User's Guide
32
Phone
Problem Possible Solution
No dial tone
• Make sure there is AC power to the Wireless Home Internet
device. Do not connect to an AC outlet controlled by a wall
switch.
• Make sure your Wireless Home Internet device is powered
on. Push the On/Off button so that it is in the ON position
(depressed). The Power light should turn solid green.
• Make sure your cordless phone has power and is connected
properly to the Wireless Home Internet device.
• Move your Wireless Home Internet device to another area with
sufcient network signal (three [3] to four [4] bars).
Caller ID shows
number only
• Like all wireless services, only the calling number is displayed
with Caller ID.
• Your home phone may support the display of names stored in
its contacts memory.
My answering
machine won’t
pick up calls
• Set your answering machine to pick up calls before four (4)
rings, so that it picks up before the network voicemail service.
• Alternatively, have network voicemail removed from your
account by calling Cellular Network Provider from any phone.