User's Manual
Table Of Contents
- Reference Manual for the NETGEAR ProSafe VPN Client
- Contents
- Chapter 1 About This Manual
- Chapter 2 Introduction
- Chapter 3 Installation
- Chapter 4 Configuring L2TP Connections
- Chapter 5 Using the Security Policy Editor
- What is the Security Policy Editor?
- Basic Steps to Configure a Security Policy
- How to Secure All Connections
- How to Configure Global Policy Settings
- How to Configure Other Connections
- How to Add and Configure a Connection
- How to Enter a Preshared Key
- How to Configure a Gateway
- Configure My Identity
- Configure Security Policy Connection Options
- Configure Authentication (Phase 1)
- Configure Key Exchange (Phase 2)
- Edit a Distinguished Name
- Configure and Manage Connections
- Manage Proposals
- Manage Redundant Gateways
- Manage the Security Policy
- Chapter 6 Using the Certificate Manager
- What is the Certificate Manager?
- Obtain Certificates
- With Online (SCEP) Enrollment
- CAs that Support SCEP
- Retrieve a CA Certificate Online
- Configure a CA Certificate
- Use an HTTP Proxy Server for Online Certificate Requests and CRL Updates
- Import a CA Certificate
- Select a CSP
- Request a Personal Certificate
- Define How Often to Check for and Retrieve New Personal Certificates
- Retrieve a Personal Certificate Manually
- Manage Certificate Requests
- With Manual (File-Based) Enrollment
- Obtain Certificates Through Internet Explorer
- With Online (SCEP) Enrollment
- Manage Certificates
- Manage Certificate Revocation Lists (CRLs)
- Manage the Trust Policy
- Chapter 7 Using Sessions
- Chapter 8 Distributing Customized Profiles
- Chapter 9 Troubleshooting
- Appendix A Networks, Routing, and Firewall Basics
- Appendix B Virtual Private Networking
- Appendix C NETGEAR ProSafe VPN Client to NETGEAR FVS318 or FVM318 VPN Routers
- Appendix D NETGEAR VPN Client to NETGEAR FVL328 or FWAG114 VPN Router
- Glossary
- Index
Troubleshooting 9-1
202-10015-01
Chapter 9
Troubleshooting
System Tray Icons
The client icon displays in the Windows system tray. The icon may change very quickly to reflect
the real-time communications status for active connections; it may even appear to blink.
Table 9-1. System Tray Icons
Icon Explanation
• The Windows operating system did not start the IREIKE service properly. To start this
service, restart your computer. If this icon continues to display, you may need to reinstall
the client.
or
• Your security policy is deactivated—that is, disabled. To reactivate it, go to Reactivate the
security policy
.
Your computer is ready to establish connections or transmit data.
Your computer has established no secure connections and is transmitting unsecured data.
Your computer has established at least one secure connection, but is transmitting no data.
Your computer has established at least one secure connection and is transmitting only
unsecured data.
Your computer has established at least one secure connection and is transmitting only
secured data.
Your computer has established at least one secure connection and is transmitting secured
and unsecured data.