyncTool is a program that is used for sync functions. It is run from hard drive, removable medium (USB) or an optical disc. Nero BackItUp SyncTool is created with Nero BackItUp. It offers the same features as the sync feature integrated in Nero BackItUp. Nero BackItUp SyncTool is particularly useful when you want to automatically sync the same folders.
Technical Information 16 Technical Information 16.1 System Requirements Nero BackItUp is part of the Nero product you have installed. Its system requirements are the same. Detailed system requirements of this and all other Nero products can be found in the Support section on our Web site www.nero.com.
Glossary 17 Glossary Backup Copying data from the computer to an alternative storage medium. Backups are created in a special format with the help of a backup program. Bootable CD Booting refers to loading the operating system when a computer is started. This is normally done from the hard drive. However, if you do not want to boot or cannot boot your computer from your hard drive for whatever reason, you can load an operating environment from the drive with a boot CD.
Index 18 Index Access rights Back up......................................................... 41 Restore ......................................................... 42 Autobackup Change settings .......................................15, 19 Easy Setup wizard .......................................... 6 Setting up.................................................15, 19 Store on hard drive........................................ 14 Storing online ................................................ 19 Turn off ..
Index Log file .................................................. 40 Manual, conventions .............................. 5 Nero BackItUp ImageTool Backing up to FTP server .............................. 62 Backing up to hard drive................................ 62 Create ........................................................... 46 Drive backup ................................................. 61 Erase disc ..................................................... 60 Execute Linux shell commands .............
Contact 19 Contact Nero BackItUp is a Nero AG product. Nero AG Im Stoeckmaedle 18 Internet: www.nero.com 76307 Karlsbad Help: http://support.nero.com Germany Fax: +49 724 892 8499 330 N Brand Blvd Suite 800 Internet: www.nero.com Glendale, CA 91203-2335 Help: http://support.nero.com USA Fax: (818) 956 7094 E-mail: US-CustomerSupport@nero.com Rover Center-kita 8F-B, 1-2-2 Nakagawa-chuou Tsuzuki-ku Internet: www.nero.com Yokohama, Kanagawa Help: http://support.nero.com Nero Inc.