3G27W 3 WV-R R USSER GUIDEE
3G27W WV-R Copyright mm Limited. All rights reserved. Copyright©2011 NetCom r in any foorm, or by any means without prior writtenn The information contained herein is proprietarry to NetComm Limiteed. No part of this doocument may be translated, transcribed, reproduced, mited. conssent of NetComm Lim Please note: TThis document is subbject to change withoout notice.
The cardboard box, the pplastic contained in the packaging, and thhe parts that make upp this device can be recycled in accordance with regionally eestablished regulationns. Never dispose of this b subject to penaltiees or sanctions undeer the law. Instead, assk for disposal instrucctions from your munnicipal government. electronic equipment aloong with your househoold waste. You may be Please be responsible annd protect our environment.
3G27W WV-R Overvi O iew Inttroduction This manual provides infoormation related to thhe installation, operattion, and utilisation off the 3G27WV-R. Taarget Userss The individual reading this manual is presumeed to have a basic unnderstanding of teleccommunications term minology and concepts. Prrerequisitess Befoore continuing with the installation of your 3G27WV-R, please confirm c that you com mply with the minimum m system requirements below. a activated Rogers SIM M card.
Produc P ct Intrroducction Prroduct Oveerview 1. Quad-Band HSPA+ (wheree network is availablee) Up to 21Mbps down / 5.766Mbps up1 2 x Vooice ports (circuit-switched) p 1 x 100/100 LAN Ethernet port 802.11n/300Mbps Wirelesss1 (Backward compaatible with 802.
3G27W WV-R Physic P cal Dim menssions aand Indicaators LEED Indicatoors The 3G27WV-R has beenn designed to be placced on a desktop. All of the cables exit frrom the rear for better organization. The display is visible on thhe front of the 3G27W WV-R to provide you with w inforrmation about networrk activity and the devvice status. See beloow for an explanation of each of the indicaator lights. LED INDICCATOR ICON DEFINITTION WiFi SSolid blue light when WLANN is enabled.
3G G27WV-R DDefault Setttings The following tables list thhe default settings foor the 3G27WV-R. LAN (MANAGEMENTT) Staticc IP Address: 192.168.1.1 Subnnet Mask: 255.255.255.0 Default Gateway: 192.168.1.
3G27W WV-R Safety S y and Produuct Care With reference to unpackking, installation, use and maintenance of your electronic devicce, the following bassic guidelines are recommended: Do noot use or install this prroduct near water to avoid fire or shock haazard. For example, near a bathtub, kitchhen sink, laundry tub,, or near a swimmingg pool. Also, do not exposse the equipment to rain r or damp areas (ee.g. a wet basement) . Do noot connect the power supply cord on elevaated surfaces.
Innstallaation and Config C guratiion off the 33G27W WV-RR Plaacement oof your 3G227WV-R Just like your mobile phoone, the 3G27WV-R’s location will affect itss signal strength to thhe Rogers Mobile Baase Station (Cell Toweer). The data speed aachievable from the 3G27WV-R 3 is relativee to this signal s strength, whicch is affected by many environmental factors.
3G27W WV-R Haardware insstallation 1. 2. 3. 4. 5. 6. 7. Attach the suppplied antenna to thee port marked 4G Anttenna. [This should bbe attached in a clockkwise direction.] Insert your SIM M card (until you hear a click) into the SIM M slot. For voice funcctionality, connect a standard s Analog telephone to the port labbelled Line 1 using the RJ-11 Cable providded. Connect the ppower adapter to the Power socket on the back of the 3G27WVV-R.
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3G27WV-R First Time Simple Configuration Wizard When you log in to your Rocket™ Hub for the first time, you will be presented with the Rocket™ Hub “Set-up Wizard” as shown in the screenshot below. This wizard can be skipped by clicking on the link shown on the screenshot below. You can re-run the Setup Wizard again anytime after first use by selecting the “Startup Wizard” option under the “Administration” tab in the Advanced View of the management console. YML38 www.netcommlimited.
Figure 2 ‐ Startup Wizard LLanguage, Time Zon ne and System Mon nitor Settings Select your Language Prreference, Time Zonee and whether you woould like to activate thhe System Monitor feeature and then click “Next” to continue; Please note: The System Monitor feature will regularly check the internet c onnection. If the specified failure count iss exceeded, the device will reset the MBB connection.
3G27WV-R The SSID (Service Set Identifier) is the name of your wireless network. Use a unique name to identify your wireless network so that you can easily connect from your wireless clients. This field is case sensitive and can be up to 32 characters. You should change the default SSID for added security. SSID Broadcast: Select ‘Disable’ to hide the SSID of your 3G27WV-R. If disabled, other people will not be able scan and detect your 3G27WV-R’s SSID. Click “Next” to continue.
Figure 6 - Startup Wizaard - Review your settings Review your settings thenn click “Finish” to savve configuration. Clicck “Back” if you want to make changes. Afterr clicking Finish, the 33G27WV-R will save your configuration annd reboot itself. Pleasse wait as this process takes about 2 minutes. You will be guidded back to the mannagement console onnce the process p is complete. Figure 7 ‐ Startupp Wizard ‐ Saving your settings 3G277WV-R User Guide 15 Y YML38 www.netcommlimiteed.
3G27W WV-R Maanagemennt Console Login Proccedure Afterr first time setup, the management console will be password protected p to prevent uunauthorized accesss to the configuration settings of your 3G227WV-R. ment console and vieww the status and makke changes to your 33G27WV-R, please foollow the steps below: To loog in to the managem 1. 2. Open your weeb browser (e.g. Interrnet Explorer/Firefox/SSafari) and navigate to http://192.168.1.
Maanagemennt Console Bassic Status Overvview The basic status page prrovides basic system m related information. It can be accessed by clicking on the “SSwitch to Basic view” button from the top oof the status page. Figure 9 - Basic View – Status W status, MBBB connection status, current Signal Strenggth (dBm) and the SIMM Status.
3G27WV-R Figure 10 ‐ Basic View ‐ MBB Settings The Internet Settings page enables you to select which of the configured 3G profiles will be used to connect to the Internet. You can also configure the connection operating mode. To configure your Internet connection, select the applicable Profile name and assosciated settings from the “Profile Name” pull down menu.
Wirreless Figurre 11 - Basic View - Wireleess This page allows you to cconfigure basic Wi-Fii settings for this device such as enablingg/disabling the Wi-Fi functionality, f changinng the Wireless Netwwork Name (SSID) or the t Wireless Securityy key. If you make any changess to the settings, clickk “Save and apply chhanges” to make thesse changes active.
3G27WV-R Advanced Features The basic configuration interface is intended to provide access to all the settings that most people will want to use on their 3G27WV-R. There are advanced settings available if desired which are accessible by viewing the advanced settings pages. Click “Switch to Advanced View” for configuring the advanced features of your 3G27WV-R.
Inteernet Settings WW WAN This page allows you to ssetup your WWAN (W Wireless Wide Area Network) connection. Figure 14 - Advanced View – WWAN Settings OOPTION DEFINITION Profile Name Description for the profile APN Please enter the APPN name you wish to conneect to in this field. Please don’t edit this unless you aree aware of what effect it wiill have. MBB NAT Enabled by Default, this option allows you to sswitch NAT (Network Addreess Translation) on or off.
3G27WV-R Please note: Voice and Data Roaming are disabled by default. The Management Console page will display if you attempt to utilise a Roaming service. YML38 www.netcommlimited.
Ban nd Settings The band settings page eenables you to selecct which frequency baand you will use for yyour connection and enable e you to scan foor available network ooperators in your areea. Figure 15 ‐ Advannced View – Band Selection S t select from: The following frequency bbands are available to oband Auto WCDDMA All WCDDMA 850/1900 2G AAll 2G 8850/1900 a for the majority of users. The default setting of “Auutoband” should be appropriate M and then clickiing the scan button.
3G27W WV-R WA AN The WAN page allows yoou to configure the opptional WAN Ethernett port. Select the WAAN connection type suuitable for your enviroonment and configure re parameters accordding to the selected connnection type. STAATIC (fixed IP) If your WAN connection uuses a static IP addreess, please select “SSTATIC (fixed IP)” andd fill in the required innformation in the fieldds provided.
Please refer to the WAN Failover Backup secction on page 29 for innformation on configuuring the WAN failover feature and enabling the Failover notificcation function. Clickk ‘Apply’ to save the settings. 3G277WV-R User Guide 25 Y YML38 www.netcommlimiteed.
3G27W WV-R DHCCP This connection will get the IP address from the Internet service provider. Leave everytything as default unless instructed by yourr Internet Service Proovider. Figure 18 - Advanced View - WAN - DHCP Settinngs NAM ME DESCRIPTION Host Naame Please input the host name of youur computer. This is optionaal, and only required if youur service provider asks youu to do so.
PPPPoE (ADSL) Most ADSL/ADSL2+ servvices use the PPP oveer Ethernet protocol. Use this if you are uttilising a fixed line brroadband service. Figure 19 - Advanced View - WAN - PPPoE Settiings NNAME Username/Passwoord DESCRRIPTION Type in your PPPoE account username and passwword. Operation Mode; TThere are 3 options: ‘Always on’ Keeps the Internet connection alive, does not discconnect.
3G27W WV-R PPTTP This connection type enaables the 3G27WV-R to connect to a VPN server via a bridgedd WAN device. Any device connected to the 3G27WV-R can thhen access the VPN based resources available. Figure 20 - Advanced View - WAN - PPTP Settinngs NNAME DESCRIPTION Server IP Type in the server IP adddress assigned by your Innternet Service Provider. User Name/Passwword Type in the username and a password assigned byy your provider.
WANN Failover Backup The WAN Failover Backuup feature of the 3G27WV-R is designed too provide a backup MMBB Internet connecction in case your prim mary connection shoould fail. The 3G27WV-R sends ping requests to the sppecified Internet Host to verify whether thee Internet connectionn is online and functiooning.
3G27WV-R LAN LAN functionality of the 3G27WV-R can be configured from this page. Using this page, a user can change the LAN Subnet, gateway IP address, DHCP settings, Static DHCP Lease settings, and many others. Figure 23 - Advanced View - LAN Settings YML38 www.netcommlimited.
NAME DESCRIPTION IP Address The local IP address oof 3G27WV-R Netmask The subnet mask for tthe local network. MBB IP Forwardinng (Transparent Bridging) Bridge the WAN port to the LAN port. The conneected LAN device is then l ve on the Internet.
3G27WV-R Advanced Routing This page allows you to configure static and dynamic routing rules for your 3G27WV-R. Figure 24 - Advanced View - Advanced Routing Settings Advanced Routing – Static Static Routing allows computers that are connected to your 3G27WV-R to communicate with computers on another LAN segment which are connected to it via another router. To set a rule, you need to specify the following: Destination Range – Select from Host (255.255.255.
Figure 25 ‐ Advannced View ‐ SNMP Settings S OOPTION DEFINITION Trap Destination The IP address of thhe computer or device runnning the SNMP Trap monitor application Heartbeat Interval The amount of time in seconds between updaates to the SNMP data showwn Trap Persistence The length of time the trap will retain its data Trap Retransmissiion Time The length of time between b an SNMP Trap ressending its data Table 17 ‐ Advannced View ‐ SNMP Settings S DH HCP Client Listt This page allows you to vvi
3G27WV-R Wireless Settings Basic This page allows you to define the basic wireless settings for the 3G27WV-R. Figure 27 – Advanced View – Wi-Fi Settings Radio On/Off: Wi-Fi is turned on by default. Changing this option to OFF will turn OFF the wireless functionality on the 3G27WV-R and you will not be able to connect to your 3G27WV-R wirelessly. OPTION DEFINITION Network Mode; There are 5 modes to select from: 11b/g mixed mode: Both 802.11b and 802.
Advanced This page allows you to modify the advancedd wireless settings forr your 3G27WV-R. Thhese settings should not be changed unless you are aware of w hat effect they will have. 3G277WV-R User Guide 35 Y YML38 www.netcommlimiteed.
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Figure 28 ‐ Advannced View ‐ Advancced Wi‐Fi Settings OPTION DEFINITION Beacon Interval: Interval of time in which the wireless routerr broadcasts a beacon whiich is used to synchronize the wireless network. Data Beacon Ratee (DTIM): Enter a value beetween 1 and 255 for the DDelivery Traffic Indication Message M (DTIM).
3G27WV-R Security This page allows you to configure the wireless security for your 3G27WV-R. Setting up sufficient wireless security can prevent unauthorized access to your wireless network. Figure 29 ‐ Advanced View ‐ Wi‐Fi Security Settings OPTION SSID Choice: DEFINITION Select the SSID that you wish to configure the security settings of. Security Mode: Select the security mode for the wireless network.
WEPP WEPP (Wired Equivalent PPrivacy) helps prevennt against unwanted wireless w users accesssing your 3G27WV-RR. It offers a lower levvel of security in compparison to WPA-PSK and WPA2-PSK. Entter the Security S Key you wouuld like to use in the WEP W Key 1 field. Clickk Apply to save the ssettings. Figure 30 ‐ Advannced View ‐ Wi‐Fi Security S Settings ‐ WEP W WPAA1/WPA2 WPAA (Wi-Fi Protected Acccess) authentication is suitable for enterpprise applications.
3G27WV-R Figure 31 ‐ Advanced View ‐ Wi‐Fi Security Settings ‐ WPA1/WPA2 YML38 www.netcommlimited.
WPAA-PSK/WPA2-PSK A neewer type of security is WPA-PSK (TKIP) and a WPA2-PSK (AES). This type of securitty gives a more secuure network compare to WEP. Use TKIP Enncryption Type for WPA-PSK W and AES forr WPAA2-PSK. After that, pleease enter the key inn the Passphrase fieldd. The key needs to bbe more than 8 charaacters and less than 63 6 characters and it can be any combinaation of letters and numbers. Please note thaat the configuration foor WPA-PSK and WPAA2-PSK is identical.
3G27W WV-R Figure 33 ‐ Advannced View ‐ Wi‐Fi Security S Settings ‐ 80 02.1x Please note:: After configuring wireless security, you also a need to configurre your wireless adappter to use the same security settings beffore you can connectt wirelessly. Not all wireless w adapters suppport WPA-PSK/WPA22-PSK/WPA/WPA2 seecurity; Please refer too your wireless adappter user guide for moore details.
WP PS WPSS is the simplest way to establish a connection between wireless clients and your 33G27WV-R. This methhod removes the need to manually select the encryption modee and fill in the passsphrase. You only neeed to press a button on both wireless clieent and the 3G27WV--R, and the WPS will do the rest for you.
3G27WV-R Figure 35 ‐ Advanced View ‐ WPS Settings ‐ Enabled OPTION Status: DEFINITION If the wireless security (encryption) function of this wireless router is properly set, you will see a ‘Success’ message here. Otherwise, you will see ‘Idle’. SSID: This is the network broadcast name (SSID) of the router. WPS Auth Mode: It shows the active authentication mode for the wireless connection. WPS PIN: This is the WPS PIN code of the wireless router.
Sta ation List The Station List shows the wireless clients currently associated with your 3G27WV-R. Figure 36 ‐ Advannced View ‐ Wi‐Fi Station List 3G277WV-R User Guide 45 Y YML38 www.netcommlimiteed.
3G27WV-R Firewall Mac/IP/Port Filtering This page allows you to setup MAC, IP and port filtering rules to protect your network from malicious activity. The filtering rules can be used to either allow or block certain users and/or ports from accessing the Internet.
Port Forwarding g This page allows you to cconfigure port forwarrding rules to allow reemote users to accesss services such as Web W (HTTP) or FTP onn your local computeers. This allows you too redirect a particular port number (from the Interneet/WAN port) to a partticular LAN IP addresss. Figure 38 ‐ Advannced View ‐ Port Fo orwarding Settings OPTION DEFINITION Virtual Server Setttings: Enable/Disable port forwarding.
3G27WV-R DMZ If you have a client PC that cannot run an Internet application (e.g. Games) properly from behind the NAT firewall, then you can open up the firewall restrictions to allow unrestricted two-way Internet access by defining a DMZ Host. The DMZ function allows you to re-direct all packets going to your WAN port IP address, to a particular IP address in your LAN.
Figu ure 40 ‐ Advanced View V ‐ System Securrity Settings OPTION DEFINITION N Remote Managem ment (via WAN / MBB): Enable/Disable remote manage ment on the WAN interfacee. Deny ping from W WAN / MBB interface: Select Enable to deny ICMP pacckets received on the WANN interface. Otherwise, seleect “Disable” to allow ICMPP packets received on the WAN W interface. SPI Firewall Enable/Disable the SPI (Stateful Packet Inspection) firewall to improve the security off your 3G27WV-R.
3G27WV-R Content Filtering This page allows you to configure content, URL and host filters to restrict improper content access from LAN computers Figure 41 – Advanced View – Content Filtering Settings OPTION Content Filter Settings DEFINITION Select which connection type the content filtering applies to. Web Content Filter: Tick the boxes to enable Proxy, Java or ActiveX content filtering. Click “Apply” to save the settings.
Adm ministration Sta artup Wizard If you wish to re-run the initial setup wizard, yoou can do so by movving the mouse over AAdministration, and clicking c on “Start Wizzard”. anagement Ma This page allows you to cconfigure administrattor system settings inncluding the system l anguage, administraator username and paassword, NTP settinggs, and DDNS settinggs. Figure 42 ‐ Advannced View ‐ Manag gement Settings OPTION 3G277WV-R User Guide 51 DEFINITION Y YML38 www.netcommlimiteed.
3G27WV-R Language Settings Select which languge you would like the management console to utilise Administrator Settings (account/password): Configure a new administrator username and password. NTP Settings: The NTP (Network Time Protocol) settings allow your router to synchronize its internal clock with the global Internet Time. These settings will affect functions such as System Log entries and Firewall settings.
Sysstem Monitorr Figure 43 ‐ Advannced View ‐ System m Monitor Settings The Periodic Ping Reset Monitor configures thhe 3G27WV-R to transmit controlled ping packets to user speccified IP addresses. If the router does nott receive a response to the pings the routeer will rebooot. The purpose of thhis feature is to ensurre recovery of the device if the internet coonnection disconnectts and does not reconnect for some reasoon.
3G27WV-R Update Firmware This page enables you to update the firmware which controls the 3G27WV-R should an update become available. To update the 3G27WV-R firmware, perform the following steps: 1. Download the firmware update file and save it to your computer. 2. Click “Browse” and navigate to where you saved the file downloaded to your computer. 3. Select this file and click “Open”. 4. Click the “Apply” button and follow the on-screen prompts.
OPT TION Export Settings DEFINITION N Select to export the t current config guration of the 3G27WV-R. You ca an also encrypt thhe export settings file by selecting g ‘Encryption’ and then entering a p password. Import Settings Select the file to import the config guration from. Load Factorry Defaults Reset the 3G27W WV-R to factory deefaults. Reboot Rou uter Reboot the 3G27 7WV-R.
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Figure 46 ‐ Advannced View ‐ System m Statistics 3G277WV-R User Guide 57 Y YML38 www.netcommlimiteed.
3G27WV-R System Log All important system events are logged. You can use this page to check the log of your 3G27WV-R for troubleshooting and diagnostic purposes. Figure 47 ‐ Advanced View ‐ System Log Settings OPTION System Log YML38 www.netcommlimited.com DEFINITION The current contents of the 3G27WV-R system log.
Additio A onal Produ P uct Infformaation Ussing the 3G G27WV-R to make annd receive ttelephone calls The 3G27WV-R providess circuit switched voicce services via two teelephony line interfacces offering the abilityy to make and receive telephone calls viaa a regular analogue telephone using the MBB mobbile network. Please note: Please refer to your mobile service provider for activation of yyour voice service annd information about the call charges thatt apply.
3G27W WV-R Call feature codes uick Reference e Table Qu The 3G27WV-R supportss a number of call feaature codes for supplementary services.
o 3G277WV-R User Guide 61 Call Forwarrding No Answer is enabled if you hear 2 low pitch beeps. Y YML38 www.netcommlimiteed.
3G27W WV-R Calll Forwarding Busy Call forwarding busy will divert all incoming calls c to a phone numbber that you desire onnly if your telephone is busy on another call. To eenable Call Forwardinng Busy, dial *67*# (Wheere directory numberr is the number you wish w to forward calls tto) Hangg up after you hear 2 low pitch beeps. To ddisable Call Forwardinng Busy, dial #67# Hangg up after you hear 2 high pitch beeps. p of the managem ment console.
Techn T ical Data D The following table lists thhe hardware specificcations of the 3G27W WV-R.
3G27W WV-R FAQ F 1. Does the Roccket™ Hub require any a configuration out of the box? No, the Roccket™ Hub is plug annd play device. Plug the device into an el ectrical outlet and onnce the status indicattor lights are on, plugg in your analog phonne and LAN cable for voice and ddata connectivity. Forr WiFi connectivity thee SSID (Service Set IIdentifier) and network key (password) are located on the botttom of the device. If you y would like to customize yyour settings you cann enter 192.168.1.
11. Is the Rocket™ Hub secure; can other people accesss my wireless networkk? The Rockett™ Hub comes configgured with WPA-PSKK WiFi security enableed. When you first acccess the Internet, type 192.1668.1.1 into the addresss bar, the wizard will pop up to configuree your computer to connect with the securityy setting (please see the Quick Start Guide for more informatioon on connecting youur data devices to the Rockket™ Hub).
3G27WV-R Appendix A: Tables Table 1 - Document Revision History ........................................................................................................... 3 Table 2 - LED Indicators........................................................................................................................... 6 Table 3 - Rear Panel Ports ........................................................................................................................ 6 Table 4 - Device Dimensions .........
Legal L & Reggulatoory Innformaation 1. Intelleectual Propperty Rightss All inntellectual property rights (including copyyright and trade markk rights) subsisting in , relating to or arisingg out this Manual are owned by and vest iin NetComm Limited (ACN 002490486) (NetComm) (or its licensoors). This Manual doees not transfer any rigght, title or interest inn NetComm’s (or its licensors’) intellectual property rights to yoou. s purpose of usingg the NetComm produuct to which it relatess.
3G27WV-R FCC Regulations: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
For product p available in the USA/ Canada maarkets, only channel 1~11 can be operateed. Selection of other channels is not posssible. 3G277WV-R User Guide 69 Y YML38 www.netcommlimiteed.
3G27WV-R Contact Address: NETCOMM LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia P: +61(0)2 9424 2070 F: +61(0)2 9424 2010 E: sales@netcomm.com.au W: www.netcommlimited.com YML38 www.netcommlimited.
