Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice NETGEAR, Inc.
© 2006 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.
Regulatory Approvals FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Contents Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Chapter 1 Connecting the Router to the Internet What’s in the Box? ..........................................................................................................1-1 The Router’s Front Panel .........................................................................................1-2 The Router’s Rear Panel .........................................................................................
Troubleshooting Internet Browsing ..........................................................................2-7 Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................2-7 Testing the LAN Path to Your Router .......................................................................2-7 Testing the Path from Your Computer to a Remote Device .....................................2-8 Restoring the Default Configuration and Password ......................................
Chapter 1 Connecting the Router to the Internet This chapter describes how to set up the router on your Local Area Network (LAN) and connect to the Internet. It describes how to set up your ADSL modem wireless router for Internet access and configure basic wireless connectivity.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice The ADSL Modem Wireless Router’s Front Panel The ADSL modem wireless router front panel shown below contains status LEDs. 1 2 3 4 5 6 7 Figure 1-1 You can use the LEDs to verify various conditions. Table 1-1 describes each LED. Table 1-1. LED Descriptions Label Activity Description 1. Power On (Green) On (Red) Off Power is supplied to the router. Power-on Self-test failure or device malfunction.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Table 1-1. LED Descriptions (continued) On (Green) 5. Wireless Blink (Green) Off Wireless port is linked. Data is being transmitted or received. No wireless link. 6. Phone1 Phone2 On (Green) Fast blink Slow blink Off Registered to SIP server. Talking. Off hook. Phone not ready. 7. FXO/ PSTN fallback On (Green) Blink Off PSTN line detected. Talking. No PSTN line detected.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice 3. Two phone ports for connecting to telephones 4. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers 5. Factory Default Reset push button 6. AC power adapter outlet 7. Wireless antenna Each LAN port has two LEDs, one green and one amber.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice What You Need Before You Begin You need to prepare the following before you can set up your router: • Active Internet service provided by an ADSL account. • The Internet Service Provider (ISP) configuration information for your ADSL account. • ASDL microfilters as explained below. • Your computers set to DHCP.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice • Manual Setup: Manually set up your ADSL modem wireless router. — This option is best if you are replacing an existing ADSL modem wireless router or are technically knowledgeable. — Use this option if you are using a computer that does not run Microsoft Windows. — The manual setup procedures are documented in this manual. Use the setup option that best suites you.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Manual Setup Use the topics and procedures below to manually set up your ADSL modem wireless router. Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Computers Set to DHCP For the initial connection to your router, your computer has to be set to automatically get its TCP/IP configuration from the router via DHCP. This is usually the case. The NETGEAR Smart Wizard CD automatically takes care of this requirement. For manual setup, refer to the documentation that came with your computer.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice c. Connect the Phone port of the filter/splitter to the green PSTN connector on the ADSL modem wireless router.: Figure 1-5 d. You need to install a separate ADSL filter (see Figure 1-4 on page 1-6) for every telephone connected to other wall sockets that use the same telephone number as your ADSL modem wireless router. Connecting the Router to the Internet 1-9 v1.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice e. If you have voice service or plan to order it, connect a telephone to Phone Port 1 on the ADSL modem wireless router. Phone Port 1 Figure 1-6 Note: In the event of a power outage or loss of internet connectivity, the router will automatically connect to the standard phone port until VoIP service is restored. This feature is not available on Phone Port 2. 1-10 Connecting the Router to the Internet v1.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice f. Connect the Ethernet cable from an ADSL modem wireless router LAN port to the Ethernet adapter in your computer. Figure 1-7 g. If you have more than one computer, repeat step f using a different LAN port on the ADSL modem wireless router. h. Connect the power adapter to the router and plug it in to a power outlet. Figure 1-8 i. Verify the following: The power light is lit after turning on the router.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice j. The ADSL internet light is green, indicating you are connected to the ADSL network. Now, turn on your computer. If software usually logs you in to your Internet connection, do not run that software. Cancel it if it starts automatically. Verify the following: The appropriate LAN port LEDs are lit for any connected computers. 2. Log in to the ADSL modem wireless router as described below.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice b. After logging in, you will see the menu below. Figure 1-11 3. Connect to the Internet: You are now ready to configure your ADSL modem wireless router to connect to the Internet. There are two ways you can configure your ADSL modem wireless router to connect to the Internet: a. Let the ADSL modem wireless router Setup Wizard auto-detect the type of Internet connection you have and configure it. b.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice To access the Internet from any computer connected to your ADSL modem wireless router, launch a browser such as Microsoft Internet Explorer or Netscape Navigator. You should see the ADSL modem wireless router’s Internet LED blink, indicating communication to the ISP. The browser should begin to display a Web page.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice 3. Note that the default SSID is NETGEAR. Note: The SSID of any wireless adapters must match the SSID you configure in the ADSL modem wireless router. If they do not match, you will not get a wireless connection. 4. Set the Region. Select the region in which the wireless interface will operate. 5. Click Apply to save your changes.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice 1-16 Connecting the Router to the Internet v1.
Chapter 2 Troubleshooting This chapter gives information about troubleshooting your ADSL modem wireless router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning” on page 2-1. • Have I connected the router correctly? Go to “Basic Functioning” on page 2-1. • I cannot access the router’s configuration with my browser.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice b. The LAN port LEDs are lit for any local ports that are connected. c. The ADSL Internet port LED is lit. If a port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED will be amber. If any of these conditions does not occur, refer to the appropriate following section.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice LAN or ADSL Internet Port LEDs Not On If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the connected hub or workstation.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice If the router does not save changes you have made in the Web Configuration Interface, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another menu or tab, or your changes are lost. • Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice ADSL Internet LED Off If the ADSL Internet LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice • Your ISP may require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or PPP over ATM (PPPOA) login. • If you have selected a login program, you may have incorrectly set the Service Name, User Name and Password. See “Troubleshooting PPPoE or PPPoA”, below. • Your ISP may check for your computer's host name.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Troubleshooting Internet Browsing If your ADSL modem wireless router can obtain an IP address but your computer is unable to load any Web pages from the Internet: • Your computer may not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections — Make sure the LAN port LED is on.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the Web Configuration Manager. • Use the Reset button on the rear panel of the router.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice 2-10 Troubleshooting v1.
Appendix A Technical Specifications This appendix provides technical specifications for the ADSL modem wireless router. Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America: 120V, 60 Hz, input UK, Australia: 240V, 50 Hz, input Europe: 230V, 50 Hz, input Japan: 100V, 50/60 Hz, input All regions (output): 12 V AC @ 1.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice A-2 Technical Specifications v1.
Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Communications http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing a Computer for Network Access http://documentation.netgear.com/reference/enu/wsdhcp/index.
Setup Manual for the DG834GVSP Integrated ADSL Modem and Wireless Router with Voice B-2 Related Documents v1.
