User Manual

Table Of Contents
NETGEAR Wireless Router Setup Manual
6-2 Troubleshooting Common Problems
February 2005
Lights Never Turn Off
When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the
lights stay on, there is a fault within the router.
If all lights are still on one minute after power up:
Cycle the power to see if the router recovers.
Clear the routers configuration to factory defaults. This procedure is explained in “Restoring
the Default Configuration and Password” on page 6-7.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or Internet (WAN) Port Lights Not On
If either the LAN lights or Internet light do not light when the Ethernet connection is made, check
the following:
Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
Make sure that power is turned on to the connected hub or workstation.
Be sure you are using the correct cable:
When connecting the routers Internet port to a cable or DSL modem, use the cable that
was supplied with the cable or DSL modem. This cable could be a standard
straight-through Ethernet cable or an Ethernet crossover cable.
Troubleshooting the Web Configuration Interface
If you are unable to access the routers Web Configuration interface from a computer on your local
network, check the following:
Check the Ethernet connection between the computer and the router as described in the
previous section.
Make sure both your computers IP address and DNS server address is acquired automatically
via DHCP. Refer to the tutorials on the CD for assistance with configuring your computer for
DHCLP.