User's Manual
Table Of Contents
- Reference Manual for the NETGEAR ProSafe VPN Client
- Contents
- Chapter 1 About This Manual
- Chapter 2 Introduction
- Chapter 3 Installation
- Chapter 4 Configuring L2TP Connections
- Chapter 5 Using the Security Policy Editor
- What is the Security Policy Editor?
- Basic Steps to Configure a Security Policy
- How to Secure All Connections
- How to Configure Global Policy Settings
- How to Configure Other Connections
- How to Add and Configure a Connection
- How to Enter a Preshared Key
- How to Configure a Gateway
- Configure My Identity
- Configure Security Policy Connection Options
- Configure Authentication (Phase 1)
- Configure Key Exchange (Phase 2)
- Edit a Distinguished Name
- Configure and Manage Connections
- Manage Proposals
- Manage Redundant Gateways
- Manage the Security Policy
- Chapter 6 Using the Certificate Manager
- What is the Certificate Manager?
- Obtain Certificates
- With Online (SCEP) Enrollment
- CAs that Support SCEP
- Retrieve a CA Certificate Online
- Configure a CA Certificate
- Use an HTTP Proxy Server for Online Certificate Requests and CRL Updates
- Import a CA Certificate
- Select a CSP
- Request a Personal Certificate
- Define How Often to Check for and Retrieve New Personal Certificates
- Retrieve a Personal Certificate Manually
- Manage Certificate Requests
- With Manual (File-Based) Enrollment
- Obtain Certificates Through Internet Explorer
- With Online (SCEP) Enrollment
- Manage Certificates
- Manage Certificate Revocation Lists (CRLs)
- Manage the Trust Policy
- Chapter 7 Using Sessions
- Chapter 8 Distributing Customized Profiles
- Chapter 9 Troubleshooting
- Appendix A Networks, Routing, and Firewall Basics
- Appendix B Virtual Private Networking
- Appendix C NETGEAR ProSafe VPN Client to NETGEAR FVS318 or FVM318 VPN Routers
- Appendix D NETGEAR VPN Client to NETGEAR FVL328 or FWAG114 VPN Router
- Glossary
- Index
Reference Manual for the NETGEAR ProSafe VPN Client
9-8 Troubleshooting
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negotiations.
To view details for a specific entry, go to View an active connection's details.
• In the Windows system tray, right-click the client icon, and then click Connection Monitor.
The Connection Monitor opens.
In the Connection Name column, the icon that precedes the connection name provides connection
information:
Table 9-2: Connection Monitor Terms and Icons
Notes:
• Global Statistics values are not real-time; they are updated every five seconds.
• Remote Modifier is either the remote party's subnet mask or the end of the address range
when the ID Type selected in the Remote Party Identity and Addressing group is IP
Address Range.
The Security Association Details dialog box displays IKE (Phase 1) information, IPSec (Phase 2)
information, or both for a specific connection entry in the Connection Monitor.
Image Definition
SA Connection has only a Phase 1 IKE SA. This occurs when connecting to a secure
gateway tunnel or when a Phase 2 IPSec SA or hasn't established yet or fails to
establish.
Connection has a Phase 2 IPSec SA or both a Phase 1 and Phase 2 SA.
Note: When a single Phase 1 SA to a gateway protects multiple Phase 2 SAs, one
Phase 1 connection displays below these Phase 2 SAs entries.
Client is processing secure IP traffic for that connection.