Application Guide

5. Tap Remove
6. Confirm removal (this cannot be undone)
Tip: When connecting/including ZigBee and Z-Wave devices, start with the powered
devices (repeaters) nearest the Hub and then work your way out. Next,
connect battery-
How to set up the Hub
New users:
If you are a new user and need to set up your account, your Hub, and your entire
SmartThings setup, read our Getting Started guide (/hc/enus/
articles/205380634).
Existing users:
Set up a new Hub by creating a new Location:
1. Tap the menu
2. Tap the dropdown arrow
3. Tap + Add New Location
4. Select your region
5. Configure your Location’s name, photo, and physical location
6. Tap Next
Next, follow the in-app instructions to connect your Hub, which are reproduced here:
1. Connect the Hub using the included power and network cables
2. Tap Next
3. Enter the 6-character Welcome Code for your Hub
4. Tap Next
5. Wait while the Hub downloads any available firmware upgrades. Do not unplug the
Hub during the setup process. The app will confirm when the Hub is ready
(LED solid green) and it is OK to proceed
6. Tap Next
To add a Hub to an existing Location:
1. Tap the menu
2. Tap the gear icon beside the Location
3. Tap Connect a Hub Now (iOS) / Add a Hub (Android)
Note: This option is only available if the Location does not already have a connected
Hub
4. Follow the in-app instructions to connect your Hub
For the best performance:
Don’t stack your SmartThings Hub directly on top of your wireless router.