Manual Nero RescueAgent
Copyright and Trademark Information Copyright and Trademark Information This document, like the software described therein, is provided as a license and may only be used or reproduced in accordance with the licensing agreement. The contents of this document, as well as the associated software, is subject to change without prior notice. Nero AG rejects any responsibility for the correctness of the contents of this document and rejects any claims that transcend the clauses of the guarantee agreement.
Table of contents Table of contents 1 1.1 1.2 1.3 Start Successfully About the Manual About Nero RescueAgent Working with Nero RescueAgent 4 4 4 5 2 Starting The Program 6 3 3.1 Start screen Select Storage Medium and Scan Level 7 8 4 4.1 4.2 Files to Recover Screen Show Specific Files / Only Specific Files Window 10 Select Files to Recover 12 9 5 5.1 Recovery Completed Screen Save log file 14 13 6 End screen 15 7 7.1 7.2 7.3 7.
Start Successfully 1 Start Successfully 1.1 About the Manual This manual is intended for all users who want to learn how to use Nero RescueAgent. It is process-based and explains how to achieve a specific objective on a step-by-step basis. To make best use of this documentation, please note the following conventions: Indicates warnings, preconditions or instructions that have to be precisely followed. Indicates additional information or advice. 1.2 1.
Start Successfully 1.3 Versions of Nero RescueAgent Nero RescueAgent is available in two different versions: Nero RescueAgent in the Nero Suite and Nero RescueAgent in Nero BackItUp & Burn. Nero RescueAgent in the Nero Suite offers the full range of features. Nero RescueAgent in Nero BackItUp & Burn has the following restriction: 1.4 Files to be recovered is limited to five per session Working with Nero RescueAgent The Nero RescueAgent Assistant helps you to restore files in just a few steps.
Starting The Program 2 Starting The Program To start Nero RescueAgent, proceed as follows: 1. If you use the Nero Suite and have Nero StartSmart available: 1. Click the Nero StartSmart icon. The Nero StartSmart window is opened. 2. Click the button. The list of Nero applications is displayed. 3. Select the Toolbox > Nero RescueAgent entry in this selection list. The Nero RescueAgent window is opened. Nero StartSmart window 2. If you use Nero BackItUp & Burn: 1. Click the Nero BackItUp icon.
Start screen 3 Start screen In the start screen of Nero RescueAgent, you can select the storage medium from which to restore data. In addition you can choose between a fast and a deep scan. Start screen The following setting options are available: Drop-down menu Selects the storage medium from which data is to be restored. Drive/media from which to recover data: Option button Fast scan Option button Deep scan Selects the faster scan.
Start screen Button Help Opens the Help window and displays information on program and version number. Button Starts the search for files that can be recovered. Next 3.1 Select Storage Medium and Scan Level To select the storage medium and the scan level, proceed as follows: 1. Place the desired disc into the drive or connect the desired storage medium to your computer. 2. Select the storage medium from the Drive / Data Medium from which to Restore Data from the drop-down menu. 3.
Files to Recover Screen 4 Files to Recover Screen The Files to Recover screen lists all files that can be restored. If files can only to be partly restored, they are marked in yellow. If there is only a small probability that files can be restored, they are marked in red. Files to Recover screen The following setting options are available: Button Select Button Opens the Select Specified Files window.
Files to Recover Screen Button Next Starts the recovery of the selected files. Only available when a storage locality for the files to be restored has already been defined. See also: Select Files to Recover 12 4.1 Show Specific Files / Only Specific Files Window In the Select Specific Files and Only Show Specific Files windows, files can be selected and can be displayed in the Files to Recover screen.
Files to Recover Screen Check Box Selects all deleted files or shows them. All deleted files Check Box All corrupted files Check Box Selects all corrupted files or shows them. Nero RescueAgent finds corrupted files only only when the Deep Scan option has been selected in the start screen. All files with incorrect file names Selects all files with incorrect file names or shows them. Nero RescueAgent finds files with incorrect names only if the Deep Scan option has been selected in the starting screen.
Files to Recover Screen 4.2 Select Files to Recover The Files to Recover screen lists all files and folders that can be restored. As the list can be very long, there it is possible to show files according to certain criteria and problem categories. The files can also be selected from the folder tree. The following requirements have to be fulfilled: You have searched the desired storage medium for files to be restored. The Files to Recover screen is displayed.
Recovery Completed Screen 5 Recovery Completed Screen All recovered files are displayed in the Recovery complete screen. The screen also indicates how many files could not be recovered. You can save a log file as a summary of the recovery performed. Recovery Completed Screen The following setting options are available: Button The Save as dialog appears. Save log file You can specify the storage location for the log file here. The log file is saved in TXT format.
Recovery Completed Screen 5.1 Save log file The following requirements must be fulfilled: You have restored files with Nero RescueAgent. The Restoring Completed screen is displayed. To save a log file, proceed as follows: 1. Click the Save Log File button. The Save As window is opened. 2. Select the folder to which the log file is to be saved and click the OK button. The Save as dialog is closed. 3. Click the Next button. The end screen of Nero RescueAgent appears.
End Screen 6 End Screen In the end screen you can either start a new scan, scan the same storage medium again, restore further files or end Nero RescueAgent. The following setting options are available: Menu icon Returns to the start screen. New scan Menu icon Restarts a scan on the same drive with the same scan options. Scan the same drive Menu icon Recover more files Changes to the Files to Recover screen.
Technical Information 7 Technical Information 7.1 System Requirements Nero RescueAgent is installed along with the Nero products. The same conditions as for the installed products apply. You can find more detailed information on the system requirements under www.nero.com. 7.2 Supported File Systems 7.3 UFD (versions 1.0 to 2.6) &')6 ISO 9660 (including Joliet).
Technical Information [Ctrl+L] The Save as window appears. Here you can store a log file and specify the storage location. Only available in the Recovery completed screen. Ctrl+Pos 1 Returns to the start screen. Only available in the Recovery completed screen. Alt+Plus button Expands all entries in the folder tree starting from the selected entry or from the root if no entry is selected. Only available in the Files to Recover screen.
Glossary 8 Glossary Bridge Disc A Bridge Disc is a variant of a CD-ROM that can be read from CD drives but also from CD-I devices such as a Photo CD for example. It is defined in the White Book Standard and contains extra information in an XA (Standard Architecture) track on the CD-ROM. FAT FAT (File Allocation Table) is a file system developed by Microsoft. The FAT 12, FAT 16 and FAT 32 file systems are used on all types of mobile storage media (e.g. USB sticks, memory cards).
Index 9 Index C Conventions, manual .............................. 4 E End screen Close Application............................................. 15 New scan......................................................... 15 Restore further files ......................................... 15 Scan the same drive again .............................. 15 K Key Combinations Overview .......................................................... 13 Save log file .....................................................
Contact 10 Contact Nero RescueAgent is a Nero AG product. Nero AG Im Stoeckmaedle 13-15 Internet: www.nero.com 76307 Karlsbad Help: http://support.nero.com Germany Fax: +49 724 892 8499 330 N Brand Blvd Suite 800 Internet: www.nero.com Glendale, CA 91203-2335 Help: http://support.nero.com USA Fax: (818) 956 7094 E-mail: US-CustomerSupport@nero.com Rover Center-kita 8F-B, 1-2-2 Nakagawa-chuou Tsuzuki-ku Internet: www.nero.com Yokohama, Kanagawa Help: http://support.nero.