Contents 1. Introduction ................................................................................................................................. 4 1-1 Package Contents .......................................................................................................... 5 1-2 Features ......................................................................................................................... 6 1-3 Precautions ..................................................................
Appendix A – Cable Connections .......................................................................................................... 57 RJ-45 Network ports ................................................................................................................. 57 Twisted pair cables ................................................................................................................... 57 Straight and crossover cable configuration ....................................................
1. Introduction Congratulations on purchasing your NetComm HS800 Wireless Gateway. This guide covers areas specific to administrators of the Wireless Gateway and will help in you in customizing the device to suit your needs. Login page: The HS800 Wireless Gateway allows you to change the look and feel of the login page that a subscriber will see when logging onto the Internet.
1-1 Package Contents Please inspect your package. The following items should be included: ■ One HS800 Wireless Gateway ■ Two antennas ■ One AC Power Adapter for HS800 Wireless Gateway ■ One CD containing Manuals ■ Two screws for wall-mount ■ One UTP Ethernet/Fast Ethernet cable (Cat.
1-2 Features ■ IP Plug and Play connectivity ■ Wireless 802.11b+ 22Mbps ■ Built-in AAA (Authentication/Accounting/Authorization) and Billing mechanism ■ Comprehensive security ■ Intelligent Management Note: The “PnP” Function can only be used with a TCP/IP-based Network. 1-3 Precautions ■ Never remove or open the cover. You may suffer serious injury if you touch these parts. ■ Never install the system in wet areas.
1-4-1 Front Panel The front panel of the HS800 Wireless Gateway is shown below. Figure 1-2 HS800 Wireless Gateway Front Panel Description of LEDs LED State Description Power Off The HS800 Wireless Gateway is not receiving electrical power. Green The HS800 Wireless Gateway is receiving electrical power. Green The WAN port is connected to your xDSL or Cable modem. Green (Blinking) Data is travelling through the WAN port. Green A port has established a valid 10/100Mbps network connection.
1-4-2 Rear Panel The rear panel of the HS800 Wireless Gateway is shown below. 4. 3. 2. 1. Figure 1-3 HS800 Wireless Gateway Rear Panel 1. Power Jack: Used to connect the external power supply with the HS800 Wireless Gateway. 2. LAN Ports: The rear panel supports four auto-sensing RJ-45 ports and all ports can be auto-switched to MDI-II connections. The LAN ports are used for linking hosts or other network devices. The individual port can be either connected to 100BaseTX networks or 10BaseT networks.
1-4-3 Left Side Panel The left side panel of the HS800 Wireless Gateway is shown below. Reset Button Figure 1-4 HS800 Wireless Gateway Left Side Panel Reset Button: The HS800 Wireless Gateway has a reset button on the left side panel of the device. In some circumstances you might need to reset the HS800 Wireless Gateway device. Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
1-5 Three Button Printer Button A Button B Button C Figure 1-5 Three Button Thermal Printer 1-5-1 Changing the paper If there is no paper, the Button A indicator will be flashing. To change the paper: Step 1: Open the clear cover by pressing down the lever on the right hand side of the printer. Step 2: Remove the old roll. Step 3: Insert the new roll so that the paper edge is facing away from the front of the printer. Step 4: Close the clear cover.
2. Logging in to the HS800 Step 1: Start your Browser Start your browser, and then enter the factory default IP address 10.0.0.1 in your browser’s location box. Press Enter. Figure 2-1 Web Browser Location Field (Factory Default) Step 2: The HS800 Wireless Gateway Configuration Tools Menu The HS800 Wireless Gateway configuration tools menu will appear. In the Username and Password field, type the factory default user name (admin) and password (admin)and click “Getting Started”.
Step 2: The HS800 Wireless Gateway Advanced Setup Menu This section details the most common customisation issues. For more detailed information on the HS800, please refer to the HS800 Installation Guide. The Advanced Setting enables you to configure advanced settings related to accessing the Internet, including, 1. System 2. WAN/LAN 3. Server 4. Authentication 5. Billing 6. Accounting 7. Credit Card 8. Keypad 9. Customization 10. Pass Through 11. Filtering 12. Share 13. Portal Page 14. Advertisement 15.
3. Customising the HS800 To customise your HS800, click on Customisation in the Advanced Setup screen. 3-1 Customisation 3-1-1 Logo This function allows uploading the service provider’s logo file, which can be shown on the standard login page and account printout from the PC-connected printer. Note: Maximum file size is 60KB (kilobytes). Figure 3-1 Logo Setting Screen Item Description File Path Enter the path to the file (e.g. c:\images\logo.jpg) Click the Apply button to save the new settings.
3-1-2 Login Page Standard Service Providers have the ability to customize the login page. The page elements include the welcome image, background color, article etc. The HS800 Wireless Gateway provides three different login page formats, including standard, redirect, advanced and frame format. Figure 3-3 Standard Login Page Customization Setting Screen Item Default Description Logo Disable Select the checkbox to display the provider’s logo.
Figure 3-4 Login Page Screen Before you add your logo to the login page, please make sure the logo image file is defined. For details, see section 3-1-9 Customization->Logo. Figure 3-5 Error Dialog Box Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
3-1-3 Redirect This allows the service provider to redirect the subscriber’s browser to a specified home page. Figure 3-6 Redirect Login Page Setting Screen Copy and paste the following HTML Code into your home page to produce redirect subscriber login page. Figure 3-7 Redirect Login Page Code Screen www.netcomm.com.au Page 16 Rev.
3-1-4 Advanced This function allows users to design a login page for the HS800 Wireless Gateway. Figure 3-8 Advanced Login Page Setting Screen Item Default Description Welcome Slogan Welcome A Welcome message with a maximum length of 80 characters can be added. Page Background None The page background can be none or a specified color. For the background color format please view the color grid.
Figure 3-9 Color Gird 3-1-5 Frame If “Frame” is selected the subscriber login page will be separated into Top and Bottom frame. The Bottom Frame is a default format for username and password input. The Top frame can be specified as a URL. Figure 3-10 Frame Login Page Setting Screen Item Default Description Top Frame URL Link Empty The input format can be http:// www.yahoo.com. The maximum character length of the URL Link is 200. Bottom Frame - This frame will show the standard login page.
3-1-6 Information Window The Information Window is a pop-up window that is displayed to subscribers within their browser once after the subscriber logs in successfully. The subscriber can type http:// 1.1.1.1/info to open this window again or http://1.1.1.1/logout to logout immediately if accumulation billing is selected. Figure 3-12 Example-Login Page Screen Figure 3-13 Example-Login Page Screen Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
Figure 3-14 Information Window Billing Type=Time to Finish Can be replenished by subscriber=Disable Figure 3-15 Information Window Billing Type=Time to Finish Can be replenished by subscriber=Enable Figure 3-16 Information Window Billing Type=Accumulation Can be replenished by subscriber=Disable Figure 3-17 Information Window Billing Type=Accumulation Can be replenished by subscriber=Enable www.netcomm.com.au Page 20 Rev.
Figure 3-18 Information Window Super Subscriber Account (Default username=”super” & password=”super”) Figure 3-19Logout Successfully Dialog Box Billing Type=Accumulation Figure 3-20 Disconnected Dialog Box Figure 3-21 Alarm Dialog Box Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
3-1-7 Account Printout This function allows the service provider to specify the text on the account printout. Figure 3-22 Account Printout Customization Setting Screen Click the Apply button to save the new settings. Figure 3-23 Success Dialog Box Click the Back button to return to Account Printout Customization setting screen. www.netcomm.com.au Page 22 Rev.
Figure 3-24 PC-connected Printer Printout Figure 3-25 Account Generator Printer Printout Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
Figure 3-26 Account Generator Printer Printout www.netcomm.com.au Page 24 Rev.
3-1-8 Credit Card Standard Login Page This function allows the service provider to customize the additional credit card message for the standard login page. Figure 3-27 Credit Customization Setting Screen Figure 3-28 Standard Login Page (Enable Credit Card Service=enable) Figure 3-29 Billing Setting Screen Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
3-1-9 Service Selection Page This function allows the service providers to customize the additional credit card message for the standard login page. Figure 3-30 Service Selection Page Setting Screen www.netcomm.com.au Page 26 Rev.
Figure 3-31 Example-Service Selection Page Successful Page Figure 3-32 Successful Page Setting Screen Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
Figure 3-33 Example-Successful Page Fail Page This function allows the service provider to customize the message for the fail page. Figure 3-34 Fail Page Setting Screen Figure 3-35 Example-Fail Page www.netcomm.com.au Page 28 Rev.
Click the Apply button to save the new settings. The Success! dialog box appears. Figure 3-36 Success Dialog Box Click the Back button to return to Credit Card Customization setting screen. Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
3-2 Billing The function is used to setup a billing profile. A billing profile is a description of how you want to charge your customer. Figure 3-37 Billing Setting Screen www.netcomm.com.au Page 30 Rev.
Item Default Description Pre-Paid Enable The subscribers can access Internet with predefined usage time. Note: If you change billing mode (Pre-paid->Post-paid or Post-paid->Pre-paid), the system will erase all accounts and disconnect all on-line users. Figure 3-38 Message Box Item Default Enable Credit Card Service Disable Description Enables or disables the credit card service.
Item Default Description Time to Finish Enable Subscriber uses one account to access the internet. Once the subscriber has logged in, the pre-defined usage time will start to decrease until zero, regardless of whether the subscriber logs out. Accumulation Disable Subscriber can access the internet several times with one account. The system will accumulate the time logged in and subtract the total from the allocated usage time. Idle Time Out 5 Min(s) The idle time out valid range is 1-1440.
Item Default Description Post-Paid Disable The subscribers can access Internet without pre-defined usage time. This can be operated with an optional external PS/2 keypad that is connected with exclusive printer. The printout will only show the username/password. An account can also to be terminated with the optional keypad. Note: Only the three-button printer supports the Post-paid function. Idle Time Out 5 Min(s) The idle time out valid range is 1-1440.
Figure 3-41 Post-paid Procedure Diagram Click the Apply button to save the new settings. The Success! dialog box appears. Figure 3-42 Success Dialog Box Click the Back to return to Billing setting screen. www.netcomm.com.au Page 34 Rev.
3-3 Accounting This function allows the service provider to generate the subscriber accounts. Figure 3-43 Accounting Setting Screen Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
Item Default Expiration Description Un-used account will be deleted after ~hours automatically 12 hours Enter the number of hours. Accumulation account will be deleted after logged in ~ 3 months Enter the number and select time unit from list box. Printout 1 Number of copies to print. The system allows you to print all your bills. Enter the number of copies. Replenish Enable Can be replenished by subscriber Click the check box to enable the replenish function.
Web-based Accounting Generator Figure 3-45 Web-based Account Generator Panel Setting Screen Item Default Description Button A~C - Define each button’s billing profile. Select one billing profile by clicking in the list box. Print to… Account Generator Printer Preview / Operate Select printer to print out your account. Click on button to preview and operate account generator panel. Figure 3-46 Account Generator Panel Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
Figure 3-47 Web-based Account Generator Printout (Time to Finish) Figure 3-48 PC-connected Printer Printout (Time to Finish) www.netcomm.com.au Page 38 Rev.
Figure 3-49 Web-based Account Generator Printout (Accumulation) Figure 3-50 PC-connected Printer Printout (Accumulation) Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
One-Button Printer Figure 3-51 One-Button Printer Setting Screen Figure 3-52 Web-based Account Generator Panel Item Default Description Pre-defined Disable The number of button presses on the printer will equal the number specified in the webbased account operator. Press once for button A, twice for button B, and thrice for button C.
Example 1 : If button on One-Button Printer is pressed 6 times Discount Price Plan based on “Button Presses” is disabled. Figure 3-53 Example 1 Amount: 6 x $4.00= $24.00 Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
Example 2 Discount Price Plan based on “Button Presses” is enabled. The Charge by level is disabled. Figure 3-54 Example 2 Amount: 6 x $ 3.8 = $ 22.80 www.netcomm.com.au Page 42 Rev.
Example 3 Discount Price Plan based on “Button Presses” is enabled. Charge by level is enabled. Figure 3-55 Example 3 Amount: 2 x $4.00 + 4 x 3.8= $23.20 When the button is pressed 6 times on a one-button printer, the total amount is calculated by adding level one (Base Charge) twice & Level 2 ($3.80) four times. Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
Three-Button Printer Figure 3-56 Web-based Account Generator Panel Setting Screen Item Default Print to… Account Generator Description Printer Select printer to print out your account. Disable Select one button by clicking in the list box to assign the base charge and select enable to activate the discount price plan.
Discount Price Plan based on “Button Presses” Figure 3-57 Discount Price Plan Setting Screen Item Default Description Charge by levels Enable Enables or disables the charge by levels function. Level 1~10 The level number of charge rate. Conditions When>= The discount condition. Button Presses - Enter the number of times the button needs to be pressed. Unit Price - Enter the amount to be charged. Click the Apply button to save the new settings. The Success! dialog box appears.
3-4 Pass Through This function allows the administrator to allow some special devices to pass through the HS800 Wireless Gateway system. Some network devices might be connected under the HS800 Wireless Gateway, but do not need to be checked and authorized for access. The HS800 Wireless Gateway provides a pass through list that allows the administrator to control which devices can pass through without authentication.
Item Default Description IP Address Empty Enter the IP address you would like to pass through. Subnet Mask Empty Enter the subnet mask you would like to pass through. MAC Address Empty Enter the MAC address you would like to pass through. Mask Empty Enter the subnet mask of you would like to pass through. Pass Through List Display the pass through Information of HS800 Wireless Gateway. No. - The index number of the pass through address.
3-5 Advertisement Up to 10 URL links can be specified for advertisers. Figure 3-60 Advertisement URL Link Setting Screen Item Default Description Frequency One Time Only One Time Only—Displays the advertisement link once after the subscriber Logs in. Every~Min(s)—Displays the advertisement link at a specified interval. The range can be between 1 and 60 minutes. Sequence Randomly Displays the advertisements in a random order. From 1 to 10 —Display the advertisement pages from 1 to 10.
Figure 3-61 Success Dialog Box Click the Back button to return to Advertisement URL Link setting screen. Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
3-6 Walled Garden Walled Garden refers to links that are displayed on the login page and that can be used for advertising purposes. Users can access the links without having to enter a username and password. Figure 3-62 Walled Garden Figure 3-63 Login Page www.netcomm.com.au Page 50 Rev.
Item Description Link 1~10 Name The name of the link can be specified for up to 10 links, with a maximum of 80 characters each. URL 1~10 The address of the URL is listed for the links, with a maximum character length of 200 . Click the Apply button to save the new settings. The Success! dialog box appears. Figure 3-64 Success Dialog Box Click the Back button to return to Walled Garden setting screen. Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
4. Troubleshooting 4-1 Frequently Asked Questions Is it possible to allow accounts generated at one HotSpot site to be used at other locations? No. However, the HS900 supports RADIUS server authentication allowing roaming accounts. Are there any AG-100 printer drivers for Windows? I’m afraid not. The printer has been specifically designed for use with the HS800.
4-2 HS800 Wireless Gateway – Remote Administration 4-2-1 Connecting to HS800 on Internal LAN (within Office / Site) Scenario: The HS800 is connected to a LAN via an Ethernet port as a DHCP client (getting IP, Gateway and DNS from your DHCP server). Note: you can also set it up with a Static IP if necessary. You have a connection to the Internet and you can surf using devices that are connected to the LAN side of the HS800 (default IP’s in the 10.0.0.
List the IP addresses that will allow people to access HS800 login screen and click the Apply button. In this example there are three IP’s that are able to access the HS800: 10.0.0.2, 10.0.0.3 and 172.16.1.143. The first two are on the LAN side of the HS800 and the last one is on the WAN side of the HS800 (i.e. another PC on your office network) You cannot browse to 10.0.0.1 from the 172.. machine. You need to find out the IP your DHCP server has allocated to the HS800.
You have a connection to the Internet via your modem and you can surf using devices that are connected to the LAN side of the HS800 (default IP’s in the 10.0.0.x range) You would like to specify certain IP addresses that can administer the HS800 both from the LAN and WAN (outside of office) side. Login to http://10.0.0.
The address the remote PC needs to navigate to in this example is 220.240.2.67. Note: If the remote PC’s public IP is not listed as an administrator, the HS800 login page will not be displayed. www.netcomm.com.au Page 56 Rev.
Appendix A – Cable Connections This cable information is provided for your reference only. Please ensure you only connect the appropriate cable into the correct socket on either this product or your computer. If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice.
Straight and crossover cable configuration Figure 3 Figure 4 RJ11 connector and cable An RJ-11 connector is the small, modular plug used for most analog telephones. It has six pin slots in the head, but usually only two or four of them are used. RJ-11 Connector Pin Assignment Normal Assignment 1 Signal Ground 2 CTS 3 RXD 4 TXD 5 +5 Volts In 6 Signal Ground Figure 5 www.netcomm.com.au Page 58 Rev.
605 to RJ-11 adapter The 605 to RJ-11 adaptor is provided to comply with the older 610 Telstra wall socket. The 605 to RJ-11 adapter may be used to convert the supplied RJ-11 cable, if the older connection is required. USB cable A typical USB cord has an "A" connection (“upstream” to plug into the computer) and a “B” connection (“downstream” to plug into the device). “B” Connection “A” Connection By using different connectors on the upstream and downstream ends, cable connection is simplified.
Appendix B – Technical Specifications Hardware Specifications Network Specification IEEE802.3 10BaseT Ethernet IEEE802.3u 100BaseTX Fast Ethernet IEEE802.11b Wireless LAN ANSI/IEEE 802.3 NWay auto-negotiation Wi-Fi Compatible Connectors Four LAN Ports (10BaseT/100BaseTX Auto cross-over) One WAN Port (10BaseT/100BaseT) One Device Port (1 DB25 male RS232 for external device application) Wireless Operation Range Open Space: 100~300m Indoors: 35~100m Wireless Data Rate 22 Mbps, 11 Mbps, 5.
One Status LED Dimension Size: 200(L) x 130(W) x 44(H) mm Weight: About 400g (Net) Environment Conditions Operating Temperature: 0 to 50°C Storage Temperature: -10 to 60°C Operating Humidity: 10~80% non-condensing Storage Humidity: 10% to 95% non-condensing Certifications FCC part 15 Class B, CE, VCCI Class B, UL, CE / R&TTE, C-Tick Mounting Desktop, Wall mounted Rev. 1 - YML698 HS800 User’s Guide www.netcomm.com.
Software Specifications Networking ■ IEEE802.3 10BaseT Ethernet ■ IEEE802.
■ Flexible Time Mechanism (Time to Finish and Accumulation) ■ Credit Card Support (Authorize.
Appendix C – Registering your NetComm Product All NetComm Limited (“NetComm”) products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide. However some products have an extended warranty option (please refer to packaging).
Legal & Regulatory Information Copyright Information This manual is a copyright protected work. Apart from any fair dealing exceptions for the purposes of private study, research, criticism or review, as permitted under the Australian Copyright Act 1968 (Cth), no part of this manual may be reproduced, stored in a retrieval system or communicated, published, performed or adapted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm.
Warranty Where the Customer (you) is a consumer as defined by any relevant law such as the Trade Practices Act 1974 (Commonwealth) and similar State laws, certain conditions and warranties (“the consumer warranties”) cannot be excluded, restricted or modified. You then have the benefit of both the consumer warranties and any other warranty that may be provided by the Company or by the manufacturer of the goods. To the extent permitted by Law, all implied warranties and conditions are excluded.
Conditions and exclusions: The warranty is granted on the following conditions: 1. This warranty extends to the original retail Customer (you) and is not transferable; 2. This warranty does not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product; 3. You must comply with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require; 4.
