Manual Nero RescueAgent
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Table of Contents Table of contents 1 1.1 1.2 1.3 1.4 1.5 Start Successfully About the Manual About Nero RescueAgent Working with Nero RescueAgent System Requirements Starting the Program 4 4 4 5 5 5 2 2.1 Start Screen Select Storage Media And Scan Level 7 8 3 3.1 3.2 Files Found Screen Select Specific Files / Show Only Specific Files Window Select Files to Recover 9 10 12 4 4.1 Process Completed Screen Save Log File 14 15 5 End Screen 16 6 6.1 6.2 6.
Start Successfully 1 Start Successfully 1.1 About the Manual This manual is intended for all users who want to learn how to use Nero RescueAgent. It is process-based and explains how to achieve a specific objective on a step-by-step basis. To make best use of this documentation, please note the following conventions: Indicates warnings, preconditions or instructions that have to be precisely followed. Indicates additional information or advice. 1.
Start Successfully For multisession disks and disks formatted for the UDF file system capable of packet writing, Nero RescueAgent also provides the option of recovering deleted files and older file versions. 1.3 Working with Nero RescueAgent The Nero RescueAgent Assistant helps you to restore files in just a few steps. The following individual steps are necessary. Select storage medium and scan level. Search storage medium for files that can be restored.
Start Successfully On Windows 8, you can start Nero RescueAgent via: the Nero 12 tile (Windows 8 style user interface) or the Nero 12 desktop icon (desktop user interface) if you use Nero 12 the Nero RescueAgent tile (Windows 8 style user interface) or the Nero BackItUp 12 desktop icon (desktop user interface) if you use Nero BackItUp 12 as a standalone product Nero RescueAgent 6
Start Screen 2 Start Screen In the start screen of Nero RescueAgent, you can select the storage medium from which to restore data. In addition you can choose between a fast and a deep scan. Start screen The following setting options are available: Drop-down menu Drive/media to recover Selects the storage medium from which data is to be restored. data from Option button Fast scan Option button Deep scan Selects the faster scan.
Start Screen Button Next 2.1 Starts the search for files that can be recovered. Select Storage Media And Scan Level To select the storage medium and the scan level, proceed as follows: 1. Insert the desired disc into the drive or connect the desired storage medium to your computer. 2. Select the storage media from the Drive / media to recover data from drop-down menu. 3. Select the desired scan level. The fast scan only searches the FAT file system of the storage medium.
Files Found Screen 3 Files Found Screen The Files Found screen lists all files that can be restored. If files can only to be partly restored, they are marked in yellow. If there is only a small probability that files can be restored, they are marked in red. Files Found screen The following setting options are available: Button Find Select Opens the Select specific files window. Here files can be selected according to particular criteria and problem categories can be chosen for restoring.
Files Found Screen Check box Recover all files into single directory Button Back Button Next Recovers all files into the directory you have defined in the Browse For Folder window. Returns to the start screen. Starts the recovery of the selected files. Only available when a storage locality for the files to be restored has already been defined. See also Select Files to Recover →12 3.
Files Found Screen The following setting options are available: Check Box All files Selects all files or shows them Check Box All problems Selects all files from all problem categories or shows them. Check Box All normal files Selects all files or shows files in which no faults have been found. Check Box All deleted files Selects all deleted files or shows them. Check Box All corrupted files Selects all corrupted files or shows them.
Files Found Screen Button Cancel 3.2 Closes the Select specific files or the Show only specific files window. Select Files to Recover The Files Found screen lists all files and folders that can be restored. As the list can be very long, it is possible to show files according to certain criteria and problem categories. The files can also be selected from the folder tree. The following requirements must be fulfilled: ▲ You have searched the desired storage medium for files to be restored.
Files Found Screen The Show only specific files window is closed. The Show button is now highlighted. 4. Click the button in order to define the target folder of the files to be restored. The Browse For Folder window is opened. The folder in which the files are to be stored must not be situated on the same storage medium from which the files are to be restored. 5. Select the folder in which the files are to be stored and click the OK button. The Browse For Folder window is closed. 6.
Process Completed Screen 4 Process Completed Screen All recovered files are displayed in the Process Completed screen. The screen also indicates how many files could not be recovered. You can save a log file as a summary of the recovery performed. Process Completed Screen The following setting options are available: The Save as dialog appears.
Process Completed Screen 4.1 Save Log File The following requirements must be fulfilled: ▲ You have restored files with Nero RescueAgent. ▲ The Process Completed screen is displayed. To save a log file, proceed as follows: 1. Click the Save log file button. The Save As window is opened. 2. Select the folder to which the log file is to be saved and click the OK button. The Save As dialog is closed. 3. Click the Next button. The end screen of Nero RescueAgent is displayed.
End Screen 5 End Screen In the end screen you can either start a new scan, scan the same storage medium again, or restore further files. End screen The following menu icons are available: New scan Scan the same drive Returns to the start screen. Restarts a scan on the same drive with the same scan options. Changes to the Files Found screen. Here you can select further files Recover more files to restore, or simply restart restoring with the files that are already selected.
Technical Information 6 Technical Information 6.1 Supported File Systems 6.2 UDF (Version 1.0 to 2.6) CDFS (ISO 9660, including Joliet). Multisession Disc UDF/ISO Bridge Disc NTFS FAT 16, FAT 32, ExtFAT Key Combinations In Nero RescueAgent menu commands can be carried out on-the-fly via predefined key combinations. The following key combinations are available: [Ctrl+B] [Ctrl+R] [Ctrl+S] [Ctrl+C] [Ctrl+A] [Ctrl+P] Returns to the previous screen. Starts recovery.
Technical Information Ctrl+Pos 1 Alt+Plus button Returns to the start screen. Only available in the Recovery completed screen. Expands all entries in the folder tree starting from the selected entry or from the root if no entry is selected. Only available in the Files to Recover screen. Alt+Minus button Hides all entries in the folder tree starting from the selected entry or from the root if no entry is selected. Only available in the Files to Recover screen. Esc 6.3 Closes Nero RescueAgent.
Glossary 7 Glossary Bridge Disc A Bridge Disc is a variant of a CD-ROM that can be read from CD drives but also from CD-I devices such as a Photo CD for example. It is defined in the White Book Standard and contains extra information in an XA (Standard Architecture) track on the CD-ROM. FAT FAT (File Allocation Table) is a file system developed by Microsoft. The FAT 12, FAT 16 and FAT 32 file systems are used on all types of mobile storage media (e.g. USB sticks, memory cards).
Index 8 Index Screen Conventions, manual ............................. 4 Find file ................................................. 12 Key Combinations [Ctrl+A].......................................................... 17 [Ctrl+B].......................................................... 17 [Ctrl+C] ......................................................... 17 [Ctrl+D] ......................................................... 17 [Ctrl+L] ..........................................................
Contact 9 Contact Nero RescueAgent is a Nero AG product. Nero AG Im Stoeckmaedle 18 Internet: www.nero.com 76307 Karlsbad Help: http://support.nero.com Germany Fax: +49 724 892 8499 330 N Brand Blvd Suite 800 Internet: www.nero.com Glendale, CA 91203-2335 Help: http://support.nero.com USA Fax: (818) 956 7094 E-mail: US-CustomerSupport@nero.com Rover Center-kita 8F-B, 1-2-2 Nakagawa-chuou Tsuzuki-ku Internet: www.nero.com Yokohama, Kanagawa Help: http://support.nero.com Nero Inc.