Warranty

ManualsBrandsNest ManualsHeating, Venting & Cooling2nd Generation 7-Day Learning Wi-Fi Programable Thermostat, Refurbished

Nest Labs, Inc. Limited Warranty Learning Thermostat

IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS

LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. YOUR RIGHTS AND THIS

LIMITED WARRANTY

This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by

state, province or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited

Warranty will not apply to the extent prohibited by applicable law. For a full description of your legal

rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant

consumer advisory service.

1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE Nest Labs, Inc. (“Nest

Labs”), 900 Hansen Way, Palo Alto, California USA, warrants to the owner of the enclosed product that

the product contained in this box (“Product”) will be free from defects in materials and workmanship for a

period of two (2) years [one (1) year for Factory Refurbished Products] from the date of delivery following

the original retail purchase (the “Warranty Period”). If the Product fails to conform to this Limited

Warranty during the Warranty Period, Nest Labs will, at its sole discretion, either (a) repair or replace any

defective Product or component; or (b) accept the return of the Product and refund the money actually paid

by the original purchaser for the Product. Repair or replacement may be made with a new or refurbished

product or components, at Nest Labs’ sole discretion. If the Product or a component incorporated within it

is no longer available, Nest Labs may replace the Product with a similar product of similar function, at Nest

Labs’ sole discretion. This is your sole and exclusive remedy for breach of this Limited Warranty. Any

Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms

of this Limited Warranty for the longer of ninety (90) days from the date of delivery or the remaining

Warranty Period. This Limited Warranty is transferable from the original purchaser to subsequent owners,

but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer.

2. TOTAL SATISFACTION RETURN POLICY If you are the original purchaser of the Product and you

are not satisfied with this Product for any reason, you may return it in its original condition within thirty

(30) days of the original purchase and receive a full refund.

3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS

LIMITED WARRANTY Before being able to claim under this Limited Warranty, the owner of the Product

must (a) notify Nest Labs of the intention to claim by visiting http://support.nest.com during the Warranty

Period and providing a description of the alleged failure, and (b) comply with Nest Labs’ return shipping

instructions, and (c) ship the Product at owner’s cost (except where prohibited by applicable law) to Nest

Labs for repair or replacement. Nest Labs will have no warranty obligations with respect to a returned

Product if it determines, in its reasonable discretion after examination of the returned Product, that the

Product is an Ineligible Product (defined below). Nest Labs will bear all costs of return shipping to owner,

except with respect to any Ineligible Product, for which owner will bear all shipping costs.

4. WHAT THIS LIMITED WARRANTY DOES NOT COVER This warranty does not cover the following

(collectively “Ineligible Products”): Products marked as “sample” or sold “AS IS”; or Products that have

been subject to: (a) modifications, alterations, tampering, or improper maintenance or repairs; (b) handling,

storage, installation, testing, or use not in accordance with the Installation Guide or other instructions

provided by Nest Labs; (c) abuse or misuse of the Product; (d) breakdowns, fluctuations, or interruptions in

electric power or the telecommunications network; or (e) Acts of God, including lightning, fire, flood,

tornado, earthquake, or hurricane. This warranty does not cover consumable parts, including batteries,

unless damage is due to defects in materials or workmanship of the Product, or software (even if packaged

or sold with the product). Nest Labs recommends that you use only authorized service providers for

maintenance or repair. Unauthorized use of the Product or software can impair the Product’s performance

and may invalidate this Limited Warranty. Nest Labs does not warrant that operation of the Product will be

error-free or uninterrupted or that the Product will in every case process all data correctly.

Summary of content (2 pages)

PAGE 1
Nest Labs, Inc. Limited Warranty Learning Thermostat IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. YOUR RIGHTS AND THIS LIMITED WARRANTY This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law.
PAGE 2
5. DISCLAIMER OF WARRANTIES EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. TP THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS ALSO LIMITS THE DURATION OF ANY IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY. 6.