User's Guide
28
Frequently Asked Questions
What kind of phone do I need to work with the Wireless Home Internet
device?
Most standard touch-tone phones may be used. Rotary phones are not supported.
Cordless phone systems provide the most exibility and allow you to easily place
additional handsets throughout your home. Cordless phone systems still need to be
plugged in to a power outlet. A standard corded phone can be used if you need only
one phone in your home.
During a power outage, a standard corded phone that doesn’t require electrical power is
required for service.
How do I install my Wireless Home Internet device?
Refer to pages 5-12 of this guide for the most common installation methods. Other
helpful information:
• Installation near a window or outer wall is strongly recommended to ensure the
strongest possible wireless signal in order to maximize voice/data performance.
• If the Wireless Home Internet device’s Signal Strength light does not
display high signal strength (three [3] to four [4] bars) or voice/data performance is
unacceptable, you may need to relocate the device to another part of the home
with a stronger wireless signal.
Will my Wireless Home Internet device work in areas with no or low
wireless signal strength?
A strong wireless signal (three [3] to four [4] bars) is recommended for optimal
performance. A moderate signal (one [1] to two [2] bars) may be sufcient. If you do not
see green or blue bars, you may want to move the device to a different location.
Does the Wireless Home Internet device support both voice and data?
Yes, you can use your Wireless Home Internet device for both voice and data, as long
as you subscribe to Wireless Home Internet voice and data plans.