WELCOME user manual Netatmo camera NSC01 Version 1 / January 2015
Contents What is the Netatmo WELCOME? ........................................................................................................... 3 How does it all work? .............................................................................................................................. 3 Configuration setup ................................................................................................................................. 4 Configuring with a smartphone or a tablet ...................
What is the Netatmo WELCOME? WELCOME is a smart home security camera that recognizes faces thanks to its face recognition technology embedded. WELCOME sends the name of people it sees directly to your smartphone. It works with a companion app (downloadable for smartphone or accessible through any web browser). In app you can access three information: - Who is home/away Watch livestreaming. Play back video events stored in the camera.
Configuration setup Configuring with a smartphone or a tablet 1) Open your smartphone’s web-browser and go to: “welcome.netatmo.com”. You will be able to download the WELCOME companion app (iOS and Android compatible). You need internet access for this operation. 2) Power the camera with the provided micro-USB power supply wall adapter. A green light shines during all the booting process.
7) Setup process is now complete! Configuring with a computer (Mac/Windows/Linux) 1) Open your computer’s web-browser and go to: “welcome.netatmo.com”. You will be able to download the WELCOME installer. You need internet access for this operation. 2) Plug the camera to your computer with the the provided short USB cable. WELCOME’s LED shines green during all the booting process. Then this light turns into a glowing white, meaning the camera has been detected by your computer.
The camera is powered by a micro-USB (5V, 2A) wall adapter power supply. You must use the one provided with WELCOME. If you have any doubt about the camera is well powered on, just shake it smoothly. A green light will light up. If not, check power issues part. Power issues 1) Check if the micro usb power adapter is correctly plugged on both sides 2) Check if the micro sd card is correctly inserted in its slot. No data? Reason 1: Power supply is out The camera may not be connected to the power source.
Advices for a better image WELCOME has been designed for indoor use only. Put WELCOME is front of your main door. Be sure it can captures faces. Avoid monitoring windows areas: shadows, passersby or dazzling can distort WELCOME’s relevance. Place WELCOME on a flat surface (table, shelves …) Do not place WELCOME on a heating surface. Do not expose WELCOME to sun or water.
App content In the App you have a main dashboard that shows the faces of the people who are home and away. For each person you can see the time they have been seen last. Then there is a live stream view. Click and see what is happening at home right now. A button is also in the App to switch the camera on and off via the App. A question mark in a green circle means the corresponding person is unknown.
Last, you can access settings for each person. Here you define for whom to receive notifications, whom to record on video. Settings for notifications and video recording are shared amongst all users. If one user switches on notifications for Lily, all users will receive notifications for Lily.
Concerning “unknown face” detection, 2 scenarios can occur: First one, this face belongs to an already registered person. That means Welcome still have to learn more aspects of this face to ensure a better recognition. In that case you can improve Welcome veracity by pointing out who this person really is. Second one, this face belongs to a non-registered person. Here you can decide to create a new profile.
Adding an accessory WELCOME is compatible with accessories exclusively designed by Netatmo. A radio communication protocol is used between them. Existing accessories WELCOME Tags: indoor/outdoor motion sensors which wirelessly sends its detections to WELCOME using a radio signal (see frequencies in the Technical Specs part below). Set up process 1) Bump the accessory 3 times on the top of WELCOME in order to put them in accessory pairing mode. WELCOME’s LED should turn on in a glowing green light.
Troubleshooting color codes Green light Steady after power plugged = Welcome is starting. Glowing = Pairing mode. Waiting for accessories (tags). Steady = Pairing mode. Connected to an accessory. Blue light Glowing = Pairing mode. Waiting for a smartphone to connect with (via Bluetooth) Steady = Smartphone connection established. Set up in progress through the smartphone app installer. White light Glowing = Plugged to a PC Steady = PC connection established. Set up in progress through the PC installer.
Troubleshooting for gestures Turn WELCOME over Pairing mode for smartphone setup (using Bluetooth) Shake welcome Power supplied check 3x Bump accessories 3 time on the top of WELCOME Pairing mode for adding accessory
Technical specs SIZE 45x45x155 mm / 1.8x1.8x6 inches MECHANICS & DESIGN Single piece of durable aluminum shell. Matte black plastic piece infrared transparent. Indoor use only. CAMERA Video sensor: 4MP Resolution: Up to 1920x1080 Frame rate: Up to 30fps Encoding: H.
Public hotspots not supported. IPHONE AND IPAD COMPATIBILITY iOS 8 minimum required ANDROID COMPATIBILITY Android 4.3 minimum required BROWSER SUPPORT Webapp available for the two latest version of Chrome, Safari, Firefox and Internet Explorer CAUTION! Operating temperatures: between 50 °F and 95 °F.
www.netatmo.
110/220 V USB PC-Mac Ethernet
http://welcome.netatmo.
20cm / 0,6ft 0,8m - 1,5m 2,6ft - 5ft 1m - 5m 6ft - 16ft
Legal Notice EU Declaration of Conformity We, Netatmo, declare that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Caution! Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Legal notice “Made for iPod”, “Made for iPhone”, “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone and iPad and has been certified by the developer to meet Apple performance standards.
Canadian Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme aux normes CNR exemptes de licence d’Industrie Canada.
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