User's Manual

Reference Manual for the NETGEAR ProSafe VPN Client
Troubleshooting 9-5
202-10015-01
To enable remote users to appear as internal users on a private network, select the Allow to
Specify Internal Network Address check box.
Note: If you select this check box, you must enter a private internal network IP address when
configuring My Identity.
6. To enable logging the Log Viewer's IKE negotiation messages to the isakmp.log file in the
client's installation directory, select the Enable logging to a file check box. This can facilitate
remote troubleshooting by allowing a user to send a file with these messages instead of
repeatedly freezing and printing the Log Viewer.
Notes:
• The maximum size for the isakmp.log file is 100 KB. When the client's computer, the
client, and the IKE service restart and the isakmp.log file size exceeds 100 KB, this
isakmp.log file is deleted and a new one created.
• On computers running Windows 95 and 98, when the isakmp.log file size exceeds 64 KB,
Notepad prompts the user to try WordPad instead because of the file's size. When the user
tries WordPad, however, WordPad prompts the user that it can't open the file because it is
in use by another program (the IKE service).
In this case, to view the file, try one of these options:
• Rename it, and then open it in WordPad.
• Open a read-only version of the file in Microsoft Word.
• Clear the Enable logging to a file check box, and then open the file.
7. If you don't use a smart card and reader or similar device to authenticate your identity, skip this
step.
If you do use a smart card and reader or similar device, the client can, when it detects that the
smart card or reader is removed, delete active keys and end these communications sessions.
This provides extra security. Only connections that use the keys on your smart card are
affected.
To enable this feature, select the Smart card removal clears keys check box.
8. Click OK.
9. Click Save.