Installation Guide

Labs will bear all costs of return shipping to owner
and will reimburse any shipping costs incurred by the
owner, except with respect to any Ineligible Product,
for which owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following
(collectively “Ineligible Products”): (i) Products
marked as “sample” or “Not for Sale”, or sold “AS IS”;
(ii) Products that have been subject to: (a) modifications,
alterations, tampering, or improper maintenance or
repairs; (b) handling, storage, installation, testing,
or use not in accordance with the User’s Guide or
other instructions provided by Nest Labs; (c) abuse
or misuse of the Product; (d) breakdowns,
fluctuations, or interruptions in electric power or
the telecommunications network; or (e) Acts of
God, including but not limited to lightning, flood,
tornado, earthquake, or hurricane; or (iii) any non-Nest
Labs branded hardware products, even if packaged
or sold with Nest Labs hardware. This Limited
Warranty does not cover consumable parts, including
batteries, unless damage is due to defects in materials
or workmanship of the Product, or software (even if
packaged or sold with the product). Nest Labs
recommends that you use only authorized service
providers for maintenance or repair. Unauthorized
use of the Product or software can impair the Product’s
performance and may invalidate this Limited Warranty.
5. DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED
WARRANTY, AND TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, NEST LABS
DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY
WARRANTIES AND CONDITIONS WITH RESPECT TO
THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, NEST LABS ALSO
LIMITS THE DURATION OF ANY APPLICABLE IMPLIED
WARRANTIES OR CONDITIONS TO THE DURATION
OF THIS LIMITED WARRANTY.
6. LIMITATION OF DAMAGES
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS,
IN NO EVENT WILL NEST LABS BE LIABLE FOR ANY
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR
SPECIAL DAMAGES, INCLUDING ANY DAMAGES
FOR LOST DATA OR LOST PROFITS, ARISING FROM
OR RELATING TO THIS LIMITED WARRANTY OR THE
PRODUCT, AND NEST LABS’ TOTAL CUMULATIVE
LIABILITY ARISING FROM OR RELATED TO THIS
LIMITED WARRANTY OR THE PRODUCT WILL NOT
EXCEED THE AMOUNT ACTUALLY PAID FOR THE
PRODUCT BY THE ORIGINAL PURCHASER.
7. LIMITATION OF LIABILITY
THE NEST LABS ONLINE SERVICES (“SERVICES”)
PROVIDE YOU INFORMATION (“PRODUCT
INFORMATION”) REGARDING YOUR NEST PRODUCTS
OR OTHER PERIPHERALS CONNECTED TO YOUR
PRODUCTS (“PRODUCT PERIPHERALS”). THE TYPE
OF PRODUCT PERIPHERALS THAT MAY BE CONNECTED
TO YOUR PRODUCT MAY CHANGE FROM TIME TO
TIME. WITHOUT LIMITING THE GENERALITY OF THE
DISCLAIMERS ABOVE, ALL PRODUCT INFORMATION
IS PROVIDED FOR YOUR CONVENIENCE,“AS IS”, AND
“AS AVAILABLE”. NEST LABS DOES NOT REPRESENT,
WARRANT, OR GUARANTEE THAT PRODUCT
INFORMATION WILL BE AVAILABLE, ACCURATE, OR
RELIABLE OR THAT PRODUCT INFORMATION OR USE
OF THE SERVICES OR PRODUCT WILL PROVIDE SAFETY
IN YOUR HOME. YOU USE ALL PRODUCT INFORMATION,
THE SERVICES, AND THE PRODUCT AT YOUR OWN
DISCRETION AND RISK. YOU WILL BE SOLELY
RESPONSIBLE FOR (AND NEST LABS DISCLAIMS)
ANY AND ALL LOSS, LIABILITY, OR DAMAGES,
INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY,
HOME, PRODUCT, PRODUCT PERIPHERALS,
COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS
AND PETS IN YOUR HOME, RESULTING FROM YOUR
USE OF THE PRODUCT INFORMATION, SERVICES,
OR PRODUCT. PRODUCT INFORMATION PROVIDED
BY THE SERVICES IS NOT INTENDED AS A SUBSTITUTE
FOR DIRECT MEANS OF OBTAINING THE INFORMATION.
FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH
THE SERVICE IS NOT INTENDED AS A SUBSTITUTE FOR
AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND
ON THE PRODUCT, NOR FOR A THIRD PARTY
MONITORING SERVICE THAT MONITORS ALARM STATE.
8. YOUR RIGHTS AND THIS LIMITED WARRANTY
This Limited Warranty gives you specific legal rights.
You may also have other legal rights that vary by state,
province, or jurisdiction. Likewise, some of the
limitations in this Limited Warranty may not apply
in certain states, provinces or jurisdictions. The
terms of this Limited Warranty will apply to the extent
permitted by applicable law. For a full description of
your legal rights you should refer to the laws applicable
in your jurisdiction and you may wish to contact a
relevant consumer advisory service.
064- 0 0122-US
THIS LIMITED WARRANTY CONTAINS IMPORTANT
INFORMATION ABOUT YOUR RIGHTS AND
OBLIGATIONS, AS WELL AS LIMITATIONS AND
EXCLUSIONS THAT MAY APPLY TO YOU.
1. WHAT THIS LIMITED WARRANTY COVERS;
PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 3400 Hillview Avenue,
Palo Alto, California USA, warrants to the owner of
the enclosed product that the product contained in
this box (“Product”) will be free from defects in
materials and workmanship for a period of one (1)
year from the date of delivery following the original
retail purchase, and if a Nest Pro sells and installs
the Product and enters a valid Nest Pro ID during
setup, an additional two (2) years, resulting in a
warranty period of three (3) years for that Product
(collectively, the “Warranty Period”). If the Product
fails to conform to this Limited Warranty during the
Warranty Period, Nest Labs will, at its sole discretion,
either (a) repair or replace any defective Product or
component; or (b) accept the return of the Product
and refund the money actually paid by the original
purchaser for the Product. Repair or replacement
may be made with a new or refurbished product or
components, at Nest Labs’ sole discretion. If the
Product or a component incorporated within it is no
longer available, Nest Labs may, at Nest Labs’ sole
discretion, replace the Product with a similar product
of similar function. This is your sole and exclusive
remedy for breach of this Limited Warranty. Any
Product that has either been repaired or replaced
under this Limited Warranty will be covered by the terms
of this Limited Warranty for the longer of (a) ninety
(90) days from the date of delivery of the repaired
Product or replacement Product, or (b) the remaining
Warranty Period. This Limited Warranty is transferable
from the original purchaser to subsequent owners,
but the Warranty Period will not be extended in duration
or expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and
you are not satisfied with this Product for any reason,
you may return it in its original condition within
thirty (30) days of the original purchase and receive
a full refund.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE
IF YOU WANT TO CLAIM UNDER THIS LIMITED
WARRANTY
Before making a claim under this Limited Warranty, the
owner of the Product must (a) notify Nest Labs of
the intention to claim by visiting nest.com/support
during the Warranty Period and providing a description
of the alleged failure, and (b) comply with Nest Labs’
return shipping instructions. Nest Labs will have no
warranty obligations with respect to a returned
Product if it determines, in its reasonable discretion
after examination of the returned Product, that the
Product is an Ineligible Product (defined below). Nest
Please recycle Nest’s packaging.
RECYCLING AND DISPOSAL
Visit nest.com/recycle
For more information, visit nest.com
Need help? Contact us at nest.com/support
For FCC Compliance Statement, visit
nest.com/legal/fcc-compliance-notice
Nest Labs, Inc.
Limited Warranty
Nest Thermostat E