Warranty Guide

Limited Warranty Thermostat

Nest Labs, Inc.

Limited Warranty

Nest Learning Thermostat™

IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS,

AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO

YOU.

YOUR RIGHTS AND THIS LIMITED WARRANTY

This Limited Warranty gives you specific legal rights. You may also have other

legal rights that vary by state, province or jurisdiction. The disclaimers,

exclusions, and limitations of liability under this Limited Warranty will not apply

to the extent prohibited by applicable law. For a full description of your legal

rights you should refer to the laws applicable in your jurisdiction and you may

wish to contact a relevant consumer advisory service.

1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF

COVERAGE

Nest Labs, Inc. (“Nest Labs”), 900 Hansen Way, Palo Alto, California USA,

warrants to the owner of the enclosed product that the product contained in

this box (“Product”) will be free from defects in materials and workmanship for

a period of two (2) years (or one (1) year for Factory Refurbished Products)

from the date of delivery following the original retail purchase (the “Warranty

Period”). If the Product fails to conform to this Limited Warranty during the

Warranty Period, Nest Labs will, at its sole discretion, either (a) repair or

replace any defective Product or component; or (b) accept the return of the

Product and refund the money actually paid by the original purchaser for the

Product. Repair or replacement may be made with a new or refurbished

product or components, at Nest Labs’ sole discretion. If the Product or a

component incorporated within it is no longer available, Nest Labs may

replace the Product with a similar product of similar function, at Nest Labs’

sole discretion. This is your sole and exclusive remedy for breach of this

Limited Warranty. Any Product that has either been repaired or replaced

under this Limited Warranty will be covered by the terms of this Limited

Warranty for the longer of ninety (90) days from the date of delivery or the

remaining Warranty Period. This Limited Warranty is transferable from the

original purchaser to subsequent owners, but the Warranty Period will not be

extended in duration or expanded in coverage for any such transfer.

2. TOTAL SATISFACTION RETURN POLICY

If you are the original purchaser of the Product and you are not satisfied with

this Product for any reason, you may return it in its original condition within

thirty (30) days of the original purchase and receive a full refund.

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Limited Warranty Thermostat Nest Labs, Inc. Limited Warranty Nest Learning Thermostat™ IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. YOUR RIGHTS AND THIS LIMITED WARRANTY This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction.
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3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY Before being able to claim under this Limited Warranty, the owner of the Product must (a) notify Nest Labs of the intention to claim by visiting nest.com/support during the Warranty Period and providing a description of the alleged failure, and (b) comply with Nest Labs’ return shipping instructions.
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LIMITED WARRANTY OR THE PRODUCT, AND NEST LABS’ TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER. 7. LIMITATION OF LIABILITY THE NEST LABS ONLINE SERVICES (“SERVICES”) PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”) REGARDING YOUR NEST PRODUCTS OR OTHER PERIPHERALS CONNECTED TO YOUR PRODUCTS (“PRODUCT PERIPHERALS”).