User Manual

User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG111
Troubleshooting 4-1
202-10026-01
Chapter 4
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR 54 Mbps Wireless USB
2.0 Adapter WG111. After each problem description, instructions are given to help you diagnose
and solve the problem.
If you have problems with accessing network resources, the Windows software might not be
installed and configured properly on your computers. Please refer to “Preparing Your Computers
for TCP/IP Networking” on page C-1.
Basic Tips
If you have problems connecting to your wireless network, try the tips below.
Symptom Cause Solution
The LED is not
lit.
The WG111 is not
connected to the
USB port
properly or the
WG111 software
is not loaded.
Remove and reinsert the WG111.
Check the Windows device manager to see if the WG111
is recognized and enabled. Reload the WG111 software,
if necessary.
Try to install the WG111 in a different USB slot on your
system if one is available.
The wireless
LED blinks and
cannot connect
to an access
point.
The WG111 is
attempting to
connect to an
access point, but
cannot connect.
The access point may not be powered on. Or, the access
point and the WG111 are not configured with the same
wireless parameters. Check the SSID and WEP settings.